My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

I have a collections agency after me cause they billed me for an eye exam I did not take when I…read morewent in for minor eye irritation/infection. I have been trying to put in a records request for my records of that one and only visit and the website errors out. I have in put my info for request 5 times throughout the day, I contacted support and first one said they can't help me try this email, and no response from them all day. In addition the wait was super long. 5 min appointment billed almost $700.

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

I went a couple of weeks ago when this air quality situation happened with the unusually high…read morepollen levels, as I had developed somewhat significant allergy induced asthma. Things were being done very efficiently because there were a handful of people there when I arrived but my wait wasn't very long, and the medical assistant and the NP were very nice and didn't act rushed at all. I have a pretty complicated underlying health situation, and the NP listened carefully and we agreed on a prescription that I felt was reasonable to try, given my circumstances.

I love that I could book an appointment online and not have to wait in a crowded waiting room for…read morehours. The care I received was logical and effective. It took a little longer for the antibiotics to kick in, but I feel better every passing day. I truly appreciate the quality of care that I received. Hope I don't have to go back, but if I do yours is the clinic I will visit. Thank you!

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

They are now northwest allied health. they booked 5 patients for the same time slot, 1 provider who…read moreI have watched pace for the last 20 minutes while the front desk checked in everybody who got here simultaneously. The previous company Carbon was professional, fast, courteous. northwest urgent care is trash.

Late Monday morning I noticed a tender bump on my jaw. By dinner I had chills and general aches…read more Tuesday brought facial swelling--left cheek to right jaw--and another bump on my left jaw. My wife pushed me to seek care, so I visited the CVS Minute Clinic. I told the NP I had no cold or flu symptoms. She tested for strep and COVID--both negative--and said it was likely viral. She was kind and spent about 30 minutes with me, but gave no clear diagnosis and said I'd probably feel better by Wednesday. When I got home, my wife wasn't satisfied. I consulted ChatGPT, which suggested cellulitis and recommended urgent care or the ER. I went to Banner Urgent Care, where the NP quickly diagnosed facial cellulitis, prescribed antibiotics, and emphasized the need to start treatment immediately. She warned me that if I wasn't better overnight, I needed to go to the ER. By Wednesday morning, symptoms had worsened. At the Northwest ER, doctors confirmed cellulitis and were concerned about its proximity to my eyes and brain. They administered IV antibiotics and admitted me overnight. I continued treatment through Thursday and was released Friday with strong oral antibiotics. Saturday morning, I was improving. Looking back, I feel the NP at CVS missed what seemed obvious to others--including an AI. If I hadn't had a proactive wife, I might've delayed care and faced a more serious situation. The Minute Clinic visit was, in hindsight, between worthless and harmful. Even if unsure, the NP could have at least referred me to the ER. I contacted CVS to request a refund and was told a manager would follow up. Instead, I got an email saying I'd been charged more. So, one star for Minute Clinic--only because I can't give zero.

the so called minute clinic makes u wait over an hour, even if your the first one there when they…read moreopen, and no one communicated anything

Was hesitant to visit this urgent care because of the bad reviews but I'm glad I did anyways. Front…read morestaff and NP were kind and helpful. Came back a few more times with my kids who were seen by other NPs who were also just as helpful.

Awful awful awful. I would NEVR recommend coming here to anyone who needs urgent care. My partner…read morewent in with kidney pain, the NP told him verbatim "urgent care and emergency rooms are for people who are dying, go see your pcp". Didn't give him any results from the testing he did get done and then told him his kidneys were in his ribs so the pain he was experiencing wasn't his kidneys. The front desk lady was very sweet though, I hope she doesn't have to deal with backlash i'm sure they get from the terrible NP that works there.

Clean, professional, considerate. Everybody is very nice. Easy to get on the website and get an…read moreappointment. Easy to park. What's not too like????

Called 6 times because I wanted to see if there was a female provider who could see me given my…read moresymptoms. Each call rang for 3 minutes and then hung up. Nobody is answering. Going somewhere else.

Very good service and well taken care of. Got an appointment and that makes a big difference in…read morewait time. Once being seen, was impressed with my PA on duty, very professional and thorough in diagnosis and treatment. Ordered meds at our pharmacy and we were on our way !! Impressive and highly recommended !!

So I "walked in" and signed in. I was told that they would close from 1:00 to 2:00 for lunch. There…read morewas no chance I was going to be seen before the lunch break so I headed back to work. I received a call asking if I would be returning after the lunch break and I let them know I would be. So I showed up at 1:45, waited until 2:10 and the NP came out and reported she was going to lunch and would be gone for an hour. It would have been nice if she would have said something when she called. I've now been sitting here for over an hour. Would have been faster to just go to urgent care. I've had much better experience at the Minute Clinic. I will not be coming back here again.

I had a colonoscopy at Oro Valley Hospital. The procedure was done by Dr. Michelle Dodman…read more I was relieved that all went so well. The staff at the OV Hospital were all great. Special thanks to Tori, Sammy, Kelly V. RN, Luke, and Anesthesiologist Mutnele. Also, staff at Dr. Dodman's office, Tricia, Assistant Barbara, and of course Dr. Dodman. Dr, Dodman was so patient and kind to me. She walked into the procedure room with a big smile on her face and just made me very comfortable. What a great group of people who just made it a great experience. Thanks again and big kudos to all. Stephen

Helene was very diligent trying to solve my urinary problem. After several visits she determined…read morethat the best solution was to do specific exercises. She really helped me understand my problem and her to deal with it.