This hotel has went down hill…read more My first stay at this hotel was a few years ago with my family and a friend of mine. Top floor suite, great view, and satisfactory breakfast. Since my prior experience was great, I decided to book a little weekend getaway with my boyfriend to show off the establishment. I called to book our reservation and described IN DEPTH the suite I stayed in previously. I'm unsure if it's just Hampton Inn or all Hilton hotels, but the booking was done through a call center. The call center wasn't a problem, but the outcome upon arrival was. I called to confirm our reservation with the front desk to which I was laughed at (I believe her name was Rebecca). I hung up immediately because I've never experienced such condensation in my life for the most simplest of questions. We almost cancelled our trip right then and there because of the blatant disrespect and arrogance. Mind you, I described IN DEPTH the previous suite i've stayed in. Explain to me how we were placed in a small room with no microwave, fridge, and no garbage bags for the bins. We were pissed! $520 dollars for two nights in a room that we didn't even request. But wait there's more... We were able to get moved to a "suite", aka the same room with a microwave and refrigerator. The TV options were minimal (the times we could get it to work), still no garbage bags, and extremely cramped. Morning rolls around... My boyfriend couldn't even drink the coffee. He relayed to me that the hot breakfast looked "inedible", so he opted for a grab n go yogurt that wasn't even cold. We left the morning after. It was that bad. My entire childhood has been hampton Inn's and It's so beyond disappointing that a Hampton with so much potential (location, history, etc.) could be so careless. Do better.

Cute and clean historic hotel. Extremely friendly staff. We were in a corner suite on the 4th floor…read moreand it was beautiful! Very clean and spacious. Parking was easy. Breakfast was included and good. The building itself is old but so pretty and well kept. Customer service was excellent! Summer was so friendly and kind! I would not have expected to enjoy a Hampton Inn this much! We were pleasantly surprised! :-)

Best Springhill Suites we've ever stayed in! Right by the pier, can't get any prettier than that!…read moreBright spacious rooms, beautiful color scheme, comfortable, black out curtain, plenty of water pressure. Front desk staff are super attentive. At first we were a little put off by having to park in the garage down the street, but it's only like 50 ft away and covered and monitored for security. It's not an inconvenience. They have 10 minute parking for loading and unloading. Restaurant next door is so fun! It's in the same building but not part of the hotel. Pour your own beer! And it also offers rooftop dining.

Place is loaded with black mold on upper floors. Beds are caved in in the center. Room carpets are…read morefilthy

I wanted to go 5 star .. however... Missed feather free pillows on my reservation had me changing…read morethem out myself. Unfortunate. Checking in was a Breeze ( I had called 1 time prior to this trip to line everything out) feather free pillows because of down allergies in the family. This hotel got it wrong . The warm reception from from the nice lady at front desk had me feeling like VIP!!! Thank you for that (Should be commended by upper management) (+1star) The room upon arrival smelled clean and IS clean.. The layout of the king bed and couch was really efficient. (+1 star) I should have booked a double queen. Website said king was bigger room... But not so much. The room was comfortable all around!!! The front desk in the morning and evening was all smiles and very Friendly... (+1 star) they should be commended for being awesome. This hotel location is easy to find and surrounding area has quite a few food/entertainment options within a short drive. (+1 star) I was pleasantly surprised how comfortable the beds were! Shower that was doorless had water everywhere. We enjoyed the visit. We will return!! Respectfully, The Smiths

Perfect stay Char and Melanie helped me checked in on April 27, wonderful attitude and good…read morecustomers service to us we already checked out, but great hotel and clean !

First impressions was "why do I feel like I am not near water". I was wrong though because out on…read morethe backside is the amazing Riverwalk. Being able to walk past the pool to the Riverwalk and sit on the bench while drinking my coffee in the breeze was lovely. However, see the dolphins swim by you in the river ( YES Dolphins!!!) made this place even better. Based on the amount of locals watching and walking by, this is a daily thing. Ok, back to the hotel. There is plenty of parking. When you go in, there is the kindest staff waiting to greet you with a smile. This means a lot. They also have water available which is a nice touch. The restaurant serves Starbucks coffee and some items for breakfast for purchase and dinner too. I just got coffee and an afternoon beverage to enjoy by the pool. The pool is right out back and has lots of seating. There is also a hot tub. The hotel has 5 floors. Our king room was a nice size with plenty of bathroom space. It also included a couch as well as a desk, which was great since I was working from the hotel. The air conditioner worked very well. The room also had a small patio so I was able to open the door and get some nice fresh air. The humidity was kind of high so I didn't keep the door open often. The only small issue was there is a train that goes across the river and it blew its horn pretty early in the AM. Not the end of the world and kind of cool to watch the tracks go down for the train and then up so boats can pass. There is one restaurant across the street which had decent food. We didn't walk to the downtown via the Riverwalk, but you can and it's about an15 minute walk.

Very outdated and dilapidated property. The courtyard outside has lots of broken items. The…read morebathroom did not appear to be cleaned, hair everywhere, white spots on counter & dirty lint in air vent. The balcony door was also broken and would NOT lock. Pool was very dirty. Have to get pool towels from front desk, dirty too. No comforter, thin sheets, hard bed. Pool area open to public coming through the pool gate from the Riverwalk. Location is great and views are amazing, only positives.

From the moment we arrived, we were greeted by the gentleman at the front desk who was extremely…read morefriendly and welcoming. I wish I knew his name because he truly deserves recognition for his kindness and professionalism. He makes the check-in experience so pleasant and sets a positive tone for the entire stay. The hotel is always clean, comfortable, and inviting. The rooms are cozy, the beds are comfortable, and the Jacuzzi tub is the perfect way to relax and unwind. You can tell the staff take pride in keeping everything well-maintained and making guests feel at home. The prices are reasonable, which makes staying here an easy choice. This Best Western is comfortable, relaxing, and clearly managed by people who care about their guests. Highly recommend it!

It's absolutely dirty, we stayed in room 219 it has a oder and when u run the air it smells, walls…read moredirty, lamps, would not walk barefoot on carpet, bathroom needs alot of work and room could use a good make over. Will never stay here again!!!!! Alot of homeless in parking area. When my husband got breakfast this morning just one day someone walked up to him and asked what room are you from?

Home2 Suites by Hilton is one of my favorite Hilton brands to stay at. I travel often, and having…read moreHilton Honors Diamond status definitely keeps me coming back. This stay was for a quick overnight work trip. I arrived pretty late -- completely exhausted and starving after a three-hour drive -- but the hotel was easy to find with GPS, parking was simple, and I was greeted right away by two very polite front desk associates. The lobby is beautifully maintained and nicely decorated. There's a coffee bar right when you walk in, which is a great touch (though I'm not sure how frequently it's replenished throughout the day). My room was on the second floor, and it was spotless. One of the reasons I love Home2 Suites is how spacious the rooms feel. It truly feels more like a mini apartment than a standard hotel room. There are so many functional spaces to set your things down without feeling cramped. I had a full-size bed, a couch, and a long counter that could easily serve as a workspace for two people at once. I especially appreciate having the option to prepare your own meals. When you travel often, sometimes you just want to stay in and not eat out for every single meal. The bathroom was roomy with amazing hot water -- exactly what I needed to relax my muscles after that long drive. I slept great, no noise issues at all, and woke up fully refreshed. I didn't try the breakfast because my boss had suggested we go out instead. My only general suggestion -- and this applies to many hotels -- would be to focus on serving more fresh, real breakfast options. When you're staying at a Hilton property, you expect quality across the board, including the food. Overall, this was a great stay, and I would absolutely return.

This hotel was extremely nice, clean, and well overall a great choice for me and my family to stay…read more Came here for both business and R&R. My husband had a conference, and I had a soccer game so it worked out. Got here a little later than expected so I called the front desk before arriving. The lady greeted me kindly and let me know she would be at the desk until later on. I was happy to hear because when I finally arrived, she was actually there. I was greeted with a warm smile and she quickly checked me in so we could get settled. I asked about some amenities I may need and she pointed me to the right direction. They have a washer and dryer, which is something I do use when I go on vacation. The actual room was spacious. Always a plus when it's a couple of people in the room. It was clean and maintained so throughout our stay. Overall great hotel. The only "complaint" I have is the mattress however I feel like this is common in most hotels. Wasn't the best mattress that I have ever laid on but it worked for the couple of nights I stayed.

I visited and stayed here on April 30 through May 3, 2026. The staff was so friendly, helpful, and…read moreaccommodating to me, my guide, and several of my friends who also had guide dogs. It was a very convenient location with several restaurants in walking distance as well as shopping. It was also very convenient to I 75 and not too far to the beach. Thank you so much for your friendly and professional service. The pool area was beautiful and very relaxing. We even had a place to hang out in the lobby with lots of seating and the breakfast was very convenient. The rooms were spacious and the beds were comfortable. There was plenty of room to walk my dog outside with designated relief stations. Great job Hampton Inn!

We stayed during their renovations in August and I wouldn't recommend it. Their continental…read morebreakfast was served in their gym and was less than appetizing, the water in our shower had to run for at least 5 minutes to warm up enough to get in, one morning it was too hot and it wouldn't cool down even with handle in cold zone. The room was lovely and clean, cleaning staff were wonderful but front desk staff was less than helpful. Young girls at front desk on night shift flirting with young men there. Lots of construction noise after 8:00 am. Was very disappointed in our stay.

As we pack up to leave on this beautiful Saturday morning, we reflect on what a relaxing,…read moredelightful time we have spent here! As others have noted in their reviews, Ken and Jeff are constantly working to keep up this lovely family resort. It is clean and landscaped beautifully, and the rooms are just right! With a sitting area in our two bedroom, we enjoyed the recliner and couch as we watched movies in the evening. In our full kitchen, we stocked the refrigerator from the local Publix and made our breakfast and lunch, which we packed for the beach. Many guests chose to grill out as we saw when we would load up to go to a local restaurant for dinner, but we preferred eating out! On our first night at Hurricane Hanks restaurant down the road, we met up with a resident who offered us more ideas for restaurants for dinner. There's nothing like walking right out onto the beach to spend a morning watching the waves, seeing dolphins frolic, observing osprey catching their breakfast, and swimming in the water among schools of fish. Many of the guests knew each other from yearly vacations, and we have already made our reservation for next year! Anna Maria Island is quiet and family friendly. White Sands Resort offers shuffleboard and corn hole right next to the pool, but the best show is the sunset. On our first night, we were surprised to see how many lined the beach to see God's beauty, of course clapping at the end! Thank you to Ken, Jeff, Joy, and Esther for a wonderful stay. We wish you the best in the coming year, and we look forward to seeing you again!

We've been coming to Ana Maria Island for 30 years always renting a different place every time…read moreanyway we stumbled upon White Sands Beach resort maybe two years ago and it was absolutely spectacular the rooms are just perfect the bedding is comfortable the white sand is blinding and the color of the water is absolutely spectacular. Most of the folks that go here come back year after year and I understand why. Nothing like a family owned business they were card and it shows. I will be back.

Such a beautiful setting! If you're looking for a hotel that will leave you in awe this will be…read moreyour place. The setting on the inlet is gorgeous. Perfect for a photo opportunities. We came for dinner and cocktails. Sitting outside at Rufa was very pretty. I wish the cocktails had a better pour of alcohol though, but they were certainly beautiful and unique. We had dinner at Jack Dusty's which was more than average, but the setting again, was just absolutely beautiful. I had the pan seared grouper, my husband had cioppino and another in our party had the filet. (No photos of our dinners since we wanted to be present for the whole experience) The sunset was nice, the service was fabulous and top-notch as you would expect a Ritz Carlton to be. Prices are also in line with what you would expect to pay. Don't expect two or three star service and prices. However, if you're trying to leave an impression on someone, this is definitely the place!

The Ritz-Carlton Name Without Ritz-Carlton Standards…read more The Ritz-Carlton Name Without Ritz-Carlton Standards This property is tired, poorly maintained and nowhere close to what anyone should expect from a Ritz-Carlton. The wallpaper was literally separating from the walls, the carpets were dirty and badly worn, and the room had a persistent musty smell. Even the telephone did not work. The condition of the room was bad enough, but the complete lack of responsiveness made the experience worse. When the air-conditioning stopped working, it was extremely difficult to get anyone to take ownership and resolve the problem. The managers appeared indifferent, and every attempt to speak with one was met with the same explanation: they were "in a meeting." The general manager was never available. Luxury hospitality is not simply a recognizable name on the building. It requires well-maintained rooms, responsive management and people who genuinely care when something goes wrong. This hotel failed on all three. The physical condition is unacceptable, the service recovery is practically nonexistent, and management seems either unwilling or unable to address legitimate guest concerns. At Ritz-Carlton prices, guests should not have to chase management for functioning air-conditioning, a working telephone or a room that does not smell musty and look neglected. This property needs a major renovation and, just as importantly, a management team that understands accountability. Until both happen, I cannot recommend staying here.

Easy check in process. The Marriott app was down so no keyless entry was available, even later…read morewhen the app was working the keyless entry was not working, plus no messaging in the app either. I was checking in right a 3pm and the room was not ready, had to be switched to another. Key card and lock provided a few challenges on every attempt took several tries, and the deadlock engages. Room itself was nice and clean, toiletries topped up. Was here for 2 nights and I was not aware no room servicing would be made. Breakfast was nice and hot and cold as required. Coffee was always full. Today Monday 15th the dining room lady was amazing, always keeping her eye on the food levels and customers but doing deep cleaning around the dining room too, very impressed with her work ethic.

I'm not sure if I've ever given a hotel 5 stars but here we are. I'm an ambassador elite for…read moreMarriott but had the pleasure of staying here for 11 nights. Clean hotel, tons of parking, big room and so many walkable places. I didn't have time for the breakfast buffet but it looked good. The laundry room and machines could be cleaner but I think that at every hotel. Well done, highly recommend staying here.