My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

I have a collections agency after me cause they billed me for an eye exam I did not take when I…read morewent in for minor eye irritation/infection. I have been trying to put in a records request for my records of that one and only visit and the website errors out. I have in put my info for request 5 times throughout the day, I contacted support and first one said they can't help me try this email, and no response from them all day. In addition the wait was super long. 5 min appointment billed almost $700.

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

I went a couple of weeks ago when this air quality situation happened with the unusually high…read morepollen levels, as I had developed somewhat significant allergy induced asthma. Things were being done very efficiently because there were a handful of people there when I arrived but my wait wasn't very long, and the medical assistant and the NP were very nice and didn't act rushed at all. I have a pretty complicated underlying health situation, and the NP listened carefully and we agreed on a prescription that I felt was reasonable to try, given my circumstances.

I love that I could book an appointment online and not have to wait in a crowded waiting room for…read morehours. The care I received was logical and effective. It took a little longer for the antibiotics to kick in, but I feel better every passing day. I truly appreciate the quality of care that I received. Hope I don't have to go back, but if I do yours is the clinic I will visit. Thank you!

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

They are now northwest allied health. they booked 5 patients for the same time slot, 1 provider who…read moreI have watched pace for the last 20 minutes while the front desk checked in everybody who got here simultaneously. The previous company Carbon was professional, fast, courteous. northwest urgent care is trash.

Late Monday morning I noticed a tender bump on my jaw. By dinner I had chills and general aches…read more Tuesday brought facial swelling--left cheek to right jaw--and another bump on my left jaw. My wife pushed me to seek care, so I visited the CVS Minute Clinic. I told the NP I had no cold or flu symptoms. She tested for strep and COVID--both negative--and said it was likely viral. She was kind and spent about 30 minutes with me, but gave no clear diagnosis and said I'd probably feel better by Wednesday. When I got home, my wife wasn't satisfied. I consulted ChatGPT, which suggested cellulitis and recommended urgent care or the ER. I went to Banner Urgent Care, where the NP quickly diagnosed facial cellulitis, prescribed antibiotics, and emphasized the need to start treatment immediately. She warned me that if I wasn't better overnight, I needed to go to the ER. By Wednesday morning, symptoms had worsened. At the Northwest ER, doctors confirmed cellulitis and were concerned about its proximity to my eyes and brain. They administered IV antibiotics and admitted me overnight. I continued treatment through Thursday and was released Friday with strong oral antibiotics. Saturday morning, I was improving. Looking back, I feel the NP at CVS missed what seemed obvious to others--including an AI. If I hadn't had a proactive wife, I might've delayed care and faced a more serious situation. The Minute Clinic visit was, in hindsight, between worthless and harmful. Even if unsure, the NP could have at least referred me to the ER. I contacted CVS to request a refund and was told a manager would follow up. Instead, I got an email saying I'd been charged more. So, one star for Minute Clinic--only because I can't give zero.

the so called minute clinic makes u wait over an hour, even if your the first one there when they…read moreopen, and no one communicated anything

Awful awful awful. I would NEVR recommend coming here to anyone who needs urgent care. My partner…read morewent in with kidney pain, the NP told him verbatim "urgent care and emergency rooms are for people who are dying, go see your pcp". Didn't give him any results from the testing he did get done and then told him his kidneys were in his ribs so the pain he was experiencing wasn't his kidneys. The front desk lady was very sweet though, I hope she doesn't have to deal with backlash i'm sure they get from the terrible NP that works there.

Was hesitant to visit this urgent care because of the bad reviews but I'm glad I did anyways. Front…read morestaff and NP were kind and helpful. Came back a few more times with my kids who were seen by other NPs who were also just as helpful.

Clean, professional, considerate. Everybody is very nice. Easy to get on the website and get an…read moreappointment. Easy to park. What's not too like????

Called 6 times because I wanted to see if there was a female provider who could see me given my…read moresymptoms. Each call rang for 3 minutes and then hung up. Nobody is answering. Going somewhere else.

Very good service and well taken care of. Got an appointment and that makes a big difference in…read morewait time. Once being seen, was impressed with my PA on duty, very professional and thorough in diagnosis and treatment. Ordered meds at our pharmacy and we were on our way !! Impressive and highly recommended !!

So I "walked in" and signed in. I was told that they would close from 1:00 to 2:00 for lunch. There…read morewas no chance I was going to be seen before the lunch break so I headed back to work. I received a call asking if I would be returning after the lunch break and I let them know I would be. So I showed up at 1:45, waited until 2:10 and the NP came out and reported she was going to lunch and would be gone for an hour. It would have been nice if she would have said something when she called. I've now been sitting here for over an hour. Would have been faster to just go to urgent care. I've had much better experience at the Minute Clinic. I will not be coming back here again.

My husband saw Dr Watanabe for a very bad head laceration. He had a great bedside manner and,…read moreaccording to our GP, he did a great job with the 8 stitches in my husbands forehead and brow area. We didn't have to wait long at all to get care and they all took good care of us. Thank you to the ER staff at Oro Valley Hospital.

A year ago tomorrow I went in for what I was told would be an easy out patient surgery. To remove…read moresome cyst from my head. The first thing that happened was they could not get the iv in. Some other things happen but I brushed them off. I woke up to two nurses in shock saying they burned all her eye brows and eye lashes off. My face was terribly burned. There had been a spark. It caught my hair on fire. Went under the sheet covering my face. Im lucky to be here. My surgeon was fast acting and swiped everything off my face. There is no burn unit at Oro Valley so they had to take me by ambulance to Banner to see a burn surgeon. This has affected me for the rest of my life. I was set up with a representative to help with my case. I requested compensation for what happened. The ambulance was not covered by my insurance. To this day no one has ever gotten back to me. I have written letters to people in Phoenix, gone up to the hospital until someone would speak with me, my primary doctor even spoke to the lady in charge of the Northwest hospital network. She never got back to me. They even tried to blame me for this happening. My mom had a stroke awhile back. An ambulance took her to Oro Valley. They were not even going to keep her a d run test. Thank God we had someone with us in the medical field who demanded they get her a room and run some test. While in the hospital we never had a nurse that actually worked there. They were all floating and we never saw the same one twice. I have met people who love this hospital but this is my story. I waited a year to write this review hoping I wouldn't have to and that someone would get in touch with me. Think twice about going there if you have a choice.