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    True Dental Care

    4.5 (67 reviews)
    Open 8:00 am - 4:00 pm
    Updated 3 months ago

    Services - True Dental Care

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    True Dental Care Photos

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    Recommended Reviews - True Dental Care

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    Reviews With Photos

    Clementine R.

    *The below review is my experience of Invisalign, True Dental Care and what worked best for me* With much of my face having to be covered by a mask and working from home, I decided to start my Invisalign journey in 2020 with True Dental Care. True Dental Care is a beautiful, new and vibrant dental surgery, with the loveliest staff and impeccable service. I've never been the biggest fan of going to the dentist (I have sensitive teeth, always saw the dentist as a chore and I was a little insecure of my smile due to my crooked bottom teeth); but after going to get a few fillings re-done and having my teeth cleaned I decided to ask about the various different options to straighten my teeth. Roll forward a few months (post peak of COVID) and I'm back in the chair (online health screenings, temp checks, everyone masked up, the smell of cleanliness etc.) speaking with Dr. Matt Penner about my options and getting my teeth scanned. I didn't really know what to expect, but that should never be a bother - every step along the way was explained, the finance options were made very simple (shocker, I know!) and the next step was to wait for my scans to come back, book an appointment to come back in, get these little buttons put on my teeth and collect my first 2 sets of trays. It was explained to me that I needed to wear the trays for c`22 hours a day, only drink clear liquids when I had them in (although a few rosés crept in), take them out when I eat etc. - the last thing I wanted was to wear the trays for less hours and the process time to increase, for my trays to become visible due to build up and for my teeth to get stained. For the first week this was tough, but then it became second nature and I lost a few pounds as added bonus as I wasn't snacking!!! I was expecting the trays to be painful - growing up my sister had braces and hers were always causing her pain, this was nothing like it. The best way to describe the feeling is just very tight for the first few hours of each new tray, not what I would describe as painful. The more you wear the less discomfort you feel. I was on calls all day wearing my trays and not one person guessed that I was wearing them - there were a few words I initially noticed I lisped with, but the more I got used to talking with them in the better it became. I did struggle a little with rubbing and mouth ulcers - I purchased some non-alcoholic CLEAR mouth wash and that got rid of the ulcers, and as for any areas that were rubbing... this may be a little strange, but I used a new nail file to file down any rough patches on the trays and it worked a treat. The first few weeks I was cleaning the trays with toothpaste, but I quickly learnt this was expensive and that the trays went a little dull. I did a little research and ended up cleaning my trays a natural soap (sounds gross, but I used a Method natural/clear and unscented soap). I put a small amount on a toothbrush and washed them that way - they felt so clean after, no dulling effect and no taste either. This wasn't suggested by True Dental Care, but worked perfectly for me. I went back to True Dental Care regularly to collect new trays, get updated scans, check-up on my progress, on occasion get new buttons added to my teeth and on one occasion to get a few teeth "shaved" (this may sounds horrendous, but for someone with mighty sensitive teeth I didn't feel it - its less than a millimeter that they shave and it helps all the teeth align properly). Each visit was quick, the appointments ran on time and all the staff were very friendly. The last appointment was to get final scans for my retainer which I will wear every night to help keep the teeth straight, remove the buttons, clean my teeth up and add a little bonding to chipped teeth. It has made such a difference to my confidence; I have been showing my new teeth off to everyone. The only down side of finishing the process is that I won't be going into the surgery so often to see the team!

    Oksana Y.

    Always excited to come see my favorite dentists. I have been patient of True Dental for the past 2.5 years. What an amazing experience. I come in to get my teeth straight ( pictures of before and after in my next review:)) The professionalism is incredible, highly qualified doctors and staff. Latest equipment. Very happy to be a part of their team , already referred many people.

    My 2 daughters.
    Tara D.

    I love this place. I never really thought about bringing my small kids to the dentist. But this place will make you change your mind. Dr Mila is lovely and professional. The staff is so warm and welcoming. I will only bring my kids here.

    Dr. Mila and the entire staff are so amazing! Everything was smooth and friendly from the moment we made our appointment. Upon arrival the staff was welcoming and the room was super clean and kid oriented. The hygienist did a great job showing my toddler all the tools and making the appointment fun. I cant believe she actually let her clean her teeth (18months old). Then Dr. Mila came in with the best vibe! She gave our daughter a thorough exam and treatment. For her first dentist appointment.. and being a super nervous mommy (I made dad come too), I couldn't have asked for a better experience. Thank you Dr. Mila and team!! we will be back soon.

    TV with Netflix in the ceiling!

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    Abigail J.

    Simona you are amazing! Cant wait for your next appointment!

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    Thanks so much for the kind words Mark! See ya in 6 months!!

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    Abigail J.

    Thanks DJ! Its always great getting to see you, see you in 6 months!

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    Page 1 of 2

    Ask the Community - True Dental Care

    Review Highlights - True Dental Care

    The first time I consulted with Dr Dan Cohen, I already knew that he will be my dentist for a very long time.

    Mentioned in 18 reviews

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    Jersey City Dental - Reception - work in progress

    Jersey City Dental

    3.6(77 reviews)
    1.1 mi

    I strongly caution anyone considering this office. My experience was marked by a consistent lack of…read moreprofessionalism, poor communication, and what felt like deliberate lack of communication around costs. I scheduled a root canal consultation and 3D scan over the phone, provided my insurance information, and was asked to arrive 20 minutes early to discuss details. Upon arrival, the front desk staff were visibly distracted -- chatting and laughing among themselves -- and barely acknowledged me. I had to stand up multiple times to ensure I hadn't been forgotten. No one communicated an estimated wait time, and after 40 minutes, someone finally brought me to the back. Dr. Higgins briefly examined my mouth and recommended a 3D scan. I asked about the cost before proceeding -- both he and the assisting nurse failed to answer. After the scan, I was placed in a treatment room where a staff member, Sandy, presented me with a tablet to sign for nearly $2,000 in charges -- without Dr. Higgins having reviewed the scan with me or discussed any treatment plan. When I expressed concern and asked to speak with the doctor, Sandy appeared annoyed but left to retrieve him -- only to return alone and hand me the tablet to sign again. I refused to sign. Dr. Higgins eventually came in. I asked to review the scan together and hear his clinical assessment. He was unable to pull up the scan on the in-room computer where the root canal would've taken place and had to seat me in an outside chair to view it. The actual consultation lasted approximately five minutes. When I asked about next steps -- specifically the cost of a crown, which I learned would be performed by a separate dentist, Dr. Paek -- Sandy initially told me she couldn't provide that figure because it wasn't currently on my dental plan. Only after I pushed back did she produce a total: nearly $4,000. I asked to speak directly with Dr. Paek to discuss the crown before making any decisions. Sandy assured me I could, and had a nurse escort me to the front desk. There, three staff members sat in front of their computers staring at the schedule screen -- no movement, no eye contact, no acknowledgment as I approached and spoke to them. I paid the $385 I was told covered both the consultation and the 3D scan, and was informed the scan would be shared with me digitally. When I asked about speaking with Dr. Paek, I was told he was with a patient. I said I was happy to wait, and one of the front desk assistants -- without looking up -- told me flatly that he would be busy for an hour and a half. I left without having spoken with him. About an hour after leaving, I received an email stating the office had "graciously waived" the $250 3D scan fee -- implying I still owed it. When I returned to clarify, I learned that the $385 is a standard consultation fee alone for Dr Higgins, and the $250 is a separate, additional charge for the scan -- the opposite of what I had been told at checkout and I could've had this cost before any consultation and scan was done, and would've chosen not to do it. The lack of upfront cost transparency, the pressure to sign financial agreements before any clinical discussion had taken place, and the consistently dismissive attitude toward a patient's reasonable questions were deeply concerning. At every touchpoint -- from the front desk, to the treatment room, to checkout -- staff showed little regard for clear communication or basic courtesy. This office does not appear to prioritize patient trust or experience. I do not recommend it.

    Ridiculous out of pocket costs, even with reliable insurance. What should have been a $500-600…read moreprocedure turned into $1,000. Do not consent to any procedures without getting a reason behind every cost breakdown.

    Photos
    Jersey City Dental - Jersey City Dental |  Jersey City,NJ

    Jersey City Dental | Jersey City,NJ

    Jersey City Dental - CEREC Single-visit crowns

    CEREC Single-visit crowns

    Jersey City Dental

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    Charming Smile Dental - Before *vulnerable photo* Tooth broken from behind, two terrible crowns that are 14 years old.

    Charming Smile Dental

    4.7(97 reviews)
    0.7 mi

    Dr. Meetu Singal gave me my life back. After a lot of dental trauma in my life, I grew more and…read moremore fearful of dentists. I had a horrible failed root canal that led to 7 years of not seeing a dentist. Teeth were breaking, rotting, but they were in the back where no one could see. In February, one of my small front teeth developed a hole, it kept getting bigger. I finally got the courage to walk into Charming Smile Dental. I even made another appointment for the next day somewhere else incase I didn't feel okay. Let me tell you, Dr. Singal let me talk about all of my fears and anxiety, I cried and she held my hand. There was no judgement here, we just have to work towards a solution. By the end of the appointment we had done half of a deep clean & I was coming back the next day to finish. I cancelled my other appointment and kept going with Dr. Singal. It's been 4 months and we have tackled, a deep cleaning, 6 fillings, 3 root canals (from a specialist referral, they were also fantastic. No pain!) Now 3 fillings & 3 crowns. I have a new smile and a new life. If you are fearful of the dentist I am telling you to come here. She has helped me get my life back and there is no review long enough that could express that. Do not wait any longer!

    Horrible experience. Never going back. They did deep cleaning and now my insurance company denied…read morethe claim because the deep cleaning was needed for less than 4 teeth. I was not shown my x-rays before the deep cleaning was done, lack of transparency. I wish I would have known and evaluated my options. They did some cavity filling which also seems unnecessary now that I look back. I also suddenly lost hearing and tinnitus in my right ear the next day after getting my right half deep cleaning. I am immensely upset.

    Photos
    Charming Smile Dental - Today! All of those issues fixed. With brand new crowns that look beautiful! My anxiety is cured. Dr. Singal is the best.

    Today! All of those issues fixed. With brand new crowns that look beautiful! My anxiety is cured. Dr. Singal is the best.

    Charming Smile Dental
    Charming Smile Dental

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    Lotus Smiles

    Lotus Smiles

    3.7(53 reviews)
    1.1 mi

    Today was my first visit to Lotus Smiles. Having moved to Jersey City a few months ago and gone to…read morethe same dentist my entire life, I was a little hesitant about finding a new office and wasn't sure what to expect. Fortunately, my experience exceeded all expectations. From the moment I walked in, I was warmly welcomed by the staff and even given a tour of the office, which immediately made me feel comfortable and at ease. I went in for my annual cleaning, and the entire visit went smoothly. A special shoutout to Ed, who was incredibly personable and took the time to educate me throughout the appointment. His professionalism and friendly demeanor made the experience even better. I'm already looking forward to my next visit and would absolutely recommend Lotus Smiles to any friend or neighbor in the area.

    This place is genuinely terrible, and at this point I would strongly recommend people in Jersey…read moreCity look elsewhere for dental care. Every visit feels like a sales pitch where they try to upsell you on additional services and procedures. Going here honestly feels more like being pressured at an auto repair shop than being at a dentist's office. I continued going mainly because it was convenient and close by, despite consistently leaving frustrated after appointments. The final straw was when I had to cancel an appointment because of a family emergency, and months later they informed me I owed a $50 cancellation fee before they would see me. I paid it because I was already there for my cleaning, but I knew at that moment I would never return. What really pushed this over the edge was that just a few weeks later, my partner had an appointment there and the office called the same day to cancel because one of the dentists had a medical emergency. Apparently emergencies are understandable when it affects them, but not when it affects patients. To make matters worse, they recently sent an email announcing they now require deposits to book appointments because of patient cancellations. I have never encountered another dental office in Jersey City doing this. There are plenty of other dentists in the area that treat patients with more respect and have policies that don't feel so hypocritical. The only reason this isn't a one-star review is because they once gave me a free electronic toothbrush during a promotion. Thanks for that, at least.

    Photos
    Lotus Smiles - Lotus Smiles - reception

    Lotus Smiles - reception

    Lotus Smiles - Lotus Smiles Reception

    Lotus Smiles Reception

    Lotus Smiles - Lotus Smiles Reception

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    Lotus Smiles Reception

    True Dental Care - pediatric_dentists - Updated July 2026

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