We arrived to a heavy natural gas smell in the entrance and was told it was the dryers. Other folks…read morefrom our team was told the gas smell was from a fire place. The lights in the main hall were not working making it very dark to get to the elevator. When we arrived to our room it smelled like wet dog and we discovered black mold in the bathroom and the bedroom area.

Fabulous customer service. Housekeeping did an amazing job keeping my room cleaned and stocked…read morewith towels. The reason for the 4 stars instead of 5 is because the pillows are horrible, freezer was dirty and needed defrosted and the soap holder in shower is almost falling off the wall. I love that they offer breakfast daily, I didn't partake but it sure did smell good. I would definitely recommend staying here and will be coming back whenever I visit the area again.

For a Residence Inn, I was actually really impresses with this hotel. It was super clean, recently…read moreredone or remodeled and was in a great location. We stayed here on a trip to Ames so it was close but a good distance away. The staff was really nice and the breakfast offered to all hotel guests had a lot of options. For the weekend we had planned, this was a perfect place to stay.

It was a terrific experience, combining outstanding customer service, superb location, great…read moreamenities, and a fabulous room. Located in the epicenter of Ankeny's District, the Residence Inn is a short walk from restaurants, shops, a theatre, a library, walking trails, and the city's entertainment hub. There is enough parking to handle an entire hotel, and it's free. We loved the room, as it had a full kitchen, plentiful workspace, a modern bathroom, and an excellent sleeping portion. Two employees stood out - Amani and Kurt!

Stayed here 1 night and had a fine stay. The rooms were clean enough but were dimly lit. All the…read moreusual amenities were supplied. Our room auxiliary lock was wiggly which was a little concerning but no issues during our stay. They offer a basic breakfast, nothing fancy but a nice amenity.

This hotel was great!! The hotel was very clean and the staff was extremely friendly. The beds and…read morepillows were very comfortable and the sheets were very soft. I actually asked when we checked out if they sell the pillows and sheets because I would use them in my own home. My only 2 complaints would be that the walls are extremely thin so we could hear people in the hallway and the pool water was very cold.

My go to place when In travel to Ames for work!…read more Super friendly staff. Highly recommend getting the Marriot Bonvoy rewards if you will be coming more than once. With the app, and Gold status, I often get upgraded to a nicer room and late checkout. Which is always appreciated! Great free breakfast daily! Always very clean! I love the kitchens and kitchenettes - Super great if you are staying for multiple consecutive nights.

Gayle and I stayed her for 2 nights a few weeks ago. I had booked a 2BR (and bath) unit, as Gayle,…read moremy Son, and I would be staying here. Unfortunately, David's travel arrangements were compromised, and he was unable to make the trip. I've already booked a make-up trip in December, primarily to see his 96 year-old grandfather. Although you couldn't do cartwheels in this suite, it was very roomy and comfortable. And with 2 bathrooms, Gayle and I each picked one. The spare bedroom became a place to store or suitcases (and repack). We slept well in our bedroom and spend a lot of time in the living room, largely catching up on all of our volunteer work back home. There's also a nice small kitchen, which makes this and other suites a good choice for extended or larger family stays. Front desk staff were very engaged and keen to make sure we had a nice stay. The "free hot breakfast" was relatively standard, but tasty. I especially appreciated that coffee was available in the Lobby at all hours and that the breakfast food was out earlier than the stated time. This hotel is relatively new and has worn its age very well so far. Parking was free and plentiful and there was easy access to US 30. Having also stayed at the Fairfield Inn sister hotel, I would probably choose this TownePlace depending on the price comparisons at the time.

This was my second stay. First was about four years ago and it was lovely! Large, full rooms with…read morefull kitchens, friendly and helpful staff. Things have changed, my friends. First, I want to be clear that the person at the front desk was very friendly. He had our cards ready to go at check in. I'm wondering however, if our first stay four years ago was the last time the place was cleaned. Cockroaches in the bathroom, blood stain on the bed (yuck!!) guess your stains and gunk everywhere else. People fighting loudly next door, maybe long term tenants. Possibly under new management? Regardless. Stay ANYWHERE else at this point. Even if its sleeping in your car. Sad to say this place is filthy.

Booked this hotel room while in town for graduation. Big mistake. Checked in, saw the state of our…read more2 queen bed room, reported our concerns to the gentleman working the front desk who was only able to offer us a 1 bedroom with a pull-out sofa, and immediately asked to be checked out and refunded for the room. The walls were scuffed, dishes left in dishwasher, stains on couch and chair, poor job vacuuming, and there was mold in the bathroom in addition to water on the floor from some leak. Additionally, the supposedly secure entrance on the side of the building was unlocked. See for yourself.

This is a great Drury Inn to check out. I recently stayed over here while I was in the Des Moines…read morearea since I was camping out here for the night. Checking in was really easy and a staff here was friendly throughout my visit. What the best thing about the story and is the amenities around you with tons of stores and walking distance. You even got a Trader Joe's right up the Street. Dinner time always has some pretty good options. Depending on when you show up this dining area can be overwhelmingly packed and it could be hard to find seating. The pool is a great amenity that is at every other Drury Inn I've been to as well. It's also right off the highway as well for quick local access for everyone.

Drury Inn never disappoints! As always, the rooms were spotless and comfortable. Their evening…read more'Kickback' menu is such a fantastic perk and was great as usual. It's my go-to for a consistently excellent stay. Enroll for Drury rewards, its worth it!! Enroll in Drury rewards.. it's worth it!!

Stayed here just to get away for the weekend. Definitely happy about the room though I would have…read moreaccepted the smaller one. It had a bar inside the room. Fireplace. Hot tub. 2 tvs. Room was very clean and nice. Saw staff once. Very helpful and efficient. Called for the wifi password but it's unsecured no password required. It worked fine but I prefer the wifi to be secure. Checked out the pool area. Very nice but very steamy. Sauna still closed (looks to be going on for over a year based on prior reviews). Parking was right up front. We were not in the main hotel but the cottage next door (which is way nicer than the main hotel). The only 2 complaints were; our neighbors were loud and played awful music til past 3am.and we had a wasp nest in our room (which we took care of by shutting the window). As I didn't work the next day I didn't care to complain about the neighbors noise. We also missed breakfast be cause we thought it ended at 11am but it ended at 930am. We might have misheard.

Our baseball team stayed here for a tournament over the holiday weekend. The outside of the hotel…read morelooked good minus the fountains not working. The inside reminded me of an older Great Wolf Lodge with its dark, log cabin vibe. The employees I interacted with during our stay were all very friendly and helpful. The room was clean, but I definitely could have used Queen beds instead of double beds. The breakfast buffet tasted good, and was replenished somewhat quickly. Coffee was hard to come by in the weekend with all the people grabbing it randomly. The pool area was humid but expected with the temp outside. The boys had a blast swimming so that area was a hit. Overall decent price for what was included.

We booked this hotel on-line and I was beyond pleased with our room and the hotel. I called to get…read morea room by end of hallway due to TKR surgery and service dog to go out. They made sure we had just what I needed. The room was exceptionally clean (and I was Head Housekeeper @ HIE so I like things clean and very maintained. The condition of hotel is great and very clean. Breakfast was delicious and we had a variety of things from waffles to hot food to cereal, fruit, etc. The pool was heated, which made for relaxing swims and the hot tub was nice and hot, like a hot tub should be. Trust me, we've stayed at so many that they're barely luke warm and it's not worth it. They take pride in the upkeep, cleanliness and care of the pool area as well as the hotel itself. We wanted to stay an extra night and the owner personally booked it and gave us a wonderful deal, and he even let me grab a bowl of cereal to take my meds with. The hotel is in a wonderful location with Hy-vee, Fareway, Dollar General, Walmart, Mc.D's, and other food places close by as well as gas stations. Lastly, I'd like to add that I was very happy with the safety of the hotel. Being in a safe place knowing that I don't have to worry about my vehicle or taking my dog out at night is one of my highest priorities. So, if you find yourself needing a place around the Des Moines area, go the little extra and stay in Grimes @ the Red Lion. You won't be disappointed!

Great Place! Good help and really safe area to stay. The…read morearea has plenty of places to eat and its a very good place.