I had been looking for an experienced stylist to discuss different types of keratin treatments and make a recommendation for my thinning color treated hair. My daughter is getting married soon at an ocean front beach so I know it will be very humid!! Annie graciously offered to meet with me for a consult, looked and my hair and explained the types of Keratin, the process and before and after care. I feel very confident that she made an informed recommendation based on her knowledge and long time experience as a stylist! I had been a client of hers several years ago when I lived in the area. Cant wait for my upcoming appointment : ) read more

I can't recommend Vilma enough! She is a true professional with an incredible eye for detail. My hair has never looked or felt better. She really listens to what you want. read more

I have been seeing Jillian for dermaplaning/facials and she is the best! She is incredibly knowledgeable and walks you through each step. The room is relaxing, comfortable, and peaceful. I love the way my skin glows afterwards, too! read more

Best salon ever. Love my stylist Cheri. She is a color expert, always love my hair and have a fun relaxing time there. Highly recommend

I booked this appointment after I had a really good experience prior in 2023. I booked with the same exact stylist and requested to do the same hairstyle. The salon reached out to me the day of, a couple hours before my appointment and told me the stylist I requested was out for the day. I rescheduled for the same day, different stylist. I walked in for my appointment at 1pm, I waited to be seen until 1:40pm. The stylist did not take very long talking with me about what I wanted or listening to me say the colors requested are saved in my file. It took two stylists to complete my head. They fried my hair. I left with patches of blue toner still in my head. The front pieces of my hair are white, not blonde. The highlights were not the same placement that I requested. Upon getting home and washing out the rest of the toner they left in my head, my hair is falling out. I have never been so disappointed, such a waste of money. I will step foot in this place again. read more

I have been going to Debi for a great curly cut for about a year. I love her professionilism and sense of humor. Many stylists are not available on Mondays. She is. I highly recommend her read more

Ania Hair Studio - A great curly cut by Debi!!! - Hair Salons Near Me - Albany, New York

RUDE OBNOXIOUS hairdresser, trying to tell me that the blonde hair falling out of my head was normal after highlights. I now have bangs my hair is burned so badly all the way back to my scalp. I made an appointment with a color expert in this salon. according to the salon, this is the best colorist the salon has to offer. What a joke!. Do not come here for color or you won't leave with your hair on your head!! is it the trauma of watching my hair fall out every time I ran my fingers through it was not enough, Rini chose to fight and argue. Insisting I was the one being rude simply because I wanted my highlights to go all the way back on my head. she's so incompetent. She ran out of product when she got halfway between my forehead and my ears and then went and mixed more products. She should've use a stronger peroxide at this point, and said more than likely she used to 20 because I know sooner got done having those last foils put in which went all the way to the back of my head like they were supposed to only to have her wrist me four minutes later. of course, she didn't use a stronger bleach developer so as soon as she washed and dried my hair clearly the foils from my ears back were nonexistent. It looks so stupid because the front was popping and it was nothing past my ears going all the way to the back of my head in the crown area. In order to get her to go back and fix her problem that she made, this ridiculous bantering back-and-forth with her fighting with me to get her to do her job. Oh my God! I don't know how you still have a job there! I had to explain for $300. I'm not walking out the salon until my hair in the back, matches the foils you started in the front. you took too much time putting the foils in and when you mix the product, you should've used a much stronger peroxide like even a 30 volume if you were planning on rinsing them out four minutes after you put the foils in. I'm sure the 20 in the front definitely needed to come out at that point. I don't believe for one second that you've been doing color for very long! The proof is in the bags that I now have because of your level of absolute incompetence. Somebody needs to make you stick with hair cuts and blow dries before you hurt somebody! 2 1/2 years it took to grow that hair out, and you burned it all off in an afternoon. Congratulations genius! The confrontation about it from you,was just the icing on the cake! I EXPECT A FULL REFUND FOR DAMAGING MY HAIR! Rini, if you had an ounce of integrity, you would've sent me home with the very best products to help fix my hair and hydrate it over the next several weeks or months. THE LEAST YOU COULD'VE DONE!! Wow please have whoever owns this salon contact me right away! I'm down in Florida right now, and the salon that did my hair extensions is willing to put into writing color was placed on the mini of my glue bonds, which caused approximately 40 of them to fall right out the following week. Just had to pay to have them reinstalled. Thanks to this idiot!! . She should've known better. She claims she doea hair extensions, she actually had the audacity to ask me FIVE TIMES to come there and get my hair extensions from now on. Yeah right! you can't even color hair without burning my hair! I am certainly not going to spend $4K at that salon, absolute joke after this experience!! I would not recommend this salon for anything more than a haircut or blow dry. EXTREMELY INCOMPETENT. could have gotten a better job at Supercuts. NOT WORTH THE MONEY!! read more

Ania Hair Studio - YOU SUCK!! It took me two years to grow this hair out BURNED TO MY SCALP with scragly bangs from broken damaged hair by Rini. ugh ! - Hair Salons Near Me - Albany, New York

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I went the other day to have my extensions removed and to have a new color done on my 4 month growth... I was sooo surprised the fabulous condition my hair was in... Jess and Angie were great and patient during the removal. Jess worked her magic and my blonde hair is incredible. The entire 2 day process was nothing short of professional, creative, caring and well worth it!!! Ania is by far the best and only owner that I have known and I've known many that is so caring and gracious and makes you always feel not only at home but that she genuinely cares about each and everyone that enters her doors. Call for an appointment you'll never regret it. read more

Ania Hair Studio - Hair Salons Near Me - Albany, New York

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I have been an infrequent customer of this salon for over 20 years. The stylists have varied, but for the most part, although expensive, I've been happy with the results. However, the last time I went, last month, for just color/cut, I was so grossly overcharged that it made me sick to my stomach at the counter...$375 before tip! I had to pick my jaw up off the floor. My husband encouraged me to go, instead of doing it myself at home. After all, we were heading to glorious Saratoga. Too bad I bet on a haircut instead of enjoying peace of mind to spend $ at the track. I will not go back to this salon. My advice, ask for prices before you sit in the chair, and beware of add-ons that you aren't aware of. Also, I was supposed to get a partial refund via check through the mail, which never came. I do not recommend this salon. Services Haircut, Hair coloring read more

Should've picked a different haircut, because the guy in the reference photo had a different hair texture as me. The barber was good and very friendly. read more

Ania Hair Studio - Reference - Hair Salons Near Me - Albany, New York

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A great experience! This was my first time to Ania's. Laurie explained why I should get some foils/highlights to break up my dark, graying hair. She also worked with me on pricing and the end result was a fantastic cut and subtle, but very effective, highlights. I could not be happier with the results. Laurie definitely knows how to bring up your look. She is a gifted stylist and I will be returning to her without hesitation. read more

Absolutely loved TJ my hair dresser. It was my first time here and she did an amazing job. My sister who was waiting in the car even said everyone she saw coming out was looking great. I'lol definitely be coming back! I live in Oneonta which is over an hour drive away but I don't mind the drive for quality work. read more

UPDATE- 11/20 I JUST got this haircut fixed. The stylist actually said "what the hell?" Rebecca cut ONE level of layers and then left about 75% of my hair my regular length. He was able to fix some of it and then get it into a more manageable shape. I don't know if anyone reads these reviews, but please learn from my mistakes. It has been a few months of wearing my hair up because I was too embarrassed after Rebecca's mess up. She does not know what she's doing. Please, please, please go somewhere else. read more

First time back in two years. Ania's memory is anazing...she remembered me & assigned me to a master stylist. I have challenging hair -- fine and dense, like me lol! Cheri, my stylist was a pro, I've never had a non-mirror consult before. She understood what changes I wanted to make, articulated it back and then cut and styled it giving it lift and flexibility. I needed product and mi e was discontinued but Ania found a suitable substitute. 4 instead of 5 stars because it took 7 minutes to be greeted, with no other customer at the counter. Also, I'm used to the stylists escorting customers to the counter for checkout & any last questions. Been going there off and on since 2006, plan to go back. read more

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So this will be a fairly long review since I want to make note of all of the aspects that have made up my interactions at Ania Hair Studio. So, for starters, I've had tape-in hair extensions for going on 6 years. I actually travel back to my hometown every 2 months to get them done, but after traveling back to NY after my last move-up at my usual salon, I realized after the first wash that I had forgotten to buy new hair and was due for it at my last appointment. Totally my fault! After the first wash my hair was horribly knotty, a sign of extensions at the end of their life. So, after weighing the inconvenience of having to unknot my hair after every wash for the next 2 months, I decided to take new hair that I already had to a local salon in NY, which would be cheaper and less time consuming than traveling 4 hours home to my usual salon. My appointment was on a Thursday evening with Cheri, who was nice enough. I explained (then and previously on the phone before making an appointment to ensure this was okay) that at my other salon, I bring in my own hair but my stylist always uses hotheads tape regardless of the brand of hair, because it's the best she's used in her 15 years of doing extensions, and that I'd like her to use hotheads tape. She made a comment that tape in extensions usually come with tape already on them and that we could use hotheads tape when we reapplied next time. She asked if I wanted her to put the hotheads tape over the tape currently on them after my request, but said it in a tone that indicated that wouldn't really make sense and that she wouldn't recommend that. So, I said okay to her using the tape already on them. The first thing I noticed after she was finished was that there was no room between the extensions and my scalp, like absolutely zero space. I don't know much about the technical application of tape-in hair extensions because I'm not a hair stylist or certified in tape-ins, but I do know, as most people who get tape-ins, that you are NOT supposed to do that. You're supposed to leave a few centimeters of space between the scalp. Not only does installing them this way cause tension that can be painful, but it can also damage your hair. Fast-forward to late Saturday morning (40 hours later) I wash my hair for the first time and realize that a whole extension is lying on the shower floor! I hadn't even felt it moving, it slipped out with complete ease. By the end of the shower I had another one completely out and most of the other ones were sliding and/or opening up. I immediately called Ania Hair Studio and they were able to make an appointment early the following week to correct it. I called my normal hair stylist and explained the situation and asked if I did something wrong. I usually wait close to a week to wash my hair, but I had an event Saturday evening and wanted my hair to be fresh. So, thinking back I thought maybe I messed up, maybe you have to wait 48 hours, and I only waited 40. Websites tell you to wait 24-48 hours and while I was almost certain I had always been told 24 hours, maybe I had just forgotten in all my years of getting tape-ins and not needing to wash them in the next few days. My normal hair stylist made it ABSOLUTELY CLEAR that it had to be an application error, that no matter what, tape-in extensions should never just "slip out" the way they did in the shower, and that it had nothing to do with anything I did. When I went back in, Cheri kept repeating how at my previous appointment she kept saying how she didn't like the tape on this hair, "remember?" At no point in my previous appointment did she ever make a comment about that. She did make a comment about the tape being stuck in my hair from removing the extensions already in my hair-it had only been in my hair for 2 weeks so they were difficult to remove and the tape was leaving a lot of residue in my hair. But once again, she at no point commented on the tape quality of this new hair. Additionally, if that had been the case and she had made comments about it, I'm confused how when I specifically requested hotheads tape, she basically said that doesn't make sense and that we should use the tape already on this hair. She asked how the placement generally was and I told her I'm used to my extensions leaving a little room in between the extension and my scalp. She said "oh, people around here like them tight," I guess because you get another week or so of wear before they look too grown out. And while she may have clients who like to have them put in that way, that is NOT how they teach you to properly put them in when you get certified. So, I would expect her to put them in the way they teach you for certification, or, at the very least ask me if I'd like them placed on my scalp or with a few centimeters of room before putting them in that way. [ran out of room, the rest of this review is in the attached pictures.] read more

Ania Hair Studio - Hair Salons Near Me - Albany, New York

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Rini gave me a terrible cut, way too short after asking for 1 inch off she took off 3 inches!!! After I discussed it and showed her pictures she didn't listen to me and did as she wanted ,took months to grow out. I'm afraid to try new stylist again!! She charged $80 to ruin my hair.Rini gets Zero stars. read more

Was looking for a good hair salon with good professionals to fix my cheap Bob haircut from at 70 year old Italian gentleman. Found this place on Google search and got excited because of all the good reviews. So I called, asked for someone who is good with short haircuts. I was welcomed by Melinda, very nice lady. She invited me into a room, I showed her few pictures of what I wanted the final result to look like. She said no problem. She washed my hair, then did really nice cut. The problem is that once she started BLENDING of the hair , she just kept on chopping and chopping and chopping. I ended up with exactly what I didn't want to have, super short pieces of hair everywhere and practically lost most of my highlighted font locks of hair that we're adding freshness and brightness to my hair color . Few days went by,I've tried multiple styling products, tried blow-drying my hair ( which is pretty impossible because pieces are so short).... It's just so disappointing when you really really look forward to getting a nice haircut, spending good money on it, and in the end you REGRET it all. Just want to cry. Don't even want to look at myself in the mirror. So much for a beautiful haircut for my son's 1st bday party. read more

Ania Hair Studio - This is supposed to be a BOB HAIRCUT - Hair Salons Near Me - Albany, New York

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My daughter went to Ania yesterday for a new color. It was her 18th birthday and she spent 4 hours and $240 at this salon getting this done. Today she is in tears about how wrong the color is. She wanted to go from a dark brown to a violet. I told her to do a lot of research in choosing a place because it needs to be done right by an experienced colorist. (She obviously didn't check any Yelp reviews and chose Ania based on Instagram photos) She even went in for a color consultation last week and Angela made her feel confident that this color change could be done. I feel really bad for my daughter and angry with myself for letting her do this on her own. Hard lesson learned. No, I would not recommend this salon if you want the color done right. Here is a picture of "VIOLET" hair color, not to mention the damage! read more

Ania Hair Studio - this is copper, not violet - Hair Salons Near Me - Albany, New York

I walked in and politely asked that my hairdresser, Debbie, to wear a mask while cutting my hair and let her know that I have two young unvaccinated children at home. She adamantly refused and truly belittled and tried to make me feel dumb for asking her to mask up. Not only was she rude in regards to masking, she lost what could've been a lucrative client and provided the worst customer service imaginable. I am truly disgusted as to how I was treated. I don't care how good you are at your job, being rude and dismissive of a customer is not ok. read more

Let me start off by saying that they are very accommodating! I called wanting a blow out (as I was in the area) and I had Rebecca helping me within 5 minutes of arriving. Rebecca was sweet and did what I wanted. Now just a little heads up for my curly haired girls.. I wouldn't really consider my hair super curly/kinky, and honestly I used to get relaxers so I feel as though that semi-thinned out my hair (reference pic of my hair is added). They added $15 on the normal charge of $40 for a wash and blow out due to my hair texture and apparent thickness. I'm not used to this extra charge, it may be normal to some, but not me. Again, nothing against Rebecca, but no more "on the whim" blow outs for me. I will have to stick to my regular salon/stylist who is better trained with my hair and will charge the base price of $40!! (Prosperite Salon in Latham for anyone interested). read more

Ania Hair Studio - Hair Salons Near Me - Albany, New York

I'd love to say that this is one of the few businesses in Albany that is impressive but it isn't. They are a high-end salon with a low end demonstration of talent. I've been there twice, once for a simple blow out, which was flat and shapeless. Second time, I went for a single color and haircut. They have a Ouidad stylist for curly heads and they charge $100 for this "knowledge." Let me tell you, not worth the money! The cut, nothing that I'd consider amazing and the way she styled it, horrifying. She put so much product in my hair I couldn't get my hands through my hair. I came home and redid my own hair, which really pissed me off since I spent $400 there! I lived in NYC for 20 yrs and never spent that kind of money. She clearly treats all curls the same by the way she styled my hair. Needless to say, I'm back to coloring my own hair and I guess I could just go to NYC for a haircut because I don't trust stylists here and they are all pretty expensive here and not worth the money. I did reach out to them via email but they didn't respond so I went in. They did give me money back for 2 products which didn't work but the woman I spoke to didn't really care. I even sent them photos to show the difference btw what I left with and what I did. It was basically, "sorry you feel that way." Thanks. I'm sorry that you wake up everyday to be mediocre. read more

They messed up my perm once but I gave them another chance I should've never cause they messed up my hair cut too

I was able to get an appointment right away. I came in with black hair and brown roots and wanted to go lighter with highlights and blend my roots. I didn't think I was going to get my desired look in one day, but Donna exceeded my expectations! She did an amazing job with the color and haircut. She made me feel so welcomed and safe in her hands. Donna is fantastic!!!! read more

Fellow Curly Girls! Hear me out, go see Debi! I had a horrible experience years ago and still suffer from PTSD. I havn't had a real cut in over 5 years. My hair was so uneven from me cutting off a curl here and there when it didn't look right, I didn't expect to much. Debi gave me the most perfect cut I have ever had, I was so afraid to lose the length, she cut so perfectly that I didn't miss it when done! My hair feels so good, the layers are perfect, I get a ton of compliments every single day. I am so pleased with the service at this salon, as mentioned Debi did and amazing cut, she knew exactly what to do and what not to do, do your self a favor if you want to make the most of your curls go see her! read more

I was so pleased with TJ Jeffers! She was stellar! Specifically , she is knowledgeable, professional and compassionate! Couldn't have had a better experience! read more

Came in for Ombré/balayage few months ago, was told on the phone the price will be around $150. Ended up paying $350+ for the result that looked nothing like the picture I showed to the stylist there. The stylist was nice and kept the conversations going. The reason I decided to post this now is that I dyed my hair back to dark brown myself after 2 weeks and went to another salon today. The salon I went to today took way less time than Ania did, and the result was SOOO MUCH BETTER!!! The best parts are: nobody washed off my eyebrows while washing my hair plus the price that place charged me was actually around $150! Also I feel like this place is a total rip off, I don't know why there were 3 different girls taking turns washing my hair. read more

Nice staff,But as soon as i seat they never mentioned pricing to me. I went for something at least on the $85 dollars and i ended up paying $315+, This is my only concern!!! (please warned ppl before doing your job you don't know if the person is short of money,That way we can avoid future conflicts) read more

Services -- hair cut, color and waxing -- are (dangerously!) inconsistent. Go at your own risk. I went for many years. Had good haircuts and terrible haircuts. I switched stylists, upgrading over time after bad haircuts. I felt loyal to Ania even after eyebrow waxing removed a significant portion of my brow proper. Permanently. I told Ania and she did not want to hear it. My mentioning it to the stylist who did that to me upset her, Ania said. Really??! How about me every time I look in the mirror and my eyebrow is . . . missing!? Several very bad experiences, including hours in the chair and neglect. I stopped going when Ania told me to leave. Seriously. Goodbye and good luck. Note 37 very bad reviews here "not currently recommended" by Yelp. Ania pays Yelp. Just sayin' read more

Made an appointment for a color and cut and I picked this place to work with a Ouidad specialist since I have curly hair and they are the only ones in the area I found that claimed to have experience cutting curly hair. It was my first time there and they made me wait without any explanation for almost half an hour in their waiting area. Needless to say, that was my first sign. The fact was that there was a disagreement over who would do my hair since the colorist I was set up with to color my hair didn't feel like doing "ethnic hair" ( her words, btw) that day and was upset that the receptionist didn't ask what race I was when I made the appointment. First of all, I've paid hundreds of dollars in salons in New York and have never been asked that so why was it a problem here? I wasn't expecting four star service here, but her logic was appalling. So the consultation was basically her saying my hair is difficult to work with and me defending that I go to salons all the time and this was an emergency, trust me my hair is healthy. I was visibly annoyed and she had an assistant basically do the job. In hindsight, I should have taken a tip from an earlier reviewer and just walked out however, I had an event the following day and at that point it was 6 pm so unless I ran across the street to the haircut place in the mall, I was going to my party looking crazy. In the end, the assistant did an ok job with the color since I wasn't getting anything fancy, but I was extremely uncomfortable the entire time, the first girl kept coming back to try and diffuse the situation but still taking jabs at the other stylists and receptionists throughout. In all, I dropped about $200 and all I got was an earful of salon drama and complaining. I even told them to forget about the cut, I wanted to be out of there and wasn't giving them any more money on that ticket. I would not recommend this salon to anyone, I really don't understand why they advertise stylists with specialty in curly hair and act like its a chore when you get there. I would absolutely not return here for how they treated me when I arrived and I never got an apology when I left. read more

This past Saturday I had an incredibly positive experience at Ania. The stylist who did my hair was Rosa. Not only was she down to earth, but she was able to take a collection of photos I brought for reference- along with my own description of what type of style I was hoping for-- and she totally aced it. She made the style work for my hair and to top it off, gave me lots of helpful tips on how to maintain and style it day-to-day. Based on the time and care she took in completing my hairstyle, I am absolutely confident in recommending this stylist. I went from hair that was about just past my shoulders to a cute piecey pixie. I could not have been happier with the result. Truly ecstatic. read more

I waited until the 11th hour to book hair and makeup for my engagement photo shoot so the place I have booked for my wedding didn't have any appointments left for the day of my engagement shoot. It was my own fault, so I started calling around and keeping my fingers crossed. I called Ania's and they were able to accommodate without an issue. I went there yesterday at 1pm, first was makeup with Bridget. She was amazing! She did airbrush makeup for my shoot and listened to exactly what I wanted and made me look fabulous and like myself. Next up I had an up-do with TJ and she did exactly what I asked of her. I was so impressed with the way the girls listened and everything came out perfect! They were both super easy to work with and extremely friendly. I would definitely go back there! read more

Ania Hair Studio - Makeup for engagement shoot by Bridget - Hair Salons Near Me - Albany, New York

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I had a dermaplane done with Gabby the esthetician there. She was very nice, fast and expedient, it was my first dermaplane so I didn't know what to expect. Fast forward, good past experience, I made an appointment for a dermabrasion. I was in and out in less than 15 minutes. Gabby is very nice but I like to enjoy my spa experiences, I barely laid down before I was up again. I have never had spa work done so fast before and did not enjoy the experience at all and for that reason I will not go back. Its great if your in a hurry and like the speed. read more

This is the best hair salon in the upstate New York area. Unless you going to Manhattan you will never get type of professionalism. Cheri Voss is my stylist and colorist and I would go anywhere for her! I'm so grateful,not only for their standard of work, Sephora the kindness and friendliness of all the staff read more

I have been to Ania Hair Studio many times and have never been disappointed! Professional friendly staff and talented Stylist. My first visit was after another stylist some where else ruined my hair. I went from black to blonde and Bob was up for the challenge. He not only corrected my color but made it look beautiful. Since then my hair has never looked better. I now also get extensions. Bob is AMAZING!!! I get complimented daily on my hair. I travel a lot and have been in Salons in NYC, Vegas and L.A and LOVE that we have such a Great Studio right here in the capital district! I highly recommend Bob and Ania Hair Studio & Spa!!!! read more

Had a great experience at the salon this past Saturday - I had a cut and color by Angela and I couldn't be happier with both. She asked what I wanted - gave her own recommendations and was thorough and professional. read more

Debi is truly amazing. She understand thick curly hair and gave me the best ouidad haircut. I traveled over an hour because I could not find anyone near me to do it correctly. She also did a great job on my color. Debi was also super friendly and efficient. I would recommend her to anyone with any hair texture because she really understands hair. read more

One of the best, cleanest, friendliest salons in the capital region. Every time I leave I feel like a new woman with my hair looking wonderful! Also the online booking is very convenient! All the staff members are willing to help each other with making sure every client leaves happy. All the stylists are are well educated on the latest trends in the hair coloring/styling world! Love this place and love the talented Maria who works here! read more

Ania Hair Studio - Inspiration-real life. Beautiful ombré done by Maria! - Hair Salons Near Me - Albany, New York

I am an older woman who has been in search of a good aesthetician for years, ever since mine decided to retire. Dawn DeMars is not a good aesthetician -- she is a GREAT one. When I am in her care, I feel like the most important person in the world. The facial itself is fabulous, but she goes above and beyond with foot massage, hand massage... and I leave feeling beautiful and totally relaxed. There is one thing that I truly appreciate about Dawn -- she does not try to push products on me. So many other places feel like I'm in the middle of a commercial - the aesthetician starts pushing products from the second I'm in the chair. Dawn is constantly continuing her study of aesthetics, so I know I'm receiving the best possible facial with the best possible products. Thank you, Dawn! read more

Debi at Ania hair studio is AMAZING to say the least.. She knows exactly what to do. You can just tell she works with so much knowledge. I went to a local salon as a favor to a friend and ended up being all over orange bc I was going all blonde from a red color.. I called Ania's and they got me in the next morning to fix what another salon didn't have time to fix. Debi did such an amazing job and got me the way exact look I was wanting.. Now I will never go to another salon again! read more

Ania Hair Studio - Red to blonde! - Hair Salons Near Me - Albany, New York

I booked an appt for color and trim; was quoted about $150 on the phone. During the hair styling I got the wrong color which had to be redone, and I asked her not to razor my hair and she said she had to, and I had to trust her. When done the bill came to $300 which I questioned. The stylist was livid and said she provided about $400 worth of services. The manager stepped in and kindly agreed to honor the quote, would reimburse the stylist for the full amount ($400?) and she'd also coach the lady on the phone as it had happened before. While the manager is a total, total gem - I won't be back. My hair color looked great for about a week and the razor'd edges give me that split end look. read more