They don't take responsibility. They lie about damages. Won't show you videos. Mammoth Holdings…read moreLLC, which operates various car wash brands, has a polarized reputation with generally poor customer reviews regarding damage claims and subscription cancellations, often cited on the Better Business Bureau.

Suds in Corbin, KY. This has happened to me twice, I have a monthly plan, and use it often. I used…read moreit a few times this month, and when I went to get a wash, it said my card was declined. The rep said as much, and asked if i would like to renew the membership today. I checked my credit card statement. The payment for April went through on the second. This happened on the 21st. I showed him where the payment was not declined for this month, but still argued that it was declined. I am paid up until the next billing date of May 2nd. Again, this has happened to me twice. the first time, I fell for it and paid for a wash, when I shouldn't have had to. Do they pick random customers to do this to to try to get extra money out of them?

Hey People if you use this car wash and pay with your debit card watch your bank statement. I have…read moreonly been here 1 time back in March and got to looking at my bank statement and it says RECURRING Charges from here 32.00 for April and May and as I said only ever been in March and used my debit card so now I'm having to dispute charges and cancel my card all because someone is greedy as well as crooked. So keep and EYE out if you have been here!!!!

My wife went to take 5 car wash in London, Ky. We have a bike rack on the back of our vehicle. We…read morehave been through this car wash many times and they have never asked it to be removed. She informed them that they have never said anything before and they demanded that it be removed and would not even try to assist. Being a paying customer and and being treated poorly because they have no leadership and apparently are not trained well. No customer service. I called the car wash and no one picked up the phone. I guess understaffed with no customer service. I called a customer care and reported the issue. She didn't say I'm sorry or have any concern that she cared or the company. The call I made was delt with as if I was the problem. It was very rude. I guess customers don't care if they lose a customer. She did the cancelation and asked if there was anything else. Again, no apology, no concern, and was not nice. Then hung up before i ended the call. Your guys have the rude part down. I know We don't make a difference but, Really????? Guess they make so much money that they can act that way. Don't use them!!! They don't care about anyone!!!! I hope this anyone deciding to use your service to find another company.

Love this Car Wash. Maybe it's were I've always came to get my car washed before going out on…read moreFriday and saturdays back when I was a teenager. Maybe it's that but it's probably because it has to be the best maintained cleanest in town. The automatic wash is almost was good as a full service hand wash. Don't try the bourbon air freshener. It's a muddled mess of smells.

I've used this car wash ever since I started driving. I no longer live in the area but every time…read morethat I come to town to visit family, I always use Scott's. The owner is always courteous and keeps up the facility. Best auto car wash that I've ever used. I know it will get done right every time.

Great car wash but significantly understaffed and amenities and facilities have not been updated in…read morea significant amount of time. Unfortunately they are the only hand wash car wash in the game in Knoxville. Only other option are mobile detailers. Great job but I don't have an hour to wait for a car wash.

Ok bear with me there's a lot to say here-…read more I showed up just before closing (sorry didn't realize) yet the team received my vehicle like it was the first that day. Most guys have been there outside cleaning cars for 10+ hrs! I looked around and saw a guy on a rollator (injured I assume) cleaning up and I said wow that's dedication. I was told it was the GM. I then proceeded to tell that young man the leader I saw in him. His team reflected his energy and dedication I was so impressed. If I owned this business I'd want to know that even when I'm not looking the team works at optimal level Incredible! I'll be back! I didn't even mention how beautiful my vehicle looked

The new car wash scratched my truck. They stated cameras wasn't working. Nothing they can do. Use…read more another if you can.

I would give them a higher rating if they could get their tire shine to work…read more Been sending pics and messages to Somerset and Bowling Green for months. Still the Same

We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I think it's the best wash in town always great people and great fun and always great serviceread more