We got a beautiful new exterior door with the help of Craig and Gaga at the Kelowna Home Depot!…read moreThey were amazing and did everything possible to help us. Thanks so much to both of you for your outstanding customer service! I highly recommend this store.

This is the best Home Depot I have ever been into. We are doing a renovation so we were literally…read morein there every day for ten days straight. The service did not change. It was exceptional everytime we walked in that door and we were in gardening, plumbing, tiles, lumber.... dealt with many different departments and all the staff was outstanding. And unlike Vancouver (where I am from), here you walk in the door and someone greets you, people were always asking if they could help us find something. And they always had everything we needed. A really exceptional Home Depot. Cudos to the staff.

Great service and high quality products.read more

Very disappointing experience with both the store and their customer service…read more I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone.

BLVD Shoes in Kelowna is superb. I really didn't know what I wanted when I walked in. I like…read moresneakers and found 3 I liked. The salesperson brought out 4 pairs and I ended up purchasing 2 of the 4. I find good service in retail is really rare these days. These guys are so knowledgeable, friendly and just good at what they do. I'll be coming back for a pair of dress shoes I saw. Keep up the great service.

The Rogerie 3D prints all of their products with recycled plastic. Great prices & very friendly…read morestaff.

Neil Rodgers was very helpful and accomodating to my service needs as a customer eager and willing…read moreto help with no hesitation. Very appreciate of his time abd efforts making me feel like a very valued and appreciated customer and willing to help with kindness and open arms. Very Good! Great Work Neil Rodgers! Highly Reccomend! Neil at Spall Plaza !

We received the absolute best customer service this afternoon from Taylor. Taylor approached us…read morebefore we had even entered the store, asked what our needs were and immediately invited us in to set it up. She is super personable and hilarious...(had me in stitches ) Taylor is a huge asset to the company and deserves recognition !

Honest reliable didn't try to upsell.gave honest opinion and tried to save us money Nice friendlyread more

Wow, wow, wow! First class all around. From sales (Christina and her dad) to the service delivery…read moreand install (Leah the mom, Scott the brother *I believe*) and follow up and maintenance scheduling (Sarah, sorry if I misspelt) and everyone else in this company went ABOVE AND BEYOND to make sure our needs were met, we were informed and all our questions answered, to making sure we got a fair deal and it was the little things and their attention to detail and doing what they said that really shined though. They care, like TRULY. It's not just a business or a job for this family you can tell they love what they do and the customer service you receive emanates from this aura this family and company have. Can't recommend them enough, they're actually doing the maintenance for our pool we had installed with a different company prior to finding this gem of a company because they're so good to deal with. Give this company and family the business, you won't regret it!

Amazing ambience. Such a quaint and charming studio. Very clean and professional. Sue pays close…read moreattention to detail, and is a joy to be around. Customer service is impeccable. All small businesses should follow this model.

Beautiful and delicate work done by Susan at her gorgeous studio in Kettle Valley. I felt…read morecomfortable and pampered, and the experience was lovely. My brows are spectacular and I look forward to going to her in the future. Highly recommend microblading at this studio. You will walk away thrilled with your brows!

I ordered a mattress online, along with a sectional, dining table and chairs and headboard set…read more The mattress is horrible, you can actually feel the springs/coils in your back and when you move can hear something moving inside?! The worst 'brand new' mattress ever. Called to complain after weeks of sleepless nights and had to take 10 photos of it and submit it to manufacturer to approve. It finally was, and when I went into The Brick in Kelowna to pick out a new mattress, was informed by sale person that the original one I bought is meant for a child, I'm in my sixties?! Its now been over 3 weeks and still no new mattress:( delivery has been delayed/postponed 3 times now and I'm fed up, as have stripped my bed three times expecting the delivery of new mattress and pick up of original one...the Brick has my money and I have nothing Worst customer service EVER!!

I've given this store a few chances in the past few years, but every time am disappointed…read more Extremely aggressive, tactless commission sales staff literally will not let you browse the store without following you around. They do not listen to what you're actually looking for and make it exhausting to shop there. There will be one or two decent deals for most things, but a lot of their stuff is priced pretty high. Not a bad thing, but they don't offer anything any different/better to any other store, so I don't see much value in what this store sells. If you want to spend a lot, why not go to a store that had better style? The main problem at this store is their company culture. Not much you can do about that. With so much competition in this business, there's no advantage offered by this company.