I went there in 2016 to have teeth extracted and dentures. I was extremely happy with the service…read moreas well as the dentures. in the 8 years I wore them, they never broke, I dropped them countless times. Fast forward to 12/31/24 when I walked out with new dentures. in March I dropped the bottom denture, breaking it. They made me a new dentures from and did not charge me. Now on 10/13, I was eating a piece of roast beef and the replacement denture broke in the same exact location as the first one. I went back, they repaired my denture charging me $149.00 to glue it back together. I tried expressing my frustration with the dentist, he was simply getting to frustrated with me, so I walked out. My concern is the 2 bottom dentures breaking for different reasons but in the same exact spot. The dentist tells me they will probably break again and all he could offer me was a hard reline and that may not work. so I bargained in good faith with Aspen, paying over $3000.00 for new dentures and the bottome one is going to keep breaking. What is wrong with this picture? I will never go back there again. Now I have to go to a different dental office to have a new bottom denture made. The dentist in this office is very unprofessional.

this place is absolutely horrendous. the office lady at the location is cold and not helpful. the…read moreoffice staff and the call center gives conflicting instructions and just blame each other. they do not know what they are doing and cannot keep track of appointments, leaving the patients to waste their time and to suffer through pain for weeks. after reading through other reviews here and on Google it appears that it was a good thing that they erroneously canceled my appointment because it seems like they are legally or possibly illegally extorting people for their money with unnecessary treatments and what sounds like fake charges on top of that. I would go to literally any other dentist besides Aspen dental. you might think they will get you in quicker or be more convenient but read these reviews, you'll wind up getting pushed out for weeks due to errors, there are reports that they force people to have other treatments before they will agree to do what the person came there for, even if they are in extreme pain, and the staff does not care in the least. don't believe anything they say. I hope some of these patients that have left reviews sue this place and I hope they get rid of the cold unhelpful lady that works the counter. I hope the whole place goes under so they can't torment and extort any more people

Doctor Mandava always gives me, as a patient, her close attention. She communicates issues with my…read moredental care clearly and concisely. She, and her staff, are always kind and professional. She makes her self available to patients when there is a dental emergency and it's always good to know that if you have aproblem when the office is closed, you will be able to rech her and get help. Doctor Mandava has never kept me waiting and gives her undivied attention when you are in her care. All of my experiences, over the last four years, have been very positive.

From the owner: General dentistryread more

Here's a lesson for you..."if something, anything irritates you, instead of feeling disappointed,…read moreaddress it, if you can't in person, put in writing." So, I did! (See previous review) And guess what happened? The Valley Family team called me regularly with available cancelations until a date and time finally opened up that fit my schedule perfectly. I just had my first appointment and let me tell you--I walked out smiling, and not just because they cleaned my teeth. I found my dental family. The vibe was relaxed, the office staff and dental techs were friendly and professional, and the hygienist knew exactly what she was doing. But the real star of the show? Dr. Greg. This man walked into the room radiating comfort, confidence, and calm which immediately put me at ease. I was instantly sold. I am now officially a new client of Valley Family Dentistry. If you're reading this and thinking of giving them anything less than five stars, pause. Breathe. Give them a chance--they will get back to you. Patience is a virtue...apparently one I'm still learning. (: Lesson for me, slow down, rural living ain't like the suburbs, that might just be a good thing.

Let me start by saying that I have never left a review for any business before. This practice does…read morenot participate with ANY insurance. I went yesterday and mentioned that idk if I can continue seeing him bc idk if I can afford it, which I was sad about bc I trusted Dr Liberatore. I also asked how much an X Ray would be since I will be paying out of pocket. After I politely made these comments/asked questions, the dental assistant immediately got rude. Then Dr Liberatore came in and was super aggressive and rude. I was beyond confused and hurt and I started to cry and asked why they were being so cruel and the Dr continued to berate me while I was crying and looking for my keys. I asked him to please stop and that I was just looking for my keys and leaving. I never once got rude and I just left and cried in my car. I have never been treated so horribly by a provider in my life. Don't waste your time/money coming here when you can get better, more affordable care elsewhere. Their behavior was both atrocious and appalling and they should feel ashamed for bullying me the way they did.

Do NOT recommend Was…read morea patient for over 15 years, never missed an appt. ever. I missed one due to being sick with pneumonia, was required to pay a missed appt. fee in order to reschedule. After 15 years, no warning, even after knowing the reason. Second, if you forget to confirm your appt. they will cancel it without letting you know. My daughter has shown up for two appointments only to be told they were canceled because she didn't confirm the already agreed upon appointment. Apparently, it's OK for them to break appointments as they please, but not OK for their customers. The double standard is astonishing. When they cancel without notice: no accountability. When you cancel unexpectedly due to illness: immediate penalty. This practice has become rigid, punitive, and completely lacking in basic customer care or common sense. We will be finding a new dentist, and I would encourage anyone considering this office to be aware of their policies and how they are enforced -- and continue looking. There are plenty of good dentists.

Gloversville Family Dentistry took insurance payments, cash payments and had me take out a loan to…read morepay them more money for a bridge. They reasoned having to do root canals and gave me a temporary plastic bridge. When I tried to get my permanent bridge the "office manager" informed me they charged off my account that I was paying on regularly. They never provided my permanent bridge. Instead they refunded a small portion of all the money they were paid and reversed the claims paid by my dental insurance. They're affiliated with another Dentistry in Saratoga and didn't honor their treatment plan and treated me like a diseased animal without any consideration for my dignity nor well being. I would never recommend them to anyone.

Very inefficient, Dr Goaimo treated my crown which came off after 30 years from another dentist…read more After 3-4 visits, the temporary ones keep on falling out. After 4th attempt, he gave me a dental glue to do it myself

From the owner: Welcome to the practice of Dr. Vincent J. Giaimo, your friendly dentist in Amsterdam, New York. We…read morestrive to provide high-quality, comprehensive dental care to patients of all ages, and we work hard to break down anxiety barriers so that your visit with us is comfortable. Our team features the latest dental techniques and technologies to ensure that your treatment is precise. Dr. Vincent J. Giaimo is pleased to provide personalized dentistry in Amsterdam, New York, and we also welcome our friends from the nearby areas, including Schenectady, Saratoga, and Malta, New York. Please call us today to schedule your appointment with our experienced dentist.

We have dealt with this dental facility before. The only reason we deal with them is due to the…read morefact that my daughter has Medicaid and they are the only place that excepts her insurance. My daughter is on the Spectrum and the first time we went there she had several issues after her surgery in which she had 3 extractions done. I made several phone calls to them advocating on her behalf. One of the secretaries whom answers the phone can be very rude. Also, their manager whom I spoke with one day was so rude to me that she hung up on me as I was advocating for her. Not very professional!! Now... she needs to have another extraction done in which the tooth is infected. They scheduled her for a consult 6/13. I asked if they could get her in any sooner. They said that I could call to see if there were any cancellations so, I called every day until we finally got one for May 22. We made the trip down that day. They scheduled her extraction for May 29th, this coming Thurs, but over the weekend my daughter had an allergic reaction to something where her eyes started to swell and she became agitated by itching everywhere. We were visiting Urgent Care Medical Arts in Wilton on Sunday, then on Monday to Saratoga Hospital. With the help of Benadryl and Prednisone the swelling went down but itching has continued. I thought that the right thing to do would be to call today and let them know. So I did but to my dismay she (the rude girl), put me on hold and she told me they could only do it FOR THIS TIME ONLY. (I felt like they didn't believe me). Now we have to wait until June 30th, in which her tooth has been bothering her with pain...which Amsterdam is well aware of. Then I said..."Can I call to see if there are any Cancellations before that date? She told me, "No because they'd have to switch appointments back and forth and they couldn't do it. **Just saying...That's a long time for someone to have to wait to get in with a painful tooth, especially, when she's tasting infection.**

Paid 3500 dollars for a mediocre quality set of dentures. Came back to get bottom dentures better…read morefitted but the technician failed again. These dentures are the worst of the 3 pair Ive had in my life. These dentures stained badly in 6 months. Don't waste your money, these people lack the skills.

Affordable dentistry, on site dental lab. Perth works with all insurance companies, financing…read moreavailable. complete dentistry for the whole family.