It's hard for me to leave a 1 star review for any local business, I prefer to try and work it out…read moreverbally but unfortunately she will not return any calls. As with most people we thought our daughter wound have a homecoming so in preparation for this we booked a limo and put a deposit down. My wife called to cancel because obviously homecoming wasn't going to happen and called the owner, she said on the phone said she would issue a refund but had to give us cash, and would call us back to schedule a time to meet. We thought that was strange considering we paid with card via the phone when we booked but whatever cash works. A couple days goes by and we didn't hear from her so we called again, no answer and VM was full. We tried a few more times and same thing. I hope that 300 is worth this review to you, Very unprofessional, and poor business practice.

Our Daughters Wedding was really Important to us, We received a Referral from a Friend for Luark's…read moreLimousine Inc. We were told they give a Veteran's Discount my husband being Military we gave them a call they were very Friendly Knowledgeable The Owner told me that his wife has been really sick the last few years and does not know anything about the schedule however she has still been able to manage these appts and Apparently so he did not want to tell me a date was open if it was not that he would call us back the next day when he got back from up North He would get calendars and take to his wife and let me know. He called back and let me talk to his wife whom apparently does not have the ability to communicate much as she has computers running her body full of batteries, wires, leads, and an active computers so her body blocks all signals and they are working on that. I was so intrigued with how this poor woman got like that she sounded young and Vibrant but also week. I was Completely intrigued and for a few minutes forgot why I had called lol. Since I Have worked in the Medical field for 31 years I was Completely taken in and wanted to know what was going on she was very nice but clearly did not want to talk about her condition but Rather how she could help me I normally do not take the time to go looking to write a Review However this was the exception! She may be in a very Bad Medical Crisis But man she was on it of how to help us and Completely took the Emphasis off of her to the Point I left the conversation in absolute Awe. Then we secured the Event with a $250.00 Booking deposit which was not a fee just a portion of the Rental to secure our Daughters Wedding Event Date. You do not see this type of hands on Care, Attention, and Dedication these days. Then came time for our Wedding They called the Day before to see if we had any details that they needed to know or special Instructions for the Chauffeur at all we said no. The Chauffeur Jon arrived 15 mins before sat and waited for pickup He was Kind opened doors was Polite, offered all kinds of things, Ice, water, Napkins, a audio cord I think that is what it is called to plug into the Stereo-System and play our own Music. The Customer Service Excellent, Chauffeur AMAZING, They gave us a 10% Discount For Military for My Husband But I was told they give this to all types of Public Service Workers or Hero's as they called them so you should Definitely call this company small Private Family Ran & Owned. The Limo's Cadillac Escalades White we had like 18 People with us it was a nice, Comfortable Ride, and Beautiful. Thank you Again Patty B

I've had the opportunity to stay here several times over the past few years. Each time it has been…read morea pleasant experience with a few hiccups here and there. I typically book online, and I am able to check-in on the app. Interestingly, my digital key never seems to work here (never available on the app) so I always have to stop at the front-desk. The various persons working the front desk have been polite and helpful. After a quick ID verification, I have my physical keys and I am on my way. At a previous stay, there were some issues with things in the room such as the rubber seal around the refrigerator door being nearly completely torn off rendering the refrigerator practically useless. The front desk person offered to refrigerate things for me for the night as they were not able to send a replacement, and I didn't want to re-pack and move rooms. During my most recent stay, I think that I heard a dog barking in a room down the hall in the late evening, but I didn't bother to get up to confirm it. The hotel includes a laundry room - a washer and a dryer - on the 4th floor. Breakfast is included and generally offers a decent spread including hot and cold foods (see photos). There is an on-site bar/restaurant with a limited snack section, however, I've never ordered anything from there. For me the location, just-off of US-23 is perfect. There is usually plenty of parking in the lot and the building is accessible from the back with your room key. Conveniently nearby (walking distance) is the Meijer grocery, gas station, several different coffee shops (Biggby and Tim Horton's), Dollar Tree, etc. All of these offer great places to pick up snacks, drinks, etc. if you don't want to pay hotel prices. The rooms don't have a microwave but the one in the breakfast area is available to use 24-7. I find the rooms to be spacious and the beds to be comfortable. Overall, it serves my purposes and meets my requirements, so I'll likely continue staying here from time to time.

Last week, I inadvertently booked this hotel instead of one closer to my event in Grand Rapids,…read moreMichigan. I was halfway into my seven hour solo drive when I realized my mistake, so I pulled over and began making calls, simply hoping to transfer my reservation to another Hyatt location. I spoke with five different people, including Diana, the manager, both by phone and in person. At one point, Diana told me, "Maybe this is happening for a reason" and "I could've sold your room to someone else," when I was actually crying. While I appreciated her attempt to offer perspective, what I really needed was help finding a reasonable solution. I also contacted Hyatt Corporate by email several times, but ultimately no one was willing to work with me. The focus remained on policy rather than customer service. I was uncomfortable with the idea of driving another two hours alone at night on unfamiliar roads, especially with extensive construction along the route. In the end, I made the difficult drive and stayed at the hotel for approximately five hours, at a cost of $296. What makes this especially disappointing is that I had just become a Hyatt member. After this experience, I have decided to cancel my membership. I have honestly never encountered customer service where there wasn't at least an effort to find a reasonable solution for a customer who had made an honest mistake. This experience was both surprising and deeply disappointing. There are plenty of other hotel chains to choose from, and, surprisingly, I have even found Hotwire to be more accommodating when it comes to changing a reservation after an honest mistake. I hope Hyatt will reconsider how situations like this are handled. Policies are important, but so is empathy, flexibility, and making customers feel that their business matters.

I am what is referred to as a "seasonal camper. I keep my RV on a specific site for the entire…read moreseason. this year (2025) has been amazing. We have new directors and management and the entire place has been changed. So many details (like cleaning and repairs) that had been neglected are now being handled. The campground is cleaner and more well cared for than ever before. And a whole lot of new "stuff" like mini golf and the zip line and climbing tower are all free and included in the camping fees now,. Its been an amazing summer here and I hope more people will decide to come check it out.

Such a great family camp. A lot of activities some planed and others to do on your own. A great…read moreplace to get away (and not to far from home) just to relax and enjoy all of God's beautiful nature.

I was very pleased with my experience from ShuttleAire from Bishop Airport to my home…read more I asked for a quote on Yelp. 3 companies provided one and I picked ShuttleZaire and was glad I did. ShuttleAire's quote was very prompt and competitive. I accepted and was asked if I was going to pay by check or card. I elected cash. I was sent information about what to expect. The flight got in early. ShuttleAire was monitoring it and texted that he would be there so I didn't have to wait. He let me know where he was parked and sent a picture of his vehicle to me. The driver was very courteous and friendly. We had a good discussion during the drive - drooped me off in my driveway. if I ever need a shutte, ShuttleAire would be my first choice,

Marlon is fantastic! He was on time, super personable, and his service is supreme. After speaking…read moreand texting with Marlon, I saw no reason to use Lyft or Uber. Marlon's pricing was better. And I always try to spend my hard earned money to assist small business owners. If I could give ShuttleAire more than 5 stars I would!

Sandy at France Journeys was hired for a Switzerland/France trip at the end of April for two young…read morewomen. The process was plagued by delays from the start, the app had repeated issues, and with 10 days until departure the itinerary was still blank. She refused to provide confirmation numbers or a pricing breakdown despite repeated requests. Due to the blank itinerary and delays we spoke with Sandy on the phone where she reassured us that all would be good within 7 days of the departure, and that she was providing a service including keeping us out of harms way in the red light district. She did offer a refund/cancellation at that time. We decided to cancel and rebook on our own at which time Sandy backtracked and said that she could not actually do a full refund but could probably get 200-400 back. We also discovered at that point that she had booked a 4 hour walking tour at $400 per person without consulting us (we would not have agreed to that). The itinerary that finally arrived 7 days out was simply a reprint of my original wish-list with no guidance on timing, navigation, logistics and no bookings. We had to figure all of that out for ourselves. For a service that cost significantly more than it was worth, we received no real planning, no expertise, and no peace of mind. If you are capable of booking a hotel or train ticket on your own, you do not need this "service". Save yourself the stress and your money. Days after returning from this trip Sandy emailed saying that she did not want to work with us for our already planned trip in September and refunded us the $500 we already gave her for that. I wish that was enough to recuperate from this horrible experience in April... Oh and the promise to help steer us out of the red light district never happened, and we ended up there at night on our own.

Wonderful experience with Sandy and France Journeys. She selected the village we stayed at, the…read morehotels, and the tour guides that showed us around. We were met by classy drivers with good English at every flight arrival. Every selection was perfect, giving us a five-star experience. She worked within our budget and is easy to talk to. In this day and age of internet travel booking, I used to wonder what role a travel agent still plays. I now know. Sandy has the deep knowledge of France to create a customized experience that takes all the worry out of the trip, replaced by ahhh relaxing moments.

This place is wonderful! They have so much for kids and families to do. Pleasant staff. Just had…read moreour family reunion there last weekend. Lots of new facilities... game room, laundry room, also paddle boats and kayaks to rent, jumping pillow for older kids and adults, smaller jumping pillow for littler kids, Gaga ball pit, lots of climbers, corn hole, pavilions that can be rented for parties. Campsites are nice. They have added some pull through sites for larger rigs. They do allow tent camping. Beautiful place to stay and more updates coming, from what we're told! They are working on getting bathroom and shower facilities in place. Pleasantly have outhouses which are kept clean and tended to regularly. Highly recommend!

Nice campground to stay at with awesome amenities but, I do think they are getting a little big to…read morewhere it's not a peaceful quiet place to stay. More of a resort than a campground. Also was a little dangerous for my kids to ride their bike because no one follows the campground speed limit.

Great hotel... the rooms are luxe, service is great, beautiful decor, etc…read more. This is a typical Hilton with great service, nice rooms, decent rates with a high end style, with a terrific restaurant and cocktail lounge.. Service has always been great both in the hotel and in the restaurant and in the rooftop lounge.. My husband and myself love coming here for a craft cocktail on the weekends and grabbing dinner occasionally..

January in Michigan. Heat in specific rooms having problems. No maintenance on site. Front desk…read moretook me to two other rooms but both also without fully functional heat. Solution was to provide a space heater the NEXT day. Temperature approximately 60 F in room. Weather in single digits. Next day the space heater does arrive. Space heater then trips breaker and then lights in room go out. Multiple calls to front desk. After answer, the solution was to wait for maintenance to arrive for the day in approximately 60-90 minutes to flip the breaker. Proceeded to check out. I understand issues can occur. Especially in Michigan winter. The low review is rooted in the lack of responsiveness to correct the issues and no compensation provided in return. The heating issue was stated as known by the front desk. Had multiple rooms and heating issue was consistent across rooms.