10/10 experience with Katie. She is very honest, upfront and does not try to over sell you on…read moreproducts or services you don't need. She helped me figure out my game plan for facial symmetry and was super gentle with my Botox. She provided multiple distractions, has a gentle but sturdy hand and is very knowledgeable. I really appreciated my visit with Katie and couldn't recommend her enough!

I love the results, I am totally satisfied with it, my skin look like never before!…read more 100% recommended!

Been going here for over a year and I can say the results are slooooow, but are there. All of the…read moreladies here are super sweet and nice. Their schedule is rigid if you're running late, but I have simply rescheduled for another appointment if something is available within the hour of mine. Otherwise, I have to reschedule to a later date. Overall I was planning to cancel because I did not think the sessions were improving my skin, they have I just wish it was much more than it has been. But I do understand it took time for my skin to become the way that it is, so it will take more time to 'turn back the clock' so to speak.

Skin Laundry's customer service is rigid, transactional, and frankly unacceptable for the price…read morethey charge. My appointment was canceled because I arrived 6 minutes late--their cutoff is 5 minutes. No flexibility, no attempt to accommodate, despite the treatment itself being only 15 minutes. They could have easily adjusted the session slightly, but chose not to. Policies seem to matter only when they benefit them. When it comes to supporting customers, there's zero effort to meet halfway. Meanwhile, they have no issue aggressively pushing for tips--on prepaid services--and then prompting for additional tipping again on follow-up visits. It feels excessive and opportunistic. Scheduling is just as bad. I was told they have hundreds of members and don't have time to assist with bookings--everything is on the customer. If that's the case, then invest in proper staffing or support systems. Hiding behind automation while charging premium prices is not acceptable. This business operates with a "take it or leave it" attitude, prioritizing volume and revenue over basic customer experience. For a service at this price point, that's simply not good enough. I am currently under a contract that includes three payments, each covering two visits. I believe I have already completed two payments, with one remaining. Please continue charging my card for the final payment to fulfill the contract. However, I will not be returning to use any of the remaining visits. Once the final payment has been processed, please ensure that no further charges are made and that my account is fully closed. Please confirm when this has been completed.

Why isn't there more reviews?? Myeshia is amazing and knowledgeable about what she does!…read more Had my facial 7+ days ago and wanted to wait for a full week before leaving a review so I can fully see how my face reacts and looks. I originally booked for a "Pure Hydration" because I wasn't sure what to expect but once I got there, Myeshia explained to me with my skin concerns, "Clear Ice" would be a much better option so we went with that! So glad I did! I originally came in because I had some congestion, a bit of bumps, and a lot of pigmentation due to sun damage and acne. Immediate afterwards, my skin's congestion has gotten a lot better, with some minor redness from the acid (pretty typical for me because my skin is sensitive). If you are looking for a "treat yourself" or "self-care" facial, this is it. You get a lot of good information about your skin, and how to take care of it. And once it's time for the facial, she will provide you with a relaxing environment to doze off or even sleep in. No talking if you don't have any questions. On top of that, when she applies a mask on your face and waits for it to dry, she doesn't go off and do something else. Instead she gives a heavenly neck & shoulder massage! But the best part was waiting three or four days out and my skin was GLOWING. At the first or so day, there was some very minor peeling but I didn't pick at it and it flaked off with just daily cleansing. And literally by day four, my skin looked so good I got compliments for it. The lighter and smaller sun spots on my cheeks that had the most flaking did seem to lighten a bit. Completely worth it and she has my continual support.

I received a gift card to the spa and was excited to use it, especially after being medically…read moreincapacitated for a period of time. Treating myself to a facial felt like a small but meaningful step in my recovery. Unfortunately, I never had the chance. The business shut down on 2/5/25 and there was zero communication to me or to the person who bought it. What makes this even more concerning is that the website is still up and it continues to display a message saying there are no appointments for the next 30 days. This gives the impression that the business is temporarily booked or unavailable, not permanently closed. It's misleading and prevents customers from realizing the business is no longer operating. There was no notice, no refund, and no attempt to honor existing gift cards. This is incredibly disappointing and feels deceptive to customers who trusted them with their money. I would strongly caution anyone against purchasing gift cards or prepaid services from a business that does not communicate honestly or prioritize customer trust.

I had a great experience here. I wanted to relax and that's exactly what I did. First I got a…read morefacial from Susan who was the absolute best! I love her and can't wait to come back on a regular basis to see her. Next I had a Swedish massage from Imerlda - and I totally fell asleep mid massage - that's when you know it's amazing. Great service , friendly staff. Can't wait to return!

I've been going to this spa for several years and absolutely love it. The staff is always warm and…read morewelcoming, and the environment is clean, relaxing, and professional. I highly recommend Katherine for facials. She is friendly, knowledgeable, professional, and always makes every visit enjoyable. Her positive energy and great sense of humor make the experience even better--it's like getting a little laugh therapy along with a wonderful facial! Highly recommended. 5 stars!

From the moment I emailed Tamra expressing my interest in micro needling, it's been a wonderful…read moreexperience. She was very informative and accommodating. I explained I had a less than desirable micro needling appointment in the past and she reassured me this time around would be more results-producing. She is gentle and friendly in the way she explains the entire process. She gave me some deliciously hydrating after care products to use and even reached out a couple days to see how I was doing! The recovery period wasn't bad at all and my skin looks brighter and smoother! From the beginning to the end, a positive experience all-round. I will be back for my next micro needling!

My review is long overdue but here it goes! I LOVED getting my laser hair removal with Tamra. She…read moreis such a sweet, caring and genuine soul. She explains to you every part of the process makes you feel super comfortable and at ease. I only had 3 sessions for my legs and even then I saw some great results. I was kind of even sad when my sessions ended because I loved catching up with Tamra on life every few weeks. It felt like laser and therapy haha. Anyways if you are looking for a great place to get your laser hair removal done, I highly recommend Tamra!

Eunice is an excellent waxer !! so painless and quick and she make sure she takes out all the…read moretiniest hairs . Nothing is left behind. It's a smooth silky canvas!! come to Eunice if you need to get groomed and ready to take on the world!!

I used to hop around on Groupon to find whatever deals I could with waxes - a new one every month…read more I stopped doing that as soon as I had my first appointment with Eunice. her office is so nice and private, and everything is clean and bright. Eunice is super professional, friendly and knowledgable. she not only does a great job super quickly, but she's so friendly and easy to talk to. I actually look forward to going to my appointment just so I can talk to her. go to Eunice and you won't want to go anywhere else!

My review with Johanna is long overdue. I started seeing her around during covid in July 2020 when…read moreCA allowed businesses to open and she followed all safety protocols. I was in dire need of a facial and she took care of me multiple times throughout the pandemic including one recently while pregnant. She has magic hands and is gentle yet so effective in her approach and practice. I typically get the 90 min deep pore cleanser and exfoliating and facial/neck/shoulder massage service but since I can't lay flat on my back, she adjusted to 75 min and did arm and hand massage which was still amazing and relaxing. But trust me, get her neck/shoulder massages as part of your experience. You deserve some TLC and Johanna is wonderful at it. I've fallen asleep a few times myself. I highly recommend Johanna for all your facial needs. She is so knowledgeable, doesn't push you to buy products, is very responsive, super sweet and you will feel so pampered and relaxed after you're done. My skin has also improved under her care and she knows exactly what to do with your skin care needs. You won't regret seeing Johanna. She will take care of you!

Amazing service and the best facial ever!!! So fortunate to have found this location. My face is…read morewell hydrated and clean for days after.

This place is patient-centric. I texted and within a few hours I got a text back. I wasn't able to…read morereply back to the office as quick and since they didn't hear back from me they reached out by calling me. The staff went the extra mile to make sure I was being taken care. I also met with Dr. Ting and Dr Leon, both Doctor are very knowledgeable and compassionate and listen and are able to meet me with what my goals are. I highly recommend. Office is professional and patient and experienced.

I was trying to make an appointment with them and Per their request on their website, I texted them…read moreand they never replied. I waited for over 24 hours and then called and left a voicemail for them. Still nothing from them! They never responded. WOW!! What a waste of time. Very unprofessional. I guess I take my business elsewhere! I will never waste my time with them again.