I would give this business zero stars if I could. Future Travel has been bought up by the…read moreconglomerate Direct Travel which has offices all over the US. This review is specifically about the League City Texas Direct Travel , Michelle Weller and Paul Maley who runs Ring of Fire Eclipse Expeditions which also seems to have been acquired by Direct Travel. The trip we took was to ANTARTICA from November 27 through December 8. My first negative experience was with Michelle when I informed her I would not be booking additional nights at the 400/ night Hyatt because I was renting an Airbnb at 25% the cost per day for our party of six. I was immediately told that Airbnb would cancel my reservation and " there would not be another room in Buenos Aires" . Clearly she was assuming I was a novice traveler who could be bullied so she could up her take on commissions from hotel reservations. The incessant notifications from Paul MALEY were full of erroneous information and became hugely unwelcome in my mind as they just caused more angst. . When we pointed out that he had no sizing for the jackets we were to reserve for the trips onto the land he was unresponsive. My son had to blow up a picture of the jacket and Google a sizing chart . It was sent to Paul but he elected to not share it with other passengers. The trip was amazing because it was Ponant, a high end French cruise line. Unfortunately the astrophysicist was hellbent on getting to a tiny blue spot of sky and rerouted the trip to try to catch it. Advertising for the trip made it seem like we would need a ton of winter gear for all the fun landings hikes and wildlife sightings. Many many of the emails from Paul were just full of errors especially as we got closer to the trio. They included lot's of doomsday speculations and predictions about all the reasons the trip might not happen and typos around the timing of necessary COVID tests before we boarded the cruise. We were berated by Michelle about not being in a so called bubble and told they would not cover our covid testing because we were it staying at the Hyatt . We easily accessed testing in BA and entered the hotels with our negative tests in hand only to be brought into a hotel meeting room with two hundred Traveller's , all tested but none of them had the test results yet. The opposite of a bubble if you ask me. We got off the boat only once because as we got closer to the eclipse day it became clear there were tons of clouds . They went a great distance in an attempt to see the eclipse based on an erroneous map with a tiny blue spot of clear sky on it and skipped going on the protected side of the Shetland islands against the captain's advice . All other cruise ships that were having landings during that time were on the protected side of the Shetlands. People who befriended the naturalists were told by the naturalists that they had been told to step aside in their lectures and interactions with the passengers.because there would be astrophysics lectures primarily. Basically this cruise was like the floating " Big Bang Theory". There was so much ego on board this ship. I mean who over rides the ship captain advice to stay on the leeward side of the Shetland islands? The afternoon before we left my husband and I had lunch with one of the physicists who gave about six lectures and is very tight with Paul MALEY. He told us before we got in the boat " there will be no landings " When we expressed our interest in having whale sightings. He said " there will be no whales". Really? We saw 9 whales the next day. Ponant the naturalists and the entire crew get an A+. Micelle Weller Paul MALEY get an F minus . As the final kicker is that we put down 1600 down for the kayak trips that never happened. I asked for a refund directly while I was on the cruise and was refused. I emailed Michelle Weller and was not given the favor of a reply. I emailed the person who subbed for Michelle on the cruise and she told me Michelle was on vacation and would issue the refund to the whole group after the new year. So I have disputed the charge. Never again.

After firing my travel agent in League City for failure to do anything and taking zero interest in…read morethe vacation I was planning, I jumped on Yelp and found a positive review of Travel Leaders/Future Travel, so I gave them a call. Jamie took the call and I let her know upfront that I had just canned my travel agent and explained why, then let her know what hubs and I were planning for our next vacation. Within 2 hours, as promised, Jamie had quotes for 9 days on the Hawaiian islands, airfare, and jeep rental for the entire stay. We made a few tweaks along the way and Jamie was ALWAYS patient with us, and took a genuine interest in what I was saying and what I wanted to accomplish. So, just 3 days after my first contact with her, she has all the details in place and we just paid our huge deposit on the vacation. It took my last travel agent 2 weeks to get me just quotes on the hotel, and that was after I called her and reminded her that I was waiting on them. Fail! Thanks so much Jamie!! :)

On behalf of a fellow employee, during Harvey. She said "An absolutely genuine person. He saw me…read morewalking and picked me up and brought me to the hospital, there I no way I could have gotten there without his help. He restored my belief in the kindness of strangers. I am so grateful to Ozmar (Ozzy) and will never forget his kindness. God bless him. He's the best!"

Great rates even better service!! Quality and ease of…read moreknowing t your in capable and good company!

There were a bit late due to unexpceted traffic,, and let us know by text. When they arrived, they…read morewere wonderful. The driver was courteous, drove well, and was there to pick us up when our even was done within minutes. He even went out of his way to drop a guest at his hotel. I would certainly use AAA again.

We hired the services for an International Corporate Event. Service from Jen and Glenn were…read moreawesome, kept us informed and on top of needed changes. Very professional, if you want the best of the services this is the company to go to. Thank you very much!

When I say she is someone you can give an idea regarding your trip and turn it into MAGIC. From my…read morevery first booking I have never been disappointed, if something is not in my budget she works around it and makes it happen. she is always keeping me up to date with the trip and checkimg up on me while I am on the trip. making sure I received the right accommodations and more. I have not once been disappointed and I just love the fact she gets it right the FIRST TIME !!!

We had an amazing time in New York because of Kee with kiss my passport. She is so informative,…read morekind, and professional. I have already started planning my next trip with this agency. I recommend anyone who is looking for a worry free trip to contact kiss my passport. Thank you Kee.

We have been using GET services for a couple of years now and the service spoils you. Only way we…read morego to the Airport now. So dependable and professional and a really good price. I appreciate the service for our travels and when family comes into town. Making the reservation is easy the service just starts there. Great company.

I used this company's limo services for my wedding day and they were great as advertised! We…read morereserved the black Cadillac Escalade stretch limo, as opposed to the white one because the black one had more trunk space for carrying luggage of the wedding party. Prior to the big day, they provided us with excellent communication and even allowed us to see the limo in person. The day of, they arrived right on time, if not early to be honest, which was great! I didn't have to worry and reach out to the driver to ask where he was at anytime. We had the driver make multiple stops throughout the day to pick up and drop off people without any issues. Inside was spacious and nice. It also allowed for us to play music from our phones. I highly recommend their services for any event. My only regret is that we didn't get a picture with the limo before it left lol.

Book your bus shuttle service With Mrs Ponce Bus Service…read moreVery reliable, affordable, friendly business. Would definitely recommend Yolanda C