My fence is sturdy, looks great, and was put in in the timeframe that Patrick said it would be

Evil billing practices. Good luck trying to deal with the perpetual billing. They claim it's in the contract they give you, even if you don't get a contract because you signed up for a single prepay over the phone. Also, turns out it was pretty poor service. Had a guy show up after I was no longer owed any service and knocked in the door to explain why he couldn't get his seeding/aeration machine into my back yard. Never mind that he shouldn't have been there in the first place, and never mind that Virginia Green (way better service!) had no problems when they came through. read more

Robert is the best! Despite all the problems I have with scheduling and the call center Robert always comes to the rescue. Now only if Trugreen oils have him set permanently to my account!!! Just slot of oh one calls on my end to get things done. So for him I'll give them a perfect score! read more

Do Not Use Trugreen, This company is borderline a scam. Here is my experience: They tried to convince me I had 11,000 sq feet of lawn to overcharge me, I have 2,200 sq feet of yard. The salesperson came to my house, Lied about the services that would be provided, didn't let me read the terms and conditions, and signed the contract for me. They created 3 accounts for me so every call to support was painful as they had no idea what was going on. I have had to call their support 6 times to get a refund, which they have now held for 12 business days. Each time they would see how long I had been waiting and lied to say it would take 2-3 business days longer. Ex. first time I called it was 3-5 business days, the second time I called on day 5 they told me it was 5-8 business days. We are up to 13-15 business days. Use anyone else. read more

This business is a rip off. After paying up front for a year out yard looks worse than ever. Bald spots we never had and moss growing everywhere. I cancelled verbally and then the technician showed up and applied a treatment to my lawn. I questioned it to him but he said I was on the list. Next day I got a bill. I only paid and agreed to one year paid up front and no more. You have to go in and create an account and cancel your own account. Buyer beware it is all a ripoff.... read more

I have been a customer of TruGreen for over a decade. Recently I have grown frustrated by their inability to control crabgrass and weeds in the yard. This year has been particularly bad and the lawn frankly looks terrible. When I called them to apply broadleaf weed killer they told me they could not come for 3 weeks! "Customer service" needs a name change. Needless to say I will be cancelling my service. I'd suggest looking elsewhere for your lawn care. read more

Had an absolutely beautiful lawn, grass where it never grew before until we ran out of rain. It will come back. Overall they have done a very good job.They fertilize, kill weeds and grubs, aerate and seed and spray my shrubs for pests. I just can't do all of that anymore and am very satisfied with TruGreen. read more

They, True green, we're going into my subdivision telling everybody they did our yard work. They have never been in my yard. I use a local guy who does a very good job. Evidentially True green likes them. read more

In the Fishersville's area, Spencer is the best!! He is very helpful and does a great job. I am sure Tru Green has many people that work for them, but rest a sure, Spencer is the best. We had other Tru Green workers come out, but Spencer Coby takes pride in his work. He is the Manager in this area. I am very particular about who I hire. read more