This hotel is towards the exterior of the city. It is surrounded by tons of shops. I prefer…read moreboutiques, , but for those who love mall style stores, this spot is a shopper's delight. Everything is new and clean on this end of town. The hotel is very nice and quiet. The rooms are abundantly-sized. Plenty of dining choices in the vacinity.

The king executive rooms are not suites. It was my mistake and they were booked. I asked to move…read moreand upgrade the room but one just wasn't available. The front desk guy gave us bar coupons as a comp and was super friendly. The room was clean, with a good desk (I had to study), wifi, and large TV and huge windows. If you like white noise when you sleep, bring your own. It's humid there. Very humid. The air conditioner worked well enough. The bathroom was small. The living space had a chair with a foot stool for watching TV or putting on your shoes. It was definitely a nice touch to think of these extras. There were two luggage valets in the spacious closet that we did appreciate. The bed was comfy with a load of pillows. I do wish that hotels would have King size pillows for king size beds. The pillows tends to be small and not very stout. The quality for the cost was great, though we would have happily paid more for a bigger room.

We've been to this hotel on two occasions. One to stay for a wedding celebration nearby and one to…read morecome back a few years later for the brides funeral services. While both times we visited showed two different slew of emotions, the consistent variable was the stay at the Surety. This hotel is beyond accommodating and gives a very cool vibe of old and new and is beyond successful at it. There were several of us that stayed here recently and the staff and management couldn't have been more accommodating. We had lunch one day at the restaurant and the server was accommodating as service was ending at 2p (our order was placed around 1:58p for about 6-8 of us). Later we were told by one of the GM's (Tim?) that would change as they look to remove the time constraints. Going back to (Tim - sorry if that was not your name), he came by later in the night to check on us, was courteous and offered us a free round, which some of us took him up on his offer. We'll be back in the future and do wish this location well!

1 Star Hotel with 5 Star Staff…read more Truly perplexed on this one. As a frequent traveler, sleep is the priority when selecting a hotel. Typically higher end or signature hotels offer a premium experience, enrapturing an environment conducive to a home away from home. Not here..... Key points: 1. Before making it to the front door, propositioned to accommodate persons living on the street. 2. Parking: Be prepared to navigate the maze if you utilize the underground parking, NOT located in the same building. Regardless, you will need to walk outside after paying $32 dollars to self-park whether in the underground garage or adjacent lot exposed to the elements. 3. Temperatures outside below freezing, inside could not get the room under what I would guess is 72-75 degrees. Cranked down thermostat, which indicated 63F, but I'm here to tell you, if I'm lying on the bed uncovered and sweating, it's not 63 degrees. The super awesome front desk clerk brought new keys so I could move rooms at 11:30 PM. Yeah, the new room had the same issue. Something is up with the heating and air, don't perceive there's autonomy in room temp...... As you can see in the picture, set on 60 and claims 67. Again, I typically don't sweat at 67 degrees uncovered. 4. If you like trains, you'll love this place, they come through several times a night in between sirens from local emergency responders. 5. Wear shoes at all times. It hurts when you step on the nail head coming up through the rug. 6. Holy towels if you're a person of faith. Quite airy! In summary, if you manage to drink enough from the overpriced mini bar you might get some rest. If you just want a good place to sleep and possibly even get a complimentary bottle of water on check-in, you'll need to go anywhere else. I've traveled extensively, this is in the top 3 worst Marriott properties I've stayed at, better accommodations at any of the low-end properties. Very disappointing!!! Oh, I forgot to mention I moved rooms 3 times and each time I was told it was an 'upgrade.' Which as a Titanium Elite member it's common to receive upgrades upon arrival. All 3 rooms were exactly the same size with the only variation being where the phone was inadvertently plugged in.

Stayed here just to get away for the weekend. Definitely happy about the room though I would have…read moreaccepted the smaller one. It had a bar inside the room. Fireplace. Hot tub. 2 tvs. Room was very clean and nice. Saw staff once. Very helpful and efficient. Called for the wifi password but it's unsecured no password required. It worked fine but I prefer the wifi to be secure. Checked out the pool area. Very nice but very steamy. Sauna still closed (looks to be going on for over a year based on prior reviews). Parking was right up front. We were not in the main hotel but the cottage next door (which is way nicer than the main hotel). The only 2 complaints were; our neighbors were loud and played awful music til past 3am.and we had a wasp nest in our room (which we took care of by shutting the window). As I didn't work the next day I didn't care to complain about the neighbors noise. We also missed breakfast be cause we thought it ended at 11am but it ended at 930am. We might have misheard.

Our baseball team stayed here for a tournament over the holiday weekend. The outside of the hotel…read morelooked good minus the fountains not working. The inside reminded me of an older Great Wolf Lodge with its dark, log cabin vibe. The employees I interacted with during our stay were all very friendly and helpful. The room was clean, but I definitely could have used Queen beds instead of double beds. The breakfast buffet tasted good, and was replenished somewhat quickly. Coffee was hard to come by in the weekend with all the people grabbing it randomly. The pool area was humid but expected with the temp outside. The boys had a blast swimming so that area was a hit. Overall decent price for what was included.

Tej at the main desk was so helpful and made the stay a great experience! So welcoming and a great…read moreplace to stay in Des Moines.

Play the guy was sleeping. I was trying to reserve my room around 12 AM and I literally took an…read morehour for him to wake up and he was all mad because we woke him up and then I told him he can't sleep on the job and he told me he can literally need to fire the Indian guys!!!

This is a great Drury Inn to check out. I recently stayed over here while I was in the Des Moines…read morearea since I was camping out here for the night. Checking in was really easy and a staff here was friendly throughout my visit. What the best thing about the story and is the amenities around you with tons of stores and walking distance. You even got a Trader Joe's right up the Street. Dinner time always has some pretty good options. Depending on when you show up this dining area can be overwhelmingly packed and it could be hard to find seating. The pool is a great amenity that is at every other Drury Inn I've been to as well. It's also right off the highway as well for quick local access for everyone.

Drury Inn never disappoints! As always, the rooms were spotless and comfortable. Their evening…read more'Kickback' menu is such a fantastic perk and was great as usual. It's my go-to for a consistently excellent stay. Enroll for Drury rewards, its worth it!! Enroll in Drury rewards.. it's worth it!!

This was my second stay. First was about four years ago and it was lovely! Large, full rooms with…read morefull kitchens, friendly and helpful staff. Things have changed, my friends. First, I want to be clear that the person at the front desk was very friendly. He had our cards ready to go at check in. I'm wondering however, if our first stay four years ago was the last time the place was cleaned. Cockroaches in the bathroom, blood stain on the bed (yuck!!) guess your stains and gunk everywhere else. People fighting loudly next door, maybe long term tenants. Possibly under new management? Regardless. Stay ANYWHERE else at this point. Even if its sleeping in your car. Sad to say this place is filthy.

Booked this hotel room while in town for graduation. Big mistake. Checked in, saw the state of our…read more2 queen bed room, reported our concerns to the gentleman working the front desk who was only able to offer us a 1 bedroom with a pull-out sofa, and immediately asked to be checked out and refunded for the room. The walls were scuffed, dishes left in dishwasher, stains on couch and chair, poor job vacuuming, and there was mold in the bathroom in addition to water on the floor from some leak. Additionally, the supposedly secure entrance on the side of the building was unlocked. See for yourself.

The fifth star is probably just because the place in town I originally booked was so awful and this…read morewas such an improvement I was overwhelmed with joy. I found this hotel to be clean, the staff to be incredibly friendly and helpful, the rooms were comfortable, I was able to sleep well and fully throughout the night, the breakfast was decent, and it was conveniently located off the highway and by my job. Plenty of food within a couple miles, plenty of free parking. I literally have no complaints. I'll definitely be staying here again if I'm back in town for this customer. I thoroughly enjoyed my stay, and found the room to be great for the price.

Great newer hotel, we usually stay in Marshalltown because it is close to where we visit frequently…read morebut now I think we will travel the extra 30 min to stay here.. Thank you for the beautiful room, great customer service and great breakfast.. :)

My go to place when In travel to Ames for work!…read more Super friendly staff. Highly recommend getting the Marriot Bonvoy rewards if you will be coming more than once. With the app, and Gold status, I often get upgraded to a nicer room and late checkout. Which is always appreciated! Great free breakfast daily! Always very clean! I love the kitchens and kitchenettes - Super great if you are staying for multiple consecutive nights.

Gayle and I stayed her for 2 nights a few weeks ago. I had booked a 2BR (and bath) unit, as Gayle,…read moremy Son, and I would be staying here. Unfortunately, David's travel arrangements were compromised, and he was unable to make the trip. I've already booked a make-up trip in December, primarily to see his 96 year-old grandfather. Although you couldn't do cartwheels in this suite, it was very roomy and comfortable. And with 2 bathrooms, Gayle and I each picked one. The spare bedroom became a place to store or suitcases (and repack). We slept well in our bedroom and spend a lot of time in the living room, largely catching up on all of our volunteer work back home. There's also a nice small kitchen, which makes this and other suites a good choice for extended or larger family stays. Front desk staff were very engaged and keen to make sure we had a nice stay. The "free hot breakfast" was relatively standard, but tasty. I especially appreciated that coffee was available in the Lobby at all hours and that the breakfast food was out earlier than the stated time. This hotel is relatively new and has worn its age very well so far. Parking was free and plentiful and there was easy access to US 30. Having also stayed at the Fairfield Inn sister hotel, I would probably choose this TownePlace depending on the price comparisons at the time.