Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

Highly recommend Bobo Electric. Hired on two separate jobs and pleased with their service. Good…read morecommunication, timely arrival, efficient, pleasant, good clean up and reasonable. Will hire again!

Bobo Electric did a great job installing my security cameras and a light fixture. They were…read moreprofessional, personable, and handled the high camera installations with ease. I would definitely recommend them and would use them again for future projects.

Tech was on time and friendly he kept me posted as to arrival time. I think the price was fair for…read morethe service.

I was leery about getting my home ducts cleaned after all the awful on-line horror stories, but…read morethey really needed cleaning. Doubt it's ever been done. Mr. Duct's service was awesome. My Technician Juan explained everything and seemed to do a fantastic and thorough job from what I could tell. He was also very friendly, professional and experienced, as was the staff on the phone. Pricing was very competitive (I got three bids with Stanley Steemer far higher). Recommend Mr. Duct - and getting this service done every few years.

Five Stars for Oakwood Electric & Generator:…read more I had a serious electrical issue where the source of the problem was complex. I knew I needed the "A" team.. I am extremely grateful to Arvy at Oakwood Electric & Generator as he got right to carefully and methodically sourcing the problem and that wasn't easy because although my interior electric had an unknown cause of a dead short from over 15 outlets, Arvy found the source of the problem on the exterior switch on the porch that had burned. (Clearly very serious!) He also checked many other outlets and made sure I was going to be ok after the repair. Clearly Arvy and Oakwood Electric are the "A" team and I am very grateful to the smart efficient work but also for caring for my safety. I highly recommend Arvy and the team at Oakwood Electric & Generator in Westmont . Thank you!

We recently purchased a house in the 'burbs and there was some electrical work to be looked into /…read moreremediated. After reading all the reviews about Oakwood, I decided to give them a try and I'm glad I did. They first came out and provided us an estimate of the costs - which was good b/c then I knew which ones I would book immediately vs wait on. I then was able to schedule them to come out a week or two later for the work. I had quite the laundry list of items and they were here about 8 hours (1 to 2 people). At the end of the day, it was a costly day, but to be honest - not as bad as I expected - given how much I had them do. They provided me a source of comfort knowing that my electrical needs were being taken care of in a professional and safe manner. I thought the workers were really nice and did a great job. I would recommend Oakwood to anyone and I would use them again.

Had a dining room chandelier that was shorting out. Joe responded immediately and came out the next…read moreday. Fast response and highly skilled.

I wanted a switch installed that was slightly too complicated for me. Joe got it done quickly and…read moreat a reasonable price. I was able to finish the under cabinet light install myself, although I'm sure he could have done that had I wanted him to. A very good experience!

Tom installed a Generator/InverterTransfer Switch in my basement to the outside wall. So next power…read moreoutage, I hook up my Generator and I'm good to go! Refrigerator, Sump, Wi-fi some lighting and even my well pump! Tom was on time, knowledgeable, cost effective and very communicative . He made sure everything worked, cleaned up afterward. I would definitely use his services again!

Tom came out to my place, got the proper measurements for the fixture that I needed to have…read morereplaced, and installed a nice new unit within the budget I quoted to him.