Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

My father had shoulder surgery 7/2026. Im a nurse and this was a very mediocre assembly line…read morehealthcare facility with nursing care concerns. At discharge nurse dismissed my father's breathing difficulties, wheezing and fast breathing. Pushed him into wheelchair despite my concern for his respiratory status. Was rushing to get him out because "she was getting another patient", gave incomplete and incorrect post op teaching where my mother didn't know what to do. When asked about an ice machine for recovery said "well I'll sell ya one for $200". Then provided no education, said there is a pamphlet that shows you what to do because she was rushing him out. Then did not verify post op medication discrepancy with surgeon which led to father missing dose of pain medication at home. Father was a number and nothing more. As a 22yr ortho/surgical nurse I would suggest going elsewhere. Will not allow anyone with patient while they are being preoped which can lead to mistakes in medical history, and caregivers being unaware of what they need to do. As well as cause anxiety for patient and family.

Dr Mark Casillas is excellent in explaining in detail findings from MRI, giving options of care and…read moretreatment plan, approachable for questions --only drawback is having to wait 1--2 hours in waiting room before seeing him

I waited 7 weeks for an appointment. Appt was at 11:00. Even got a reminder the day before,…read moreconfirming 11:00. I showed up 15 minutes early, only to be told my appointment wasn't until 1:00. !? The girl says, "Well it doesn't really matter. He's running so far behind that he can't see you until tomorrow morning anyway." I was stunned. wtf. I canceled the appt and walked to the elevator. While waiting for the elevator I decided to go back in there. I politely told the girl, "Look, I'm not a Karen but what y'all did to me was really shi**y. Really shi**y." She just shrugged. I counted NINETEEN people in the waiting room, most of whom -- after waiting for hours -- probably will not get seen today. And probably a couple dozen more on their way there from god knows where (people drive from all over south & central Texas for appts). And the office isn't telling anybody anything. No heads up. No courtesy call. Nothin'. I've been a patient here for years. I see several of the doctors. They are top notch. The corporate/office management... not so much.

The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

Dr Marx and the staff were fantastic. Dr Marx treated me for tendinitis around my knee (quad…read moretendon). He's an athlete himself, and he's great with sports medicine. Thank You Dr Marx!

From start to finish our experience was phenomenal. Front desk was attentive and thorough. Dr John…read morewas informative and answered all of our questions, he was also very attentive to our Son and his needs. Thank you Stratton Team, we appreciate y'all! OSS

As always, it was a pleasure to go to Stratton Sport & Spine! Matt took care of all my issues and…read morehelped me stay on track with my fitness goals. Stratton Sport & Spine is the best!!!

I was referred to this clinic by my primary doctor…read more Booking: Getting an appointment is super easy and they are friendly over the phone. I thought it was odd the appointments are 15 minute time slots, but I moved forward. I asked how much it would cost since my deductible is very high, they said they don't know until I show up for the appointment. I thought that was odd. Online system: The appointment showed up in my portal. I was able to easily fill out all the necessary paperwork online. Doctor office: It has ample parking. It is easy to find in the building. The front staff are friendly, clueless because again I asked how much, they had no idea. Doctor: The doctor was running late, but used to that. I was willing to wait since I wanted to know what was wrong. I had a CD of my MRI ready. The doctor came in said don't need the MRI, I got the report. He said I need surgery and poked the problem stop and asked it that hurt. Since it did that was enough to confirm I needed surgery. Okay, I am not a doctor, he is and probably sees these all the time. I had notes written and I looked down to refer to the list of questions, I took notes, and then caught the doctor staring at his watch. He had an emergency surgery scheduled later in the day and he was irritated by my questions. After 10 minutes, he matter of fact gave me my options and said book another appointment if I have follow up questions. In a bit of shock, I agreed and left. Notes: a few days later I got a notice that my doctor notes were in the portal, I looked at the notes and doctor was clearly not paying attention because he got the months wrong, I said May and the notes showed March. Bill: My bill was over $300 for less than 15 minutes visit! They charged my insurance a 45 minute appointment. They charged me for waiting on the doctor! When I called the billing department to ask why the bill was so high, they said the 45 minutes is not only for the doctor but for the back end staff. I explained that is not right when I have to pay a high deductible for insurance. After this bill and the doctor being bothered by my presence and did not look at my body part other than poke where the problem area is, I will not go back to this clinic or recommend it to anyone. Save your money and go somewhere else. I did and got better service at a better rate.

Normally I do not believe in posting reviews of medical professionals on Yelp but because they have…read morea link on their website, here it goes. Dr. John Chance and PA Ashley are great providers, they get 5 stars. They listen and do thorough physical exams. They were able to order a STAT MRI for my groin pain and contact insurance about authorization while I was in the office for my appointment. But that is the only great thing about this office. Their administration, billing and phone triage could use much work as there is nothing personalized about their service. 1. I was told my PT would be $50 for each visit but then I get a bill for almost $200 in additional charges. I spoke to Donna, practice administrator, in the office and told she would look into it. 1 month later and no follow up, even after I called a second time. I refuse to pay for services that they can not justify for charging. 2. When it comes to getting an urgent appointment, forget about it because that is "not their policy." I first tried to get an appointment for follow up once I completed my MRI but until they got the results in hand, I would not be scheduled. So I went 6 days with no verbal results on my MRI until the PA called me back. While she was out of town, no one else bothered to let me know my results and that I should be on crutches. Then, when I call to schedule a Same Day Appointment, due to having increased pain, they only do that if there is a fracture present. Well there is and still no appointment given. I understand there are policies in place for a reason. However, when your business is to treat patients, sometimes policies have to be moved navigated a different way.

Had a good overall experience with this Airrosti location for plantar fasciitis treatment. Was…read moretreated very quickly in only four sessions total and pretty minimal financial expense thanks to my insurance. My four sessions were done in a span of only two weeks which was less time than my primary care physician would have even been able to get me in just for an appointment to then refer to a podiatry specialist- that route probably would have been months longer and a lot more costly. Not only does Airrosti do the hands on treatment but also teaches you KT taping techniques and long term stretches to help reoccurrence. Overall I was satisfied with the care this location provided. Prompt appointments, friendly staff that really seemed to care about my recovery and ended up being way more cost effective than the traditional route of pcp/specialty referral. Would not hesitate to recommend them or return again if needed.

First thing l told Dr Burns at my initial visit was that he was my last resort. After 5+ years of…read morefighting horrible leg pain and countless appointments with Pain Management doctors, ortho doctors, PT doctors and Chiropractors, hei was my last gasp for relief. Airrosti did not disappoint. As a matter of fact, Dr Burns and Jason did more for me in my first visit, than anyone did in the past 5 years. They took the time to listen to me and formulate a plan. Dr Burns did the manipulation and Jason helped me with exercises....all planned perfectly to relieve me of pain. What reinforced it for me was when they told me that they wanted to fix me, not adopt me. In other words, they're not looking to milk me for money....rather they genuinely wanted to fix me. It took me 3 visits to be on the road to full recovery. As long as I keep up the exercises, I should be good. They have a app that has videos of how the exercises should be done. Highly recommend Airrosti and specifically this office if you need pain relief.

The staff is nice. The doctor is straightforward which I appreciate. I just got my feet plaster…read moremolded for some custom insoles.

Dr. Martin Chaney is the best! He fixed ingrown nails on both big toes back in 2012 (never had…read moreproblems since). Then last year I had a freak accident and my right big toe nail came off, started growing back wrong, but he corrected and fixed it so it grew out normally. I had minimal pain for all the procedures and he gave simple and easy instructions for recovery. Would definitely recommend him for any nail problems.

Wonderful experience with the staff. You can tell at times they are overloaded with work / clients…read morebut they still do their best to make you feel seen, heard, and guided. At times it looks like they need more staff to keep up the amount of clients they have, but they some how make it through. They all try to genuinely make you feel comfortable by asking about you, day to day activities and family, that's really sweet and kind of them to get to know you and not just your injury they are helping you overcome. The experienced staff take the time to properly train their newer staff on how to do exercises and the reasoning behind it. they also make sure there is empathy and kindness behind their guidance too. Also, big shout out to Valerie for being a wonderful receptionist. Keep up the great work all of you, but of course within your mental limits. ^_^ Dr. Ely Ann Gonzalez is amazing! She's quirky, fun, super knowledgeable, empathetic, and overall helpful. I wish more doctors existed like her in the medical field. She may look young but her brain is wise. Dr. Gonzalez wants the best for you and really takes concern of your well-being. She is a breath of fresh air. My experience here was beautifully warming. I'm a shy person that doesn't do well in loud, busy environments, but here I started to feel a homey and accepted. If I ever need to attend physical therapy again, I know where I will be headed. -C. Gonzales

Of all the places I could have gone for physical therapy I chose San Antonio center and I can say…read morewithout a doubt it was the best decision I ever made for my full recovery. Brian and his staff are exceptional and very professional and always have your best interest for physical therapy at heart. Not only are they professional but they have great sense of humor's and authentically care for your well-being and adjust to your schedule and very understanding of life in general when it gets busy. I enjoy to this day my interactions with Brian and his staff for on going treatment. Weather it's Brian's sense of humor or his staffs genuine care, I always feel welcomed and cared for and not rushed at all. The time they take is amazing and attend to your needs and wants while in treatment. I highly recommend, hands down best treatment facility I have been to. Period. . Oh and I endorse this message. Lol.

Went to my Ortho appt since a Doctor I saw suspected I had Tennis Elbow. I started feeling a sharp…read morepain in my elbow when gripping & pulling & even extending my left arm. It had been like this for 3 weeks & anti-inflammatory meds & icing weren't helping. I arrived 20 minutes early and had pre-filled my Patient Forms online earlier. The MA, Amanda called me in about 10 minutes before my appt, took a Q&A of my symptoms & told me I'd get an Xray first; The Xray tech escorted me to the back & took some Xrays & I went back to the exam room. Shortly thereafter, Dr. Alexandra Matthews came in & recognized me as I saw her in 2018 for knee pain & treatment. I told her my symptoms & she checked my elbow & confirmed that I had "Tennis Elbow." She suggested a Steroid injection to give relief within 24-48 hours. While she was injecting me she was telling me to think about my upcoming vacation & what I was looking forward to so I wouldn't focus on the stinging feeling. She had given me injections on my knee before so I had an idea. Dr. Matthews was pleasant & had a nice demeanor as in 2018 so I was pleased with that. She even commented on how detailed my answers were on the Patient Forms & she was so happy for that! She wanted me to get PT & a followup appt so next up was Dr. Brandon, the PT. Brandon came in to talk to me about my issue, showed me on a Human Body Muscular diagram what area is affected, why & how they'll approach therapy & modalities. I asked him a few questions & he was very thorough & easy to understand. Afterwards, I set up my appointments on 2 parts of the checkout counter. One for the followup & the other with the PT scheduler. This place is a well-oiled machine & runs with efficiency & professionalism. We'll see how the PT visits pan out!

My wife's orthopedic referred her here to have them work on her shoulder issue. The doctor set up…read morea time for her first visit, and we were pleasantly surprised to get in so quickly. Getting to this location is easy, and it has a lot of parking in front. During the first several weeks we found parking to be an issue (more folks coming in than they have parking spots). A tip from one of the employees led us to parking in back of the business. After getting that tip, we never had a parking issue again. Upon entering the office the first time, we were immediately greeted by the folks at the front desk. Us being new, they helped us get all the paperwork completed and helped us get ready for PT. Then, very quickly. one of the PT's came out to get my wife and take her back. Although signage indicates that no one except the patient is allowed in back, they invited me back with her. My wife met all the guys who would be working on her (about 5 different PT's worked on her). This was a different experience than I have had at other places (1 PT did all the treatments). She liked all of them (maybe because they were all young and buff), and they all took great care of her. She has not finished her treatments yet, but she is already much better. Will I return? Definitely if/when I need that type of service.

11 months ago 3 Jan 2025 I placed a FNP Stephanie Benton review which continues to hold true today…read more Please look at my 3 Jan review. Consistency & responsiveness are her trademark hallmarks that persist. Great Provider & Caring Person. See her when you can.

THIS IS THE LAST place you'd want to receive care from. Patient has to call office several times to…read moreget the medication prescribe? It's been over one week a medication was prescribed to me and I'm having to call the office to tell them how to do their job! Takes a month just to get lab work back because staff won't upload to portal! This place has a lack of communication overall! If you want quality care go elsewhere. Simple blood work in their office will have you waiting for 1 hour!