Great hotel... the rooms are luxe, service is great, beautiful decor, etc…read more. This is a typical Hilton with great service, nice rooms, decent rates with a high end style, with a terrific restaurant and cocktail lounge.. Service has always been great both in the hotel and in the restaurant and in the rooftop lounge.. My husband and myself love coming here for a craft cocktail on the weekends and grabbing dinner occasionally..

January in Michigan. Heat in specific rooms having problems. No maintenance on site. Front desk…read moretook me to two other rooms but both also without fully functional heat. Solution was to provide a space heater the NEXT day. Temperature approximately 60 F in room. Weather in single digits. Next day the space heater does arrive. Space heater then trips breaker and then lights in room go out. Multiple calls to front desk. After answer, the solution was to wait for maintenance to arrive for the day in approximately 60-90 minutes to flip the breaker. Proceeded to check out. I understand issues can occur. Especially in Michigan winter. The low review is rooted in the lack of responsiveness to correct the issues and no compensation provided in return. The heating issue was stated as known by the front desk. Had multiple rooms and heating issue was consistent across rooms.

I stayed at this fairly new hotel. The stay was very accommodating and pleasant…read more The pool and area was clean and relaxing. I enjoyed the heated whirlpool. However, there were signs posted that anyone under 18 yrs of age was to be accompanied by an adult. There were 4 male children ungoverned and pretty much not watched as the adults were on the outside patio while the young kids were jumping and playing very ruff in the pool prohibiting at times the 3 year that was with me a pleasant experience. This hotel has many amenities, quiet, and nice overall. Its not far from stores and chain restaurants in the area. Overall a very nice experience and stay.

If I can give a zero, I would...dirty, old torn furnitures, dirty bath towel hanging in the…read morebathroom, elevators don't work but one and it's in the end of the entire building with a back door that does not lock...very disappointing!!! I have never had this experience from a Marriott chain hotel until this one. Very disappointing.

I'd say it is about a 3.5 star experience for right now, however, I'm rooting for them…read more Typically, I receive early check-in, however by 3pm I didn't had not received notification that my room was ready. I arrived about 3:15 and my preselected room was not ready. After waiting in the lobby for an hour, (?) the Manager decided to give me a different room to end my waiting. During my wait I learned that the wifi was down for the day and observed several other people approach the front desk with a variety of issues. I choose to belive that it was all eventually satisfactorily remedied but I don't truly know. The EXTRAS The hotel is equipped with a digital key to allow for check in and going straight to your room. Thisc feature was not working for me. Also, Check-out via the app was not working for me either. I had to stop by the desk to check out. There is both free and pay-for-use wifi. I didn't experience any other issues with connectivity on the free wifi with the exception of wifi being down on arrival day. Breakfast was served daily. Guests were anle to come down during the 6am to 9am breakfast window. We had the option to dine in the gathering space or return to our rooms. Options include hot breakfast sandwiches, cereals, boiled eggs, muffins, breakfast bars, etc. THE HOTEL This small, 3-story building is still fairly new and filled with bright colors and lights consistent with the brand. The lobby/lounge area is an open concept design filled with a couple tables for dining, seating, tvs and business center library. The business center is two computers and printer on the side of the lounge area.  The printer was said to not be working the day I checked in. The fitness center is accessible via key 24-7. It has a decent selecting of machines and weights. I was able to use it several times without any issues. The hotel provides a complimentary tea, hotcocoa and coffee bar for guests but if you want something more, there are snack and frozen food items available for purchase at the front desk.  There is an indoor pool on the property. I didn't use the pool. During my last full day, the pool was closed...another guest informed me that someone had pooped in it - thus it was closed for cleaning. They provide a small coin operated laundry area comprised of 2 washers and 2 dryers. Laundry detergent and fabric softner products were available gratis the laundry area. I was able to use these facilities without any issues. THE ROOMS The King Suite is very spacious and complete with everything you need for a studio apartment-like experience.  The kitchenette has a full size dishwasher, microwave, 2 cup coffee maker, sink and apartment sized refrigerator.  Coffee, tea, sweetners, plates, bowls, mugs, strainers, cookware, glasses and silverware are provided. The lounge area of the room includes a desk, a table that neatly tucked away under the desk, a queen sofa sleeper and large tv. A single dresser that doubles as the tv stand. The sleeping area includes a comfortable king bed, closet space with hangers, iron and ironing board.  The shower-only bathroom is a respectable size, not too small and not too large.  I found the 1 drawers to be sufficient storage. THE LOCATION  Not much is within immediate walking distance except 2 other hotels, a credit union, a BMW dealership and a taco bell. One plus is that I-75 is very close. THE STAFF The front desk staff were patient and friendly. Housekeeping was by request and I opted out during my stay. I was able to get supplies and swap out trash whenever I found Housekeeping in the hallway. I was also able to collect clean towels and linen from the desk during the hours when Housekeeping was off duty. Overall, despite the kinks, it was an okay stay.

Many Home2 properties are starting to really show their age and this is certainly one of those. If…read moreyou can stay elsewhere (suite style), do it. The couch is ripped (clearly by a dog/cat) substantially on two sides; looks like it should be sitting on the side of the road as a trash pick up. Fridge is not functioning well so water melting from freezer into fridge constantly. Kitchen supplies depleted and really worn. Cleanliness is not the best thing here - (hairs both in the clean towels and in the bathrooms). Front desk staff doesn't seem professionally trained; they were polite but disinterested in any feedback. I travel for a living (as do most of my large company) and will not be recommending this one. Come on, Hilton, you're letting me down!

Disgustingly dirty!! Hair on the bathroom floor, crumbs on carpet, toe nails from someone's…read moretrimmings.

This is our second night. The entrance foyer is over run by unruly children fresh out of the pool…read more Floors are wet. Eating in the breakfast area (we were advised last night that it is cleaned after breakfast and guests are asked not to sit in there) There is no management here, only a front desk person. The children running up and down their room halls. It would seem to me they should use the pool and then go to someone's room that they are paying for and leave the entrance foyer empty. This morning at breakfast a group had taken over the area. Not much supervision. Walking around eating the food. Almost impossible to get near the food. We won't stay here again. Trip advisor shows a high rating however I will disagree after two nights in any trip advisor rating. Do not reserve a room here. Maybe week days are better!

Great place! Clean rooms! Friendly staff! Took my grown children and grandson. We all had a good…read moretime and slept well

B Ad stinky carpetsask for refunds and they said booked on line wouldn't refund doesn't take pets…read more Close to the road.

Was welcomed and greeted nicely as well as helped by Julia. She was patient and helpful. The room…read moreappeared decent and clean until noticing yellow stains on the pillow cases, and a Red stain on the wall. This was reported and the clerk on duty as well as the assistant manager of housekeeping resolved the situation by offering another room and reward credits followed with sincere apologies which sufficed. Breakfast was good and the vegan/vegetarian options were nice to have. The veggie omelets and Turkey sausage were delicious. Before breakfast was over, the sweet lady Debi who cooks the food, offered the guests to extras which was pretty great. For this being one's first time in Flint as well as staying at the Holiday Inn Express, this was an experience that will be remembered. The staff were attentive and respectful.

Got here at 2:30pm but rooms weren't ready till 3pm, so what now? Went on a run along the river in…read morethe heat of the day. Felt hot with no wind, but otherwise nice scenery. Got back an hour later and the rooms were finished. Nice people at thr check in counter too! My room key didn't work, but housekeeping happened to see me and let me in. I can see why the reviews are so so. You expect a little more when price is fairly high. I can't complain tho. I'm in town for the Crim 10 miler and you can walk to the start from here.

A two star hotel but a 3.5 star review…read more Price $72 w tax. Two beds, tv, fridge, desk, microwave, indoor pool. Location: by 75 kinda seedy area but then again your in Flint. Given the amenities, the nice room presentation, and the other neat amenities ( fridge, etc) it's not a bad place for the price. The night staff is friendly buut a little ghetto with the tone of voice, again your in Flint. So maintain a cool head and hide the white fright and you'll be alright;). Minus a star for the ratty elevator and dated bathroom decor. Minus 1/2 star for awkward location

Should be less than 1 a minus 10. Fire alarm disabled, peeling ceilings, bed bugs, urine and blood…read morestained sheets and mattress, nails sticking out on warped bathroom door, stained couch and chairs. Hallway smells of marijuana, people dealing drugs in the parking lot with children present. Many health violations. Should be condemned!!

I stayed in the king suite which was a very clean, spacious and comfortable room. I loved that they…read morehad refillable shampoo/conditioner/bodywash instead of the little single use bottles. The shower was the highlight of the room. spacious, large head with high pressure and a modern design with glass and white tile. I payed the $5 for the upgraded internet and it was well worth it for the lightning-fast speeds. I tried out the pool and waded waist deep, but it was small, cold and nothing special. I really wished they had a hot tub. It was nice to have the little shop downstairs to get water during the evening. They also have a nice selection of snacks and microwavable if you don't want to go anywhere. The only problem was the people above us. Kids running back and forth and slamming into the walls throughout the day and night, making it hard to get a good nights sleep. I really wish they would put large families of kids on the lower floors and put singles and adult couples higher up, so they don't have to be tortured by noise. for $185 a night it was pretty nice.

The service from staff here is excellent. Hotel is brand new…read moreand it shows. Rooms are very clean and the TV is HUGE! Very comfortable beds and large bathroom. HVAC unit is quiet and does the job. The only drawback here is the breakfast: food is pretty bad and coffee is just plain awful. Overall a great place to stay and if back in the area, would definitely come back here!

Hotel is horrible, cable and hot tub does not work, and front desk does not want to help resolve…read moreproblems. Specifically zeric. I would not come here again!!!!!!!

I've stayed here many times since 2012, I'm sure over 10 times. It has gone way downhill since my…read morelast visit in 2018 or 2019. There just aren't many staff working and they aren't the friendly and knowledgeable ones I remember from days of yore, the kind who recognized you (because we came regularly...). The bistro looks oddly empty: the back wall where I think there would be bottles of booze and the drinks/to-go food display case are empty. The room: every room used to have a mini fridge and apparently that is now on request only. Mine had one sitting on the floor already but my colleague was told she had to request it. The hotel was unusually empty compared to all of my previous visits and there was a sketchy looking couple down the hall one time too (I didn't talk to them so I can't say for sure if anything was up). The price is unusually low for a Courtyard these days, and I suspect there is new management that isn't putting in the work to maintain Courtyard standards.

My husband and I wanted to do something special for our anniversary, so I booked a one nights stay…read morehere. It was clean, the workers were funny and incredibly helpful. Our room was beautiful and comfortable and we were far away from anyone else which is really nice. Even though we were near Flint it didn't feel like we were in the big city at all! I would definitely stay here again. The breakfast was really good too :) my only complaint is that I was told that the pool was heated and it certainly wasn't. But it's okay things happen overall, a great stay.

First off, this is now apparently a Baymont. And even while switching names, they took the…read moreopportunity to screw over potential customers. "Oh, we can't access the old system! No, your reservation through Expedia wouldn't have been switched." They refused to look us up by name. It seems our good room rate was probably too good, and it was convenient to drop us. From what I've seen about the cleanliness, maybe we dodged a bullet. Don't rely on a reservation here. You won't be guaranteed a room.