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    Trusted Testimonies of Texas

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    6 months ago

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    National Center for Dispute Settlement

    National Center for Dispute Settlement

    1.4
    (32 reviews)

    My 2025 Jeep GC Summit Reserve was first reported @ 17,891 miles, 10.5 months into service and…read morereported before the first year & 18,000 miles per the Jeep requirement (3.6l Pentastar) with engine concerns and 4 visits to a dealership and 78 days out of service 2/11/26 - 4/29/26 in Ohio with 2-piston cylinder porosity and NCDS told me originally it qualified for Lemon Law, Arbitration then denied my claim. I have pictures of everything that the dealership sent Jeep and the RM came back and said I used bad gas. Then engineering told the dealer to find the cause of porosity & cylinder scoring. SO now we are out of $60,000. And don't bother with Jeep Care process, then are totally clueless and really do not care about you and not the most honest of individuals to deal with, all along he told me my Jeep doesn't qualify for Lemon Law. On 4/10/26 Jeep told NCDS that my Jeep was complete and ready for P/U but the broken front drive axle was replace yet from STAR case, Axle was finally replaced on 4/28/26. And NCDS believed Jeep that is was complete BUT never mentioned the 70+ days and/or the engine porosity & scoring. Transmission was also replaced @ 1,066 miles. In cold weather the engine sounded just like a small diesel engine. Save yourself the aggravation and also file with the state AG office.. On 4/10/26 had a 10 minute phone call with the Case Mgr. where it was mentioned that my documented report was remarkable and was very easy to follow along and that I hade a very good chance of a favorable ruling. Again, the ruling on 4/17/26 the Arbitrator or Jeep said nothing about the 65 days out of service. Whether I did or didn't have a lawyer is secondary to the 65 days out of service. I made some correction to my initial send as I received questioning through an NCDS associate (John H.) about my mention of a discussion with an Arbitrator which I corrected to Case Mgr. Again, still dumb founded by that the concern and not 65 days out of service. All that took place was the Arbitrator made his discission based on the rebuttal from Jeep which spoke about nothing was wrong with the Jeep but nothing about Engineering advising the dealer to continue to dig into finding where the condition came from, to me its very obvious where the porosity/pitting came from. Nothing about OOS time, 65 days. Anyone know where the funding for NSDS comes from. Yet another edit, still avoiding the 65 days out of service and the vehicle could never be repaired at the dealership. Lawyer has nothing to do the 65 days out of service that was ruled against.

    I am writing to express my dissatisfaction with how my complaint was handled through the National…read moreCenter for Dispute Settlement (NCDS). I feel that my concerns were not properly addressed because of the age of my vehicle rather than the actual issues I reported. The age of a vehicle should not be used to dismiss legitimate concerns regarding service quality, diagnostic accuracy, and customer treatment. I expected a fair and unbiased review of my complaint, but instead I felt my concerns were disregarded without proper consideration.

    Manuel Diaz Law Firm

    Manuel Diaz Law Firm

    1.9
    (39 reviews)

    I strongly advise anyone considering the Manuel Diaz Law Firm -- and especially attorney Courtney…read moreMiller -- to think twice and get everything in writing. I was charged thousands of dollars for trial representation with a clear verbal agreement that if my case was dismissed before trial, I'd receive a partial refund. My case was, in fact, dismissed -- but once it came time to honor the refund, I was suddenly told that her "boss" didn't approve it. That condition was never mentioned before payment. This feels like a bait-and-switch. I paid for services that were never delivered, and now they're refusing to do the right thing. This isn't just bad customer service -- it's unethical. They took advantage of someone in a vulnerable legal situation and showed no accountability when called out. I will be filing a formal complaint with the State Bar of Texas for unethical conduct and mishandling of client funds. Future clients: protect yourself. Get all agreements in writing, and be wary of verbal promises -- especially when money is involved.

    If I could give ZERO stars I would. I will be filing a complaint with the Texas Bas Association to…read moremake a complaint against the attorney JOSEPHINE TINE that "worked" on our case. She was unprepared and unprofessional. She was told her work was "bad practice" by the immigration judge himself during a hearing we were present for. When we asked her why she wanted to pursue a course of action, she threatened to leave our case. Additionally, she was using CHAPTGPT DURING THE HEARING to answer the judge's questions. Are you not competent to do your job???? Additionally, she had us make a bond payment with the department of justice that was NOT necessary and now we are having issues receiving a refund. We have communicated with their office and have received no response back. So much for their "48 hour" response policy!!! Do not waste your money. Both their immigration and criminal departments suck, and the rest probably do as well. Also, JEFF MORROW, the CLO, said that their attorneys can only be good at either customer service or producing quality work and it's hard to balance the two as an attorney. News flash, they are bad at BOTH. He took NO accountability for the low-quality work of his attorneys and would essentially make excuses on their behalf. Once someone does this on behalf of their firm and sees no mistakes, then no growth can occur and they will continue producing poor service. What a shame that firms like this exist. Please look at all the other BAD reviews they have here and do not hire them!!!

    Trusted Testimonies of Texas - notaries - Updated August 2026

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