The team at Kingston Cyclery are amazing, I highly recommend this business if you're buying a bike…read morefor your Bard student -- they will keep your student on file for servicing the bike for normal wear and tear, and they can pick up and deliver back a student's bike if something breaks. When my son couldn't receive a bike during normal delivery hours, they delivered outside of the normal schedule. These guys go above and beyond.

From the owner: Kingston Cyclery has been selling and servicing bicycles since 1973. read more

Phenomenal bicycle repair shop in the town of Woodstock. Great staff. Friendly people. I brought my…read more2016 rad mini ebike in for a tune up after 2 years of having Abused it and left it outside in the elements. Shane, the bike repairman, not only tuned it up but fixed a few things I didn't even realize had been impeding my bike's performance and i received a bike back that was running and riding better than when it was brand new. Billy, the owner, is extremely personable and helpful. Great communication. I've had several of my families bikes serviced in different local ulster county bike shops and I've never been satisfied with the work. I liked this bike before ... now I love it. Thanks guys.

I bought my bike online and it showed up missing parts and unusable. I did not realize this until I…read moreattempted to ride for the first time. Went directly from the trailhead to Overlook Mountain Bikes. The store was buzzing with customers but I was quickly welcomed and taken care of. The guys at Overlook were promptly able to diagnose and fix my issues. I fully expected to have to leave the bike and come back a week or two later, but I was able to take my new bike for its inaugural ride only a few hours later than scheduled. Although this shop is an hour away from where I live, I will be back for any bike related needs.

These guys are the best when you need your bike fixed or serviced. Kind, accommodating and…read morecommunicative. Steve and his crew make you feel like they actually care about getting you back on the trail.

Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike…read morestarted to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!

I had a flat tire and they were very accommodating. The mechanic immediately diagnosed my tire ;…read more which is very good for a busy Sunday afternoon, where the wallkill valley rail trail is just 50 feet nearby. They had me out and back on the road in 15 minutes. Thank you. I can see that the guys who work here love cycling and do an excellent job at service.

Relatively new to the area. Decided to give this place a try. Stopped in to get a new tire and…read moresome bike accessories. Very friendly and knowledgeable team. They were able to get right on the tire. They brought out the choices of tires in that size. They also had good quality bells and gloves in stock. For those who don't know, they do have a small parking lot out back and a ramp for bringing your bike in the back door. Definitely I will return next time I need service.

We had an absolutely fantastic experience at this bike shop! Our 9-year-old needed a new bike, and…read morefrom the moment we walked through the door, the entire team was friendly, welcoming, and incredibly helpful. Every time we visit, the staff are consistently pleasant, approachable, and wonderful to deal with. They always make us feel welcome and are genuinely happy to help. Even if we're just getting a pair of kid-size bike gloves. When it was time to find the perfect new bike for our child, they made the entire process easy and stress-free. They were patient, personable, and took the time to understand what we were looking for while making sure we found the right bike and the perfect fit. Our child was absolutely thrilled with the new bike, and it was clear that the staff truly cared about making the experience enjoyable for our entire family. They guided us on how to ensure the kids' safety and enjoyment - from bicycle maintenance to helmets. The customer service here is exceptional. Everyone we've interacted with has been knowledgeable, helpful, and willing to go above and beyond. It's rare to find a business where the staff are so consistently friendly, professional, and easy to work with every single time you visit. We couldn't be happier with our experience and would highly recommend this bike shop to anyone looking for a new bike, especially for their kids. If you're looking for great bikes, wonderful people, and outstanding customer service, definitely stop by. You won't be disappointed!

This place is wonderful! I walked in with my bike and they replaced the tube in my tire and the…read moreseat in a matter of minutes and at a very affordable price. What else could you ask for?

Awful Experience -- Stay Away from This Bike Shop…read more I've tried to give this place the benefit of the doubt, but after multiple bad experiences, I'm done. The co-founder -- who seems to be the face of the business -- is consistently rude, dismissive, and lacks basic customer service skills. Today was the final straw. I came to pick up my bike after clearly telling their service rep I'd be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not "calling ahead." I'm sorry, but I gave a window -- and you're closed Sunday -- so maybe don't take it out on your customers. Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying -- as if helping a customer ensure the product fits isn't part of the job. And when I finally spoke up about how I've been treated over the years, she literally told me she didn't like my tone. Not professional. Not acceptable. If you value good service, skip this place. Anyone know a better bike shop in Westchester? I'm in Ossining -- happy to drive 15-20 minutes for respectful, reliable service. Thanks in advance -- and seriously, avoid this shop if you don't want your day ruined. Look at this biz owner's response. This is how they treat customers. She basically told me she does not like my voice. Like how I speak. ___________________________________________ Owner's response below blaming me for getting g yelled at for not calling in advance. -after I told their service provider I would be in Wednesday or Thursday to bike up my bike. See blow folks. Unfortunately, the biz owner's response is consistent with the kind of dismissive attitude I've experienced in person. I stand by my review and hope other customers take note.

Went for a tune up; best $ I've invested in a long time. I have been a bit negligent and was…read moreseriously overdue. As soon as I brought it in, they immediately identified an uneven saddle that I hadn't realized (which turned out to be a cracked rail) in addition to a badly worn chain (which I did suspect). The tune up including replacing the chain & saddle were completed so quickly that I was able to pick up the bike the very next day! Very happy, rides as if new, and now have a place I trust for future work.

Sales, service and repair in one shop. The owner, I think his name is Mike, is very knowledgeable…read moreand personable. In addition the indoor studio is a great idea!

True story. September 2023. Issues with three bikes, two of which were en route to Montreal on…read morebike trail. Bike shop further south declared one problem unresolvable. Bicycle Rack put on a clinic for on-the-spot effective repairs. A seat on an older bike was properly repaired and adjusted for the rider, a crooked pedal fixed and adjusted on the second bike. Finally, a flat on tubeless gravel bike was resolved with a superior and less expensive product. Cost was on point. Exemplary with a vengeance.

I have to recommend Springtown Cycles on Springtown Rd. I was out for a ride on the (wonderful)…read moreRail-Trail and my front fender lost a screw. Made a hideous noise as it rubbed on the front tire. Just then I reached Springtown Road, saw a sign for their shop--just a few hundred yards away--and upon arrival they fixed me right up. No charge, good humor and great chat. Both father and son were nice, knowledgable and sent us on our way fixed up and fine in minutes.

Great experience - seamless, proactive, helpful. Located right by the main trails so you don't need…read moreto take the bikes anywhere in a car. Couldn't ask for more. Thanks Craig!

Provided Great and immediate minor service and advice. Affable, accommodating I recommend this very…read morefriendly and cozy bike shop to anyone interested in biking, or who might need prof repairs and advice.

As someone who has no interest in the bikes in there just due to their style. I ride BMX and…read morebrought a custom BMX bike all in parts there that he built it from the ground up. Has been doing my Maintenace on it which is a few times a year it could be anything to a trueing, chain, bolts to something I just want to ask about. Has always been my go-to guy to a bike he doesn't work on often(just bc many people don't ride BMX). I will continue to go there always the pricing is great on Maintenace and always has my bike back to me that day or the next if he's busy.

Christian and Elysia helped me big time and went the extra mile to help me find the right batting…read moregloves in the color I needed. they were amazing

I had a great experience with Gabbie at the check out because I asked her to see if I had any money…read moreleft on my gift cards and one of the gift cards went through but the other didn't and after swiping 3 times she took the initiative and manually put the numbers in to see if there was anything on it. thankfully it went through and not only did I have enough to pay the remainder of my purchase for my soccer ball and pickle balls but I had an additional $15.75. Thank you very much Gabbie for going above and beyond for me. Much appreciated.