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    Trusted Roofing

    5.0 (4 reviews)
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    1 year ago

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    1 year ago

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    3 years ago

    This is an amazing company that does great work. They are professional, timely and competitively priced!

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    2 years ago

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    Mr. GoodRoof

    Mr. GoodRoof

    (18 reviews)

    As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

    We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

    Best Choice Roofing

    Best Choice Roofing

    (29 reviews)

    I am usually skeptical on door knocking solicitor. We are in Madison Alabama. A young guy show up…read moreone afternoon, he was the second one to knock on the door telling me that we have some serious hail damages in the area. There was another guy from another company (came to look at our roof) but never follow up after hearing that I am insured with AllState. And I am pretty busy to have to deal with it myself, So I thought I give him a chance, John Swope is his name. He went on the roof, and took a lot of photos of the damage. So I decided to test him out. I also googled the company, saying they chase after prospective business after a storm went over an area, but they do did their job and make the process easier for the homeowners. I have filed insurance claim before myself, sometimes they find not enough damage, and i have to close a claim. So I gave John a list of homes I manage, and told him to check them all out and come tell me which one has damages which one does not. He meticulously check each one of them for me for free. and reported i have damages on 3. True enough when i drove over to double check, i can see the damages from the street. I went to look at the other few he reported damages as well but told me frankly I am better off just call for repairs. Since i have a regular roofer who does all my repairs. So John follows thru the rest of the process for the other 3. It saves me a lot of headache. He is meticulous and find more damages than I would have notice . So I say - not all storm chasers are bad. And John Swope is a gem. We discuss problematic area in the valley in my roof, slope, etc. areas to pay special attention to and extra ice barrier/shield. During the replacement and after the replacement, he came to inspect and check the work for me. Thank you. PS I can not speak for other location. We are in Madison and Huntsville = Alabama

    If I could give this branch a -1 I would. On 7/28/26 I decided to go with BCR for white gutters…read moreand white gutter guards and was approved financing through Synchrony with a 7500 credit limit. On 8/5/26 I received a call from Erin Pear (Production Mgr) saying that I had been approved and confirmed that I wanted white gutters and white gutter guards. She then said the white gutter guards would have to be ordered. I said okay. She then stated it would take 2 weeks. I replied that's fine. She then proceeded to tell me that they had black and they don't get dirty as the white. When she tried to deter me from getting what I wanted I should have known something then. On 8/6/26 I received a vm from some woman named Kim telling me I was approved but now need to be approved by BCR and that the payment was due upon completion. Mind you nothing had been scheduled and it had been 2 wks and I heard nothing nor any work done. At this time I'm confused so I go online and look at my Synchrony account and BCR submitted a pending charge for the full amount of 4824 on 7/28/26 and aother charge of 2412 on 08/13/26. I'm livid and call the corporate office on 8/13/26 and explained the situation and wanted to speak to someone and distinctively told the young lady I did not want to speak to anyone at the Hendersonville branch. Within 30 minutes I received a call from Kelli Froman GM who was very combative and extremely RUDE. I was an irate customer and had every right to be because my cc was charged over $7000 for work that hadn't been done. Telling me to calm down like I was a child and said she was yelling at me because I was yelling at her. When I told her I wanted to cancel she told me that they were going to charge me 20% of the project. This is HORRIBLE customer service and gives BCR a bad name. To date I have not received a call back from corporate but I did receive my credit card statement with the fraudulent charges leaving me with remaining credit of 234. DO NOT USE BCR!!

    Trusted Roofing - roofing - Updated August 2026

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