If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

From commencement to completion of refinishing floors was a positive experience…read more - the only company, out of 4 contacted, that provided a written detailed estimate rather than just sq. footage and cost - very accommodating in scheduling the work -MOST IMPORTANT, restored the hardwood floors that were stained, scratched, and worn out, back to the way they were in 1959. - unbeatable value for their quality of work Reiterating prior Yep reviewer. Hire them! Glad I did!

Tony and his crew were amazing. They were focused, worked diligently and finished in 2 days.read more

I hired Yuri's company to replace my carpeted stairs with hardwood tread and painted risers…read more Because the stairs were not oak, they needed to have oak top pieces put on the existing stairs before doing the typical sanding/staining. I found Yuri REALLY easy to work with. Excellent communicator, no surprises. Very happy I hired his team.

This is an overdue review. Yuri and his guys did an amazing job installing our Boen hardwood floor…read more2 years ago. As it happens, we just had a small-ish water leak and have to replace part of said floor. I thought I had left a review 2 years ago as they were amazing, but I guess I was distracted as we had other contractors working on other parts of our place. No hesitation going back to them this time again. You won't find anyone better!

Let me start by saying we love our new floors! We purchased Luxury vinyl plank (LVP) and it looks…read moreand feels great. Our sales rep, TJ, was helpful and informative in the showroom, and was patient with all our questions and multiple rounds of checking out samples until we made a decision on what we wanted. Eduardo and his team did the demo & installation in just two days. They were on time and did a great job, paying attention to all the details. We spent more than we had hoped, but it was well worth it. I would definitely recommend The Floor Store on Geary.

The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many…read moretimes we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results!

Nam and his team are wonderful! They fixed my uneven flooring and provided multiple options. Was…read morenot pushing and very polite. I did not feel rushed to make a decision and they even went above and beyond to fix another spot in my flooring! Great customer service highly recommended.

Jairo did a fantastic job of the work. And provide very good information during the initial…read moreconsultation. Finally exceptional pricing.

Jairo did a FANTASTIC job on a quick restoration I needed for my hardwood floors due to damage and…read morestains from my tenant who moved out. The value was amazing compared to other vendors, coming in at $750 to sand and polish my floors!! I didn't need a full restoration but he completed the job in 1 day with just a 1-2 day notice!

Yelp should offer more stars for companies like NEW GEN FLOORS. This company gets 10 stars from…read moreme. This company is so deserving of my highest compliments in service, professionalism, punctuality, value and end product. Our previous renters left the beautiful hardwood floor with their dog's pee stains. In the past few years, I had 3-4 floor companies pass on this project. Thus leaving me with no hope that this would ever be fixed. It was worrisome stress that nobody should have to endure. But, I did not give up. I continued my yelp research and found JOSEPH from New Gen Floors. Seriously, it was like winning the lottery. He was so accommodating and easy to communicate with that I literally thought I was dreaming. This can't be happening. Am I awake? Joseph and Darma worked their magic and within a few days of TLC sanding and finishing the floors look brand new. The floors look magnificent. My advice, you do not have to shop around to find the right floor company to do your floors. I did the footwork for you. Do not stop and go directly to New Gen Floors. Joseph ROCKS!

Joseph is an expert at hardwood floors and completely transformed our floors. We are so happy about…read moreour experience working with him and his team. He is professional, EXCELLENT at what he does, and his work is the best quality! The photos speak for themselves! We have already scheduled him to come back in a month to do our downstairs level. He came highly recommended to us from our neighborhood.

Ty and his team did a fantastic job buffing and recoating our hardwood floors for our new home. One…read morespot was water damaged, and three other floor companies told me that if we did a spot fix for the water damaged area without refinishing the entire room, then it would be really obvious where the spot fix was. Ty was the only person who told me that he felt confident they can get a 90% match to the flooring, which was good enough for us because refinishing would have delayed when we can move into the house by. Ty was also kind enough to work over the weekend to help us meet our move-in target date. They came early and finished recarpeting about 2,100 sq ft within 6 hours. Now our floors look like they're new! I also accidentally sent them a double payment without realizing, and Ty called me the next day to let me know and quickly sent me back my money. Communication with Ty was really easy over text/phone. I would recommend his team to anybody and would hire them again.

Ty's team did an amazing job refinishing the parquet flooring of our Victorian. I keep getting…read morecompliments on how they turned out. Ty is responsive, honest and has great recommendations. Will be using them for another project soon.

Loved doing business with Fred and his very experienced crew. Fast, responsive, and professional…read more He'll bring sample books to you, or you can go to his supplier's website and have nearly unlimited options. We were looking for a very long-lasting carpet, so we went with wool. It feels fantastic under our feet. I love using local businesses, and Fred has an excellent one!

Absolutely, truly amazing response time + service + selection + installation!!! I am so happy. The…read moregreat Yelp reviews here are true: Fred Thayer is the way to go when you need carpet. I had an urgent need with house guests arriving on Saturday. Requested quote on Thursday through the Yelp App, and I received a call within minutes of posting. They arrived to take measurements and show samples that same day and the team arrived the next morning exactly as promised with installation complete before 1 pm next day. FANTASTIC!!! They even corrected a prior problem and leveled the new carpet to my hardwood floors. Such attention to detail. They saved the day. Highly recommend.