I have worked with a number of real estate agents in the past 30 years, buying and selling some 12…read morehomes. I was fortunate to have the assistance of a number of good agents, but Caroline is without a doubt head and shoulders above all of them. I recently sold my current condo home with Caroline as my sales agent. Caroline was also the agent who helped me to buy my place some 13 years ago. I had such a wonderful experience working with Caroline that I immediately thought of her again when I decided to sell my place. Most real estate transactions tend to follow fairly standard operating procedures. Thus the basic mechanics of a property sale or purchase can be handled by most agents without issue. However, when things go awry, that's when the experience, expertise and professionalism of a real estate agent really become absolutely critical. Such was the case with me. After my house was on the market for about 10 days, a couple made an offer that I accepted. So after signing the initial agreements, the couple proceeded to do their due diligence, which included various inspections. When the latter were all completed to the buyers' satisfaction, they removed all their purchase contingencies, and we were officially in escrow. Now all we had to do was wait for the buyers' bank to fund the loan. And that's when things took an unexpected turn. My buyers were pre-approved for a so-called faith-based loan from a small community bank in Chicago. Neither Caroline nor I, nor the title company where we opened escrow, knew much about what exactly a faith-based loan entailed; we just thought it would not be that different from any other mortgage loan. We were wrong! With us now in escrow, the bank in Chicago unexpectedly asked for various additional data/information that was outside of the scope of what was in the condo disclosure package that was provided to and signed off by the buyers earlier. So Caroline had to scramble very quickly to respond to the bank. That was by no means an easy task as multiple parties had to be identified and contacted. But after moving heaven and earth, Caroline did deliver everything the bank requested. Yet, in the end, my buyers were not able to get their loan. So that escrow, which by then was 3 weeks past the agreed closing date, fell through. I was, to be sure, a bit crestfallen. But Caroline was able to put that setback quickly behind her, and promptly arranged for the staging company she had long worked with to re-stage my condo in short order. With Caroline resuming hosting open houses again, I did quite quickly receive another offer that was in fact better than the one I had accepted previously. This time, we were able to close escrow without any issue within a month. So it all turned out well, and that was totally to Caroline's credit. Her hard work and undaunted spirit truly made all the difference. I should also note that I was overseas in Asia during all that time, so my communications with Caroline were mostly by email. On those few occasions when I felt that a phone conversation was needed, I would call Caroline. Given the 15-hour time difference between Caroline's Pacific Standard Time and my time zone in Asia, I would often reach Caroline at 8 or 9 pm her time. Quickly brushing aside my apologies for calling her so late, Caroline would always cheerfully take such time as we needed to discuss our next steps. Caroline wrote well, and fast, and she presented all her points clearly and succinctly. So I was always kept fully apprised of what's going on notwithstanding we were in different continents and time zones. In summary, I cannot imagine a real estate agent who is more efficient, pleasant to work with, experienced, hardworking, dedicated, and smart as Caroline. If Yelp were to change their maximum star rating from 5 to 10 stars, I would have to give Caroline eleven stars!

Unequivocally we would recommend Caroline Dinsmore to friends and family if they are seeking to…read moresell and/or buy a home. Her knowledge of the real estate market (we looked in San Mateo, San Carlos, and Menlo Park) was extremely helpful in buying our wonderful new Townhome. Her resources, ideas, and encouragement were absolutely essential to selling our home in Woodside and in receiving our asking price. Caroline went beyond expectations in being available to us to answer all of our questions, provide positive support, and promote the sale of our well loved home to prospective buyers. We will always be grateful we had the opportunity to work with her.

Samantha and her team for the job done for us!…read more Before any referrals, by chance we met Samantha at an open house while we were in our window shopping phase. We were impressed with her approachability and professionalism. It crossed our mind to work with her as our exclusive buying agent then. Later, we found out several of our friends also successfully bought with Samantha in San Francisco so we decided to reach out. The process was simple, we met on a zoom call and shared what our preferences and deal breakers were. Four months later and we closed in the sunset district! We never felt pressured and Samantha kept us positive and kept us engaged as the market competitiveness can be disheartening at times.

Samantha helped me through every step of the process of selling my home and purchasing a new one…read more Thanks to her expertise and strategy, my house sold for $170K over the asking price in less than a week after listing. She also helped create professional marketing videos and promoted the property on social media, which brought in great exposure and strong offers. On top of that, her team was incredible , they helped refresh and prepare my house within just a few weeks before listing, making it look its best for buyers. I truly feel blessed to have had Samantha as my agent. I highly recommend her to anyone looking to sell or buy a home. Her professionalism, dedication, and amazing team made the entire experience smooth and successful.

Laura and her team were incredible to work with as a first time homebuyer, and I can't think of…read moreanybody else that comes close to their level of expertise and professionalism. I was referred to them via a professional connection who trusted her with many deals in the past, and I can say it was also a 10/10 in my case. As you may know, the SF Bay Area is a competitive market, and it's quite a grind to gather all the paperwork, assemble an offer, let alone have it be accepted and go through a seamless close. It's a stressful situation for most including myself, but Laura and her team was on top of things throughout the process. Where do I start? Well, I can sit here and type for days raving about my experience, but I'll cut to the chase: Laura, Lexie, Ty etc. were incredibly friendly and personable, they responded to questions (texts, calls, emails, whatever!) pretty quickly and in great detail. That alone establishes trust, especially for such a high value and emotional purchase - your home. Laura never pushed or persuaded me on any listings we toured. In fact, she came in with a fresh perspective on "risk"s and things to watch out for as a buyer (the condition of the floors, the floorplans / layout, the neighbors / neighborhood in general, modifications allowed, permit history etc.) which I greatly appreciate given I had no prior experience and doing this the first time. Once we settled on places we'd like to place an offer for, she and her team pounced on getting all the docs lined up in time - pulling permit histories etc. to make sure there aren't any unexpected snags. She and her team were extremely communicative throughout the process, navigating counteroffers and just hustling it out. I just felt they really went above and beyond here. Once we were in contract, Laura, Lexie and Ty coordinated all remaining work (secondary inspections, loose fixtures, clogged sinks, deep clean prior to move in, extra paint / garbage removal etc.) to make my move-in significantly more seamless and stress-free. Some of these were done by the seller / seller's agent, in which she handled all communication promptly to have them addressed before the closing date. Others we did a day or two after close, but the appointments were so well managed ahead of time. Also, some folks who came by the place to do the work only had nice things to say about her and her team. Honestly I can't imagine anybody else doing it this well as Laura's!

Laura and her team were amazing. She was right on in her approach and recommendations for preparing…read moreand selling our home in San Mateo Park. We had a terrific outcome and were 'saved' many times over by the members of Laura's team guiding us through paperwork, repairs, handoffs and connections for support services. Laura was always calm, cool, collected and kept things fun. We absolutely recommend her.

Rockaway Residential Management has been great to work with. They are responsive, professional, and…read morereally take care of both the properties and the residents. Any maintenance requests I've had were handled quickly, and communication has always been clear and reliable. It's refreshing to deal with a management company that's organized and truly cares about providing a positive living experience.

Kristine Abbey and her team at Rockaway Residential Management were truly a lifesaver for our…read morefamily. When our mother moved into a care home, my siblings and I were suddenly responsible for managing her rental property--and we had no idea where to begin. Thankfully, Kristine stepped in and took care of everything, giving us complete peace of mind. Any issues that came up were handled promptly and professionally. From advertising the property and thoroughly screening tenants to conducting annual inspections and keeping everything in top shape, Rockaway covered every detail we wouldn't have known how to manage on our own. Most importantly, their expert, compassionate management allowed us to focus on what mattered most: caring for our mom. The stress of handling a rental property disappeared once Rockaway was involved. We're so grateful for their guidance, reliability, and support during a stressful time. I truly can't recommend them highly enough.

We recently sold our condo in San Carlos in June and couldn't be happier with our experience…read moreworking with Laura and Kelly. From the start, they impressed us with their deep knowledge of the local market and their wide professional network, which made a real difference throughout the process. They were incredibly responsive, always available to answer questions and address concerns quickly. Their experience showed in every step -- from the prep work they did upfront to position us for the best possible outcome, to the way they navigated any issues that came up along the way. We trusted Laura and Kelly and were happy with the results. We would recommend them to anyone looking to buy or sell a home -- you'll be in great hands.

Laura is absolutely amazing! I have been following her home sales across the Peninsula for years,…read moreso when we were ready to sell our home in San Carlos, I knew immediately she was our number one choice. Selling a home can be incredibly stressful, but Laura made the process seamless. She connected us with fantastic professional help for painting and carpet installation, and her market expertise was invaluable. Her timing and pricing strategies were impeccable, allowing us to sell our home in record time, with total ease, and despite a challenging market. Thank you Laura!! We highly recommend Laura for anyone looking to buy or sell a home in the Peninsula!

Working with Debbie and team was a masterclass in professional integrity. In a fast-paced market…read morewhere it's easy to feel like just another transaction, she consistently prioritized our needs above all else. Her transparency kept us grounded, and her focus on our comfort made a high-stakes process feel manageable. If you are looking for an agent who values your long-term goals over a quick sale, Debbie is the gold standard Colleen Pimentel

We have known Debbie for many years during which she has helped us with our various real-estate…read moretransactions (sale and purchase). She is obviously a top-ranked realtor for a reason! Her knowledge of real-estate market in the San Mateo county is unparalleled, and her extensive array of resources and connections will help the clients to achieve a good return on their investments. She genuinely cares about her clients and goes beyond the norm to help them in the process.

Janice was extremely helpful with assisting with my grandmothers estate in San Francisco. We had…read moreinherited it but didn't know what to do. She presented options, gave us personal as well as professional insight and made sure we were comfortable in our choices. When all was said and done, we walked away pleasantly surprised and more than happy with the services rendered. I can heartily recommend her

Janice Lee - Highly Recommended Realtor This is my first…read moretime writing a review about a realtor -- or anyone, really. I worked with Janice Lee and had a great experience. She's professional, calm, and never pushy. Janice offers thoughtful suggestions and knows how to negotiate effectively without any pressure. What I appreciated most is that she respects your independence -- she doesn't try to babysit you. She'll give clear advice, encourage you to visit open houses on your own, and once you find something you like, she'll step in and do her best to make it happen. Highly recommend her to anyone looking for a reliable, honest, and experienced realtor who truly looks out for your best interests. -- Leung

Laura is a sensational Realtor! As far as selling my property, it was the first time selling a…read morehouse on my own, and Laura walked me through the entire process, explained everything that needed signing, etc. She connected me with an excellent team of refinishers, painters, stager, etc., to spruce up the rather drab interior and exterior of my house. She stayed within my budget, too. My house sold quickly and for a price I was very pleased with. As far as buying a property, I wanted find a 2 Bd/2 Ba condo in SF, or barring that, a very roomy 1 Bd/Ba. Laura found a centrally-located 2/2 that is within my budget and that I am thrilled about. Laura is highly accessible and an excellent communicator. She has stayed in touch after the sale to ensure everything is all right. All together, an amazing Realtor!

We recently worked with Laura to pull market comparables for our home in San Francisco, and the…read moreexperience was exceptional. We initially connected with her through our business school alumni network and already knew of her stellar reputation, as she had successfully helped two of our friends navigate their own home puchases/ sales in the city. The current SF market is moving incredibly fast--especially with the recent AI boom--and because inventory is so tight, finding accurate comps for a unique property can be a challenge. We had done a significant amount of "homework" before reaching out, but Laura's insight was invaluable. After working with her for a week, we were impressed by her market knowledge-- the data was well-supported by nuanced judgement that confirmed our own research and gave us much-needed confidence in our valuation. Ultimately, we decided not to put our home on the market at this time, but this process gave us a glimpse into the level of professionalism and expertise Laura brings to a real transaction. We would not hesitate to recommend her to any of our friends or colleagues looking for a sharp, reliable RE advisor in San Francisco.