I've been going to this pharmacy since they opened years ago. The personal service they provide is…read moresecond to none. No one else is going to assist you like Olney Professional Pharmacy.

Flu season is back so of course I got sick. Finding a health center that doesn't charge an obscene…read moreamount of money to be seen is always a struggle. It was the closest, same-day appointment center I found on Yelp. They take several types of insurance, including mine which only charged a $1copay. They even have their own app where you fill out your symptoms and payment information right there. I didn't give 5 star because of the their poor communication with the doctor. I had to revisit the doctor office back and forth many times to "fix" the prescription amount.... Overall they were very helpful and kind people. They also offered me better alternatives that's wallet friendly.

The women who works the beauty area is extremely rude. She is a middle aged women who typically…read morewears black clothes...she's been there for years. Today 1/23/2026 while walking out the front door I heard her using an extremely rude tone belittling a little old woman who was asking for help getting merchandise from one of the sliding locked doors. I've interacted with her myself on a number of occasions and she's always very snarky.

I just spent an hour creating a photo xmas card on their equipment, because the directions were…read moreclear as mud. I was told (thru the machine and via the surly clerk at checkout) that the cards would be ready in an hour. I was back in an hour and after looking in the messy boxes near the front, the Manager said, "oh, is it 5x7? We don't have that size photo paper". WHAT??? Maybe you should advise your valued customers that before they waste their time? No apologies, wouldn't even look at me. AVOID CVS! Terrible Service. P.S. just got a call from that same manager who couldn't remember "which one I was", but said the reason they were out of that size paper was due to all the Christmas cards. Duh! That's what I was doing! Wasn't sure when the paper would be in stock, but probably next week. I assured him I would never go in a CVS again.

I hope management and all other levels above know how much the team members at this store care…read moreabout the guests and go above and beyond. Living in Montgomery County, I often deal with cold people. Right now we are experiencing some personal challenges. So I wanted to write and say that Paul and I were treated particularly well yesterday 4/7/26 by more than one team member at this store. Starting for me with the pharmacist who came from behind the pharmacy and assisted me in finding an over the counter product that has since helped me tremendously. She was so kind and willing to help without question. Then later after purchasing my items, I was standing waiting for my husband to finish with the groceries. Another team member from customer service saw me and asked if I needed anything. I told her I was waiting and she invited .me to sit and wait on one of the benches. Its nice to have such a kind store in our neighborhood

It's a crappy store and the employees aren't nice. My elderly mother has been going there for years…read moreand one day forgot her wallet. The store manager was mean and wouldn't let her run home to get her wallet. They also never have any product on the shelves. I would avoid it.

This WAS a great place to go to the last year. I never had an issue getting my medication 2 or 3…read moredays earlier when needed. Now this pharmacy will only let you pick up controlled substances ONE day before your refill date, which makes it really inconvenient and doesn't help negate running out of my meds. Especially during a shortage these past few months. So that being said I'll never come back here again.

This is the only pharmacy in the area worth using. It is all about service. The large chains (CVS,…read moreGrocery Stores, etc) have horrible service: long lines, not having in stock, waiting to get filled, having to spend time explaining my insurance every time, etc. Bel Pre Number 1 is the best. They proactively make sure my medicine is in stock for my refills. They call me when it is ready without me ever having to contact them. They take care of all my insurance without me having to tell them anything. My refills are painless each month as I all I do is show up, walk-in, and get my medicine. No lines, no hassles, always in stock and ready. Their prices are the same if not cheaper than anywhere else so I dont know why anyone would bother going to any other pharmacy.

The pharmacy staff are rude, unresponsive, and have no respect for people they should be arriving…read moreto serve. Will never go there again.

My wife and I feel so fortunate to have such knowledgeable and caring staff at the Olney Safeway…read morepharmacy. Most of our contact has been with Suzanne and Christina. Suzanne the pharmacist always takes time to make sure we understand the medications and immunizations she provides. Christina the pharmacy tech goes the extra mile to make sure we get what we need. We feel that they're committed to serving the needs of the community and we appreciate that attitude.

Boooo! Never started a review that way before. I have been getting my prescriptions from this…read morelocation for about 20 years. Service was never great but I experienced an all time low the other day. I was using a self checkout machine and it jammed while processing a coupon. The help light flashed. An associate did respond fairly quickly, however, I lost count at 3 of how many times he shook his head uttered an exasperated sigh and generally made me feel as if was imposing on him. When I reported this to a manager later he said ok and moved on with his day. If it wasn't for the fact that the pharmacy employees are generally friendly and helpful ( my issue was at the front of the store) I would take my business elsewhere. I guess this is what you get when 2 or 3 corporations corner the market

Not a CVS I'd go out of my way to go to but was nearby and stopped in to grab a few items. Nobody…read moregreeted me but I was able to use the self check-out and be on my way! The parking lot over here is very busy so be careful.

I was in this store today in the 8o click am hour…read more I can't stand passive aggressive racist and age biased people. Let me tell yall wth happened today. But... Before I do, I want to ask the CVS Supervisor to come back. Stop leaving just anybody in the store. You run a good store and keep it clean and friendly. You treat everybody with respect and love so why would you do this to us today? Huh?! Lol. Please take me for coffee to explain. Lol. Today was a horrible experience. It was only 3 or 4 no more than 5 of us in the store. Keep in mind, I like to be aware of my surroundings and how people are being treated. Everybody in that store was over 65 except me. I ran in looking for a sewing kit to fix my coat and I couldn't find so I asked for help. Asking for help should be acceptable right? If it annoys you, customer service isn't for YOU. Anyway, I went to the front because the pharmacy was closed and I asked for help. I asked for help and the lady ignored me. She didnt even look up. An elderly young man came up and she pointed her finger to the self check out. That young man was African american. Then 2 more elderly people can up and she pointed to self checkout and basically sent the other African American couple to self check out. Rolled her lil nasty eyes and everything. While she was rudely handling the customers I was still waiting. She finally rang the bell for someone to help me and the other girl got mad. She was either mad she had to help, was mad she couldn't personal shop or read ingredients, or she was mad she was rang to the front. Either 1 doesn't matter, presentation matters. Representation matters. Your attitudtriggers others others. Yall, the elderly white man though, he got to get checked out at the register. With help and a bag. When she took me to a random part in the store she said they don't have what I was looking for. I got other items I came for and tried to go the the register. She put the closed signs up and pointed to the self check out. When I started to self check out she was getting mad she had to help. Then wanted to argue with me. She said" you need to put your items to the left and I need to use cash for the self check out". I told her no and I tried to go to the register and she didnt want to help which is cool HOWEVER, If the self check out is broken don't blame me for the machines malfunctions. Do your job and leave me to your devices. Once I was done she came over 3 times to fix errors. I paid and once I grabbed all of the things I had,THEN, she wants to be helpful and say do you want a bag?. Ugh. Gurl BYE! I waited for help so you could feel free to mistreat the eldery. I was so upset. So, to my original thought process. To the CVS Supervisor. The black lady, the friendly, welcoming, cheerful, helpful, honest supervisor. We know you need a break, time off, a raise, a hug for all the hard work you do. However, ima cuss the next time I see you. After the hug but before I ask you how are you. You finna get this ear full. I wanna KAREN so bad. I wanna speak the the supervisor. I wanna file a formal complaint. Im writing a letter to the corporate office. And ima calling ICE. (Not whats in the ice machine the other ice) I feel like I got the Karen part right but it's my first time. Lol. I havent practiced Karening before. Lol. I respect my elders and everyone around me. I'd be damn if I allowed such travesty to take place on these young folk and DO nothing. What could be different is respecting the current staff, hiring respectable staff and doing a solid background check. We don't need this stress and we want the same energy we always get from cvs staff. Happy, hopeful and helpful.

Normally I've had decent experience with the pharmacy...until today. Long story short...I had my…read morephone ready to be scanned (like the automated voice tells you to do when you pull up.) "Are you here to pick up?" "Yes," I said. "Date of Birth?" "Are you going to scan my pick up code?" "Date of Birth?" ***I provide my date of birth*** "Robert?" "No," I said. "I thought you said 57." It dawned on me later that she meant the year birth...but I said, "No, I've only given you my birth date." Thinking she was asking about an order number, I don't know but clearly a miscommunication. Then silence. I was ignore for about 3 minutes until the pharmacist came over and opened the glass window; I said, as I held up my phone," I thought this was supposed to make things easier. "Yeah," said the pharmacist. "Inside the store but not so much the drive through" as she scanned my bar code halfway through the sentence. Then nothing. She went back to filling prescriptions. I wait another few minutes and the pharmmacist goes and grabs my scrip and hands in to someone else. She takes her time getting to the window, tells me how much, takes my card, and gives me my scrip. No words were spoken by the tech other than the price. I say "Thank You," she says nothing.

This staff is very helpful all the time. I have a lot of…read moregeneric changes and the store seems to be able to get things done. They also hold your medication if you need to put together some with delays for up to two weeks. Helpful. They get a great score from me.

Best pharmacy and staff in the area. They may get busy sometimes but that's a result of being a…read morelittle short on staff and all the vaccinations they are doing. Stop with the CVS' that don't care about your well-being and use this pharmacy. I drive 20 minutes just to see them.

I had a great shopping experience because of Scott, Janet and Jamile it was before 7 AM on the…read morelevel of customer service I experienced because of these three people they must've had some really good coffee, hot soft them Safeway. You have access on the floor in the early morning hours thank you again

The pharmacists are very professional and caring. I needed some additional information on a…read morevaccine. They made sure to find that information and follow up with me the next day.