Working with Eleanor Reilly was the best decision I made during my divorce process...which lasted…read moreover 4 years. Eleanor did a written assessment of our marital home TWICE, possibly as early as 2019 and again in 2020 or 2021, since the market had changed so much between assessments in the years between. She was great to work with, so I also worked with her to find my new home. We spent a LOT of quality time on weekend morning at open houses together over the years and Eleanor was always professional, warm, friendly, and witty. She's the kind of person you wish was family. I always appreciated her honesty--she was not trying to push sales as some realtors do...she pointed out concerns with homes we toured so I would be aware of the liability involved...this was SO appreciated as a single mother with two kids. When I had to bring my son with me at one point to look at some homes, she actually brought snacks for him and was so lovely in engaging him. He had a great time...and what 11 year old boy loves touring homes on a Saturday morning? ;-) It was really touching--Eleanor is such a "people person"...she could connect with ANYONE! The market was wild when I was looking for houses--and Eleanor put in 3 offers for me that weren't accepted, and then a 4th that *was* accepted but the deal fell through after the home inspection, when I had a change of heart based on the report and rapport with the seller. If I put myself in her shoes, I would have been seriously frustrated with me at that point and wondered if my client was serious about making a home purchase after all. Thankfully, I bought the next place I made an offer on...ironically, the least expensive of the houses I put offers in on. When you work with Eleanor, you get platinum service and care, whether you're buying an inexpensive condo (as I ultimately did) or a bigger house that will yield a much larger commission. With the change in the market, I ultimately bought a condo worth $250K less than some of the other properties (including single family homes) I had previously looked at, and there was zero change in Eleanor's investment at any point in the process. Eleanor's dedication stood out all the more in contrast to the seller's agent during my purchase process. Quite often, I felt like Eleanor was doing *her* job too. When the seller's agent failed to get the radon canisters for so long that it almost compromised our closing date, Eleanor was lamenting that she would have taken care of them for the seller's agent, if only she'd let her know it would be an issue...and I'm sure Eleanor would have! That's Eleanor! Eleanor goes the extra mile (and then some) for her client. When I'm ready to sell, I know who I'm going to call!

I cannot speak about the office as a whole, so this is a review specifically for their agent, Jan…read moreDolan. We bought a house that was listed by Jan several years ago. After dealing with a series of incompetent and sleazy real estate agents (one of whom outright lied to us about where a house's property line ran), I cannot state how much of a joy it was to finally be dealing with Jan without it sounding like hyperbole. Through every step of the process, every detail was properly communicated, every appointment was kept on time, and she was pleasant to deal with throughout the whole process. After we purchased the house she even gave us a watercolor painting of the house which she painted herself. And this was in a situation where Jan was working for the seller, not us, the buyer. More recently, I sought out some advice as much I should spend on a kitchen remodel. She gave her advice freely, and it was comprehensive and useful as well. If you are looking for a real estate agent in Needham I would highly, highly recommend that you go with Jan.

Great experience selling our beloved Needham home, Paula Callanan was amazing! Paula helped us…read morethrough the entire process with unmatched courtesy and professionalism. She helped set our expectations, calmed nerves through the process of reviewing offers, and made sure everything was ready from inspection through closing.

The end product was fine enough - we had our land surveyed and they delivered what they said they'd…read moredo. However: 1. It took waaaaay longer than it should have. 2. The customer service was terrible. Emails and calls go unanswered. Timelines were missed. It felt like they were the client and got back to you on their schedule, not ours. I don't think I am a needy person - but I would certainly be hesitant to use them again.

Field Resources is a very well connected Surveyor in a highly bureacratic town. While the process…read moreto survey and work with engineers and land attorneys is a lengthy one, FR was always available to tweak and modify our 2 Lot subdivision to the pleasing of our bored&letigious neighbors. They took us on as they knew we would win approvals- and we did that hands down. Navigating the approvals board requires patience, and a stalwart veteran crew at your side. Shop Local, and you're in good hands at FR if you dare to brave the Subdivision Morass.

There is a crack in the foundation of my condo unit. My unit is the end unit. A trench needs to be…read morebuilt, the crack needs to be fixed from the outside. The condo board didnt take responsibility until I got the building inspector for the town involved. My place flooded several times-tens of thousands of dollars in damages. The condo board insisted on patching the crack in the foundation. The invoice was for over $8,000. The patch was not done professionally, and it was in no way an $8,000 fix. The invoice says its for 100 feet of a crack. The crack is maybe 3 feet. The $8,000 cost was paid by the other owners. Water continues to come in to my basement. There is mold. I have made Barkan aware. They lie and do nothing. Oh except they charged me for their attornets fees and deducted the amount from my bank accoount without my knowledge. I have hired an Attorney but truthfully dont need thiz headache. Thess people are as slimy as they come. I moved out due to Barkan.

I would not recommend Barkan Management based on my experience. Serious issues were ignored, left…read moreunresolved, or handled without proper care. Instead of acting as a professional management company with independent judgment, Barkan appeared to follow the HOA board blindly, even when serious problems involved privacy, access to my home, maintenance failures, and basic resident rights. One example was the trash shed. I asked for the trash shed to be replaced for the benefit of the owners for two years, 3 managers, but the issue was ignored until the property had a rat infestation. In my opinion, this could have been avoided if management had listened to the concerns and repeated pleas of unit owners before the problem became a bigger health and safety issue with broken shed that became hazardous. A manager Montabault Diana, also entered my home without my permission by using a master key at 9 am while I was waking up. That alone destroyed my trust. No resident should feel that management can access their private home without clear permission, proper notice, or a legitimate emergency. Management also allowed the HOA to move forward with a camera placement that I believe crossed serious privacy boundaries. Massachusetts recognizes a right to privacy under M.G.L. c. 214, § 1B, while they told us we cannot have video ring camera, they allow the neighbor to do it looking straight into my windows for two years and it took a law suit to demand privacy for my living space. They still keeping that camera but at least they are blocking my windows for their creeps. I also was charged over $5k assessment fee without my knowledge and they kept my money silently for two weeks until I had to call and ask to return. They did saying "Mistakes happens" without any remorse. These were not small mistakes. These were issues involving privacy, trust, access to a home, money, maintenance neglect, and the responsibility of management to protect residents from improper HOA conduct. Based on my experience, Barkan Management did not meet that standard and still struggling with transparency and unequal treatment. This really brought me a lot of pain, anxiety and distrust when it could have been simply all transparent and professional. I hope you read this and take notes for your managers.

Can I give her 6 stars?…read more We had an exceptional experience working with our real estate agent. From start to finish, Elizabeth went above and beyond the call of duty and consistently demonstrated an incredible level of professionalism, warmth and attention to detail. Elizabeth stood out from other real estate agents after our initial meeting. She truly took the time to understand our needs, kept us informed throughout the entire process, and made herself available when we needed guidance or had questions. Elizabeth displayed a commitment to getting the best possible outcome for us was evident in everything she did. What impressed us most was how personally invested Elizabeth was in our success as a buyer and seller. She went the extra mile at every step and made a stressful process feel manageable. We have an infant, and her level of attention to finding us a suitable home for our family was clear. We are incredibly grateful for her hard work, expertise, and dedication. We would highly recommend Elizabeth to anyone looking for an experienced, professional, and truly committed real estate agent!

Elizabeth helped us buy a home from across the country under often difficult circumstances…read more What really stood out was how she approached neighborhoods/towns. Instead of just lining up a few properties in our price range, Elizabeth showed us a wide range of options across different areas. She explained what each neighborhood felt like. She pointed out where things were, how traffic moved, what the vibe was, etc. She talked about schools, commute times, which neighborhoods were quieter. She answered every question and concern patiently and thoroughly. She got what we cared about. She listened early on when we talked about what we needed, and then she remembered it. That meant the homes she showed us weren't random. They fit what we were actually looking for. And when things got messy during closing (they always do), Elizabeth sorted it out. She kept us in the loop even when we were across the country and couldn't do anything ourselves. You can tell she wants her clients to have good outcomes and be happy, not just close deals. Buying from out of state is hard. Elizabeth made it manageable and we really appreciate it.

I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

Beth was great to work with on the sale of our home. She gave us great advice on how to prepare the…read morehouse for sale and gave us a very thorough market analysis which aided in deciding on the right asking price. Her pricing and overall sale strategy was perfect as we ended up with multiple offers over asking! In addition she helped us find exactly what we were looking for in our next home. She expertly negotiated the sale of our house and the purchase of our new home. She was responsive to all of our questions and concerns from the beginning of the process to the end!. I absolutely recommend Beth Regan as a realtor you can rely on and trust to work hard for you and get the job done whether you are buying or selling real estate.

We met Beth Regan more than a year ago looking for the house in Boston vicinity. Beth was highly…read morerecomended to us by one of our coworkers, who had a relationship with her over a few real estate transactions. We have never met any real estate agent like Beth. Beth is very professional, exceptionally knowledgable, very well connected, courteous, and will always stand on your side. We felt that it was not just a job for her, it was much more. Beth was determined to find a perfect house for us even if it meant foregoing the projects she invested a lot of time in and when we were ready to give up she was very supportive and helpful. Beth is very knowledgable of the area and local builders, which we got connected to. We finally built our dream house out of state and Beth was always there to watch over the process while we were not there, which was a very tedious and time consuming work. Beth is one of few people I would recommend without a hesitation and with great respect. We have never met any real estate agent like Beth.

Melanie is the best and was truly the best resource for my husband and I when navigating the ins…read moreand outs of purchasing our home, especially as first-time homebuyers! We had so many moments when we could've put in an offer, or we could've settled for less, but Melanie did not allow that to happen. With her expertise and her ability to just fully understand what we truly wanted, she was able to give us advice that was thoughtful and she would not let us settle for less than what we wanted! Even when we had questions or any concerns, Melanie was super responsive and made us feel like we were her only clients, even though we know this is far from true. She really helped guide us through the whole home buying process and made sure we felt 100% comfortable before moving forward in the process. She helped us get our offer accepted on a home where she could tell that we could really picture ourselves, and 4 months in, my husband and I couldn't be happier living in our new home!

I would highly recommend Melanie to anyone looking for a realtor in the Boston area! I was…read moreexpecting the home buying process to be complicated and stressful, but Melanie was there through all of it, and I closed on my first home this week. She's responsive to questions, knowledgeable (and happy to share that knowledge), and reliable. Beyond that, she was easy to talk to, kind, and fun to be around. It can be difficult to place your trust in someone with a big milestone like purchasing a home. Melanie is definitely someone you can trust to make the process easier and more transparent.