I scheduled a ride through Lightning Taxi to get my wheelchair-bound mother to an appointment and…read moreback when she missed the 3-day MTA scheduling window. Mom was very happy with the service - Jennifer went above and beyond. In fact, mom was so happy that I'm a little worried she might miss MTA on purpose just to hang out with Lightning again. :-) That's a pretty good problem to have.

Needed a quick ride to Bishop AP-Lyft never showed. Driver…read morewas understanding & courteous. Safe drive!

I discovered my Property Taxes were overdue & needed to be paid by the end of business today or my…read morehome was going to be listed, to be auctioned off. Once Richard realized the importance of my issue, he made a special trip, it seemed he have taken a personal interest & concern for my plight. I know that he went OUT-OF-HIS-WAY, to make sure I was taken to the right Dept. to get my taxes paid-up, to save my house from being auctioned. I'm 68yrs. old & being a TBI survivor, I have some mental issues that I can't help, he seemed to have understood that & instead of taking advantage of me, as most do, he was very kind, patient, thoughtful, understanding, RELIABLE & an all-around GOOD-HEARTED PERSON. I'd trust him, w/my mother. He even made a special trip, to insure my home was safe from being impounded by the Govt. I owe him more that I could ever repay, for helping this Old, Retired, Disabled Vet, save his home. I KNOW HE'S MADE MY CHRISTMAS LIST... So, if ya ever need safe & reliable transportation, CALL RICHARD @ 248-686-9032. I know I will.

Richard u are a great driver.Thanks for the safe and punctual ride…read more i enjoyed great conversation .Great driving in bad weather, clean car .Without a doubt now i know who to call !!! Diane M

Called for a cab at 7pm....they said 40 minutes. Hotel called three times. 2 hours later, the cab…read morenever came.

I ended up not needing their service , but the gentleman on the phone was very polite ( all 3 times…read moreI called and asked questions !) Compared to other companies I spoke to in the area , they offered competitive pricing . I would use this service if needed !

There aren't many taxi choices in Shiawassee County. An associate asked the lady at the hotel desk…read moreabout Uber and she just laughed. So getting from Durand to the Flint Airport involved calling Flint taxi companies to find one that would make the 30-mile round trip (for them) The people at Travel 9 were nice, the car was on time, the driver was polite, helpful and drove safely. Really, the important stuff was covered. But this isn't New York or San Francisco...or even Norfolk. The car was a mid-size white sedan with a magnetic sign on the door, the car smelled of cigarettes, and had a flimsy seat cover in the back. The radio played the local classic rock station and I was never consulted about volume or content. Again, safe and on time. Just don't expect a big city taxi, much less a car service.

Extremely rude woman who answers the phone . Needless to say , went with another company who knows…read morebetter customer service skills

Below one star. A 'no star' too high. In Flint visiting family. Twice called for an Uber pickup…read more Twice Uber failed to show. Uber driver would sent msg "10 min away". "5 Min away". Then out of the blue "Sorry have to cancel". Almost missed only daily train out of Flint due to Uber shoddy service. Guest at the hotel I was staying drove me to station instead. No excuses no apology from either Uber driver. Disgusting! Lesson: When in Flint, do not depend on Uber for transportation.

If your disabled forget it. They ran out all the cab companies and now for months hardly a car…read moreavailable. Lied about rides to get covid vaccine. NO CARS AVAILABLE IS ALL YOU GET !!!!!!! If you choose this job then you should set up your car with a plastic barrier sanitizer and drive on. Many disabled are stranded lyft is no better. Thanks for running out the cabbies then leaving those who can't drive hanging no covid vaccine senior. Uber false advertising. Made covid vaccine and they said NO CARS AVAILABLE 5 times. Also jacked up prices so much now. Will deliver food but not get a senior for covid shot. Unreal. Hope you have your shot right in your butt so it reminds you of all the disabled people you left stranded from cancer check up medications that require recipients drivers license and food . You see disposable comes in many forms. Seniors disabled bottom of the list. How would you feel if your parent was in this situation and you were 3 states away. Wish you a healthy safe journey to all. God is watching all bless those that brave the front line fir those who are unable to walk miles to get what the stores and pharmacy's can not deliver.

I know him personally he use to be my friend.i gave him clients many when he didn't have any then…read morehe he drove us to olive garden on Pierson road and didn't pick us up.our son vomits had he cursed at him and that was a mistake fir him. I would never let anyone talk like that disappointed he should not be able to do what he wants. Rude nasty not on time I know him for years he should be replaced don't use him.

My daughter was stranded at the hospital, and Eric made sure she got home safe! Thanks Eric!!!read more

SCAM!!!! The driver was late, took the wrong route to my house, and as a result, I didn't get their…read moreservice. Yes, they will say they have a no-refund policy, but it's not the customer's fault, and they admitted it's their driver's fault. I called them to ask for our money back, and said they would refund us, but no refund has been issued. I've been calling them, and no one is answering and they keep dropping my call the moment they recognize my number, oh the voicemail box is full too. They are total scammers. So beware, even if it's their mistake and you've already paid them, you will never get your money back. It's a shame that you will ruin your business reputation just for a little bit of money. So be careful when booking this taxi. Find someone else who is more reliable and not a scammer. Definitely avoid this business. Not recommended.

Awful scam artists. We booked their service with full pay 12 hours before arrival. When I realized…read moreI booked the wrong time (15 minutes later) they refused to refund my money. Nothing stated a cancellation fee. Sherinda, John and Natasha from this company are awful. Don't do business with them.

Horrible service would never use again car smell like cigarette hour late and driver not…read moreprofessional do not use this service and they are expensive.

Worst cab company is more like it. Waited 40 minutes for a no show. Called 5 times was reassured…read morecab was "on his way." Don't use it.

From the owner: Best Cab & Transportation provides Transportation Services, Transport, Travel services in the arearead more