Colonoscopies aren't exactly what you look forward to. The prep for one is the worst part -- even…read morethe jar of pickles in the refrigerator look delicious to you the day before your procedure. Having said that, the nurses and doctor were great. Couldn't have been more friendly. They were fantastic! They were engaging, friendly and make you comfortable in an otherwise uncomfortable situation. After all, you are about to expose your butt to an attractive nurse. Even then, they complimented me on mine. I think I heard one say, "What an a$$!" Ok, I made that part up. But on a serious note, I wouldn't exactly take a colonoscopy over a trip to Disneyland, but if you have to have one, this is the place to go. They were great! Can't wait for my next one in ten years. That's actually a lie. Like I said, I have no memory of the procedure itself, once they inject the sedative, it's the Suprep and magnesium citrate you have to drink to 'clean' your colon out and liquid diet, prior to the procedure. Once you get through that and make it to the surgery center, you're home free. Everything else is smiling, friendly nurses and no memory of the procedure itself. You 'go to sleep', wake up and go home.

The office space is nicely oriented. However, the mixed my appointment t up leaving g me waiting…read moreseveral hours to see NP to schedule exam. I'm going to re-review them after procedures to give full review instead of focusing on the initial mistake. Drew

The name Gastrointestinal pretty much describes the type of Medical care. After one colonoscopy I…read moreneeded an immediate recall due the findings of first I was put off 4 wks JUST for an office consult. Not happy with that level of unconcern on their behalf, when I on the other hand with my imagination all over the map beyond miserable waiting. During that time my home sold and I'm moving back to my home state. I kept the follow up appointment but I will continue my care elsewhere. Dr Klein is a sweet caring Physician. I highly recommend him. His staff, depending who you get answering the phone will or can be helpful. Often you're sent to a VM or not answering at all. That happened to me several times. Again I liked Klein a lot.

Absolutely unacceptable billing practices…read more I was overcharged for a preventive screening -- something that is 100% covered by insurance. Not "maybe covered." Not "partially covered." Fully covered. And instead of automatically correcting the overpayment once insurance processed the claim, this office just... keeps the money unless you call and demand it back. Let that sink in. They will not issue refunds automatically. The patient has to catch the mistake and call. How many patients never even realize they were overcharged? How many people assume the office knows what it's doing and trust the bill? This office handles insurance claims every single day. They know how preventive services are billed. They know preventive screenings are covered at 100%. Pretending confusion or acting like this is some unpredictable insurance mystery is insulting. This isn't a rare coding anomaly -- it's routine, standard billing. Patients shouldn't have to audit their own medical bills to make sure a provider isn't sitting on their money. If you overcharge, you fix it. Automatically. Period. If you go here, scrutinize every single bill and compare it to your EOB. Apparently, that's the only way to make sure you're not quietly overpaying.

Dr Bortuzzo and her staff are caring and thorough. Within 4 days I had an appointment and a…read morecolonoscopy. Dr Bortuzzo personally called with my results and arranged for my oncology Doctor....can't thank her enough.

appointment come up. So when I went to the doctor's office for my appointment and she starts…read moreyelling at me saying how She had family emergency and I told her, well, that's not what your assistant was saying she was just saying it wasn't done never once. Mentioned, she was out of the office and that there could be another doctor that could see me so then I had the practice manager Victoria Herget call me and I was telling her how this doctor yells at patients in the appointments says that they're questions about their own medical stuff should not be asked in the appointment that that's not what it's for and so the practice manager Victoria Herget said that her yelling at me was just Dr bortuzzo HOT ITALIAN WAY OF SPEAKING so basically saying at that facility it's ok that patients get yelled at and blamed for the doctors or even assistance negligents so I would say , if you're going to see Dr bortuzzo or even going to this facility, you should record all interactions.Especially when practice managers call you too cause that's what I did and then I got a phone call saying they don't take my insurance anymore

Dr Moussa is very knowledgeable and cares about his patients. He took the time to explain my…read moreconcerns and get me on the right path going forward. I highly recommend him.

After reading Yelp reviews I suspected they do not do colonoscopy procedures by any practitioner…read morehere. That is important for us to know now , as my wife is due By the years rule. 10. So I will keep looking.

Dr Krone and Ivana in the office are the best! Ivana treats patients like family, and I felt very…read morecared for by her and Dr Krone. Highly recommend Swan Gastro and Dr Krone, especially if you are a younger person seeking help for a GI disorder.

Everyone is caring and willing to help and answer any questions. The type of care from the GI…read morespecialists is top tier!

Probably the worst doctor visit of my life. I am a younger female, no past G.I. issue, don't smoke,…read moreand he completely dismissed my concerns. He printed me over 50 pages of scientific literature and said it should go away. Luckily English is my first language and I have a science background (I don't mention the second part ever). Well guess what, I went to another G.I. got some blood tests, CT scan, and it was something bigger. If you want someone who will miss something, go to this doc. If you want someone who will listen to you, advocate for you, go to any other doctor. I only took this appointment because it was the first one available, I'd recommend anyone to wait for another doctor, even if it's another one in the same clinic. This was the first doctor that I actually left in tears. Do not waste your time.

Dr. Shekleton performed an endoscopy on me and identified my problem. He prescribed the proper…read moremedicine for and explained the results of my test. I feel great now and I owe it all to him.

Gastrointestinal problems are not always straightforward. Over the past two or three years, Dr…read moreHanna has done everything he could to diagnose my abdominal pain issue. After exhausting all the possibilities he could think of, he ended up referring me to a general surgeon. A small bowel resection was required to mitigate the problem. Dr Hanna continued to follow up with me by performing routine colonoscopies. After my last one in June 2026, he said I'm in the clear and, partly because of my age, he is not recommending any further procedures.

I switched to this practice after receiving horrendous care at Arizona Gastroenterology. It was…read morelike night and day. I've never seen such a clean office and all the staff were very professional and caring. Dr. McNerny is excellent and came in after my endoscopy to go over the results. Unlike Arizona Gastroenterology which sends a medical assistant to read a scripted result. The waiting rooms are spacious and the exam room was spotless. I went all the way across town to get to this office and it was well worth it.