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    Tryton Auto Sales

    1.0 (1 review)

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    2 years ago

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    Five Star Chevrolet GMC

    Five Star Chevrolet GMC

    (78 reviews)

    Five Star Chevrolet GMC and Five Star Ford of Warner Robins in Warner Robins, Georgia, I want to…read moreshare my frustrating experience with purchasing a used Ford truck. Before buying, I paid over $200 for a pre-purchase inspection at Five Star Ford, where I was told the truck was 100% good to go with no issues. After the purchase, I noticed oil on the ground beneath the truck. Initially, I thought it could've been from something minor like a filter change, but when I brought it back to Five Star Ford, a technician outright confirmed in front of me that the truck was leaking oil and that this was observed the day of the inspection. Despite this, the oil leak--and apparently other issues--were omitted from the inspection report I paid for. I requested an updated inspection report from the general manager to reflect the oil leak and any other undisclosed problems, but he refused to provide one. It's clear to me that these dealerships worked together to push the sale while failing to document known issues with the truck. While the price was adjusted slightly after I initially mentioned seeing oil, I feel misled and disappointed by the lack of transparency and professionalism from both dealerships. I'd like an explanation for how this happened and what steps will be taken to make this right. Looks to be a reason this place is rated only 1.8 out of 5.

    I brought my 24 GMC Denali Ultimate to fix an error with the video camera system...Truck only has…read more4200 miles...I called my service attendant Brandon after 2 days and he told me that they were still running diagnostics and they could not pinpoint the problem. I called again on day 6 as I had not gotten any updates, and received the same reply. On day 8 I came by the service area to check on my vehicle and he gave me the same answer. On day 10 I called to check status of my vehicle again and he told me they were still running diagnostics. I told him I was coming to retrieve my vehicle as I did not believe they were working on it at all.. I talked to Jennifer Readett (customer relations) when I arrived and she went to see if she could rectify the situation. I told her I would leave my vehicle in her hands since I never could get a true answer from Brandon. I went back home and maybe an hour later, Jennifer called and notified my that my vehicle was repaired. She (Jennifer Readett) gets an OUTSTANDING review from me but the dishonesty from my agent left me appalled. I figured I would get better service since I bought my last couple of trucks from 5 Star. The repair of my vehicle was a reset of the video system and took less than 30 mins...My vehicle should not have been in the shop for 10 days.

    Specialized Auto Sales - Oil leak never fixed

    Specialized Auto Sales

    (4 reviews)

    At first I was about to give them 5 stars. Now I am glad I waited to do so. I was in between a rock…read moreand a hard place when I went to this dealership . I have disabled children that I care for as well as my elderly mom and I was in desperate need of a vehicle at that time . I thought that I was getting a fairly decent vehicle . I know it's used and things can go wrong so I wasn't nitpicking . The car wreaked of marijuana he said no problem I'll clean it while I was doing the paperwork they were cleaning the vehicle and told me that they would replace the tires that were bald I mean wires exposed bald . That never happened the first excuse was the tire shop next door didn't have any in and would have some the next day well that was early February the rims were damaged Beyond and I had to change the rims as well as the tires . They have three of the rims at their shop because I thought that they were going to fix the tire rods on my vehicle like they agreed the first couple of times they're never there when they say they're going to be there so the times was always an inconvenience for me . It is now May and I still don't have a tag . This will be my third temp tag . Then they say they text me around a week ago and said that they need a copy of my driver's license . Shouldn't they already have that? And when I went in for the second temp tag March 20th he said oh the paperwork should be ready within a week after giving me some drawn-out story . Paperwork still is not turned in and while I was there on March 20th why didn't you mention anything about a driver's license ? What I thought was a lifesaver is turning out to be a pure nightmare . I will never recommend them no matter how desperate you are I go with a company that has high ass interest rates before I choose them. They have played with my time, my money, and in my face long enough. Oh let me not forget they did clean the vehicle so that I didn't smell it when I got in . But the car still wreaked of marijuana every time I got out and got back in I have to have someone deep clean it I had to ride around with the windows down so that I didn't get a headache from the smell while in there I found a pack of rolling papers . I sent the picture of that to Fred. So so much for cleaning the vehicle. I have to rate them a one since it gives me no other option . But at this moment I'd rate them a negative Infinity

    Anyone looking for a decent Ride or honest people stay away FROM these crooks.my wife And I have…read moreBEEN struggling with no Ride we finally get enough money to get a decent used Ride And My wife goes to these crooks cause I was out of Town working they lied to her about The Year, And mileage then next Day she has a license mechanic look The truck over And he could not believe My wife actually bought this truck from any dealer ship cause he said it shouldn't even be on The road rust was so bad on frame and body they actually tried welding some spots And put fender covers over some of The holes. We tried calling them two weeks before we made contact with anyone only to be told my wife was a adult who could make her own decisions! Talk about some real pieces of crap this whole business is a scam they all should be in jail And never even be able too work near anything too do with cars we are borrowing money too hire the Best lawyer we can JUST to make aure they pay And never do this to anyone else' even if I have to file bankruptcy we Will expose there sorry asses.

    Tryton Auto Sales - usedcardealers - Updated June 2026

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