This center is a mid tier hospital that includes and ER and ICU with limited capabilities and…read morestaffing. Our son was admitted to the ER in critical condition and required far more care than they could provide. The ICU refused him. The ER did their best to triage and stabilize him until they could find a tier 1 trauma center. All Arizona T1's were full so they were looking for centers outside Arizona. The following morning Mayo Phoenix accepted him and he was life flighted there. Hat tip to his night ER doctor who never gave up the fight for my son despite the limitations of this hospital.

East side... Dr. Jules MANGLER (Manger), Urologist, totally…read moreBOTCHED my GLS surgery... caused me a ton of pain and stress... Guy is totally incompetent. The Eastside facility was a hot mess... phones didn't work, his nurses never returned a single of 6 calls... follow up, none. A disaster.

This is a very clean doctor facility. While I had some issues with scheduling, the overall visit…read morewent well. I was trying to get to see another doctor but was then randomly called several months after scheduling my appointment with that doctor to be told that she is not accepting new patients. So I was instead scheduled with Dr. Rodriguez, as she had an immediate opening, so I took it. Check-in was simple and can be done online or in person. For the appointment itself, the doctor was late by about 20 mins. Once she arrived, we discussed my issues, and then she went through a checklist of various tests and things, asking when the last time was when I had those done. She checked a bunch of things off as we went through and then eventually ordered an abdominal ultrasound, blood and urine samples, and provided a referral to a dermatologist and my OBGYN. I did not want referrals for other doctors, so I didn't like that too much. I've already established my OBGYN, and I am not interested in visiting a dermatologist at this time. I wanted to focus on the issue at hand, so I didn't appreciate that part of the visit. Overall, though, she was knowledgeable and was able to put a rush on the tests that were ordered. I think going forward, as long as she is not too pushy with referrals all the time, I'll keep seeing her for the time being.

I saw Dr. Padilla for the first (and last) time in June 2024 to establish new care. I will not be…read moregoing back. I had a very hard time understanding her, but that was only the beginning. I lost my only child almost 5 years ago. I struggle falling asleep every night. After trying many medications, Xanax was the only thing that helped me. I was taking a low dosage before bed so I could fall asleep. She refused to give me a prescription for it, but instead referred me to a "sleep study". A sleep study!! I know why I can't fall asleep!! I asked her if she knew the trauma I've been through!!! She said yes, put her hand on my shoulder and asked "do you have other children?" What kind of a doctor says that to a grieving mother? She did not show me any empathy or seem to care for me at all. I will never step foot in that office again. I since have found someone who truly cares about my wellbeing. The star rating was required!!

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

Was referred for an x-ray by nurse practitioner early October. This is middle November have never…read moregotten the results of my x-ray still waiting.

impossible to get ahold of the Dr when you really need him. Urgent message sent from call center to…read moreDr at 8:45am. the next day atv4:30 pm still No Response and no on call person to deal with needed medicine! not the first Terrible experience I've had either. Terrible Terrible Company!!Do not waste your time or energy with Village Medical!!

My husband saw Dr Watanabe for a very bad head laceration. He had a great bedside manner and,…read moreaccording to our GP, he did a great job with the 8 stitches in my husbands forehead and brow area. We didn't have to wait long at all to get care and they all took good care of us. Thank you to the ER staff at Oro Valley Hospital.

A year ago tomorrow I went in for what I was told would be an easy out patient surgery. To remove…read moresome cyst from my head. The first thing that happened was they could not get the iv in. Some other things happen but I brushed them off. I woke up to two nurses in shock saying they burned all her eye brows and eye lashes off. My face was terribly burned. There had been a spark. It caught my hair on fire. Went under the sheet covering my face. Im lucky to be here. My surgeon was fast acting and swiped everything off my face. There is no burn unit at Oro Valley so they had to take me by ambulance to Banner to see a burn surgeon. This has affected me for the rest of my life. I was set up with a representative to help with my case. I requested compensation for what happened. The ambulance was not covered by my insurance. To this day no one has ever gotten back to me. I have written letters to people in Phoenix, gone up to the hospital until someone would speak with me, my primary doctor even spoke to the lady in charge of the Northwest hospital network. She never got back to me. They even tried to blame me for this happening. My mom had a stroke awhile back. An ambulance took her to Oro Valley. They were not even going to keep her a d run test. Thank God we had someone with us in the medical field who demanded they get her a room and run some test. While in the hospital we never had a nurse that actually worked there. They were all floating and we never saw the same one twice. I have met people who love this hospital but this is my story. I waited a year to write this review hoping I wouldn't have to and that someone would get in touch with me. Think twice about going there if you have a choice.

Recently visited the NWMC in Oro Valley to meet with a new GP. Several GPs have relocated from…read moreTucson to Phoenix. Met with Dr Outzs who is family practice & a sports Dr. Checking in was Easy, the staff were very friendly & engaging. I waited less than 5 min. Triage: weight, stats about your health & why are you here today. Dr Outzs was very nice. Q&A was friendly & information was great. He listened to everything I said intently & offered guidance. Finding a GP I'm comfortable with is important. So glad I found one of the good ones. If looking for a good Dr with a caring heart, he's my recommendation.

Staff that DO NOT care whatsoever, abysmal diagnosis and dirty! The person who spent the most time…read morewith me was this very rude and obnoxious lady who wanted to discharge me! She saw in what kind of state I was but took 1/2 to have me sign 10 pages of paper and make sure she gets my payment! Since I hadn't met my deductible, I had to pay $500 just because they took my blood pressure and prescribed something that didn't help! I had a back/leg pain that I was literary bent and they couldn't give me the right care! Didn't take any MRI or x-rays. The first night they gave me a medicated pad (salonpa)and I asked for a 2nd one, they said "you can buy it from the pharmacy)"! Mind you they meant the CVS or Walgreens at 10pm. What a shame to have medical professionals who don't like their job and don't care for people. I hope none of you ever need to go to the ER. I place St. Joseph and Banner way above them, though that was 12 years ago and maybe that has changed too

As a Disabled Veteran, the Tucson VA struggles with maintaining Urology doctors and surgeons so I…read morewas outsourced to have surgery at Banner North with Dr. Kim in Urology. Dr. Kim, was, absolutely, WITHOUT a doubt a lifesaver! I literally can not thank the Banner University Surgical Team, Dr. Kim and Anesthesiologist, Jack and RN Amber- enough!! This was an amazing Team of PROFESSIONALS and I was in at 0530, and out by noon! Allow me to specifically recognize a few people here, the building and process. The Anesthesiologist: Jack was from the VA, and came in to greet me and speak to me about the entire process. His calmness, astute professional and caring demeanor was top-notch! You CAN NOT get a better Anesthesiologist IMO. When I came out of surgery, I literally felt like I took a quick nap, and was energized, non-drugged and felt the best I've ever had in the 14 surgeries I've endured in my life! Thank you Jack!; you really did an incredible job! The attending RN: Amber. What a sweetheart! Absolute golden personality, caring, graceful and funny! thank you Amber for your generous approach and humorous start to my day! Surgeon: Dr. Sunchin-Kim. Here, it has to be said, I CAN NOT recommend Dr. Kim, ENOUGH. He's straight to the point, extremely well versed in the HoLEP procedure and I remain, 100% approved of his care-taking and surgical process. I walked out of the hospital in less than 6 hours, with major surgery accomplished and felt amazing. I applaud you Dr. Kim for booking my procedure, and taking care of my issue prior to a cancerous outcome! The Building: Impeccably maintained, extremely clean and easy to find my surgical section. The surgical room is STATE OF THE ART, and not a single thing in short supply. The surgical room looked like something out of Star Trek in high-tech components and monitors! Thank you in the deepest sense to Banner University for Dr. Kim being on your docket for surgeons. 2 weeks post surgery, I stand firm in this assessment, Banner Surgery was a perfect experience for me! I absolutely, without worry highly recommend Banner for surgery in the Urology department! Much respect to the people that make this happen each and every day!

This review is for Neurology. So far it has been a joke, changing my appointment without letting…read moreme know, bringing in unknowing doctors during my appointments. I committed the serious error of writing to the head of Neurology. Received a call this morning, very nice woman however she told me it was inappropriate for me to have contacted this person, I have no Banner Neurology Doctor, the two appointments I had they cancelled on me. I was told it I wanted to see anyone to ask for the intern pool. This is how serious Banner Neurology treats a patient who within one year lost the ability to work. I balked at go to PT and see you in 6 months so they just cut me off.