I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

A fraudulent, unresponsive and callous company in violation of harassment and illegal business…read morepractices. They did not offer lease renewals, then began a harassment campaign by way of noise and construction without notice or concessions. I've lived in NYC over 10 years in 6 different buildings, and have seen my fair share of slumlords, but nothing like this before. Do not consider renting from one of their properties.

The worst. Do not return emails and no one answers the phone. Again trying to find out why my…read morechecks; that were sent 2-weeks ago, have not been posted and cashed. Totally unprofessional to not return emails or voicemails left by Building/ Unit Owners.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

This is the dream team. Thanks a million, Grace & Fouad! I really appreciate you both for being so…read morethoughtful, responsive, and always sharing knowledge where you could add. It was because of your expertise that I was able to land my first home in New York. Having spent most of my life in California, this was a bigger milestone than it seemed and I can't thank you enough for helping me put my roots down in one of the most vibrant and soulful communities in Brooklyn. 11 months later, I'm happier than ever and I feel so calm and peaceful in my home. Super grateful to have had your guidance in a very competitive market!

My wife and I were so happy we found Grace and Fouad. They helped us sell our Brooklyn house in…read moreadvance of a cross-country move. We felt immediately comfortable with them from our first call. They were informative, honest, up-front and friendly. Throughout the process they've been communicative and supportive (it's always a stressful experience) - and helped us position our house in the best possible way for a sale that we're incredibly satisfied with. They've behaved with a great combination of professionalism and kindness. And we told them that if/when we ever move back to New York we'll know exactly who to call to help us buy a home.

You're impossible to reach. No-one ever answers the phone and you don't return calls…read more You're in the wrong business!

they are the most unethical company you'll find. They will ask for payments on the side, they…read morewon't respond, they literally could not care less

Bridget is a wonderful agent, I'm sure she's an asset to the team and anyone would benefit from…read moreworking with her to purchase property. While looking for a co-op in Queens Bridget was very patient , highly knowledgeable on the market, worked well with other agents, and provided key insight without ever pressuring us. We trusted her input and experience and are happy with our purchase. I'd recommend her for anyone looking to purchase and most definitely will be using her services in the future.

There is a Giant Gap between someone that has a Real Estate License and someone that knows how to…read moreSell Real Estate in a Buyers Market when nothing is selling and there are ton's of properties for sale. It's very easy to get a Real Estate License but 90% of people holding a license really have no business in the Real Estate Industry--let me tell you. The Folan's have Real Estate in their blood. Their mom was an accomplished Broker that taught them how to sell. I wish I was born into their family. When I needed to sell a condo in NYC during a recession, there were no buyers and tons of distressed properties on the market. Most people told me not to sell--wait a few years--but I wasn't living in it and the monthly carrying charges were eating me alive! Before finding the Folans I hired (and fired) two other Agencies in Queens that did not know the first thing about how to sell a property! They let my condo languish for months telling me that there are no buyers--it's the wrong time! Then I spoke to a lawyer friend of mine in Manhattan--and he told me the only people in Queens that are going to be able to sell a condo right now are the Folans. To which I responded: "What are the Folans!?" "I need a Realtor I said--not a Band!" So I contacted them, and they just know how to find a buyer--they just have a way of doing it that is time tested--and my condo was sold within 2 months--they had 2 Buyers competing--after fussing with 2 other Agencies that promised me the world for 8 months that brought me nothing! And even better--they recommended a crack lawyer to do the closing. This guy was the best! So if you ask me--if I was selling a property in Queens--I would come here. Or you can go to any other agency in Queens if you really don't want to sell your property but just want to pretend it's for sale. Now I just want to say one last thing--while these ladies look good--you see their picture--they are as tough as nails and probably eat raw meat for dinner. I don't think you are going to get that touchy-feely service here--I did not feel that warm welcoming attitude that I usually look for--nor did I think they wanted any more business from me in the future--but you will get that focused attention to sell your property from professionals that live and breath this stuff.