Don't recommend, broke my $1200 washing machine for $200 in 10 minutes while replacing the water…read moreinlet valve, along with the $130 genuine part. Cold water worked fine, replacing to fix the hot water. Cut holes in the machine instead of unscrewing the screws and yanked the inlet valve with his hands while flirting with me and telling me he doesn't normally do this work, referring to me as babe. Refused request to fix or a refund, and sent angry barrage of texts accusing of blackmail because I said I'd be forced to leave a bad Google review if he wouldn't come back to fix or refund. Would've been cheaper to buy a new washing machine.

Do not hire this man; he is not professional or competent. He could have caused more damaged…read more Zain, was called to fix our toilet last summer (6/2025). He didn't fix it properly, and it kept running that resulted in depleting our water supply. He was called again, and he denied that he made any mistake. He blamed our water pump; saying that it needed to be replaced. He was not professional and asked the men in our house hold to help him lift the pump up out of the ground. He insulted one of the men by saying that he needed to put on 'His Big Boy pants.' Fortunately, this task was abandoned as all three men were not able to lift the pump out from being lodged 60 feet under the ground. This is a dangerous task that could have damaged our pump, and the men who generously agreed to help Zain early on a Sunday morning. Tight and Drilling was called and they told us the problem was never the pump. The problem was that he didn't fix our toilet to begin with. More recently (1/28/26); Zain was called again in a pinch when all of our water sources stopped working. He told us our pipes were frozen and broken and needed to be replaced. He charged $350 for four different visits. He fixed everything except our Kitchen sink. Only hot water came out, and then we found out it was leaking in the basement. We had another contractor arrive, and he told us our pipes were never frozen. In fact they were clogged, and fortunately he was able to rectify the matter. We thought to give Zain a second chance; that is why we called him a second time. Do not make the same mistake we did.

From the very first visit, this team has proven they know exactly what they're doing. I remember a…read moreQ&A session between my husband and the company and from there, their focus shifted to identifying the root cause of a sulfur/rotten egg smell coming from every hot water faucet in our new home. They conducted a thorough investigation, diagnosed the underlying issue and recommended a treatment plan tailored to fully eliminate the odor. Since June '23, their technicians have been on point- responsive, knowledgeable and consistent. We also decided to invest in a specialized water filtration system as part of a more thorough solution, not just for odor elimination, but for long-term peace of mind and health reasons. I mean...who would want to bathe in, brush teeth and cook with water that has a fart smell??? David came out on a Thursday back in '23 for a follow-up and took the time to inspect everything thoroughly and confirm that the new system- from the pipes to the additional components installed earlier that summer were operating properly. By late August of that year, we saw major progress and the sulfur smell was completely gone. We signed up for a maintenance plan because we want continued oversight to ensure everything stays in excellent condition. The service has been outstanding and the price goes hand in hand with the tremendous work these guys do. David's communication was especially appreciated- he'd keep my husband informed by text with ETA updates, which is exactly the kind of service we value. Til this day, our water is perfect!

Rice plumbing just replaced my entire water line . They did a great job and I had a few follow up…read morequestions a few days later. David Lincoln, arrived right on time, looked things over and tidied up one small area by the foundation. He answered all my questions Dave is very courteous and professional. I really appreciated this follow up. . Rice is a great company. I highly recommend them.

Buyer Beware: Dishonest, Unprofessional, and Unreliable…read more We had a very troubling experience with John Kulk of Kulk's Plumbing and his employees. After diagnosing an issue as a contractor error, John Kulk later changed his story to the contractor, claiming it was our fault, which caused significant confusion and delays. John Kulk then suggested we file a claim with our homeowners insurance to correct the negligence of the contractor. The next day, the contractor stated in writing that he had "conferred" with John Kulk and repeated the same question, "perhaps that could go through your homeowners' insurance??" During the service, the atmosphere was uncomfortable. John Kulk said he can't find qualified workers and complained his employees frequently argue in front of customers. We previously had to ban John Kulk's employees from our home due to their unprofessional behavior. We also faced major reliability issues; snow removal was promised but denied immediately when the first snow storm arrived. Given the overpricing and lack of professional conduct, the quality of service here has significantly declined. We do not feel comfortable having John Kulk's Plumbing in our home again. We cannot recommend this business. All statements above are true, verifiable, and protected under the Consumer Review Fairness Act. CC: NYS Division of Consumer Protection, NYS Department of Financial Services

I've been a Kulk's customer for 3+ years and am very satisfied with the service I've received…read more Kulk's does the annual service on my oil burner and have fixed several plumbing problems I've had. The service personnel are on time, organized, clean and 100% effective. Appointments are easy to make and I,ve always believed I got great value for my money.

I had some faucets I wanted switched out and needed to replace my shower valves within the wall…read more They sent over Chris and all I can say is he's nice knows his stuff and took care of everything in a timely manor. I would HIGHLY recommend him! He's great!!

I posted a review right after the plumber left my house. Since then, Plass has been amazing in…read moreresponding to my situation. The owner reviewed the case and discounted the price substantially. This is one of my go-to businesses, and I completely trust them. It speaks volumes that they were willing to work with me on the price. That is the sign of a good community business. Plass will continue to receive my endorsement as one of the best and most reliable plumbing companies in the area. Be sure to discuss any price issues before the job gets started.

The Hot Water Solutions staff just installed a Mitsubishi Heat Pump system for us. The service was…read moreexemplary; the sales rep was responsible and competent, and the install techs professional, clean, and thorough. They handled all the rebate paperwork as well. A five star recommendation.

We used HWS as part of a kitchen remodeling project. Our contractor asked us to use them. To put it…read morebluntly, working with HWS was the worst part of the project. Not only did HWS staff damage appliances and countertops, they created rework for other service providers. And, the owner wasn't nice about it. At all. Customers are afraid to talk to him. I haven't even gotten to the poor plumbing and electric provisioning. Our kitchen lights were inexplicably connected to our outdoor lights by HWS. When asked how to fix this, I was blown off.

They charged me $565. to snake my dishwasher drain. I am 1…read moreblock from their place, they can walk here. The tech took 20 minutes to snake the drain, that was it. A total ripoff. totally taking advantage of a senior. Never will call them again.

When a truck broke our sewer and the gutters were flooding our basement Carl came right out and…read morestuck with us as we uncovered some creative plumbing from previous work. It became a more complicated job than we all originally thought but his team (including Katie in the office) helped troubleshoot and were always so kind and fair on price. We've recommended them to all our friends.

Had a leak in baseboard heat and pipe ran under length of hearth of fireplace. "May have to…read morerip-out, jackhammer etc". Signed contract for ~$2000 or so. OK so far. Workers came to do job, noticed cap on hearth was loose; picked it up and leak was right there in elbow. Replaced flex-pipe by pulling it through hearth. Total job 20-30 mins. No other work required. Asked about adjustment to contract. No deal! Workers did good job, owner is arrogant and miserable!

We have used cleveland plumbing for years for servicing our boiler and never had an issue. The…read moretechs have always been very knowledgeable and informative. We just recently had our boiler replaced after having bought this house Ren years ago and they did a professional job. Thank you cleveland plumbing.

q and brett are my favorite people of the month! yay. dishwasher day! thanks q and brett. the 4…read more"ps": punctual. polite, professional. plymouth. my teeny kitchen will be a more productive place.

Hired PHP again to update the piping and fitting on my hot water heater and change out an inline…read moresediment filter. Quick and efficient and very reasonable price. Thank you!