Do not trust them! I did all the legwork to make sure my policy was covered and it wasn't. They…read moreeven admitted that They dropped the ball and I had a lapse of coverage for over three months, and I tried to contact them continually and was told it's fine that it is covered when it actually wasn't! I would give of a negative stars if I could. Even refused to pay for the new inspection needed since they dropped the ball and there was a lapse in coverage. Not to mention, I was going to have to pay more now because of a lapse in coverage. Do not use.

Amanda was a pleasure to work with to obtain my car insurance. She found me a great rate that saved…read moreme over $200 for a 6 month policy with Geico. I highly recommend Bay Area Insurance Shop, A+ customer service and so willing to help if you're not that savvy on a computer that gains you discounts.

Dawn is wonderful - she is extremely knowledgeable. She is straight forward, easy to speak…read morewith.... All while being a true professional. She opened my eyes to the gouging that I was taking with my previous auto insurance. I do wish I had called her a long time ago.... my insurance bill, for my two cars, was cut down to a little less than half of what it was. Thanks again Dawn! I wish you could see me smiling ... ear to ear! Bill B.

Dawn did a great job transferring state to state insurance policies. She explained everything well…read moreand was able to transfer all my coverage to one office. I have been with State Farm for 44 years and I feel confident that they will cover me if anything happens.

This is honestly the first time I have ever written a review for an insurance company. However, I…read morehave had such great customer service and great rates from this company that I felt it was time to write a review. I started looking at companies that would insure older homes after my current insurer (USAA - love them) was unable to work with older homes. I was put in contact with Marshall Hair. Let me just start by saying he is prompt, intelligent and such a nice person to deal with. When buying or attempting to buy an older home, the insurance and inspections, etc can be all consuming. We've had to come back at least three times for new quotes on different houses. Each time, I have to say, Marshall was super nice and helpful and very prompt with quotes. Honestly, he's gone beyond the call of duty to help us get the best company at the best rate. He will even check your current auto rates and let you know if he can beat them. I can't enough good things about this company and Marshall in particular. BTW, you do not have to be in Tampa or St. Pete to use them. They cover a wide area. My advice is to give them a call!

Called four times in the span of 2 1/2 weeks to this agency to get a Condo Quote. What a…read morenightmare. The agent "Liz DeBaco" put me off and put me off, Oh I am sorry I haven't got a quote yet, I will have it for you at the end of the day, so she said 3 times. She was out of the Office for an Appt, and running late, and I was told by someone else, that she would be sure to put me in front and that was two days ago. If I could have gotten a quote to compare to what I had, maybe they would be less, but as it is, shopping early to avoid last minute will never work at this agency, save yourself some aggravation, and just call someone else, as this is the Advice Ms. DeBaco gave me when I had to call my fourth time. Evidently, they are so short staffed, that in 2 1/2 weeks she could not find time to enter a little information into her computer system to provide a simple quote. Come on, what is there anyway, but a few short questions to get a condo quote. I GIVE THIS COMPANY A NEGATIVE 10 STARS.

Changing to Iron Rock insurance for our home and auto needs was simple they handled everything. We…read morehad to turn in a few pages from our prior insurance company. They made all the necessary calls. They offered pricing options from other companies, but suggested the best one we should go with that we meet our needs. I highly recommend Iron Rock.

I had the pleasure and then displeasure of working with Iron Rock that didn't last very long. If…read moreyou're looking for a quote, they can help., If you're looking for an Agency to represent you, your out of luck. When I had my first and only problem with the service, I continued to ask for a manager which took 3 conversations until one was placed on the call. Each person had NO customer service skills. I was, at this moment upset because they simply dropped the ball. (trust me they don't want to hear it) Upon talking to the Broker Lisa, she said "We're sorry, were just so busy". Then clearly, she didn't want to listen to me and said, "Clearly we are not a fit for you, you moved your insurance with someone else, so we seem to be done". To me, we hire the Agencies for the service and customer service, should we have issues because they are the experts to advise us. Buyer beware; this is not the Agency to help you with that. You would think in an Industry the works off retention of Clients, this would be handled differently. I can only pray that other insureds start to feel the same way and cancel, cancel, cancel. I'd give them a "0" in review if it allowed me to.

Irene is very knowledgeable and pleasant to do business with. She was extremely attentive to all…read moreof my questions and provided well informed guidance throughout the process of establishing new auto insurance coverage. Through State Farm Irene provided me very competitive pricing. I would recommend her to all of my friends and family.

I was involved in an automobile crash and State Farm was by my side from the moment it happened to…read morewalking me through all the steps from getting the car towed for damage assessment to filing the claim with a satisfactory resolution. I have been a State Farm client for over 40 years. They are the best.

I have used Insurance Insources for my insurance needs for years, They are professional and found…read moreexactly what I needed in a timely manner. I Especially Kris Morison. She is the best.

Excellent agency. This is the first time I've used an insurance agent that isn't bound to a single…read moreinsurer. I've always shopped policies myself. It seems like it's a hundred times better to leave the comparing of policies to an expert. We got much better coverage for nearly the same price. Sondra was fast & efficient. I urge everyone to use Insurance Resources for their insurance needs.

I would like to thank Aimee for all her hard work getting us out of a bad situation…read more home owners insurance suddenly got canceled due to liq of the company Aimee put together a policy and it will be effective on Monday ask for Aimee you will not be disappointed

I tried to get workers comp insurance through this agency. Phone calls were not returned by their…read morestaff. After a lot of information was given to the agency, they lost it. It seemed like they really did not want business. After months of no quote, and another request for information, that had already been given to them...I gave up. Long story short, I would NEVER try and get insurance with them. Very Poor customer service. I ended up getting insurance through Comegys Insurance Agency in St. Petersburg. What a difference.

3-24-26 Luis, Seth, and the rest of the staff at this office…read morehave treated me extraordinarily well for 20 years. I had to stop by today to replace my lost auto renewal ID cards & Luis himself printed out the cards for me while I waited. That is the typical great service from this agency, whether by phone, email, or in person. Luis, Seth, and the staff always treat me with respect, patience, knowledge, and overall alacrity. I highly recommend Luis Macias State Farm Office. Gene L, St. Pete.

Luis Macias became my agent for home & auto insurance when I relocated from Chicago in 2017…read more Luis never fails to assist me ! I highly recommend Mr. Macias!