Super dog friendly and I love this! I called ahead to check this and some one had actually picked…read moreup the phone! I went in looking for something auto related... which they didn't have. Hmm. PRINCESS AUTO! lol! No car parts here and barely any accessories! More like a Lee Valley Tools. This company is Canadian which is cool and more stores are currently being built. Staff were friendly. Dog treats up front! The store was crammed full of stuff. Nothing fancy. Kind of surplus store meets Canadian Tire. Perfect for the Mr Fix It type guy.

I've got to pipe up! I love it that Princess Auto has opened up shop in the true west end of…read moreOttawa! If you are familiar with the brand, Princess Auto sells all kinds of car maintenance products, and shelving and other items to outfit your garage to do the repairs and maintenance required. They have things to fix your car: wheels and tires (after all, it's winter now... are your snow tires on?); doodads to check the pressure of your tires; trailer hitches; and all and sundry for the DIY car enthusiast. So why do *I* like it when I don't know the right side of a wrench? Because they are Canadian owned and operated, and they sell work gloves and those heating things to keep your hands and feet warm in the winter. I go there maybe every 3-4 months to check out what is on display. It's different than a hardware store, but also good and useful.

I went to Lowes with a specific washer in mind,to purchase but the Sales man (Rocco)told me they…read moredid not have it in stock&showed me another&I agreed to purchase that; Whirl pool top loading washer 4.4 WHICH WHIRL POOL STATES SHOULD LAST 10-13 YRS....3 MONTHS&3WEEKS LATER(JULY 8)this washing machine stops functioning... It will not drain &would stop in wash cycle; I approach the Manager who says to me"are you sure an electrical storm wasnt the cause of the control panel being fried"???? I did not get any help whatsoever! I was treated very poorly by this manager! Anyways..the repair man tells me after replacing the main control board,that the motor is rusted out!!!Are you kidding me??? I have been waiting 3 weeks for repairs to be completed&was told that they're still waiting for a motor!!! Thats right!!no washer for over 2 months!!! Seems fishy to me that a brand new WHIRL POOL washing machine's control panel&motor both were garbage!!!i In less than 4 months!!?? Apparently Lowes re stocks with returned merchandise! COULD I HAVE GOTTEN A RETURNED ITEM??? Iwent today &spoke to another Manager (pat)who was much nicer about it; He doesnt understand how i got such a bad washing machine&i asked if maybe they had sold me this washer by mistake? Perhaps it was a return &given to me by mistake??? He also stated that he didnt understand why my washer wasnt exchanged UNDER THE CIRCUMSTANCES! HE IS GOING TO CONTACT JAMIE WHO IS IN CHARGE OF THE APPLIANCES @LOWES&GET REP INFO... HE THINKS I SHOULD HAVE RECEIVED ANOTHER WASHER SINCE 2 MAJOR COMPONENTS WERE AFFECTED! I AM TO CONTACT LOWES TUESDAY SEPT 6TH TO GET RESULTS/ANSWERS. I WILL POST AN UP DATE NEXT WEEK... MEANWHILE WERE DOING OUR LAUNDRY@FREINDS&FAMILY.

I was working on a home project building a self watering above ground planter. I was installing a…read moremetal frame on one side that would be against the house and would not be accessible once installed. This would be used to attach a fence for plants to crawl up on. However I needed to drill some holes in the metal to connect the pieces. The drill bits I had worked great with wood but would not pierce through this metal and was in fact dulling the bits after I had recently sharpened them. Doing some research on the internet I learned that the best bits for metal were cobalt drill bits. I checked my local stores like Canadian Tire and Rona but they did not have them. I found some on Amazon but it would take a few days for delivery. Then I found Lowes had them in stock in their store. So I ordered some for pickup around 5 PM. The next day by 9AM I received an email saying they were ready for pickup. I shot down there right away and received very pleasant service from the Pick up clerk/cashier and left a very happy customer. Arriving home I was very anxious to use these bits to see if they could perform. They cut through the metal like butter and gave me a great sense of accomplishment in both the job I was doing and using a good high quality product made by DeWalt. The following link is more info on this product that every craftsman needs in his/her toolbox: https://www.lowes.ca/product/twist-drill-bits/dewalt-14-piece-industrial-cobalt-drill-bit-set-689767

We installed a new shower 14 years ago, with parts from Preston Hardware. The American Standard…read moreslider bar mounting broke last month, so I contacted Matt Ranger at After Sales service. Matt was able to identify the parts required without my being able to find the bill (which was no longer available in their sales records either). Once Matt had told me what to look for in my old bills, I found a copy of the bill, and Matt ordered the parts under AS warranty, so they arrived free of charge at my door. Fabulous followup by a great customer service group, and special thanks to Matt!

Very helpful staff, prices equal to big box stores. Better…read moreselection of quality products

It was fun.. clean.. smallish. Lots of things but easy to look around…read more Old Consumer's counter? My friend brought me in here.... Had no idea about it. Lots of parking.. right off the Queensway. Camping. Kitchen. Gadgets. Planter's dream. I guess if you need service, you presss a button and get a number! Like the old days! We spent a long time looking. Didn't buy anything but I have a feeling I'll be back. It was fun. Dog friendly too.

I can't believe I've never reviewed Lee Valley Tools! This store is one of my husband's favourite…read morestores. It sells tools, gardening supplies, and gadgets for the house. They have a limited amount of inventory that they display in the store. The rest of their items are in their warehouse. You look through their catalog using their on-site computers and it will tell you if the item you want is on display (if that's the case, you just find it and get it and check out) or in their warehouse. If it's in their warehouse, you jot down the item number and bring it to the staff and they will get it for you from the warehouse. I am totally going to date myself by saying this, but the set up is a little bit like the now defunct Consumers Distributing. Does anyone remember that store? Lol. They were much more low tech back then of course, you'd have to look through an actual paper catalog to find the item number, lol. Staff here are always very pleasant. They genuinely seem like they enjoy being there. They are easy-going and have a calm demeanor. The vast majority of them are in their golden years and it appears to me like it's their post-retirement gig to get out of the house and make some extra money, lol. I could be wrong, but this is my perception. The prices are on the higher end, but I find the quality of their products are also high and they have unique items that are hard to find elsewhere. They have lots of free parking on-site in their private parking lot. If you love innovative gadgets or tools that are a bit nicer than the ones you'd find at your average hardware store, give Lee Valley a look-see.

I've been in to buy some caulk and screws, and it's a perfectly fine establishment - nothing…read morespecial, but clean and competent. The staff were polite and helpful, and it's the only place around for miles. So when I saw some butt-hurt clown had signed up to write his first and only yelp review slagging the shop with an absurd story, I decided to balance things off with a 5 star rating (a more realistic rating is 3 to 3.5). I'm guessing that reviewer wanted to pick through the stacks and got pissed off when he wasn't allowed. No owner of a store would refuse to pick out a single good and straight piece of lumber for a customer purchasing twenty pieces.

From the owner: When you enter Perkins Home Building Centre in North Gower, you will find a level of customer…read moreservice that is scarce in other building material stores. The staff at Perkins Home Building Centre are knowledgeable and professional, dedicated to helping you find the right lumber and building materials that suit your project and budget. Drop by today for more information or to speak to one of our experts about your lumber, insulation, roofing, framing, decking or fencing needs.

The one in the east end sold me and delivered a bathroom vanity at high price but turned out to be…read moreof much cheaper quality than what they showed me in the showroom or what I could have obtained from HomeDepot or Rona. I went to the store on Ogilvie (Brian), and unless you know exactly what you are getting, don't go there. I should have purchased my vanity from Rona. You can be sure I will not buy my other bathroom and electrical needs there.

We wanted to get a Toto washlette for our existing toilet. They told us that they only come in…read moreelongated format so we would have to buy an elongated toilet. All lies for the sale I will never go back to them again.

This is the hardware store we hang out at the most. But I've discovered that not all hardware…read morestores are created equal - even if they are in the same chain! If you can't find it here, try the one in Carleton Place. It's not as far as you'd think, from here - maybe 20 minutes. But if you're doing a big project, they most likely have what you need.

I shop here a LOT, but was annoyed at their policy for major appliances. If you buy it, then forget…read moreabout returning it. Even in COVID times, they would not budge even though I got stuck with a Kitchen Aid lemon of a dishwasher.

I really like this hardware store; I don't know why I never think of it right off the bat! For one…read morething, they have a great selection of gifts that greet you as you walk in the door, and this display changes up on a regular basis. Norm D is right though: they don't sell lumber (note: the TSC in Arnprior doesn't sell lumber either). On the other hand, there's more of a feel of a family run operation here, it feels like a small-town hardware store. They do offer a lot of plumbing needs, and bathroom sinks and vanities, along with other hardware store items. I will definitely go back.

Wow Not your average Home Hardware…read more Seems out of place in Eagleson Place And no lumber yard But There are all the regular hardware supplies You can also find the advertised items Then there are rows of interesting crafts and novelty gift ideas Took 2 pictures I think this is special Great to browse

I went in to Ottawa fasteners with a grinder (that I did not buy there). I was having difficulty…read morewith the assembly. They did a quick inspection, found the problem, fixed it, tested it and returned to me in minutes at no charge. My only mistake was not going there first! They will be my first choice from now on. Great service and friendly knowledgeable staff!

Very nice and helpful people. I brought my Makita sander for a speed problem and technician looked…read moreat it and fixed, no charge ..wow. Thank you.

Here's the weirdest thing about @Home that I can come up with. Try to find it on the web. I've…read moretried countless times and I get the feeling it's the "@" that messes the whole thing up. I'm glad I took a picture of this place so at least I have proof that the place exists. Outside of its inability to be found in any Google search that I've tried, once you step into @Home, you're in for a decent time. @Home is a kitchenware store with a large assortment of different items that you can use in the kitchen or dining area. The items range from the strictly utilitarian (e.g., spring form pans - nothing fancy there) to the imaginative (e.g., elegantly shaped wine decanters). If you're looking for some interesting décor add-ons for your kitchen, or looking for something to theme your next party, this is probably a good place to start. It's not just the variety, but the quantity of items that is also overwhelming. There's tons of stuff that you can go through and, if you're so inclined, it's pretty easy to kill a half an hour in this little shop. Add to this it is an independent store and not a larger chain, so if you're into helping out the smaller business, this is a great store for you. Just don't try to Google your way there. Just get to Earl Grey Drive and look for the place in the picture.