Ashley was fantastic to work with when renting to my daughter in law and grandson. She was very…read moreresponsive to all requests. She advocated for us do the landscaping rather than hiring it out for $600 a month, which was a big help. I could reach out to her almost anytime. The responses were quick and very friendly Highly recommend Windermere Property Management

From the owner: We are in the business of protecting and enhancing your investment. Using a wealth of experience,…read morewe employ a professional approach with a high emphasis on communication and quick response time.

This company is one of dishonesty and lies. I am Marine Corps Veteran and purple heart recipient. I…read morebelieve in trust and full transparency. I do not tolerate or accept dishonorable intentions, which is what this company conducted at the very get go. How it started: We reached out regarding a listing. Once we walked it (it was dirty, not clean even though PNW said a professional cleaner went in there, they hadn't). We decided to move forward and submit an application. After completion of the application, it wasn't until my fiance and I had paid the application fees, was that PNW and "the owner" required a lesser term agreement instead of the 12 month min that was in the listing. They did this, because they wanted charge us (or whoever rented the place) at a higher rate because they couldn't get what they wanted. We had to fight and claw with PNW to give us as long of a term as we got and the only reason they accepted was because of the legal parameters of posting a fraudulent ad and because we would be just having our newborn 1 month prior to term agreement ending. We have now finished the lease and moved out. PNW for some reason can't provide response to my questions regarding who there legal representation are along with how much of my deposit I will be getting back. We left the home in better shape than we received it. The belief is that there trying to steal has much of our money as possible. Again, trying to get my lawyer and there lawyer tagged up, but for some reason they don't want to provide who represents them. They seem to be very shady and dishonest. If you do business with this company, be extremely cautious. UPDATE as of 3:52PM 9/15/25 This company decided to take the time to reply to this comment with the same excuses they have provided me. Along with that, they took the time to reply to this comment instead of email me back. We have requested multiple times now (PNW already submitted there reimbursement report to there finance team) for the breakdown/finalized report of why we will get back what we will be getting when it comes to the deposit. For some reason, they have time to reply to reviews left for them, but can't bother to provide me there findings report. This is another example of them acting shady. Also, they stated they offered us 8 months. There listing was listed at 12 months. Again, it wasn't until AFTER we submitted applications that they decided to say they required a shorter lease. This is shady fraudulent business practice folks need to be made aware of.

You can tell Melanie has done this for a long time she has been in the building side of the…read morebusiness, the marketing,and selling. Anytime I've called her for questions or advice she's always called me right back. I've dealt with agents in the past that haven't called back for days and have lost several chances to purchase properties because of the lack of follow through. Thank you Melanie .

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I rented a home with this company from 2018 to April 2021....the property manager that is the…read moreemployee has some issues... I was confused about something and said it seemed counter productive, and because of that simple observation and stating it to her over a text; she decided to kick me out the following month. She gave me 2 months and refused to speak to me about anything at all. I had a housing voucher that I lost because of this situation. I had to give it up because no one would help me... not even the case manager at HASCO... It was so weird something was not right. I don't know what she said to potential landlords as I applied for several places in my budget, however I could not find a place to move...(I have average credit, no evictions, or damage to units in the past).... leaving me and my 2 autistic children 1 being non verbal with no choice but to move back in with my mom, and THANK GOD for her. I would have been homeless. I have not shared this until now due to being completely traumatized, and harassed by people I can only assume are her flying monkeys for a period of over an year after moving...This is a true story. This is my experience and if you are not already renting from them....Don't. You're welcome in advance. This very same woman is now practicing Reiki and going on acting as if she cares about other human beings not directly related to her... that's NOT been my experience...

One of the best rental management companies around. They are helpful, kind and have an amazing…read moreresponse time to any issues we may have had. Maranda is amazing!! She has worked with my family to make sure we have a safe and comfortable place to call home. Absolutely wonderful company with genuinely great people.

Our experience here solidified my belief that real estate agents are no longer needed and we won't…read moreuse another one in the future. We paid the same fees as we would have with Redfin, but received an experience that was far worse. Our realtor listed our old home and purchased a new home with us. About midway through the process, I started referring to her as the "designated fee collector" in the transactions. To begin, she had no idea what the market was doing in our area. She told us to list the home for $20,000 below what our identical neighbors house had just sold for two weeks prior. We listed it for the amount we thought it could sell for and received a full price offer. She promised that a professional photographer would take pictures for the listing. When she posted it, it had cell phone pictures she had taken on a walkthrough with my wife before the house was cleaned or staged. I am not sure sure how many online buyers looked at those first photos but I was sure that was why it took longer to sell. When we complained, she hired a photographer to retake them, but our experience looking for a new home was the damage was done to the market in the first few days of the listing as people quickly de-selected the house from their search feeds. When we did receive an offer, it was one bumble after another. The agent clearly had zero negotiation training and after we made a counter offer, she sent us back an agreement saying they had accepted. When I looked at the agreement, they rejected our counter offer completely. Once we made it through the process, the deal fell apart a few weeks later because the purchaser had a lien from the federal government. I then found out that our agent had known this was a problem for several days but failed to mention it to us. We had set up early in the process to have a rent-back agreement with the new owners while our new home was being built. While in escrow, our agent called at three times and asked when we thought we would be out of the house because the purchasers wanted to know. I repeatedly asked why that was an issue since we had agreement allowing us to rent it back for up to a month? We later found out that our agent had told the new owners (according to them) that we would be out of the house the day our new home closed. The agent never went to any of the walkthroughs for our new home, gave us a referral to a mortgage company that was not competitive, and did not give any updates once the contracts were signed.

I love our agent, Liz Davis. She is patient, and knowledgeable. We are the kind of couple who want…read moreto look at like 50 houses, and she is great for us. We made and offer on a short sale and then took it back, and she was great through that,. We're still looking and she is fantastic.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

The whole team is amazing in every way, the team is hardworking, honest, and trustworthy. While I…read morewas struggling with being a landlord, they were patient and suggested things that helped me, Gail is highly professional and kind. Highly recommend them!

Maintenance team is a joke- they are not skilled nor are they responsible, reliable or trustworthy…read more Had a tree fall on our property into the driveway and they saw the claim we made through the portal and ignored it- wasn't fully removed for months (only reason it was completed was because we moved out and clearly can't rent that mess out to someone) - roots and a big hole in the front yard! Management team- never worked with such complete incompetence. Emailing, calling and texting me saying URGENT for nothing emergent at all. Say they will do something and don't. We received the property completely dirty and now that we moved out (and deep cleaned way beyond required) it was 'cleaned before we moved in' and they took $250 out of our deposit for a house we received absolutely filthy. They lie and are the worst property management I've ever dealt with. I wouldn't recommend them to anyone ever. They don't respect the houses , tenants or landlords. This company is a complete joke.

What a horrible property management team! I am a homeowner and have lived next door to a property…read morethat this company manages. I have called multiple times over the past 28 years with complaints. Most recently I called regarding debris being shoved into the green barrier at the back of my property. I waited two months for help from this company to retrieve their garbage from my property. Then I found out that the debris was from their landscapers who found it easier to deposit stuff onto my property than to haul it away. Then I discovered that one of their rental units was fitted with downspouts running about 6 feet into my property rather than running along the building and away from my property. Cutting corners and shirking their responsibilities seems to be their mode of operation. It took me having an absolute fit with the owner of Delta to get their debris off my property. Devaron Roedel watched me do the work (I'm 62 and was 4 days out of surgery for cancer). They did reroute the downspout the next day but it should have never been on my property in the first place. If you are a renter, I would highly suggest you steer clear of this irresponsible company, they don't care and most certainly give you the run around if you need their help.

Okay, so this is way overdue, thank you so much for managing my property all those years. To think…read morewe never officially met. I called you needing someone to manage my property due to living in the Tri-Cities, 250 miles away from my place. I would of not made it with out you. I apologize for not doing this sooner . Also, thank you for selling my condo and just being super awesome. I still want to put a face to the name and hope to thank you in person someday. YOU SAVED me to many times to count .

Sally Tritt-Collins is very professional, knowledgeable and takes the time to get to know her…read moreclients needs. I highly recommend her if you are looking for an agent that cares.

From the owner: The transfer of real property can be a trying event. My goal is to lesson this stress through hard…read morework and an understanding of the entire process to give you the information you need. I strive to make your sale an enjoyable experience. Working with you and helping you through the process of purchasing or selling your home is something I truly love. Honesty and integrity are essential and I carry these attributes through all parts of my business.