Penny went above and beyond for my haircut and beard trim. I will definitely be coming back to this location. Penny made sure that my haircut and my beard trim were to my liking before I even walked out. She was very friendly. I highly recommend her for a haircut or beard trim. read more

George gave me an awesome cut, good conversation, made the recommendation happen that I asked for my cut no questions asked. Over all great experience and I'll be back moving forward without question read more

Well it's an ok hair cut.. but it's basic.. the exact thing I didn't want something that my buddy could've buzzed cut for me. And he probably would have actually offered me a drink. But had thick hair didn't want a shaved look and she buzzed me down to a 2.. 2nd bad haircut here I've gotten. What's the point of paying for a haircut if you're only gonna keep getting haircuts that you or a buddy could've done themselves. I just didn't wanna shaved head and now my head shaved. So much for trying to save some of my curls and stuff read more

I have been a long time VIP member at two other locations (Spring & Woodlands). I visited this location since I just move to the area and I was shocked to see the difference. First VIP membership starts at $85 instead of $75 unlike the other franchise locations. Secondly the staff is rude and very unlike the other locations. It's almost like I was an inconvenience and they actually didn't want to work or cut hair. I was told that this is a corporate owned location and not a franchise. My suggestion is for the executives at Tune Up to take a greater look into training staff and to reach out to the franchise locations to see what they are doing right. It's obvious that corporate locations are treated commercially and have lost its personable touch. My conversation ended with not signing up for a new membership which I see as a problem or even getting a haircut since the two workers weren't interested or don't know how to really communicate with guest. read more

Has totally changed since Josh and Nicole left. The new owners/management are terrible and it shows in the staff they have now. They do not care about their employees or their patrions. I have had the VIP service for over 2 years here and cancelled it the day I found out that Josh and Nicole left, due to management. Still to this day they are charging me for the VIP service and have yet to cancel it and reimberse me for the 3 months of subscription which I have cancelled on numerous occasions. Do not go there or any of them as it is a franchise by the same owner and they only care about taking your money. No service or quality people left now. read more

Awesome staff and service! Hair cut, wash, styling. Pedicure, Manicure are just right for me. Great people make it a must. Check out there club options. read more

No concept of an what an appointment is. First time i made an appointment for husband and son i got there 10 minutes early and was told they could not cut their hair because they are busy with walk ins... is that not what making an appointment is for? Tried one last time put our "name on the list" another time was told the wait was an hour and a half we put our name on the list and when we got there was told our time didn't start until we got there.. what's the point of putting your name on a list? Will definitely bypass this place. Sucks something so convenient is such a disaster. Will drive past this place and take them everyday to anywhere else to avoid the horrible service. read more

All I have to say for this salon is Overpriced And not an appealing staff. Everything my husband wanted was an upcharge and a total ripoff.... the gurl didn't even know what the hell a fade was, and they are nit honest with the prices at all. He said he had a bad experience with the fact that as soon as he walked in the door he was being flirted with left and right and said it was such an obvious "if i flirt with him he'll tip me more" kind of attitude. He said it wouldn't have been that bad if it wasn't so obvious. He was saying if a place of business is going to operate on the "hot girls providing you a service" and being tipped according to the service and their ability to conversate then the girls should at least be attractive and not so blatantly OBVIOUS with the flirting for money with no genuinely niceness to it.... In all seriousness we are both for the types of businesses/resturants/clubs that use men and women alike for their looks and flirtation to make money from performing a service to the public, but hell they are not nearly as desperate as these girls seem. Lolbeven when we go to strip clubs the dancers don't act nearly as desperate as some of these women did. read more

Biggest bunch of crock!!! My stepson has his haircut here old magnolia location! 5days ago... His grandmother brought him, no big deal... well he finally gets back to us and all along his sides where it's supposed to be short he has longer uneven hairs sticking out everywhere! I did not want them to cut his whole head just fix and even out what they screwed up!!! Talked to the manager Ashley and yeah hello inconsiderate brick wall!! Don't fix yalls screw up!! If he had been home sooner we would have been there that day or the next day.. ridiculous We will stick with the tuneup in Tomball than this hole in the wall!!! read more

Matt is excellent. Super nice guy and great haircut. He is meticulous and does a great job. Really nice to have free beer on tap while you wait. read more

I'm a new stylist here from San Antonio, military city. I do razor face and head shaves, sub 0 or bald fades and up. I have as almost 10 years in the business and I'm retired Navy. This is a great shop with great people. We may be small, for now, but we offer great service. Come over and grab a drink. Even if you have to wait, you have friendly Bar Girls to entertain you. I guarantee you that it is worth the wait. Come give us a try. Robin read more

HORRIBLE SERVICE! Wait for over an hour to be seen and just as it was our turn to go an mvp walked in and took our spot!!! This put us having to wait another hour to be seen. The mvp program was never explained to us! The front attendee was at the bar vaping with her boyfriend in front of my son! DO NOT VISIT THIS LOCATION! TERRIBLE! read more

$60 to for a bad haircut?! Asked for a taper fade 1 1/2 on the sides and for baby beard to be shaved on. He barely shaved the sides and didn't even do an edge up like I asked. Decently nice people but don't go here! read more

Went last weekend for my second time. It's close to home so the convenience is nice. Andrea, the lady that cuts my hair really makes it a great experience. It did, however, take about 15 minutes after I asked the girl for a beer, to actually get one. She was on her way out. Shift change I guess. So I had to ask the next girl that came in. Also while I was there, 3 people walked out without a haircut due do waiting for so long. They need to have more staff present on the weekends. I waited approximately an hour and a half before I was serviced. I wasn't in a hurry though. Could be a much better location with bubbly personalities and more staff during peak periods. read more