On the phone there give you the most upright respect and treat you like a customer but as soon as…read moreyou get to the locating the lady at the front is a complete b**** she is literally no help whatsoever and I wouldn't even rate this place a 1 start completely disappointed with their staff. The lady has no respect for the customer and in my opinion she is less educated then my 4 year old daughter definitely the first and last time I ride with this bus line

"Okay" the only thing that I notice that they do not have toilet paper by the toilet. You will have…read moreto grab the toilet paper by the sinks, they have the paper rolls dispensers attached at the wall. Other than that it's "ok"

Laredo Charter Buses & Tour Bus Rental…read morewww.956tours.com 1202 Santa Cleotilde Ave Laredo TX 78040 800-249-5811 956-220-7536 tornadotours@hotmail.com

This morning I arrived at the bus station at 7:25 am to take the 7:35 bus to Houston, where I had…read moreto pick up a car by 6:00 PM. The ticket I purchased on line didn't work, so they gave me a new ticket for cash. I noticed that the new ticket was for a 9:30 bus. By 10:00, the bus still hadn't arrived and when I asked, I was told that the bus was stuck in customs at the border and would arrive in a few minutes. By 10:30 the bus had arrived and there was some confusion as to whether it was my bus. By 11:00 the bus was still there and I couldn't make my appointment to pick up my car in Houston by 6:00, if they took any extra time arriving there. So, I decided to not go. They refused to give me a refund for the ticket. I called the police and he said I could take them to small claims court, but it would cost more than the price of a ticket. Once the police came, they offered me a voucher for another bus.

great bus company. costumer service was very helpful , friendly bus driver very nice…read more seats are comfortable screens on windows to block the sun Great, Great, Great

It's a really bad service 0 reconstructed it's the 3rd time I'm traveling with them and their…read moreservice it's always bad... Firs-table they sell places that they don't have, and they just keep you watering for the longest until a bus with no persons come to the station

The facilities are in very poor condition. Garbage in the corners, fungi buildup on the sides of…read morethe toilet, bacteria and fungus buildup on the ceilings. A/C vents have green fungi buildup as well. Ceilings in very poor condition, broken and stained by water leaks. A very limited site and not recommended for breathing. I suggest just buy your trip and wait outside. This station has to get a contractor to make repairs in the facilities.

I wish there was a - minus rating.... I just got off the…read morephone with customer service in regards of my lost baggage claim, and I found out that a company called FLEX bought Greyhound.... AND doesn't supply baggage tags anymore... Customer has to BUY and PRINT them at home..... Their level of stupidity is growing rapidly.....

McAllen Party Bus Rental provided service after the church service and on the way to the wedding…read morereception for the Bride, Groom and the entire wedding party and it was a blast! Not only was there champagne toasts and dancing, but had the chance to stop for a wedding photo op at a McAllen hotel and the entire wedding party arrived at the reception hall together! Would definitely recommend people use this service!

From the owner: We provide the absolute best when it comes to Party Bus Rentals in the Rio Grande Valley. Whether…read moreit is our state of the art party buses, to our exceptional customer service, we got you covered!