Truist is a great bank. There are branches all over. If I am traveling, I can usually find one. The…read moreemployees are kind.

Went to this branch today, we are new to the area. Did a wire transfer today. Everything went nice…read moreand smooth. The staff was so friendly and nice! Even got some recommendations for local places to eat an even a spot my wife can get a haircut lol. What a nice bank to have locally. Thank u Tina an Cindy

Over five years ago, I opened an account with the Freedom First Credit Union at their Downtown…read moreRoanoke branch located on the corner of Campbell Ave and First Street. Today, since I was in the area of Crossroads shopping at BJ's, I decided to visit the Freedom First Credit Union branch there. The branch is located in a modern small strip mall together with Tropical Cafe and with the Roanoke Financial Empowerment Center. Not only does this branch contain a drive-through, but it also has a modern ATM machine outside the building and a depository box as well. As I entered the door, the place was clean, modern, and decorated with extra large poster size photographs of family and people starting a small business. It also had some large size slide images display cases with Spanish writing saying: "A More Brilliant Financial Future Begins Here," and "Follow Your Financial Dreams with More Confidence." There were also individual offices with glass walls where soon to be customers or current customers could go to discuss with a Freedom First Credit Union representative their current needs and the financial services that could meet those needs. The place also had modern, comfortable seats spread around so people could sit and wait. In the end, there was the teller counter currently with two tellers. One of the tellers was assisting a customer, and the other teller greeted me with a smile and a warm welcome. I handed her my Freedom First Credit Union Card and requested four rolls of quarters from my checking account. After looking at my account in her computer and seeing that it was in good standing, she efficiently processed to obtain the four rolls of quarters for me, had me sign the digital display, and provided me with a receipt of the transaction. Besides the fact that you can open an account at Freedom First Credit Union with very little money and their staff are very friendly and professional, I also enjoy the convenience of their user-friendly app. You can see all your transactions in the palm of your hands, transfer your money from one account to another, take a picture of a check you received and make a deposit via your app, and have useful information about financial planning and the other services they provide. One of these services is the Roanoke Financial Empowerment Center, where you can meet with a financial counselor and receive financial education and advice. Another service is meeting with a credit union representative to review your current services and see if you would benefit from adding additional ones or modifying your current ones. Another is meeting with a financial planner to talk about investments. Even though I still have an account with a large bank as well, Bank of America, which I've had since I started attending the university, that at that time was known as Bank of Boston; I have great pride of being a banking customer of Freedom First Credit Union and would highly recommend it to all those considering opening a new account for the first time or those who are considering switching financial institutions because they are not happy with the service or personal attention they are receiving elsewhere. This is one of the advantages of dealing with a credit union over a large bank. I highly recommend the Freedom First Credit Union to all of you who would like to have a relationship banking experience and be treated like a member of the family.

This is not a bank or credit union. if you want your funds cross mingled , lost , or outright…read morestolen this is the place for you . customer service is a joke at best . Management knows catchy lines like "we care about our community been working it for decades " but can't spell it correctly, Management also enjoys blaming you the customer for their errors . you would be better putting your funds elsewhere.

I've had great service with this State Farm office for many years. Look forward to doing business…read morewith them in the near future.

'been using the services of Bill Keller's office for years now and I can unequivocally say that…read moreit's been an amazing experience. The #1 reason is the response time. When you contact an insurance office, you need something. They respond immediately and always with a smart, sensible answer or sound piece of advice. Yes the rates are reasonable and that does matter, but I'm big on customer service, and I'd say you will never be let down if you bring your business here!

I can't believe the call I just received from Simple Blessings, Inc. In Altavista, Virginia. I…read morecalled the owner to request a review of my homeowners and automobile insurance. The owner, Patrick, was extremely condescending and, rather than review my current policies, told me to go elsewhere. WHAT? I called him out for repeatedly talking down to me and he drops ME after many years. I will find another agent but I'd advise anyone to stay away from this agent. He claims to be a Christian but operates worse than any agent I've ever dealt with. RUN. RUN. RUN.

Can't begin to say enough good things about this company. Patrick and Debbie have been amazing to…read moreme and my family year after year. If I have any problems or questions all I have to do is make a phone call and they take care of it no matter what it is. You won't find a better company or better people to do your insurance business with. I've been with this company for many, many years, have referred several people to them and can happily say I don't just think of them as my insurance agents, they are some of my closest friends. They truly care about all of their clients!

Davie Honaker and his State Farm Insurance Company are amazing to work with! I got a quote from…read morethem from a referral. I was amazed at the amount of money he saved me on my car insurance, but also added home insurance that saved me even more money than I was paying for just auto insurance from a big company! Highly recommend that you reach out to them for all of your insurance needs!!!

After a sudden water emergency, we were overwhelmed and unsure what to do. Hayden Insurance was…read moreincredible. Within hours, they guided us through filing the claim, connected us with The Crew (emergency water services), and made sure our policy covered the damage.They handled everything quickly and professionally, and thanks to their help, we had repairs started within days. I can't thank them enough for turning a nightmare into a manageable situation. Highly recommend them for anyone looking for reliable, responsive home insurance support!"

I've had Hayden insurance for a long time and it seems like their rates are creeping up at an…read morealarming rate. I've never had to file a homeowners insurance claim but my rates have increased 61% over the last two years. I haven't got the bill for auto but hopefully it hasn't increased that much or I will have to start looking for a new insurance company.

The team at Blue Ridge Insurance are wonderful. They are very responsive, go out of their way to…read morehelp all the while being very pleasant. Cameron Judd has very easy to work with regarding policy changes. I highly recommend their team.

Brian and his team at Blue Ridge Insurance always put their customers first…read more If you are looking for someone to get you the best coverage for the best rate and all the while giving you the best service, look no further.

Davd Via and his staff are outstanding. They go out of their way to make me feel like a customer…read moreeven though I am not one of the agency yet. They are so professional and very organized. I thoroughly trust that David and his agency will do the best for me in my search for good competitive insurance rates. I thoroughly recommend the Via Agency to anyone.