The room (514) was nice, comfortable, clean and quiet. The indoor pool was nice. Being a Diamond…read moremember, I got both the 1000 points and the food & beverage credit. However, pay attention to your bill on checkout. The system did not automatically apply the credit and I had to have them correct it on checkout. The lady at the desk was super apologetic and did not understand why the system did apply it automatically. She quickly applied it and all was good. The breakfast at the Park Bar & Grill on site here was ok. Even though they have it buffet style, you can ask them to make you eggs or omelettes your way, so be advised, you don't have to eat the powered eggs they have on the buffet, you can get fresh eggs! The location in Cary was perfect for me. It was close to the city close to my work location in Cary, and was right next to a shopping center with everything you might need. I would definitely stay here again!

Great service and ambiance. I would recommend for large family trips. Went during my sisters…read moregraduation from UNC Chapel Hill.

Stayed here for two nights while in the area down Raleigh to see my guys Reese & Vog at the YGO…read moretournament. This is a 13min drive from downtown Raleigh, and has a mall up the road, and a decent amount of amenities around it. Upon checkin it was obvious this isn't your standard Hampton Inn - the decor was LOUD (carpets like a casino, large chandeliers, mirrors on the walls, and high grade porcelain tiling. Was really cool and had me dialed in from the start. The room was also nice and spacious. I have a keen ability to randomly select the accessible room every time I select a room, and I don't even try so that could have also contributed to the size of the room. Updated TV with Netflix, my name was on the tele when we checked in, and plenty of decor in the common areas etc. First morning was powder eggs, but I will say that the waffle mix was made perfectly for a nice crispy waffle that was fluffy on the inside, and they had a large amount of sliced pound cakes stocked which you don't see at many Hamptons. The second morning they had western omelettes which pushed this from a 4.5 star to 5 star. Lobby restroom was also very loud with room stalls for the toilets, loud red counter sinks etc. Really liked this place and I would argue this is in the top 3 Hampton Inn's I've stayed in, period. Well done.

From the time I walked in the door the staff were welcoming and helpful. I was here for a…read moreconference. The conference room was comfortable, the room was spacious and lovely. It was clean, comfortable, and safe.

This is a wonderful, clean and perfectly located hotel that feels more like a family owned business…read morethan a big chain. We unfortunately got hit by flash floods during tropical storm Chantal, and we found ourselves here late one night when our local home was damaged. We were welcomed in with warm smiles and deep compassion, and a lovely clean room! Will, Charlotte, Lindsay, Mercy, Danielle, Lanetta and everyone else there treated us like family during our extended stay. The gentleman who runs the kitchen, Travis, couldn't have been any sweeter. He keeps the daily breakfast fresh and plentiful every morning! Whenever we saw him, he asked if we needed anything - and he was also was so kind to our 2 little dogs. This is truly a dog friendly hotel, btw - the staff was so nice to them and the great news is that the walls are thick so you don't hear anyone else's pups while you're in your room! I would have never known there were other dogs there unless I saw them outside! Every employee here takes so much pride in what they do, and it shows. Every common space both indoors and outside is kept perfectly clean, the pool is immaculate, and there's always fresh coffee and icy lemon water out in the lobby. Their daily breakfast and freshly baked cookies in the afternoon are both delicious! If you're in town for work, vacation, a big game at UNC or for any reason, this hotel is the right choice.

Came here for my kids UNC Baseball Camp and was told to come here, I am extremely unsatisfied due…read moreto a spider nest under the cabinet and found multiple centipedes crawling around. I could barely sleep due to the incredibly loud sounds and it always sounds like someone is breaking into our room. The breakfast is nice and the Area is nice. Only good things about it, The Pool looks alright. Everything About this place is ghetto, Don't go to the holiday inn next door. Its the same thing with a different name Just stay home and stay away from The UNC Programs, My Kid said it was extremely boring My shower-head wouldn't stand up right and It said my room had a microwave and I found No such thing, The Shower-head pressure is measley compared to the sink's pressure, its a jet engine against a babies fart. I would never recommend this place. Side Note, The Staff Were pretty nice so I guess i'll add a star

Solid Hotel about 10 minutes away from RDU airport. Area is walkable, Studio has plenty of space,…read moreplenty of shops and restaurants nearby. There's also a courtyard Marriott adjacent to the Hotel which offers dinner to guests staying on either side. Service has been great here, front desk gave me a nice room with and was kind enough to allow an early check in so that I could get some work done. Lobby has a work station, hot coffee and hot water. Anyone looking to stay near the airport should consider this Residence Inn as a top option.

Overall my stay was fairly uneventful. Checking was smooth and I requested and was granted a late…read morecheckout with my elite gold status. The day of checkout, I was surprised to be disturbed twice by housekeeping about my checkout for 11am. They let me know their report made no mention of my late checkout. I called to the front desk to clarify the matter. Unfortunately that's where I encountered the acerbic front desk clerk, Samantha. She not only did not acknowledge the previous arrangement, but she threatened to call police on me. She disparaged me in front of all in the lobby, which shocked me, especially as I had tried to be reasonable. Her words were that I was "not that important." After straightening things out at the front desk with the manager, I was surprised to see an additional charge for $10, ostensibly for my late checkout. Of course I will be speaking with corporate about this. Samantha is a huge liability for Marriott properties and should not be engaged with public interface.

The review rating here cracks me up. I guess I need to read the reviews but here's mine. I've been…read morevisiting Raleigh for the past two months and have stayed in two other Hilton properties where the cost was much higher per night. This place beats them both really. Your experience may vary but: The rooms are perfect for lots of daylight when you need it, but two privacy screens for the window to black it out at night. The gym is small but phenomenal! A Peleton, elliptical, treadmills, bench, dumbbells, kettle bells, medicine balls, pulley with weights, step block, towels and mirrors galore. It is perfect! Loved the layout of the rooms. Really nice setup. Indoor pool and an outdoor area with grills. Free breakfast that is decent! The only thing I will say as a negative: they don't have alcohol in the market and they missed cleaning a spot in my room. The cost is way less than other Hilton properties and a much better option. I'll be booking here again for 3 more upcoming trips. Now, I'm going to read these low rated reviews from entitled folks.

I am a Hilton Honors Diamond member, and I have stayed at many Hilton properties over the years. I…read moreunderstand hotel policies, including breakfast hours, and I do not expect special rules simply because of my status. However, I do expect basic hospitality, professionalism, and reasonable judgment. After breakfast had ended, I asked for one small bottle of milk that had been part of the complimentary breakfast. I fully understood that breakfast service was over. I was not asking for breakfast to be reopened or for anything complicated. The small refrigerator with the milk was right next to the front desk associate, María. She refused to provide one bottle because breakfast had ended. What made the interaction especially disappointing was the attitude behind the refusal. There was no effort to help, no flexibility, and no attempt to find a reasonable solution. The message I received was essentially that she would not allow it and did not want to provide it. This was never really about a bottle of milk. It was about customer service and hospitality. As a Diamond member, I have spent a significant amount of time staying within the Hilton portfolio, and experiences like this stand out for all the wrong reasons. Loyalty should not mean receiving special treatment at the expense of policy, but it should mean being treated like a valued guest. A request that could have taken seconds turned into an unnecessarily negative interaction. Unfortunately, this experience fell far below what I expect from a Hilton-branded hotel, and it left me questioning whether I would stay at this particular property again.

I had a wonderful stay. My room was spacious and comfortable. The bed was very comfortable. The…read morestaff were very nice and accommodating. And Housekeeping kept the rooms clean. Thank you, I'll be back very soon

Pros: 4 Tesla EV chargers (although 1 was blocked by a gas car), friendly checkin, and great room…read morewith nice amenities. Cons: no breakfast, just items for purchase from a snack bar.

TownePlace Suites was more of a surprise than anything. Set up as longer-term stay place, with…read moreeach room having a mini-kitchen, it worked very well for my extended stay in the area. Not as fancy as the typical hotel, this Mariott-branded chain doesn't lack for amenities, but it does have the challenges of not being a "regular" hotel. Room service comes by once every four or five nights so if having a daily change of linens is important, then this isn't the place for you. On the other hand, if you need a change or towels, or more towels, they will provide that upon request. The same is true for the coffee. In any case, this worked for me, as I could stop by the local grocery store and pick up some things to keep in the full size refrigerator when I didn't feel like going out in the evening. There is a lounge/bar open in the evenings with a very limited bar menu. There is also outdoor seating off the lounge and an outdoor grill, although the weather during my visit wasn't conducive to using either. What was unexpected was the breakfast. It consisted of hot food items and juices, breads, fruit and coffee. It was easy enough to grab extra juice or milk bottles or fruit, even muffins, and stash them in your room for later snacking. The employees were all customer-focused and ready to answer questions. Parking is free, the wi-fi worked well enough, the beds were comfortable. I guess that's good enough when high-end or fancy is not a requirement.

Free parking and suites appeared newly remodeled. If you are booking the one bedroom queen with…read moresleeper sofa; be advised the sleeper sofa is not comfortable. It is essentially a couch that flips open to a fake leather platform. That's it. No foam or pillow top for cushion or support. I was disappointed as the room photos did not match what we got which left us without the sleeping capacity advertised. The kitchen was updated with all appliances needed to prepare meals and the bathroom was a good size.

Every employee was absolutely wonderful. Any problem we had which rarely happened, or when we had…read moreto keep extending our stay they were very gracious and helpful.

I checked in for an appt @ the university hospital and my stay was not good. In the door someone…read morecommented on my dress. I was wearing sweat shorts and a t-shirt for my long day driving. I guess I looked "homeless". The 1st room the TV didn't work. The next room the curtain chain broke with one pull (I'm 62yrs old 114lbs stage 4 cancer patient) I can't tug hard. I ask them several times to fix it and no one came. I could not sit in a dark room for 2 days so I had to climb up on a rolling chair and tie the thing up. No taking it down at night. I asked to change rooms again but they just said you're checking out tomorrow. 2 night stay no TV, no window curtain, no service, no good! Tried to up load pics- denied. Shocking!