Not very safe or clean. Homeless people sitting right in front of the atms today. This should be…read moreregulated. Wells Fargo is a big enough company to be able to afford security or for this to be regulated. Do better as a company to create a comfortable and safe experience for your customers.

This sells Fargo has not only the dumbest employees but the slowest service... They have three…read morepeople in he window right now with 4 more people just it ting around and a line of 9 people..... Everytime I come in its a new policy change. They say it's company policy yet no other company ( including wells Fargo) has these issues.. These employees at this branch are so dumb and it's known by people hence why it's been robbed 4 times..

Hands down the worst customer service experience I've ever had at a chase bank. I've been with…read moreChase for 21 years and after today and the way I was treated by the banker, I'm moving everything over to my Navy Federal account, I've tolerated Chase even as they have declined for many years out of straight loyalty. But not anymore. I wish I caught the banker/"manager" name. She has no purpose being in customer service. She was in the desk to the right hand side nearest the tellers. Fit, young brunette. She lied about policy that does not exist. Accused me of check fraud. Ended up going to the chase north up federal in Oakland park and had a totally different experience. They even agreed that what she did was against Chase policy.

I worked 3 in a half years for a sheriff office in Louisiana, I got my $2797 pension check,…read moredeposited into a navy federal atm on July 17 2023, check was endorsed by myself and dated 17Jul2023, but the next day the check was cashed at this branch fraudulently by a teller, no one is willing to help me out because I don't have a chase account. how can a check be pulled out an atm to be cashed, and chase didnt question it at all, now I lost my pension check that I worked so hard for.

Nice location but terrible customer service (6 years ago it was much better). This branch lately…read morehas had bad managers and bankers. Dreadful service! I have been a client of Citibank for over 20 years; I am not lucky lately with bankers (rude and inappropriate talking and questions). Recently I was there, and this female banker of Hispanic origin (Spanish speaker) was nice but suddenly asked an inappropriate question about my recent trip. As a Citi Gold client and a very highly educated man, I found her question very inappropriate. The vibe inside that branch has not been good for the last 6 years. From now on I will try to do my stuff online or call Citibank by phone. I come in and I feel the negative vibe. Bankers and also the manager in this branch are terrible at helping clients. It seems to me they are better helping Spanish speakers and Caribbean clients. I will try to do it by phone and online. I am tired of rudeness. I am tired of impolite bankers! Run from this branch! Customer service lately sucks!

I used to work in a bank years ago before things were computerized but I would have gotten an…read moreearful from my Branch Manager if any of the following took place. From opening the account, to waiting over a week for a debit/ATM card, then waiting even longer to log into the new account with a password because I didn't get the weird ONLINE TOKEN generator that looks like a calculator, to people asking me if they can help me in the lobby to not coming back to me unless I stood up and approached someone to help me again, it's just the worst customer service experience I have ever had in a bank.

Took care of a problem and handle it very professionally. They took the time to explain what was…read morewrong with the server big help! Thank you

I would personally like to say thank you for the great support team at American national Bank. They…read morehandle the issue promptly and professionally thank you.

After the closing of the branch Bank of America on Bayview Drive and Federal Highway, I had to…read moresearch out a new branch. I tried both branches the have on Federal but besides being inconveniently located, they were crowded and I felt unsafe. Then, I happened upon this one on Oakland. What a relief as it's clean, neat and has a very friendly as well as exceptionally capable staff. The also have Merrill Lynch agents on hand, plus I felt secure and safe. There seem to be no street people dead beats hanging around here, as there were at other locations.

I have been with Bank of America card for five decades. My account was hacked on July 3. I have…read morespoken to four people in the branch office Tonya, Asia, and Samar . I am extremely disappointed from my experience from these three individuals. Unprofessional no follow through and nothing but lies. I have made an appointment after appointment after appointment and evening working with a Bank of America representative and I only had a half hour appointment I was on hold for 45 minutes lines using somebody to wait and wait and wait for somebody to pick up. Outrageous I completely got everything I asked for not taken care of and then Asia's unprofessional attitude was information from me that I had to send out to merchants. I had requested one letter which I was told by a representative on the phone that I could use for every merchant that was a then I was told by. Samara that she would write the 15 letters to me I was away from August 10 to August 2 I got more duplicate letters, letters that were written out without a merchant's name and was told that Asiya had exhausted all of her possibilities and was not able to provide for me a letter for the city of wilton manors for check came back for insufficient funds due to the account closed because it was hacked. I been walking behind the elephant at the circus, chasing them information, not getting messages returned things being sent to me through the US mail as opposed to an email and now Sia and. are not returning my calls because I wanted to escalate this problem. If you look the rating is a three out of five. It's a joke and after 50 years, I will be leaving this establishment and never ever walking into that Oakland Park again what a mess. I rate this company a zero this or helpful to me in any way whatsoever this office is the absolute worst. They do not communicate internally and they flip everything around to be me the customer's problem. This is a financial establishment that is not being transparent and now have copped an attitude with me because they don't like my behavior because they can fulfill my needs and all can tell you is I was averaging four days a week going into that branch to this day. It has not been resolved and they don't care.l

I I opened a CD at this location in lighthouse point for seven months when it was matured I…read moreapparently waited three days over the date that I was supposed to, which was seven days, to go in and do something with it. I was waiting for my husband to make sure 10 days after mine. my fault I shouldn't have waited apparently, but I've never seen any other bank automatically roll your money over to whatever they wanted to. They rolled it over to a one year with a lower interest rate instead of doing something closer to mine, which would be the six months at a higher rate that I could've lived with. I found a better rate at , my old Amtrust bank in Deerfield. They charged me $400 to take that money out because it was three days over. They would not change it to a six month which I said I would leave the money there. They didn't do anything to help us I even offered to leave my husband's money there. No help at all. This is not the first CD I've had there they have decent rates, but they are not willing to help you very unprofessional. The man that I open the CD with was gone a week later when I went back in for another account so something did not sit right with me from the very beginning. I would never use this bank again. I don't care what their rate is. They were very unprofessional not working with me. I was told that they are able to help sometimes if there's a good reason . So they are able to do something if they wanted to keep your business and apparently they did not care about it. It was quite a large sum of money so even leaving it at a lower rate for that amount of time was not feasible.

Once you start dealing with the super kind and professional team at this branch you will never want…read moreto bank anywhere else. My business partner banks with them and when we opened up a business account together he raved about them so we went there to open up the business account. Chris Truster is so fantastic he even brought a mis-mailed check card to my office. Who does that these days! Bank United does that's who. Cheers to a well run bank and lovely, home town feeling office. Love it.

I've had a Wells Fargo account since high school. From the outside, this Coral Ridge branch seems…read moreto have been here about that long (decades LOL). I rarely go inside since the outdoor ATM is useful although there is no parking directly in front of it. Last week I was pleasantly surprised that the interior has gotten a facelift. It's now contemporary, more bright and feels spacious. The teller is still behind bulletproof glass. There are 3 teller windows but I've never seen more than 1 open no matter how many customers are in line. There is also 1 drive-through window but disappointingly no drive-through ATM like competitors nearby. I went to exchange some bank notes and was asked to enter my ATM card. I wasn't withdrawing or depositing so it seemed an odd request. The teller was pleasant enough.

Best Wells Fargo branch I've ever visited. Knowledgeable,…read morehelpful, courteous. A great experience. 5 star.

This is our new bank! Like every other place we have discovered in Wilton Manors, this place is…read moreinviting and makes you feel at home! Thanks Tim!!!!

This branch bank is brand new from the ground up. It sees the new architectural stands for new…read moreChase branch banks. The inside is well lit with an eye pleasing modern up to date decor . The entire staff is well dressed, friendly and polite. There is plenty of free parking and easyhandicapped access. They offer J P Morgan cash management which is very similar to Bank of America's Merrill Lynch.

First bank I have been to that has the best customer service! An actual person greets you as you…read moreenter as no answering machines at this Bank. Met Lisa Miller who is a great asset to Chase..She helped me with balance transfers personality plus.