Great, diverse selection of albums and CDs. Selection is always changing, everything from today's…read morecurrent music to "oldies" Ron is very helpful, he recently helped me purchase two albums I was having difficulty acquiring ​

This place is awesome! New owner super cool guy. Massive collection of vinyls, cds and even…read morecassettes! Plus some super cool posters, buttons etc. If you're in need this place probably has it. :)

I was in a pinch and needed quick cash... I had visited a…read moredifferent shop prior to this and something told me to look for a second opinion. A quick online search led me here and I'm glad that it did, because I was offered considerably more. I hadn't pawned anything in over 15 years and wasn't super knowledgeable about the process. The staff here walked me through everything and made sure that I knew exactly what I was getting into. I was in and out within minutes and left feeling like they took care of me. I would definitely recommend this place over others!

I've had a couple of disappointing experiences here. Both times, I felt judged the moment I walked…read morein. The staff gave me an extremely low offer on a high-value item and acted like they were doing me a favor. When I later inquired about a different product, another employee gave me an excuse that didn't make sense, and it came across as if they just didn't want to buy from me. Overall, the atmosphere felt unwelcoming, and the vibe of the place made me uncomfortable. Based on how I was treated, I won't be returning and do not recommend this place.

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

Worth checking out if you are in Albany. Small and fun place to visit with a good selection.read more

They were terrific! They went over my records carefully and selected the ones they wanted.read more

Love the variety, it's great to have a place to get physical copies of old games! The owner was…read morefriendly and knowledgeable:)

I popped in this past week as I just picked up an N64 and was surprised by the selection. customer…read moreservice was great and prices fair. I'll be visiting more as I look to grow my collection .

Love this new location! This place used to be Rainbow West other store in Salem. It is under new…read moreownership and has changed location. We like this location better. Clothes, bibles, books, jewelry, movies, Zero skateboard decks, this place has everything you need. They also have more space for activities and communion supplies, as well as supplies for church administration. There is a whole room dedicated to children's books. We had a great time. The service was outstanding and the prices were affordable. I hope to see some outdoor festivals, food carts, worship, and other events in this great space.

Well stocked store with books, gifts, jewelry, and more. What sets it apart is the kids room,…read moreprayer room and chapel room. Plus, lovely help! Will definitely come back.

We are really happy to know about your great work and support to the disadvantaged producers around…read morethe globe and especially in the south. DEW Crafts (www.dewcrafts.com) is a certified Guaranteed Fair Trade Social Enterprise based in Bangladesh. We need your support and cooperation to ensure sustainable livelihoods for poor producers in our country. If you allow and provide your email address then we would love to share our 100% ecofriendly and biodegradable natural products to you and your consumers. Kind regards, Shah

This is a wonderful store to purchase gifts and household goods! I volunteered here for awhile as…read morewell. The store has a couple paid managers but the rest of the staff are volunteers and all of the merchandise is fair or direct trade. It's great to buy gifts for friends and family knowing the item was handmade by someone who was paid fairly. Make sure to stop by and check them out!

They went all out to trade me back and let me choose a more suitable instrument for me . I now have…read morea small parlor guitar and love it. Super nice people not pushy at all, lots of choices more than I have ever seen in one shop. Lessons- school rentals they do it all.

Great customer service, went in to look at a certain guitar, they let me try it, answered all the…read morequestions i had and even gave some advice, they didn't try to sell me a bunch of stuff I didn't need. Where very nice and honest. Was in n out within 10min and i left very happy with my purchase! Definitely will be coming back when I decide to upgrade!