Having just moved to Cary, I chose this hotel for a stay until my apartment was made ready…read more Ian, Asst. Mgr. and Brandon, Gen. Mgr. made sure I had a memorable stay. In fact my 6th floor suite was so lovely, no expense spared to make it a classy experience. For that reason, I extended my stay. I could not even believe the price at that time, of $120 per night as a Hyatt Club member after my 800 mile trip here, I stayed at no hotel to compete with the elegance, experience, and price of this Hyatt Place. Plenty of parking, artfully curated decor with exceptionally welcoming and distinctly different private areas to congregate with friends or fellow guests, you won't find a better experience. Compliments on the exceptional and varied daily breakfasts fresh from the kitchen. There was an impressive variation of quality foods representing local breakfast cuisine. Sometimes the self serve location of the dishes offered was too small to handle the large crowd, depending on the time you arrived, but the kitchen kept the food coming quickly providing fresh batches of everything to replace the quickly emptied large and tastefully arranged offerings. If you have never had a good Southern gravy and biscuit , let the Hyatt Place kitchen be your first! It won't disappoint. I've never seen such a varied range of freshly prepared breakfast at any hotel anywhere! Enjoy the welcoming staff and ambience of this Hyatt Place. I found it pleasantly memorable.

I stayed here during a visit for my family. It is located odf of the highway in a central location…read more It was an easy checkin with friendly staff. The room was quiet and comfortable. It seemed like digs in the hallways due to there being a dog contest in the area. I live dogs but there were many staying here on these days. I was only here for 2 days but the room never got cleaned. I asked the front desk why and they said that thevstaff was backed up but they would get to me before the end of the day. It did not happpen. . I got towels from the front desk to replenish. Overall, quiet stay but not a good room service experience.

Great location, spacious room, somewhat quiet, breakfast was standard Hampton Inn, nothing really…read moreto write home about,The staff is friendly and helpful.

Clean, Comfortable, and Surprisingly Stylish for a Hampton…read more Stayed at the Hampton Inn & Suites Raleigh Midtown for a quick business trip and was pleasantly surprised -- it's a step above your standard Hampton, with a few thoughtful touches that make it feel more boutique than budget. What I liked: Clean and modern rooms with plenty of space, comfy beds, and a nice walk-in shower. Everything felt fresh and well-maintained. Staff was friendly and helpful -- check-in was smooth, and the front desk was quick to offer food recommendations and help with a late checkout. Free breakfast had solid variety (waffles, eggs, yogurt, fruit, etc.), and the dining area was bright and well-stocked. Great location -- easy access to downtown, North Hills, and the Beltline without being stuck in traffic gridlock. Quiet at night, even with a full hotel. That's always a win. Why it's not 5 stars: The parking lot can feel tight, especially if you arrive late -- be ready to loop around a bit. The AC unit was a little loud, not unbearable, but noticeable if you're a light sleeper. Housekeeping was a bit slow to restock towels one day, but it was handled quickly once mentioned. Bottom line: This is a dependable, polished option if you're in Raleigh for work or a short visit. Clean, well-located, and run by a team that seems to care. It's not luxury, but it's doing everything it promises -- and doing it well.

Aside from a location within walking distance of things to see and do, the Casso has a European…read moreaura with personal touches that make leaving it to explore those sites a conscious decision process rather than a fait accompli. The rooms are nicely appointed, with no closets but with hangers on hooks near the door, comfortable beds, pillows, and chairs. As part of their sustainable approach, the Casso provides refillable metal water bottles in the rooms for a fee, but with a note pointing out the filtered water dispensers on each floor near the ice machines. The water dispensers have hot, cold, sparkling options. The pod coffee machines in the room have both coffee and tea. The wi-fi works well, and the tv has decent channels and app options. It's very quiet despite its location and even during downtown working hours you cannot hear the traffic. It's a boutique style hotel -- being part of the Autograph collection with all the corresponding amenities. The service from beginning to end was spectacular. It's definitely worth a try amongst the other options in the area and the service alone is worth it.

I loved The Casso, it was charming and spacious and located in a great neighborhood. You didn't…read moreeven have to leave. With a great restaurant and a bar in the lobby, it's a perfect staycation. The standard room was quaint and cozy and the bed was super plush. I'd stay again if ever back in Raleigh.

I came to the Raleigh area for a work meeting and decided to stay here as it was conveniently…read morelocated near my work. The lobby was bright and clean, with a helpful and friendly staff. My room was very nice, clean and had all the amenities I needed for a short stay. They offer a complementary breakfast, free parking, and onsite laundry, which are all bonuses. If you are coming to the Raleigh/Garner area, I'd recommend checking this hotel out.

When me and my family walked into this hotel, we went up to our hotel room and were greeted by an…read moreamazing room with comfortable beds! The bathroom door didn't lock, but everything was still great! Their breakfast had many high quality choices to choose from, and it was totally free! They had 10 toppings for the oatmeal!! Pool & gym are spotless, and Christine was very nice and extremely helpful !! In fact, when I brought up the fact that one of the pillows was too soft, she took care of the issue immediately!!! Would definitely recommend this to many people!!!

Had another great stay at this Hilton property. Again, this hotel earns high praise because of…read moretheir OUTSTANDING staff. From check-in to check-out, very body was attentive and readily offered help. They genuinely tried to make my stay special.

My flight was canceled so I called to see if they had a room available. They answered the phone…read morequickly and professionally. Asked about a shuttle and he told me where find the pick up area. The shuttle was there quickly and the driver was very friendly . Check in process was quick and easy. Great staff. Had dinner and drinks and the young man running the bar and waiting tables was great. Vey attentive and polite. My BBQ chicken pizza tasted great. My room was very nice and clean. The shuttle back was waiting ar the door and since i had an early flight that was nice. Same great driver and quick trip to airport.

New hotel. Everything clean and everything worked. Nice being new hotel. Area under intense…read moreconstruction. Probably going to be like that for awhile. Breakfast beyond minimalistic Buffalo wild wings good relaxing but crowded place

Can I leave zero on this place? We stayed here in Sept 2025. It was a nice hotel and a good value…read morefor the money. Upon trying to check in today, we were told that they are a franchise and do not cater to patrons who live within 60 miles. What? Yet, we made a reservation in the Hilton app with no mention of said policy. Also, the front desk attendant was incredibly rude while telling us this. Hilton should be ashamed of allowing properties, franchises or not, to operate under the Hilton name, without living up to the standards of Hilton name and all associated properties that we visit and love. If you live within 60 miles of this hotel, this isn't for you. Also, the Tru, BY HILTON, which is right next door, is far superior, and they will be happy to accommodate anyone from anywhere.

This is not a new hotel but I've been to newer ones that were not maintained as well as this one. I…read morelove walking in and the lobby is nice and fresh, and inviting. Such was the case here. It gives me hopes of a decent room and stay and this one didn't disappoint. That's all I hope for with a room: clean bed and bathroom with no bugs. They got it right. She placed me in a different room since mine wasn't ready and I'm glad I didn't have to wait. Located on the same strip with the shopping outlets and several restaurants and I found a Walmart very easily just a few minutes away. I'd definitely stay here again.

Room was clean, modern, spacious, and quiet. The only problem with the room were the electrical…read moreoutlets attached to the 2 bedside lamps. They were loose and presented an electrical hazard. (Room 301). Breakfast was a disappointment. No English muffins or bagles. Coffee was extremely weak. No cream for the coffee. Eggs and sausage were very salty.

This place was rated high and we were very disappointed. The handicapped room was dirty and the…read morebathroom had NO towel racks or hooks near shower. The bed was worn and metallic when pressure applied. The night manager was great and got a chair for the shower that had none. The day manager hid. The hotel said we didn't let them fix it. There was NONE around. The lobby and rooms has a very different appearance. The answer I got from La Quinta and Wyndham was laughable. The white bathmat had a black line from the dirt on the floor when picked up. Night manager Cassandra was great at night but the day staff horrible. Never again.

The staff is amazing , Shoutout to Mrs.Casandra who goes above and beyond for the customers.I seen…read moreher dedication to the Shaw students and also regular customers.I encountered her upgrading customer suits for inconvenience showing her great work ethic to not only meet customers need but super exceed their expectations.The staff the Hispanic crew is amazing aswell very kind and humble , always doing a Great job in providing service .