Be careful with this company. From day one when I booked this class they were sneaky. You can purchase the class on groupon for a few bucks cheaper, but they make their money on the book ($150) which is like a $30 book online. My mistake was finding a class (a) that was close to my house and (b) was affordable. Don't go to a class just because it's cheap. You get what you pay for. There was nobody in the class to answer any question (which the instructor in the dvd stated is required). This class is a dvd taught class and there are times it would be extremely helpful if someone was there to further assist rather than tell the class to email whatever questions we had. There's no personality. Another issue I had with trust reality is that their class always finished earlier than said, which is great, but that time could have been used to answer any of the questions we may of had. Only on one day did the class actually go to its regularly scheduled time. On that day I had scheduled a doctors appointment because we were always released early. I had to leave a few minutes early and missed about 10 review questions. They made me retake the class, miss an additional day of work and pay an addition $26 to make it up. Now they wave the fee if you like their FB page on the first day, but if you don't have FB like I don't you have no other option. I feel that is discrimination to people who don't use social media. How about they offer the class to voice a positive review here on Yelp rather than a negative review like mine today. I may have left a few minutes before class ended but people have walked into class just as late and they never noticed. I understand this is a required 40hr class, but they could have kept me an extra 30min after a regular scheduled class date to fill in the review questions I missed. Maybe if they had an actual instructor available in class they would be more organized with their unorganized policies. read more

Trust Realty One - No instructor to teach. DVD taught class - Real Estate Agents Near Me - Needham, Massachusetts

So I saw an ad for an apartment and it had a KEISHA as contact. I called and she gave me the number to a SARA SIERRA. I called Sara and at first she was very courteous...asking me basic questions, letting me know that she will email me openings for apartments. GREAT RIGHT? As one whole email she sent me some automated BS and also 5 places. ALL OF THEM WERE ALL ABOVE THE LIMIT I HAD JUSSSSST MENTIONED TO HER. Im trying to move in 8 DAYS its been a week now. Havent heard from her since. read more

Wish I could have given these people zero stars. I have been calling and emailing to get information on an apartment for rent. I had to call the broker Rus 4 times and then the agency owner Keisha before I could get an answer. I have been leaving messages over the past two weeks to get an update with zero follow up. No calls. No emails. Nothing. Yes, I admit that I'm pretty frustrated. I just finally got the broker and the owner on the phone and was told that I seem upset in my voicemails so why would they want to call me back? WHAT? It didn't seem to sink in with either of these people that I would not have been angry if someone had simply returned a phone call. All I want to do is find a place to live and the other brokers I leave messages with actually call back. I am flabbergasted by the way this company is run and can't recommend highly enough that you take your business elsewhere to a competent real estate professional if you want to actually sell or rent a property. Shame on these people. I own my own business and would not be in business if my staff and I treated our clients this way. Keisha actually told me that "she can't control whether her broker does or does not call people back". Ah...ok. Let me know how that's working out for you. read more

I have been contacting this business for apartments services. I have reached out to many of their agents and even called their main line for months now with no responds. I have spoke to 2 different women that have assured me the other would call me back. Again no luck with that. I will and have taken my business else where due to the fact that I have funds and needed an apartment and they could not do their job. I will never reference their place of business to anyone. read more

Scum Bags. I was told that I needed to pay a buyers fee for a rental a few years ago and cut them a check. My land lord later informed me she paid the fee the sellers which was then split with trust one. So they took us for a fee and a half... Don't trust these guys. Furthermore I saw listings with 3 agents and 2 of them were very unprofessional in the scheduling and communications, the one that did handle himself professionally then robbed me for 1500 dollars. read more

They sell "real estate pre licensing course" with no instructor present in the building. They play a DVD on 2nd floor of the building and all there is a boy on his 20s to lock up the building when we leave, no instructor, nobody to ask questions. Cancelled 2nd class for 1/2 inch snow on the ground. Also, has outdated authorization from the Board of Real estate hanging on the wall. Very unprofessional. Waste of time. read more

I've never heard of a company NOT wanting to make money. I came across Trust Realty One through one of their $160 deals for real estate classes. I attempted to contact Keisha about 4 times and only received 1 email. When I attempted to figure out which days I would be taking the classes, I got no answer. I've decided to go elsewhere. Somewhere where there's a little bit better communication. read more

Trust Realty One hosts Real Estate Salesperson's License Classes. Richard Harris is the experienced lecturer. The price rate is moderate. The course is videotaped. I found it very convenient as you don't need to spend your time listening to other people's questions. You can address your questions raised during self-studying directly to Richard Harris or Keisha Willis. read more

Keisha has been great! I took a course to enter the real estate world and she was very helpful. I am also looking for an apartment and she could not be more helpful. Very down to earth and kind :) read more

I'm very satisfied with the Real Estate courses I've been taking through Trust Realty One. It was the cheapest price I could find and still a very informative course. The staff is very friendly...I live an hour away and could have taken courses closer to home but I chose Trust One Realty bc of the price and I'm glad I did! read more

This is a bait and switch scam through false and deceitful advertising. They advertise $99 for massachusetts real estate agent license course but at the online checkout they add a $150 for a book (Massachusetts Real Estate: Principles, Practices, and Law) available online for $30. I paid the $80 through Groupon for the $99 I was expecting. They still wanted me to buy the overpriced book from them even though I had the exact same book and same edition they use through my wife who took the same exact course. I spoke to the owner who told me in a very colorful language that her aunt is a superior court judge and that I'm wasting my time trying to get my money back. read more

Don't use this company's Real Estate classes. If you do, you are on you own. We got a coupon for attending the sales agent training class. But only until we went,we found out all classes are admitted via watvhing veido tapes. No help from this company. No one answers any question you have, no discussion offered. When asked, the owner offer the students an online practice site offered by another company. But you have to pay for the service based on jow long you want to subscribe yhe site and it could be every expensive. For people who got a coupon from the Internet, you may think you got a deal. But only after you experienced it, you realize you just dump your money into drain! Buyers beware. read more

Update: Although my experience was borderline unacceptable, I received a phone call with an apology and an explanation. I give them credit for taking responsibility and admitting they should have handled the situation differently. read more

I got the white glove treatment from Amy Rubin! She was the listing agent on an apartment in Needham that I wanted to see. Amy is knowledgeable about the property and the landlord. She was more than helpful about every aspect of the process, hand delivering me the lease to sign and then the signed copy. She even stopped by and put the key in my hand. I hope not to move for a while, but when I do, she'll be the first agent I call. read more

Their Real Estate License Class is convenient and affordable, they run specials all the time-be sure to check their website at www.trustrealtyone.com for deals! It is on DVD in a classroom and they offer free reviews when the class is done as you prepare for your exam-the owner makes herself available for all questions! Its offered nights, days and weekends-they offered a flexible option that is a little more money. Really easy to get to as well! Highly recommend this Real Estate School! read more

Took the course last spring and I am proud to say I am a real estate agent !! The course is kind of a no non sense ,basic, convenient and informative approach to getting your license. I found the staff to be extra helpful and friendly . read more

Hi I am doing the 40 Brokers Class at Trust Realty One. Was very hesitant to do a class on DVD because didn't know if I would fall asleep or just be uninterested in watching a DVD. After the 1st day and about 4 DVDs later my mind was put to ease. The instructor on the DVD was very good. He was funny, very knowledgeable, easy to follow and most importantly he kept my attention span. I was not bored at all watching the DVD. The staff that I did meet including the owner were very informative about the format and policy of doing the class via DVD. They were very professional and the fact that I was able to customized my classes to fit my schedule was a real plus. Anyone looking to do the 40 hour MA RE Salesperson or Brokers class I highly recommend Trust Realty One. read more

I am currently enrolled in Trust Realty One's sales person pre-licensing course, and I could not be happier. This has been such a great experience. I had been looking for a real estate class that provided flexibility and that is exactly what I received. The process has been fantastic, they have been helpful and understanding as well as accommodating! The owner Kamryn, has been more than great and is extremely understanding and willing to work with you as long as you keep and maintain communication with her. I highly recommend Trust Realty One and their pre-licensing course. It truly is a great program and a fantastic experience. read more

My experience with Keisha and Trust Pne Realty have been absolutely care free. What I was expecting I received. I would recommend this company for all your housing needs buying, selling, and renting. Thank ypu Trust one Realty! ! read more

Great experience overall! Staff is great and class is well organized. I would definitely recommend. Everyone in the office is very friendly and willing to help. They accommodated to all of my issues and made my overall experience very positive. read more

I enrolled in Trust One Real Estate School for their Tuesday Thursday night pre-licensing course. I had to commute about an hour from work everyday so I was skeptical at first, however I couldn't be happier that I enrolled. The DVD goes right along with the book you are given. Another plus is that the book is yours. You are given all material that you need to pass the licensing exam. The instructor gives you helpful hints to pass the exam which is beyond helpful. The staff at Trust One is extremely helpful and understanding and answers any questions right away. It's truly a great program and I would Highly recommend Trust One Realty. read more

Trust realty one was defiantly the way to go. The course is very in depth and informational. The instructors were always their to help when needed after class. Other then how long the days were I really can't complain I am very glad to have went them and highly suggest you do the same. read more

I took their real estate broker pre-licensing course and loved it! The owner of the company, Kamryn, is very knowledgeable and gladly answered all of my questions related to the course. The instructional video they use is top-notch - I could not have passed the real estate test without it. If you want to feel prepared before taking the test, and you want to learn in a stress-free environment, you do not need to look anywhere else. About six months after taking the course I have closed several deals and currently have three listings of my own! read more

After many days of stress and sleepless nights at my position as a Maintenance Tech I woke up one day and realized that is no way to live. Unsure of what I wanted to do and in search of trying to find a career I looked into real estate. After calling Trust Realty One I was more than impressed with how many available schedule options they had and signed up for the evening class. I took the course and with my on call schedule I was constantly called out of class for emergency's at my work up the street. With proper notification and forewarning of such being a possibility both Kam and Lisa worked with me to make up any missed discs. This was easily done since they use the same system so there is no discrepancy from once class to another, making it fair to everyone. When signing up I was informed that there are a lot of phony online schools offering courses that are not accredited by the state of Massachusetts. After searching around I found that Trust Realty Ones prices are the cheapest and they had the most flexibility to work around my schedule. Thank you Trust Realty for helping me in reaching my goals and taking the right steps to bettering my future. For anyone looking to get into Real Estate I highly recommend giving them a call! read more

These people are infuriating to deal with. The entire group has huge communication issues: Inconsistent story lines, non-answering of phones, cryptic text messages, use of yelling and aggression to compensate for inconsistent facts and missing logic. They misadvised their client that my mortgage pre-approval issued from a major bank was illegitimate. Even having my mortgage guy talk to the agent several times made no headway. Please, as a service to humanity, partner with ANY other real estate company when selling or renting. In the course of buying a home, I interacted with 6 or 7 excellent real estate agents. There are plenty of good options out there. read more

I took the Broker licensing course at Trust Realty One. The course was inexpensive and convenient compared to other similar courses in the area. Keisha, the owner of the company, is super nice and very helpful! read more

I have been very pleased with my experience at Trust Reality One in taking a pre-license real estate class. I needed a class that could be flexible, and Dustin, Keisha, and Cassandra helped me customize a plan that works. I can take classes during the day or night, and the atmosphere is friendly. This whole experience has been far easier than I predicted. I selected a video-based class, but live sessions are also offered. read more

After completing my real estate course requirements to obtain my Massachusetts Salesperson License I was able to pass the test no problem on the first time. Keisha Willis made information readily available and was there every step along the way to answer any questions or concerns that arose along the way. I would highly recommend this location to anyone who is pursing a license in real estate. It was very professional and the people were more then friendly. read more

Just took this real estate course and it was awesome! Was very convenient as far as time and location. Everyone was very professional, courteous, and friendly. I strongly recommend this course for anyone interested in the real estate business. It was quick, fun, and easy! read more

I took their license class and wondering how until now they can run it like this. The only they do is just using DVD and even with this they screwing up always mixing up the chapters. They just interested only how to rip money from students. First even before starting the class Kamryn told us either you put "likes" for this company on Facebook or you will be charged $25 for every time you late to the classes. May be it's ok to charge for to be late but how is possible to BLACKMAIL people to advertise them on Facebook even before you know how they are. The rest of the scams like a book for $150 which they telling you only after you purchased course. On top of that if you talk to them about mentioned issues Kamryn and other workers becoming rude and speaking like they doing favor that for your money letting you listening DVD. I am sure if not me, someone will follow them in BBB or Real Estate Board. read more