Not very safe or clean. Homeless people sitting right in front of the atms today. This should be…read moreregulated. Wells Fargo is a big enough company to be able to afford security or for this to be regulated. Do better as a company to create a comfortable and safe experience for your customers.

This sells Fargo has not only the dumbest employees but the slowest service... They have three…read morepeople in he window right now with 4 more people just it ting around and a line of 9 people..... Everytime I come in its a new policy change. They say it's company policy yet no other company ( including wells Fargo) has these issues.. These employees at this branch are so dumb and it's known by people hence why it's been robbed 4 times..

Not really sure why folks have rated this bank so low but it's literally just a bank. Always a very…read moresmooth process when I need to go in and perform any type of business.

Hands down the worst customer service experience I've ever had at a chase bank. I've been with…read moreChase for 21 years and after today and the way I was treated by the banker, I'm moving everything over to my Navy Federal account, I've tolerated Chase even as they have declined for many years out of straight loyalty. But not anymore. I wish I caught the banker/"manager" name. She has no purpose being in customer service. She was in the desk to the right hand side nearest the tellers. Fit, young brunette. She lied about policy that does not exist. Accused me of check fraud. Ended up going to the chase north up federal in Oakland park and had a totally different experience. They even agreed that what she did was against Chase policy.

I sent the following letter to Citibank corporate about the branch manager here, and thought it…read moremight be useful to post it. To whom it may concern at Citibank corporate, I'm writing to you today in regards to an interaction my partner and I had with one of your branch managers on Friday August 14, 2015. We came into our local branch to open a new joint checking account. We arrived at approximately 4:30pm, with about 30 minutes left before closing. We signed in and waited for our name to be called. It was slightly busy but nothing too crazy for a Friday afternoon. It appeared that there was only one personal banker working at the time, and he was currently helping another party. When the branch manager finally called our name, she asked us to confirm that we wanted to open a new account. Once we said that we were, she alerted us to the fact that the party before us was also opening a new account and that the bank would be closing soon. She said that new account openings can sometimes take up to 45 minutes to one hour. She gave us a choice. She said, "You can either wait for the people before you to finish up, or you can come back another day." Because I work nights and often find it difficult making it to a branch by 4pm, I had no problem waiting, so we decided to go ahead and wait. Once I said we'd just wait, the branch manager appeared a bit surprised. She said, "Really? You want to wait until 7 or 7:30 before they finish up? We are closing in 30 minutes," which I didn't quite understand since it was only 4:30. Nevertheless, I asked if there was anyone else working at the moment that could help us. When she confirmed that there was only one, I just shrugged and said again that we would wait. An exasperated look came across her face. Her body seemed to deflate, she rolled her eyes, and she walked off without a word. Incidentally, the party ahead of us finished up rather quickly and the personal banker on duty at the time took great care of us. We opened our joint account in a timely manner and he was very friendly. However during our meeting the branch manager interrupted us several times, asking him to let customers out, as the door had been locked at 5pm. While I understand that coming into the branch just before closing time on a Friday to open a new account isn't the most convenient time for the bank, I believe it's the bank's responsibility to make the customer feel comfortable and welcome. I have never opened a joint account before, and felt that this small life event was met with an air of unwelcomeness. I understand that the staff have their own personal lives, and that maybe having to stay a little while longer would be a slight personal inconvenience. But to allow one's self to openly reveal that to the client is unprofessional at best. I've been a Citibank client for 11 years now, and have been coming into this particular branch off and on over the past few years. My interactions there have always been met with professionalism and respect until yesterday. Incidentally, this is the first time I had met this particular branch manager. To make sure I was referring to the right person, I found her Linkedin profile. In it she writes of her job at Citibank, "...provides a superior level of customer relations and promotes the sales and service culture..." Frankly, if yesterday's interaction was her example of superior customer relations and the promoting of sales and service, I don't want to catch her on a bad day. I was given a choice to wait or to come back another day. I chose one of the options presented to me. When this choice was met with blatant indignation, I suddenly wasn't so sure I wanted to continue my 11 year relationship with Citibank, or to open a new account at that. Any trained banker must realize that when new accounts are opened, they present the company with an opportunity to start a long lasting relationship with the client. To be greeted like this was a turnoff. Nevertheless, the account was opened and we were satisfied with the level of service we received that day other than from the branch manager.

Nice location but terrible customer service (6 years ago it was much better). This branch lately…read morehas had bad managers and bankers. Dreadful service! I have been a client of Citibank for over 20 years; I am not lucky lately with bankers (rude and inappropriate talking and questions). Recently I was there, and this female banker of Hispanic origin (Spanish speaker) was nice but suddenly asked an inappropriate question about my recent trip. As a Citi Gold client and a very highly educated man, I found her question very inappropriate. The vibe inside that branch has not been good for the last 6 years. From now on I will try to do my stuff online or call Citibank by phone. I come in and I feel the negative vibe. Bankers and also the manager in this branch are terrible at helping clients. It seems to me they are better helping Spanish speakers and Caribbean clients. I will try to do it by phone and online. I am tired of rudeness. I am tired of impolite bankers! Run from this branch! Customer service lately sucks!

Took care of a problem and handle it very professionally. They took the time to explain what was…read morewrong with the server big help! Thank you

I would personally like to say thank you for the great support team at American national Bank. They…read morehandle the issue promptly and professionally thank you.

After the closing of the branch Bank of America on Bayview Drive and Federal Highway, I had to…read moresearch out a new branch. I tried both branches the have on Federal but besides being inconveniently located, they were crowded and I felt unsafe. Then, I happened upon this one on Oakland. What a relief as it's clean, neat and has a very friendly as well as exceptionally capable staff. The also have Merrill Lynch agents on hand, plus I felt secure and safe. There seem to be no street people dead beats hanging around here, as there were at other locations.

This is a convenient Bank of America located on Oakland Park just east of Dixie Highway, so it's…read moreconvenient if you are in the Oakland Park and/or Wilton Manor vicinity. The drive through area is ample with three stations for drive thru banking and three drive thru 24-hour ATM machines, these ATMs have large screens and they are really easy to use. As you exit the drive through area, you are again on Oakland Park Boulevard and you can easily make a right to keep on going with your busy day !!

I I opened a CD at this location in lighthouse point for seven months when it was matured I…read moreapparently waited three days over the date that I was supposed to, which was seven days, to go in and do something with it. I was waiting for my husband to make sure 10 days after mine. my fault I shouldn't have waited apparently, but I've never seen any other bank automatically roll your money over to whatever they wanted to. They rolled it over to a one year with a lower interest rate instead of doing something closer to mine, which would be the six months at a higher rate that I could've lived with. I found a better rate at , my old Amtrust bank in Deerfield. They charged me $400 to take that money out because it was three days over. They would not change it to a six month which I said I would leave the money there. They didn't do anything to help us I even offered to leave my husband's money there. No help at all. This is not the first CD I've had there they have decent rates, but they are not willing to help you very unprofessional. The man that I open the CD with was gone a week later when I went back in for another account so something did not sit right with me from the very beginning. I would never use this bank again. I don't care what their rate is. They were very unprofessional not working with me. I was told that they are able to help sometimes if there's a good reason . So they are able to do something if they wanted to keep your business and apparently they did not care about it. It was quite a large sum of money so even leaving it at a lower rate for that amount of time was not feasible.

Once you start dealing with the super kind and professional team at this branch you will never want…read moreto bank anywhere else. My business partner banks with them and when we opened up a business account together he raved about them so we went there to open up the business account. Chris Truster is so fantastic he even brought a mis-mailed check card to my office. Who does that these days! Bank United does that's who. Cheers to a well run bank and lovely, home town feeling office. Love it.

I've had a Wells Fargo account since high school. From the outside, this Coral Ridge branch seems…read moreto have been here about that long (decades LOL). I rarely go inside since the outdoor ATM is useful although there is no parking directly in front of it. Last week I was pleasantly surprised that the interior has gotten a facelift. It's now contemporary, more bright and feels spacious. The teller is still behind bulletproof glass. There are 3 teller windows but I've never seen more than 1 open no matter how many customers are in line. There is also 1 drive-through window but disappointingly no drive-through ATM like competitors nearby. I went to exchange some bank notes and was asked to enter my ATM card. I wasn't withdrawing or depositing so it seemed an odd request. The teller was pleasant enough.

Best Wells Fargo branch I've ever visited. Knowledgeable,…read morehelpful, courteous. A great experience. 5 star.

This is our new bank! Like every other place we have discovered in Wilton Manors, this place is…read moreinviting and makes you feel at home! Thanks Tim!!!!

This branch bank is brand new from the ground up. It sees the new architectural stands for new…read moreChase branch banks. The inside is well lit with an eye pleasing modern up to date decor . The entire staff is well dressed, friendly and polite. There is plenty of free parking and easyhandicapped access. They offer J P Morgan cash management which is very similar to Bank of America's Merrill Lynch.

I was highly impressed by my experience here. From the moment I walked in the door, I had an…read moreassociate asked me what I needed. When the withdrawal amount exceeded what I could do with the machine at the store, she directed me to the very short line for the tellers. The teller helped me quickly and efficiently, And double counted the cash, I was on my way. It is also very beautifully designed, and I am tempted to make this my regular bank, although it is not the closest one to me.