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    Bay Floor Crafters

    4.9 (140 reviews)
    Closed 9:00 am - 5:00 pm

    Request quote & availability

    Response time

    1 day

    Response rate

    100%

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    Services - Bay Floor Crafters

    Floor installation

    Floor refinishing

    Floor repair

    1 More Service

    Floor restoration

    Bay Floor Crafters Photos

    Recommended Reviews - Bay Floor Crafters

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    Reviews With Photos

    The next day after hardwood floor repair.
    Patrick V.

    Professional, efficient, and friendly. I contacted Bay Floor Crafters for my damaged hardwood floors, and texted them a picture of the damage. Nam responded immediately, provided a quote for the work, and suggested termite treatment before fixing the damage. I contacted Nam again after the termite treatment, and scheduled the job. He and his coworker arrived, replaced the damaged hardwood floor with the same red oak wood, and matched the hardwood floor stain. I am very satisfied with the outcome, and I highly recommend Nam and Bay Floor Crafters for hardwood floor repairs.

    Fully refinished floors
    Nicole A.

    Nam and his team we're fantastic they were super professional and gave us very competitive quotes for the work. They fully sanded and refinished floors in one unit and buffed the floors in another unit. I really appreciated nam's honesty about only needing to buff the floors in the unit when he could have easily up charged us for the full refinishing. The floors came out amazing and he was super responsive the entire time when we had any questions or when we had issues. Would highly recommend Nam and his team and will definitely be using them again for any work we need in the future!

    Audrey N.

    Highly recommend Nam for your flooring project. He was responsive through the whole process and personally made sure everything was done right to final touch up at the end. He works with Vellichor engineered hardwood (we chose the Degas finish) which we found to be a great value for a 4mm veneer. His team also refinished our existing oak stairs, installed a much nicer banister and stained both to match the flooring.

    Before. Handyman used his own tools. The work is OK but we would need a T molding to cover the transition.
    Han K.

    Nam is a craftsman. His work lives up to his reputation. The job was a small hardwood floor repair job to cover some concrete that became exposed when we moved non-loadbearing walls for a remodel. Our handyman tried his best to patch it but it did not come out very well. The transition between the hardwood and carpet would require a T-molding which are not present anywhere else in our condo. We had just finished a very long and expensive remodel and this last piece bothered us. So we decided to try a floor expert. When we spoke with Nam, he knew what he had to do and explained it well, using text and pictures. We were really happy! Nam used some of the engineered wood we had left over to replace some pieces expertly. The transition he used minimized the seam. Nam and his team also arrived on time, finished ahead of schedule, and cleaned up after they were done. Flawless work, a reasonable price, and professional executio. Not much more to ask for! Attached are before and after images.

    Beautiful herringbone and black stained stairs

    Nam is such a great guy to work with, he listens well and execute the job the way we want it. He will just make everything works to our taste and liking even though it might be complicated. Our floors are so beautiful and is rhetorical highlight of the house. All my guests are always impressed and the first thing they comment is always the floors. Highly recommend especially nowadays is almost impossible to find any installer who responds in a timely manner, only Nam does!

    a hallway in a home
    Janet B.

    I selected Nam based on his excellent Yelp reviews, fair quote, and conscientiousness... and I made a great decision. I also was no longer living in the area, so I relied on his photo and text updates to see the work in progress... and had some local friends check in after. The floors look amazing - he got rid of that dated honey color and fixed up worn and blemished areas . I could not be happier. Highly recommend.

    New flooring connecting to existing flooring in kitchen
    Ki V.

    We hired Nam's team to do the oak flooring on the new addition in order to match the existing house. They were professional, efficient, and very pleasant to work with. The flooring turns out quite amazing - see photo of how it compares to the main house. Additionally, my partner got multiple bids, their price is very reasonable, and even though there were similar bids, my partner insisted on hiring Nam's team because he had a good feeling about it. I'd highly recommend them! Thank you!

    Great match to our existing floors.

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    4 months ago

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    6 months ago

    very detailed and professional. They fixed the bumpy floor and addressed the root cause from the wet subfloor. Definitely recommend them.

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    2 years ago

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    5 years ago

    They are short handed like so many places but still able to give good service . Great selection.

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    Review Highlights - Bay Floor Crafters

    Nam and his team we're fantastic they were super professional and gave us very competitive quotes for the work.

    Mentioned in 121 reviews

    Read more highlights

    Tom's Hardwood Floors

    Tom's Hardwood Floors

    4.8
    (345 reviews)

    Floor refinishing and stair repair went well. Fair pricing. Job completed sooner than planned…read more Workers took the effort to cleanup the work areas after each day.

    If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

    Jairo'G Hardwood Floors

    Jairo'G Hardwood Floors

    4.8
    (97 reviews)

    Jairo did a FANTASTIC job on a quick restoration I needed for my hardwood floors due to damage and…read morestains from my tenant who moved out. The value was amazing compared to other vendors, coming in at $750 to sand and polish my floors!! I didn't need a full restoration but he completed the job in 1 day with just a 1-2 day notice!

    I had my hardwood floors refinished by this company after removing a wall. The goal was to sand…read moredown darker floors and make everything lighter, including a small area where new flooring was needed. Communication throughout the process was poor. No one explained finish options or discussed durability. This was my first time refinishing floors, so I didn't even know I had to ask. Had finish options been explained, I would have chosen and paid for a more protective finish. That conversation never happened. This matters because the floors have since taken on water damage. A single leak ended up ruining a large portion of the kitchen, which made it clear that the finish was not very protective. These are not the hard wood floors you grew up with. This finish is a joke. At first I thought them must have forgotten to add finish. It should be more resilient than this, and water left for longer than 30 seconds damages the floor. When I asked for help matching the small area of new flooring, the company said they couldn't find any and offered no alternatives or solutions. So I have regular wood on some spots just to have a floor. I'm not a perfectionist so they could have at least offered suggestions on close matching floor. It's literally wood in some places, not hard wood. The floors need to be completely redone again. Thousands of dollars wasted

    Elite Hardwood Flooring

    Elite Hardwood Flooring

    4.9
    (139 reviews)

    After getting 5 on-site quotes from various flooring installers, we knew we had made the right…read moredecision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them. After getting 5 on-site quotes from various flooring installers, we knew we had made the right decision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them.

    I recently moved into a new house and the floors just seemed too yellow. That's when I reached out…read moreto elite hardwood flooring. Aleksey was able to provide me a quote over the phone and shortly after came over to take measurements. We had roughly 500 square feet that need to be refinished and it took a total of 3 days. I was super impressed with the finished work! One of the reason I enjoyed working with aleksey and Igor is because they also took a consultative approach and gave suggestions to help me find a stain that would work best for what I wanted to achieve. Would recommend!

    Bay Floor Crafters - flooring - Updated July 2026

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