I have always loved Hilton brand hotels. This is my first stay at TRU. I only came to town for a…read morewedding so I really wasn't looking for a lot of amenities. And it's good that I didn't. It is just a room. No microwave just a bed and mini fridge. I probably would have given 5 stars BUT the walls/ceiling/floors are SUPER THIN. Whoever was over us walked/stomped well into the night. And as I said ITS JUST A ROOM. I don't how or why they were doing so much walking!!!!

I was in Garner for a class and stayed at the Tru by Hilton across the highway. It was my first…read moretime staying at a Tru. The hotel was new and very clean. Good location close to several restaurants. NC SHP made up the majority of the customers, so you know this place was safe and secure. The room was clean and comfortable. The breakfast provided several options of cereal, oatmeal, yogurt, hot items, and waffles. The staff was friendly and helpful. Good first-time experience.

Stayed overnight while in town. A fair enough place to stay. Checking in was easy, the same…read morechecking out. Friendly and professional front desk staff. A double queen bed room, the beds were comfortable enough. However, our second floor room smelled musky when we walked in, an obvious mildew humidity issue. Paint peeling on the window seal also showed a lack of maintenance, as well as cleaning. Wanted to use the pool but missed the closing time by five minutes. The pool closed at 8pm in the summer time? Found that both odd and disappointing. 3 Stars served its purpose for our overnight, but nothing special. Most likely would not stay again. 001104

Never made it to hotel. Booked through booking.com (true hassle). I tried to cancel, booking…read morewouldn't let me. Mr Thompson the manager of the hotel stepped up and helped me out A LOT!! He fixed my problem and his front desk girls were very nice and helpful throughout the process!!

Nice and clean hotel! Great location! You literally have everything at your finger tips - food,…read moreentertainment, grocery store, etc. Check out is at noon which means you can sleep in a tad! Breakfast is good & is included with your stay! I would definitely stay here again!

We stayed at this location over the Thanksgiving holiday and it was surprisingly busy. Check in was…read moreswift and navigation of the hotel was east. The rooms were clean and had everything we needed. The location of the hotel is perfect for traveling around Raleigh. For needed items the hotel has most of your needed amenities. The only thing they didn't have was bottled water but we were able to fill our canteens in the lobby. There is a Harris Teeter close by for your grocery needs. Thr morning breakfast has all that you need and stays stocked and the staff ensures the area is clean. The ONLY issue we had was a foul odor in our bathroom that they were unable to mediate which I'm sure was a sewer pipe issue but we were able to live with it using air freshener and keeping the bathroom door closed. For a tip: our kids LOVE swimming but this hotel has a seasonal pool so if you are coming during the winter months there is no pool access. Overall this place was very good. We would return. The photos attached to the profile are representative of this location.

The rooms are exactly what you want. Nice beds. Queens are firm. Kings are softer. AC is powerful…read more Shower is great with excellent water pressure and hot water almost immediately. They are located close enough to downtown but not so close that you'd feel worried. IMHO the best part of this hotel is the customer service. Mister David is exceptional at what he does. Miss Tangale is so sweet and engaging. Every person I've met here has been pleasant and helpful. It's a wonderful place with a pool and a gym and free breakfast. You can even take it to your room. 10/10 would recommend.

This hotel is mediocre. Dirty, bugs, horrible beds. The breakfast is atrocious! We'd recommend…read morestaying anywhere else.

Stayed for 5 days and 4 nights. LOVED every minute of it…read more Was in town for a wedding, and all my family and friends were full for guests. When I found out this is where the rehearsal dinner was, I booked. Rooms are spacious and nicely decorated. B&B care takers are gracious. There is a small kitchen open to use if you want to make your own meals. Coffee, tea, soda, and water available at all hours. Breakfast is served when you want...at least when you are the only guest. Morning Glory Inn is your chance to stay in a grand old house in the heart of North Carolina. I will book here in the future when I visit friends and family.

We had a lovely time at this quaint B&B near downtown Clayton. Betsy and Michael were great hosts…read more Our room was oversized and very comfortable. Don't get me started on the breakfast. A feast for the eyes and pallet!

Usually when I come to Cary for work, I usually stay elsewhere. This is the first time I'm booked…read morehere. I was checked in by Sherry and she was so sweet. She told me my room had no view and offered to find me one with a view.And I eventually got a different room. I enjoyed the view and the cleanliness of the room. My room had a full sized refrigerator, a dish washer and a kitchenette with a microwave and a glass stove. It also had a little sofa, a writing desk, a tv, a king bed and a shower stall with a toilet in the bathroom. There is a wardrobe and a luggage holder. The lady cleaning my room also did a great job. Francine did a wonderful job cleaning my room. I appreciate all the eork they do. The breakfast area is standard to homewood suites. Has a variety of food- cereal station, fruits on some days that's already washed and cut. And sausages, hash browns, potatoes and bacon on different days. There is always hot coffee, regular and decaf, as well as tea, orange juce, apple juice and water available. Also, the condition of the rooms are better than some of the other hotels in the same area Overall, a wonderful stay. I will be back.

I have to be in the RTP area for work the next few months. I've bounced from hotel to hotel, trying…read moreto find a place that is welcoming, updated and clean. This is it!! Lots of local hotels seem to be under construction, so it's been a struggle. I needed a place with an in-room kitchenette that allows dogs. What I found is my home away from home. Victoria, Amy and TJ have been exactly what you hope to find to make it feel more like home. They go above and beyond to make sure you are satisfied with your stay.

The hotel staff was extremely professional and the hotel room was clean and fully operational. The…read morespecific problem was the room rate quoted at the time of reservation vs. the room rate posted on the door of the suite itself. When discussion was initiated pursuant to this discrepancy in room rate, the front desk concierge (Jay) was defensive, arrogant, evasive and unresponsive to addressing this issue with specificity as it pertained to a resolution of conflict. The answer provided was simply this is a 'mistake' and the ensuing implication was nothing would be done in my favor ...... period.

Pros Rooms are clean…read moreBeds are comfortable Location was perfect for our destination Cons Unlike most hotels they have a HARD no early check in - regardless of room availability We had a group meet for lunch at the hotel, but needed drinks. The machine did not take cards (who carries cash these days). Went to the front desk to ask for change. Told that they don't do that.... ???? My face must have shown my shock. The owner of the Garner, NC location stated that since he was there he would do it.... There were 7 of us for lunch - he gave me only 5 one dollar bills. I guess we didn't all need a drink after being out in 90 degree heat for hours at graduation. Continental breakfast, hope you don't want bread. The English muffins and bread were hard as a rock. The last morning there the one and only waffle maker was broken. There was construction EVERYWHERE, including directly in front of the hotel. There was no outside benches or anywhere to sit if you wanted fresh air, unless you wanted to sit by the pool. We didn't expect a 5 star hotel, but it wouldn't take much to make it a much better experience.

The Manager TK Franklin was so helpful and accommodating to us. Due to the technical shutdown the…read moreairlines had .Also weather was awful flying out of DTW.All flights were canceled or delayed. We called and spoke with TK Franklin who's first response was "Are you Ok??" I was so shocked and instantly impressed.This is the type of customer service you need.Tk Franklin was concerned about us first and foremost. We explained our dilemma and he canceled our reservation for us without any penalty. And refunded us .We were so grateful to feel like someone cared.When we do fly into Raleigh-Cary NC we will definitely be staying at this The Doubletree. This manager needs to be recognized and promoted.We need more managers that care ..Thank you again TK Franklin....Bless you.

The room (514) was nice, comfortable, clean and quiet. The indoor pool was nice. Being a Diamond…read moremember, I got both the 1000 points and the food & beverage credit. However, pay attention to your bill on checkout. The system did not automatically apply the credit and I had to have them correct it on checkout. The lady at the desk was super apologetic and did not understand why the system did apply it automatically. She quickly applied it and all was good. The breakfast at the Park Bar & Grill on site here was ok. Even though they have it buffet style, you can ask them to make you eggs or omelettes your way, so be advised, you don't have to eat the powered eggs they have on the buffet, you can get fresh eggs! The location in Cary was perfect for me. It was close to the city close to my work location in Cary, and was right next to a shopping center with everything you might need. I would definitely stay here again!

We chose this hotel as our wedding venue, and overall, we were very pleased with the experience…read more The service truly stood out--every staff member was attentive, professional, and went above and beyond to take care of us. On the wedding day, they even steamed my dress as a surprise, which I really appreciated. Our wedding coordinator was organized and incredibly helpful in managing the timeline, making sure everything ran smoothly and on schedule. One thing to note is that the venue is fairly strict about outside vendors not on their preferred list. Thankfully, our photographer already had liability insurance, but there were a few extra personal touches we had to forgo due to these guidelines. The complimentary suite included in our package was a highlight--spacious, beautifully designed, and perfect for getting ready with friends and family. The bed was very comfortable, though the multi-head shower took some getting used to. We also appreciated the thoughtful touches: handwritten notes, complimentary champagne and chocolates at check-in, and another bottle of champagne along with a small piece from the Michael Aram Anemone collection on our wedding night--such a special gesture. Food for both the cocktail hour and reception met our expectations, and many of our guests had great things to say about the quality and hospitality. Our signature cocktails--the Old Fashioned and espresso martini--were solid and well-made. Overall, they truly took great care of us and helped make our wedding day feel special.

The Umstead Bar & Lounge is such a beautiful spot. It has a classy, elevated atmosphere, and the…read moreservice is always great. The food and drinks are top tier. It's the perfect place to unwind, relax, and enjoy the evening.