They have lots of equipment and was looking to purchase something but since they lack customer…read moreservice we decided to leave. No one acknowledged us at all for at least 15 minutes. There are so many employees there. Customer service sucks!!

Total Fitness USA didn't have the machine I wanted in stock - but informed me that a shipment was…read morecoming in and provided clear dates for me to call and check on what was available. Once the machine arrived in Hawaii, Total Fitness communicated clearly with me, made sure I was choosing a machine that fit my needs, and then assisted in the timely purchase, delivery, and set-up of the machine. Although the delivery was not handled by Total Fitness themselves, they provided contact with a vendor who delivered the machine only 2 days after my purchase, and was able to set it up in my home. There was an additional cost for this service - but it was very well worth it. I could not have asked for a smoother or better experience.

Most of my home gym is Hele bought. I needed a few more items. I live in town on the other side…read moreof the island, so getting any Hele gear takes some coordination. On the day I scheduled to pickup, Justin (I think he's the warehouse manager) told me they were closing the warehouse early so I couldn't get them. He offered to bring my items my home the following week which he did. Amazing customer services. Hele never disappoints.

I've trained in commercial gyms for years, so transitioning to a home garage setup was a big shift…read morefor me. I wanted equipment that felt legit, not flimsy "home gym" versions of what I'm used to. My experience at Hele Fitness in Kaneohe made that transition smooth and free of buyer's remorse. From the start, Justin and his staff understood exactly what I was looking for. I explained that I'm used to gym grade equipment and didn't want to compromise on quality just because I'm moving my training into my garage. They walked me through options that matched that standard and helped me think through layout, storage, and versatility. I picked up three of their kettlebells, and they feel fantastic! My wife and I agree they're definitely solid, weight is well balanced, and durable. The handles are smooth without being slick and large enough to comfortably grip which makes higher rep work and heavier swings feel secure. They genuinely feel better than the kind of equipment you find in a commercial gym. The biggest surprise for me was their storage cart. I originally bought one to keep my space organized, and after setting it up, I went back and bought a second one. That's how much I liked it. It's sturdy, easy to move around, and makes my garage gym feel clean and professional instead of cluttered. Having everything organized and accessible has made my home workouts feel more inviting. I also added their sand bags to my setup, and they've been a great addition. They're extremely well made, durable, and versatile for carries, cleans, and conditioning work. The option to fill to the desired weight makes it easy to progress without needing multiple separate pieces of equipment. On top of the quality, their pricing was very fair for Hawaii, especially considering the qualifying of their equipment. I feel like I am investing in equipment that will last for years. If you're used to training in a commercial gym and are thinking about building out a serious home setup, Hele Fitness in Kaneohe is absolutely worth checking out. Justin and his team understand quality, they give great recommendations, and they made my transition from gym workouts to garage training seamless.

Thank You Tim so much for going above and beyond to help my Mom pick up and install her treadmill!'…read moreWe both are so very grateful!!

Have a Peloton Plus bike that needed a new brake. Peloton does not have a local service…read morerepresentative. They sent the part and a DiY video which made me realize it is not a job for a layman. I called all the bike shops who essentially said, " sure, bring it in and we'll take a look at it." I finally found Gymworks. Tim came over and did the repair professionally and reasonably. No hesitation in recommending.

This spot always has the shoe size that my husband needs. They also have a clearance section that I…read morelike to browse through to see if I can find a good deal. The service is good, the customer service team is knowledgeable about which shoes to recommend and are very helpful. I don't like it when people try to sell me items and keep on asking me if I need help so I really appreciate the service and help provided when asked. Sometimes we worry about parking since it's near several shops but we always seem to find a good parking spot.

I first went to another foot store at Kamakana Ali'i but that location was closed permanently…read more This was on Friday 3/13/26 the day the islands were hit by the Kona low storm. I've been dealing with plantar fasciitis so I was desperate to get new work shoes for the following week because I'm on my feet all day. I called Runner's Hi to see if they were open during the storm and Ray answered. I explained what I was looking for and he said to come in. When my son & I got there Ray greeted us and I told him I had called ahead. Ray went above & beyond to help me find the right shoes & inserts to deal with my plantar fasciitis. He sized me, took a look at my feet and saw I had collapsing arches. He recommended 2 different shoes. I asked him for all black shoes because I needed them for work. He had me try on 2 different pairs of shoes one was the Hoka Bondi 9 and a pair of Brooks and had me walk around to test them. Ray also suggested that I walk around with Hoka on one foot & Brooks on the other foot to compare the 2 shoes better. I ended up with the Hokas & the recommended inserts to make it more comfortable for my plantar fasciitis. I also bought a massage ball and compression sock to aid in my recovery. The Hokas felt great & I made sure to wear my current work shoes to the store so Ray could see what I was currently wearing. Thank you so much Ray! I will definitely be back when it's time to upgrade my work shoes.

Honestly the dude who works here usually is so helpful and nice always trying to make sure I'm not…read morebuying anything i don't need

I was looking for a particular protein powder which recommended by my friend. They carry it. The…read moreperson who helped me was telling me why this protein powder was great! I now know where I can get it! I'm a bus rider, so I took #6 bus to get there, but the building has its own parking!

I stop by every time I visit Hawai'i. The owner is so chill and has just what I need, whether it's…read morefinger tape, a gi, or just a badass shirt - they've got it all.

Gr8 place to buy fighting gears. Very helpful store owner. Allowed me to try the gear to ensure…read morethat I have the right size.

We swim. And bike. No running for us anymore. This shop…read moreserves all aspects of triathlon participants. We get goggles here before we swim the Waikiki Rough Water Swim. The selection of goggles is a bit limited but has always been adequate for us. We have also gotten swimsuits here. Staff are friendly and helpful. If you're swimming. Biking and/or running - this is the store for you!!

Raul, Hina, Ray, Scott, Luis, Ku, and Hanalei were amazing! The store is very well equipped, prices…read moreare very competitive, everyone was super friendly, they worked on my bike, and I got it next day. If you have a TT bike, road bike, gravel bike, any kind of bike, take it to Boca!!!

Everyone has different fitness goals and here at Glute University Coach Justin gives you the…read moreworkouts to make it happen. I personally wanted a stronger body and a booty. Coach Justin had been training me for the past half year and I've seen results! Working out with other women creates a safe and positive environment. We all cheer each other on here. You can pick a gym plan (how many workouts you want per month) that will best suit you. Try it out! You definitely won't regret it.

I love this gym! It's located in town, with tons of metered street parking in front. Bring…read morequarters or parking after 6 pm is free! Your first class is free if you DM or email coach Justin. I tried a class for free on a whim thinking there's no way I'm going to drive to town regularly just for a workout. I loved the first class so much that I went once a week for the first month (June). I decided to upgrade to twice a month in July, and saw really good gains in my strength, so for August I'm trying 3 classes a month! There are various classes and schedule times available. Membership packages come in monthly packs of 4, 8, 12, 16, 20, or 24 classes. I'm glad I joined right before the prices went up a bit. The prices are still very reasonable, especially since I was once an Orange Theory member $$$. I stopped going to 24 hour fitness over a year ago because of covid, and it's so packed in there all the time that it would give me anxiety even pre-pandemic. I love that all of the classes are women only (I've only taken one class where one guy showed up other than coach Justin). The only coed class is technically the Biceps and Curls class. I'm excited for more classes to be added on. Classes are generally limited to 8-10 people, with some classes being more full than others. My favorite classes are the Booty Camp and Booty Building classes. They will be moving in a few months to a bigger location. My dream is for there to be a Kapolei location so my lazy self doesn't have to drive to town anymore. They do follow Covid protocols and masks are worn during class with hand sanitizer and disinfectant wipes available. Bring a towel!