Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

We are traveling and Lucy needed her grooming. I looked on Yelp and found this place. They were…read moregreat and the price was right. If we lived here I would come back.

Took my pup Joey here a few weeks ago to be groomed! They did a great job, and the price is so…read morereasonable! People were very friendly and it was also pretty quick! Can't wait to take her back!

Friendly place, I'd recommend shopping here and bathing your dog…read more The offer grooming, but I like to do it myself. So this was great.

I never need anything they don't have and the employees are just so much nicer and more personable…read morethan at the giant chain stores.

Everything. From Very friendly budget friendly dogs seem ok here overall very happy with themread more

They're so friendly! Bonus: local pet grooming shop. Their price is reasonable and easy to book…read moreappointment online! They did my 4 months golden doodle puppy well! I'm satisfied with their service!

I've taken my dog to other places to get her hair cut but none of the took such good care of her…read moreand gave her a beautiful hair cut like she did, thank you! My puppy is so happy

Unfixable cut . Not what asked for. Couldn't be fixed and no offer of refund or even discount…read more Aggressive and odd policies. Do not believe as experienced as let on. My Yorkie looks ridiculous and I will have to wait until his hair grows out. They couldn't put back hair they had already cut off. Will not return.

I love the way Kloud-9 treats all of my dogs from the old grumpy one to the hyper (acts like he's…read moreon speed) bichon. Their work is excellent.

Our buddy loves it there. He goes to daycare and stays there when we go out of town. He is always…read morehappy to go there. It is also a great team when he gets sick, they work with our local vet so that he gets the care he needs even when we are out of town. We could not ask for more. Just a great place and great people.

My Newfoundland was calm and relaxed when I picked her up from a 4 day stay. I highly recommend…read moreLittle Lake Pet Lodge, the staff is awesome!!

Over the past 15 years plus we have taken our pets to Tara wherever she may be. I have been taking…read moremy Lily to a Ruff Joint ever since they opened and I absolutely could not be happier with the service, the quality and the experience groomers that she hires. I would highly recommend anyone take their pet to visit with Tara and her staff.

So, my first few visits were fine- we moved to Knoxville in September and needed a good groomer for…read moreour Newfypoo & Poodle-Bichon mix. After a few visits We began noticing that our dogs were bing crated while waiting for pick up....not crazy about that but understand things get busy. Due to ongoing concern and having to blow dry my dogs ears every time we return home, I asked nicely last visit, to "please make sure her ears are completely dry when you finish her up." When I picked the dogs up, To my dismay, I was informed as the staff removed her from a crate, that, "oh, her ears aren't dry." Duh! I specifically requested attention to her ears and their method was to crate her while she was still wet. The extra 5 minutes required to blow dry her ears was apparently too much. We're now battling an ear yeast infection and may end up with a vet bill in addition to the over priced adequate service. If you are the least bit picky or have a dog requiring actual attention to detail, look elsewhere. My dogs won't be going back, :(