I see there was a bad review. I have seen Jen do great work and fix many others mistakes. It's a…read moresad fact that not everyone can be made happy. It's also a shame that that person was so glib in her bad review. Jen has many very happy customers who have only great things to say about her. Unfortunately, only this bad review is on there. Jen guarantees her work and I've seen her work for hours with some difficult people getting things exactly right. Don't let a loud dissatisfied customer sway you. Jennifer is great. You won't be disappointed.

This is a top notch salon. My wife and kids visit here frequently. They offer a wide variety of…read moreservices such as hair cut for me, perm for my wife, hair cuts for kids and laser removal for my wife. My wife is especially pleased with her foils. The place is always clean and staff is very professional. A must visit for any hair and body needs.

I absolutely love Hair & Now. Lori & Amber are my go-to stylists for any and all of my hair needs!…read moreThey have fair and super reasonable pricing, a positive atmosphere, and there is a reason they have so many long time regular clients. Excellent haircuts, great color and lightening sessions. It's clear they have a lot of experience and knowledge and continue to stay on top of all the latest trends. If you're looking for a new salon you can trust, I'd definitely reach out to Hair & Now and request an appointment with Amber or Lori!

Do NOT make an appointment with Terri. At first, she made…read moremy hair completely yellow! So I went back to get it fixed, and it it now grey!!! I have to make a THIRD appointment with a place in Albany, to fix what Terri obviously could not do... which was to simply lighten up my roots. I have not been able to post anything since I've gotten my hair "fixed". I've been riddled with insecurities, not even wanting to leave the house in fear that I would see someone I know. This is the worst experience I've ever had.

Amber has been my stylist since her time at Ulta Beauty, which is why I was deeply disappointed by…read morehow abruptly our professional relationship recently ended at Kent's Studio Salon. For years, I consistently communicated that I preferred cooler ash tones and did not want brassy, yellow, orange, or overly processed blonde results. Despite repeatedly expressing these concerns, warmth and over-lightening continued to be an issue, yet I remained loyal, supportive, appreciative of only the positive in her work. I always tipped generously, reached out to her during all her boys births, holidays, and recently gave her a little hair product gift. Most recently, after discussing the look I wanted for an upcoming appointment, Amber explained that achieving the color I wanted would require multiple sessions and more appointment time due to previous color in my hair -- which I completely understood and agreed to. I even explained that whatever could not be completed during the 2 hour scheduled appointment could simply be done over future appointments. Instead of working through the situation professionally, my appointment was cancelled abruptly by her, and I was ultimately told there was "miscommunication," that I would "always have different expectations," and that she was no longer comfortable taking me as a client. This bipolar change from her really took me by surprise. For the miscommunication was always hers followed by excuses. I was always upfront and clear on what I wanted done. Yet, she always ignored it or maybe lacked the patience to actually care? What hurt most was not being told the process would take time. It was feeling that my concerns over the years were never truly being heard, followed by the abrupt ending of a nearly 10-year client relationship rather than an honest conversation and willingness to work through a very solvable situation together. Her interpersonal skills are obviously gone. I believe long-term clients deserve professionalism, communication, and mutual respect, especially when they have remained loyal, understanding, and supportive for many years. I do not recommend this stylist, Amber, due to her lack of truly listening, damaging my hair throughout the many years, making excuses for the damage she did to my hair throughout the years, but most importantly her lack of class and utter rudeness, which has been very obvious in her cold dismissive demeanor and how she presents herself. I've observed the other wonderful hairdressers at Kent's Studio, and in all honesty, Amber is not a good fit for this hair studio, due to her overall demeanor and appearance which I overlooked those "red flags", throughout the years. I guess I'm one of those people, that try to give people the benefit of the doubt, and see the positive in them, until they prove me wrong.

Kent was extremely professional and nice to boot! I'm a senior and we discussed my options of the…read moreperfect cut....He delivered first time there, and I'm definitely going back.....Highly recommend!

Andrea gave us a great express facial. I won a gift certificate off the radio and decided to…read moresplurge on two facials. Andrea was very responsive and gave a great facial, explaining what was happening the whole time. Affordable and a great pick me up.

Located: 19 Glenridge Rd, Glenville "a petite spa" - definition: we really are not a spa - we just…read morecharge like one. It was my 41st birthday and I thought I would really treat myself - in place of my annual Walmart pedicure and haircut ($50). I thought I would splurge and try to go someplace a bit more "pampering". I am always last minute - so I do realize that this entire situation was no one's fault but my own and I probably should have taken more than a few days to schedule these appointments. Sadly - Schenectady does not have anything remotely on the same scale as Kimberly's - in fact you are lucky to find a place to get more than one service in one day around here. You want a haircut, and a pedicure??? I can give you the haircut Thursday and the pedicure next Tuesday - also a Massage? Well our therapist is booked a month out... Are you kidding me?? I was thrilled when the woman at Sherri Paull said they could do a haircut and a pedicure in the same appointment! I was trying not to be rude but I had noticed that on their website it stated that they had both junior and master stylists. I asked her to please not schedule me with a junior stylist as I have a LOT of really thick hair and since I only get it cut once a year I do not trust to the job to anyone with limited experience. She quickly replied we do not have any junior stylists (as if I had no clue what I was saying). When I arrived they were not very busy, there was a few older ladies in there getting their hair done by stylists my age (or older) and then me. I only had a short wait and then a young woman came out and asked me to follow her back. I was a bit confused as she lead me to a small closet sized room and pointed to a black roll around office chair for me to sit in. I was momentarily shocked - I said "so, I guess you guys don't do many pedicures?" Even more shocking was the reply of "oh we do quite a few.." SERIOUSLY? There was a portable foot bath for me to soak my feet in. SO now I am cramped in this tiny ass room with my arm resting on some equipment cart because there is not enough room for my shoulders while my feet are in a damn bubbling bucket!!! This was so far from comfortable that it was laughable to think what they were charging me - when I could be at Walmart sitting in a $3000 massage chair with my feet in a pool of hot swirling jets. I don't think my feet soaked for more than a minute when she came back to start my pedicure. It was a joke - they hadn't even soaked long enough and here she is trying to pumice off the rough skin! Pretty much I had my feet washed - briefly rubbed - pumice-ed - toe nails cut - and painted (no base coat, no top coat). This was their "spa pedicure" - for $40! The reality of the situation really came when I realized that the young girl who just did a shit job on the pedicure was about to cut my hair!!! I had the remainder of a perm that still looked really good on my ends - and I wanted to try and preserve it throughout the summer for my own convenience since I mostly have my hair up in the hot weather. I was VERY specific with this request and voiced it MULTIPLE times. Please just trim the split ends - do not do anything else. Well - when you have limited experience and only been cutting hair for a couple of years - you don't have to honor the clients request, you just do what you learned in school!! Apparently when I specifically say I want to preserve the curl on the ends - to HER it means I would like you to straighten out all my hair so that I cannot tell that you just cut all the goddamn curl off the top of my head. This stupid idiot robotic-ally layered my hair - in the process, cutting off every little bit of curl that was left on the top of my head. As if I could not see the giant pile of my own hair accumulating under the fucking chair!!! Is it really any question why this girl only works PART-TIME?? So involved in conversation with the other stylists that she was unable or unwilling to focus on what she was doing! You are kidding yourself if you think going here is any kind of professional or "pampering" experience. I would have saved $50 just doing my usual trim and pedi at Walmart and I would have gotten much better service. Instead I paid $100 for a pathetic pedicure and a haircut that I cannot recover from - a month later and my hair still looks like total shit - straight on the top and still curly on the bottom - and now I have to wait for it to grow out before I can get another perm. If you want to advertise your salon as a SPA - it cannot still be a SALON!! You sure as hell cannot charge as if you are providing spa quality service when you do not even have appropriate space or equipment, proper provisions or an experienced staff to provide spa services!! It is a ripoff and false advertising - if you wonder why people do not return, don't - ask yourself - would I pay for this??

Great men's cut for 22 bucks. Can't beat it in Nisky. My former Barber was at 40 plus tip.read more

Long time customer -- we got cuts here the first day Mario's opened -- but we are emphatically…read morenever going back again. I took the kids back for a couple of post-peak-pandemic haircuts, after a long enforced absence, and on the two occasions, only one of three hair cutters was masked, and that one had it below his nose. One of the cutters can't stop making political remarks, which is the last thing I want to be subjected to while getting a cut. And the quality of the cuts is way down since Mario himself was in the first chair. I had one kid who asked for something stylish for the grades he was in, and the hair cutter had no idea what to give him. He proceeeded to give him a "standard" hair cut. The other kid came off the chair with a small bald patch on one side of the back of his head and what looked like a side rat tail on the other. There's been 100% turnover in cutters; we wish Mario, Luis, Geno, and Michelle were back. Mario was a great guy, I wish him well in retirement, but the quality control is non-existent here.

If you're in the market for waxing services, come here to see Arianna! She is super friendly,…read morealways accommodating, and genuinely loves what she does. The room is organized and clean, and I always feel comfortable as well as excited to go treat myself to a wax with her! She does a great job.

poor service, nail tech was slow , didn't know how to do what I was asking for . and filled my…read morenails with the wrong product my nails looked dirty they wouldn't fix them and still charge me full amount even after they made the mistake was told it would be charged as a new service and they wouldn't fix them, that they would have to call the owner for permission ?!? I never went back . Younger nail techs no one with age or experience