The salon itself seems nice enough, but my "stylist" (I am using that term outside of its proper meaning) was shitty and gave me the worst haircut of my life. If I lived in Albany I may come back to this salon because the owner was pleasant and it was clean but I would definitely ask for a different "stylist." My Experience: Me: Hi, I would like a VERY short trim. I just got my haircut and am only getting a trim because it is only more than $5 than a wash alone. Really, 1/2 an inch max. Her: No problem. Early in I warned her that she was cutting too much and I was freaking out. She begged to differ, said she was "fixing the layers." She wasn't. I brought it up 3 more times in the process, she didn't listen. I have a very good stylist at home who makes great long, flowing layers. Apparently that soft look didn't work for Miss Albany 2002. When she was done with me I walked out with a Jennifer Anniston circa friends nightmarish chop head. I was sad. I didn't want to talk about it. I just finished taking the NY Bar that day and I was tired, too tired to fight, too tired to cry. I smiled and paid. I even tipped her. I wish I didn't tip her. I waited two months to post this review because I didn't know if I was being sensitive about my hair immediately after getting the cut. But now I feel like I can truly say IT WAS THE WORST HAIRCUT OF MY LIFE. She didn't listen, even though I told her repeatedly. She thought she knew better. Oh yeah, she was licking her lips every two seconds, I would have bet $100 she was on meth. I even got a lot of "ahhhh...you poor thing, look at your hair, bad haircuts are the worst... it will grow soon" talks from girlfriends upon my return. Not the talks that I solicited mentioning I hate my hair, but words that fell out of their mouths when they got sight of my hair disaster. Anyway it is finally starting to grow out. When I walked out Tullio that day in Feb I told myself, "don't freak out, just wait two months." It was really the worst haircut of my life. read more

Walked in at 7:15 on a Wednesday, hoping I'd get in for vacation the next day. Everyone I interacted with was very nice. I was introduced to Caitlyn, and she did an excellent job! I have long hair, just wanted a trim and a little layering/angling around my face, and a clean up of my bangs (which I regularly butcher at home). Great wash, great conversation, great cut, great styling! Mind you, this is the first haircut I've gotten outside of my normal salon back home in about 15 years. I was/am thrilled, thank you! I will most definitely go back! read more

My stylist was terrible! I had gone in to get my hair dyed and to get a haircut to get rid of my dead/split ends. My stylist (I forgot her name but was a middle aged woman with dyed black hair and was wearing a scarf headband when I went). At first she seemed nice and helpful but after she colored my hair (she didn't wear gloves and used her bare hands) she completely left me alone waiting. I didn't even know if she was finished with the coloring or she was going to get more dye - she didn't tell me anything! She didnt come back until what seemed like forever to check my hair. All the while waiting, I felt extremely uncomfortable - wasn't offered water or even a magazine. Then the worst part was when she started cutting my hair. I gave her a picture of how i wanted my hair to look and she seemed confident. She literally took like seven minutes to cut my hair and bangs and then she just dried my hair - not even a nicely done blow out. Usually when I'm finished at a salon, I expect my hair to be blown out, shiny and nice. It looked like how I would have dried my hair myself and my hair was poofy and not at all like the picture. She didnt give my hair the time and attention it deserved and she obviously rushed through it because there were other customers waiting. She then told me if I wanted it to be like the picture that I should just style it at home -_- . I told her that I wanted it to be blown out a bit straighter and she told me I would have to pay extra for iron hair straightening. She made me feel so uncomfortable and I was on the verge of tears and she just rolled her eyes. Another stylist came to talk with me and the receptionist was very nice and tried to see what could be done however, I decided to just pay for the haircut and go. I was so close to crying that I just did not want to be there. I paid about 100 for the color dye and pathetic haircut and left NO TIP because of how horrible the stylist was. I don't care how many good reviews this salon has gotten but if you ever make a client cry, then you're obviously not doing something right. Maybe they should hire better stylists and fire the bad ones... I waited a while to write this review because I haven't used my yelp account that much but whenever I pass by this salon in the mall, I try to avoid it because of how uncomfortable I felt. Looking back on the experience, I am still so mad at the hair stylist and how she rolled her eyes ... Urgh gets me mad all over again! read more

Holy Canole! I went to visit my home town (Albany), and as soon as my mother saw my waist-length hair, he declared that I needed a haircut. I agreed to it, and decided to go here. As soon as I walked in, I was directed to "Ashley." As soon as I sat in the chair, I noticed that she had a photo of herself up, pinned onto her license that had the caption "Dumb Blonde." I should have walked out right then. We discussed my hair, I explained that I recently had a bad dye job (from natural black to almost-platinum blonde) and that I wanted to keep my hair long. She goes "OK. We'll cut off two inches." I said "Fine." She washes my hair, conditions it (but doesn't wash it all out, so it's greasy now). Now, let me mention this really quick. The only thing she would discuss with me while I was sitting in her chair was about how awful my hair coloring was. She hacks away at it like a lumberjack for about 10 minutes and then blowdries it. She puts NO product in it so it's beyond frizzy. It's now just over my shoulders. From my waist to my shoulder? What the heck, right? So I go to the front to pay (mistake number 2...The first was allowing someone who refers to herself as a "Dumb Blonde" touch my scalp) and she's standing there like a hawk. I didn't want to mention anything while she was standing there, but she was rooted to her spot, so I say the manager, "This is awful! She didn't style it, it's greasy, and it's FAR shorter than when I came in." The manager offers to have someone redry it, to stretch it out. But that doesn't do anything when Ashley has hacked away at the style I had cut into it before. Ashley stands there and yells at me that we agreed on two inches and that's all she cut. I'm trying to talk to the manager about how my hair was almost to my butt and now it doesn't even pass my boob. I got frustrated and walked out crying. I got to my mother's house, where she says-and I quote "What the F happened to YOU?" She, of course, was referring to my Yield Sign shaped hair. I call the store and request that it be fixed. I go back and the woman (I don't know her name) attempted to fix it. She agreed that it was no good. I explained that I wanted lots of well defined layers. About a half hour later, I walk out with hair that deeply resembles Bree Vandecamp's (Desperate Housewives). I'm very angry. I work in a field where image is everything (music) and my image is DESTROYED. In medicine, if you mess up, they take away your license, Do they do that for hair dressers? They should, because this was a serious case of hair malpractice! Really, this whole review can be summed up, into three words: DON'T DO IT! read more

Used to go to Fatemah here who is absolutely amazing. I was recently told she left. She is the only person I trust with my hair. I drive from out of town just to see her. Please does anyone know where she is working now???? :/ read more

I moved to So Cal a few months ago and have been having such a difficult time finding a DECENT hair stylist. I had been going to Tullio for 8 years before I moved to SoCal. The favorite hair stylist there is Bruno. Until now, I don't think I appreciated how well he cut my hair. If you just bring him a picture and specifically explain what kind of haircut you want, he'll cut it just as you want it. It's REALLY important to bring a nice picture because you can't really describe what you want with just words. Anyway, I wish I could get my hair done back in Albany b/c people in SoCal don't know anything about hair or fashion, and all the hair salons over charge! read more

I keep going back because I like one hair cutter but it's not a really fabulous salon. It's busy. It could use updating. Prices are low.

walked in to tullio yesterday and asked if they did eyebrow waxing, they said yes and also immediately suggested threading as a way to advertise that they have that as well, I was introduced to the young male who was going to be doing my eyebrows. he shook my hand and introduced himself and then we began the process, during the service he kept reassuring that I was okay and that he wasn't hurting me. Towards the end after he waxed them, he suggested doing a little bit of threading to clean them up. Great recommendation read more

The staff was nice, but the prices are a tad high. I went in hoping to get some nice long, layers but apparently I wasn't as clear as I thought. She did it far more subtle than I wanted, cut off a little too much and I felt like she didn't really listen to me. I would go there again, but I'd get a different stylist. read more

Got my haircut with someone called Fatema the other day and she practically butchered my hair. I took her only about 10 mins to wash, cut and dry my hair. She cut my hair super fast and when she was done my bangs were uneven and she chopped my hair too short, whereas I asked her only to cut one inch. Not going back to her again. read more

My fiancé has been going to Tullios' for years. I've accompanied him may times, and we always had a good experience. I decided to make an appointment at Tullios. I called ahead of time to see if there was someone who specialized in hair color, and to confirm what I wanted done could be achieved. When I arrived on Friday April 29th the Beautician said that it could be done, and explained the whole process as she started my hair. (There was no formal consultation) I knew going from black hair, to a red color would take some time, but the stylist seemed positive that it could be done. My appointment started around 4:20pm, and I didn't leave until 9:20pm. After my hair was stripped, color applied, processed, and washed out. The result, multiple color variations throughout my hair ( red, orange, brown, yellow). I had to go through multiple processes of toner, the stylist adding different colors of dye to calm down the florescent orange/ red hair near my roots. It took 5 hours in total, and my hair was not near where I wanted it to be. I was traumatised! I couldn't believe the stylist and owner said how good it looked. I ended up paying an astronomical amount. I was told it would take another appointment to get what i wanted, to come back in 4 weeks. When I arrived home, my hair appeared more orange, there was wet clumps of hair dye stuck in my ears, and hair dye on my shirt. Come the next morning, when I went outside, my hair looked florescent orange. Having the experience I did the night before, i didn't want to go back. I ended up going to Jean Paul. They were able to correct my hair color, for the fraction of the money and time. I called Tullios that day to speak to the manager to see if i could get some of my money back. He was not available that weekend. I spoke to a woman who stated there was nothing they could do, that i should have called and come back in to get my hair fixed. I left a message with her to give to Joseph Tullio to please call me back when he returned on Monday. On Monday at 6pm I called to find out he was not there, that he would be in Tuesday . When I called today Joseph Tullio picked up, I asked if I could speak with the manager/ owner. He said he was not here, immediately asking if I was the girl who came in on Friday. When I replied yes, he rushed me off the phone to speak with the beautician who did my hair. She was very aggressive stating she told me what would happen, that I knew the process, and that i was fine with that. She stated that my hair was not orange when I left. I expressed my view and experience that night. She stated that they couldn't do anything to my hair since I went to Jean Paul to get it fixed. That they can't correct another hair stylists work. I explained that was not the reason I called. I then asked to speak with the owner who clearly lied about who he was when I first called. He was very unprofessional. Raising his voice at me , saying I knew what was going to happen, that he told me this before (which he did not). I replied in a calm manner, asking if I could get a portion of my 205 dollars back. Joseph said no, that if he gave money back to everyone who was not satisfied, he would be out of business. ( so... a lot of customers must call and complain)Needless to say, I felt I wouldn't get my money back, which is fine. This could have been handled in a professional manner. He simply could have called me back , stated that the service fee was final; Instead of me calling once a day for 4 days. In conclusion, i will never nor will my fiance be returning to Tullios. read more

I was a walk-in on a busy day, but they took me anyway (wish I'd trusted my instinct & left!). The ONLY reason I'm giving them 2 stars is cuz after the first stylist did a HORRIBLE job on my 1st cut (she was obviously distracted from talking the whole time & didn't even check the cut like stylists usually do), the front desk person offered to have another stylist *fix* it. Second mistake... She gave HALF my head the cut I wanted, but completely forgot to cut the other half. When I told her I wanted more off the other side, she told me I had less hair there & it would make it look uneven. I didn't want to deal with going back a THIRD time, so I had to buy one of those thinning razor combs & do the best I could on the *thinner* side to get it to look somewhat even (and cut out two huge handfuls of hair!). I'm looking forward to my next haircut when the stylist asks, *So, who cut your hair last?* ;) read more

Went to get my hair colored and cut. The color was fine, the cut was more of a "choppy" attempt to do my hair. I specifically explained that I was just in for a trim because I want to keep my hair long, and that I DO NOT want long layers. I was adament about not wanting the the long layers part because of how thick my hair is. About 2 minutes later she chopped the top left half of my hair about 5 inches from my skull and left the under part long (about 15 inches). And she left the right side alone. I now have a left-side-of-my-head mullet. I am not kidding. If I could add a photo of my hair to this review, believe me I would. Do not go to this place. I have to go get my hair fixed, ie chopped up to my chin, to attempt to fix this half mullet thing. read more

I've gone here a few times to get my eyebrows waxed in between appointments at my regular salon. The people who work here are nice enough, but everytime I tell them what I want and what I'm looking for in my brow shape, they seem to just do what they think looks good enough. They then proceed to follow you to the desk and look for a tip. I've literally left here and come home, only to re pluck my brows, wishing I hadn't wasted 10.00 out of convieience. read more

the salon seems like the nicer salon in the mall i would usually not go to a mall to get a haircut but i tried it out since i was desperate...the cutter was nice and did a decant job on my hair. however the young girl at the front seems very bitchy and rude to the staff i dont like that, so im not sure if i will go back. the place could use some updating too. read more