For a Residence Inn, I was actually really impresses with this hotel. It was super clean, recently…read moreredone or remodeled and was in a great location. We stayed here on a trip to Ames so it was close but a good distance away. The staff was really nice and the breakfast offered to all hotel guests had a lot of options. For the weekend we had planned, this was a perfect place to stay.

It was a terrific experience, combining outstanding customer service, superb location, great…read moreamenities, and a fabulous room. Located in the epicenter of Ankeny's District, the Residence Inn is a short walk from restaurants, shops, a theatre, a library, walking trails, and the city's entertainment hub. There is enough parking to handle an entire hotel, and it's free. We loved the room, as it had a full kitchen, plentiful workspace, a modern bathroom, and an excellent sleeping portion. Two employees stood out - Amani and Kurt!

My go to place when In travel to Ames for work!…read more Super friendly staff. Highly recommend getting the Marriot Bonvoy rewards if you will be coming more than once. With the app, and Gold status, I often get upgraded to a nicer room and late checkout. Which is always appreciated! Great free breakfast daily! Always very clean! I love the kitchens and kitchenettes - Super great if you are staying for multiple consecutive nights.

Gayle and I stayed her for 2 nights a few weeks ago. I had booked a 2BR (and bath) unit, as Gayle,…read moremy Son, and I would be staying here. Unfortunately, David's travel arrangements were compromised, and he was unable to make the trip. I've already booked a make-up trip in December, primarily to see his 96 year-old grandfather. Although you couldn't do cartwheels in this suite, it was very roomy and comfortable. And with 2 bathrooms, Gayle and I each picked one. The spare bedroom became a place to store or suitcases (and repack). We slept well in our bedroom and spend a lot of time in the living room, largely catching up on all of our volunteer work back home. There's also a nice small kitchen, which makes this and other suites a good choice for extended or larger family stays. Front desk staff were very engaged and keen to make sure we had a nice stay. The "free hot breakfast" was relatively standard, but tasty. I especially appreciated that coffee was available in the Lobby at all hours and that the breakfast food was out earlier than the stated time. This hotel is relatively new and has worn its age very well so far. Parking was free and plentiful and there was easy access to US 30. Having also stayed at the Fairfield Inn sister hotel, I would probably choose this TownePlace depending on the price comparisons at the time.

This was my second stay. First was about four years ago and it was lovely! Large, full rooms with…read morefull kitchens, friendly and helpful staff. Things have changed, my friends. First, I want to be clear that the person at the front desk was very friendly. He had our cards ready to go at check in. I'm wondering however, if our first stay four years ago was the last time the place was cleaned. Cockroaches in the bathroom, blood stain on the bed (yuck!!) guess your stains and gunk everywhere else. People fighting loudly next door, maybe long term tenants. Possibly under new management? Regardless. Stay ANYWHERE else at this point. Even if its sleeping in your car. Sad to say this place is filthy.

Booked this hotel room while in town for graduation. Big mistake. Checked in, saw the state of our…read more2 queen bed room, reported our concerns to the gentleman working the front desk who was only able to offer us a 1 bedroom with a pull-out sofa, and immediately asked to be checked out and refunded for the room. The walls were scuffed, dishes left in dishwasher, stains on couch and chair, poor job vacuuming, and there was mold in the bathroom in addition to water on the floor from some leak. Additionally, the supposedly secure entrance on the side of the building was unlocked. See for yourself.

We've been to this hotel on two occasions. One to stay for a wedding celebration nearby and one to…read morecome back a few years later for the brides funeral services. While both times we visited showed two different slew of emotions, the consistent variable was the stay at the Surety. This hotel is beyond accommodating and gives a very cool vibe of old and new and is beyond successful at it. There were several of us that stayed here recently and the staff and management couldn't have been more accommodating. We had lunch one day at the restaurant and the server was accommodating as service was ending at 2p (our order was placed around 1:58p for about 6-8 of us). Later we were told by one of the GM's (Tim?) that would change as they look to remove the time constraints. Going back to (Tim - sorry if that was not your name), he came by later in the night to check on us, was courteous and offered us a free round, which some of us took him up on his offer. We'll be back in the future and do wish this location well!

1 Star Hotel with 5 Star Staff…read more Truly perplexed on this one. As a frequent traveler, sleep is the priority when selecting a hotel. Typically higher end or signature hotels offer a premium experience, enrapturing an environment conducive to a home away from home. Not here..... Key points: 1. Before making it to the front door, propositioned to accommodate persons living on the street. 2. Parking: Be prepared to navigate the maze if you utilize the underground parking, NOT located in the same building. Regardless, you will need to walk outside after paying $32 dollars to self-park whether in the underground garage or adjacent lot exposed to the elements. 3. Temperatures outside below freezing, inside could not get the room under what I would guess is 72-75 degrees. Cranked down thermostat, which indicated 63F, but I'm here to tell you, if I'm lying on the bed uncovered and sweating, it's not 63 degrees. The super awesome front desk clerk brought new keys so I could move rooms at 11:30 PM. Yeah, the new room had the same issue. Something is up with the heating and air, don't perceive there's autonomy in room temp...... As you can see in the picture, set on 60 and claims 67. Again, I typically don't sweat at 67 degrees uncovered. 4. If you like trains, you'll love this place, they come through several times a night in between sirens from local emergency responders. 5. Wear shoes at all times. It hurts when you step on the nail head coming up through the rug. 6. Holy towels if you're a person of faith. Quite airy! In summary, if you manage to drink enough from the overpriced mini bar you might get some rest. If you just want a good place to sleep and possibly even get a complimentary bottle of water on check-in, you'll need to go anywhere else. I've traveled extensively, this is in the top 3 worst Marriott properties I've stayed at, better accommodations at any of the low-end properties. Very disappointing!!! Oh, I forgot to mention I moved rooms 3 times and each time I was told it was an 'upgrade.' Which as a Titanium Elite member it's common to receive upgrades upon arrival. All 3 rooms were exactly the same size with the only variation being where the phone was inadvertently plugged in.

Common areas of this hotel are all very nice, clean, and the employees friendly and helpful. Our…read moreroom was extremely clean, comfortable and well laid out. Glad we stayed here, would stay here again.

We have unfortunately been here for three days, first two days they had want sounded like a pack of…read moreelephants in a marching band playing tackle football until 3 am and then started up the same around 7:30 each morning. The second night we actually called the front desk to ask them to help but the noise never stopped. Just a thought if your putting a team of 8 year old football players in a room maybe don't put them on a top floor. On the last night of our stay we return to our hotel around 10 and our key did not work. We went to the front desk to resolve and the night attendant was about as friendly as a wet raccoon locked out of its dumpster house. Don't remember her name but pink hair and started with a K- real peach of a lady. Instead of listening to the issue she insisted we were in a different room sending us upstairs to an empty room even though we had the envelope with the room number on it- we entertained the nonsense and sure enough she sent us to the wrong room forcing us to go back down to explain again to find out that we were correct all along. After almost 30 mins we finally were given a working key to our correct room. To top off the experience, when we get back up to the room it smells like hot diarrhea- not saying this for effect. It actually smells like straight ass and onions in here. We could go back and battle it out with the snippy front desk lady again but doubt she will be helpful at this point. 100% do not recommend this hotel, we've been loyal Hilton Honors members for years and this was enough to make me switch to another brand.

5 star Garden Inn alert! This hotel is fantastic! Everything is new and fresh. New, clean carpet in…read morethe rooms, nice showers, great water pressure, new beds. One of the best Garden Inn's I've stayed in in a long time. Parking is free and plentiful. And there is a nice steak house attached to the hotel. Also there is a free airport shuttle. You just have to call the hotel to request them to come pick you up from the airport. The hotel is less than 5 minutes from the airport. For an airport location Garden Inn, this is as good as it's gonna get. Reserve your room now, you'll be pleased.

Stayed here 1 night and had a fine stay. The rooms were clean enough but were dimly lit. All the…read moreusual amenities were supplied. Our room auxiliary lock was wiggly which was a little concerning but no issues during our stay. They offer a basic breakfast, nothing fancy but a nice amenity.

This hotel was great!! The hotel was very clean and the staff was extremely friendly. The beds and…read morepillows were very comfortable and the sheets were very soft. I actually asked when we checked out if they sell the pillows and sheets because I would use them in my own home. My only 2 complaints would be that the walls are extremely thin so we could hear people in the hallway and the pool water was very cold.

Brand new Fairfield Inn and it's immaculate. Love the design, style and especially the level of…read morecomfort this hotel offers. The bed was super comfortable with plush pillows, The bathroom is large with an enormous shower. The water pressure could be a wee bit stronger but I got cleaned just fine. Staff is friendly and breakfast is available daily. There's ample seating for groups and an areas that appears to be a bar. If it is a bar, I don't think it's open just yet. There's a pool in the back of the hotel and a gym. The gym has a water dispenser which is cool. Treadmills have TV's attached and there are free weights for those of us who want to keep them guns polished. There's also plenty of room to do yoga or Pilates. There's a mini market for snacks and other amenities near the front desk entrance. Lots of parking and a very walkable neighborhood with a sports complex next door. Fareway grocer's is nearby along with a Kwik Start gas station that sells convenience store food and real groceries across the street. Oh yeah! Starbucks is across the street as well :)