I would not recommend Trufant transportation to anyone coming to new orleans.
We paid for a bus service from 8am-10pm. We ended up not needing the bus service later in the evening and they would not refund us, which it's completely understandable.
However, with the amount we paid for that time block, we expected to be the only group he had for that day he seemed to have booked another ride and was not able to come pick us up for almost two hours when we asked him to come get us at 330PM!!!!!
If i'm renting a bus service for 14 hours and then only have to use 8 of those hours, do you think a business would be happy to provide the correct service in the smaller window. Instead, he made a group of 30 people wait in a parking lot for over an hour and a half, nearly two hours for him. Because of this, we had to miss a dinner reservation. With a party of this size, it was a very large deposit that we could not get back.
If there was a 0 star option, I would leave that here. read more