Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Autumn Air has been my choice for several years now and just recently I made a call when my air…read moreconditioning system stopped putting out cold air on a week with Heat Indexes of 100 every day. They fit in an appointment for me that same day and tech Ethan came out on schedule and skillfully identified the trouble quickly. He then left to get a part and returned very quickly to make the repair, and I was back in business with cold air pumping through my house. The tech was very knowledgeable and communicated the problem to me easily. Autumn Air is on my quick call list and will reach out to them on my next need and for any regular servicing.

Everything above as to the Service,Quality,and Value speaks volumes with this company. My…read moreTechnician Carlos not only showed his professionalism but he also was very detailed about the job at hand and even more he listened to my concerns regarding job itself. I can really appreciate a company that gives there best when it comes to satisfying there clients, Which only means one thing , Repeated Business must be one of their highest standards cause they are that good and I will definitely use their services again when needed. Shout out to the whole team in assisting this work order!

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

Dr.Cool, Aka Matt, serviced my air conditioner and basically brought a dinosaur back to life. I…read morecan't say enough good things about both Matt and his HVAC skills. In speaking with him, it is very clear that he is a man who adores his children and works hard to provide for them. As an HVAC technician he is hard working, honest, extremely knowledgeable and competent, and works with the utmost integrity. He arrived early just as he said he would and did not leave until our air conditioner was functioning properly. There was a dilemma about whether to replace or repair the unit and with his expert advice and skill , we were able to replace only the motor which saved us quite a bit of money. I would highly recommend him for all heating and air needs. 10/10. skills. Andrea B

So appreciate both Jay and Matt! Awesome customer service and really nice people. They were prompt,…read moreefficient and got us out of a bind right before we were opening a new business. They are our HVAC/plumbing company for life. Thank you both!!

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

I used A K several months ago for an inspection and repair job to my AC unit. They showed up on…read moretime, did great work, and prices were fair. The two guys that showed up were nice and answered all questions. I would use again

If I could leave them a ZERO STAR review, I would. We were without hot water because the pilot…read morelight on our water heater would not stay lit. The technician came out, claimed we needed to replace two different parts (one being the pressure regulator) that were roughly $1,000 each, gave us a quote for multiple options of replacing the entire unit ranging from $4K to 8k (for a tankless heater instead), and then left without restoring the hot water. The next day I had to pay a plumber from another company to come out, and he cleaned the components (the true cause of the pilot light not staying lit), restored the hot water in minutes, and DID NOT insist that I had to replace the pressure regulator first. Brown Heating is NOT family owned as some early reviews suggest and they will gouge you. A quick internet search revealed that the quote they gave me included a 250% mark-up on the price of a new unit (which did not include the price of installation... another $3,300). The office manager just shrugged and called this "set pricing." Bottom line: they left without resolving the problem and only offered me solutions that cost thousands of dollars. I DO NOT RECOMMEND.

These guys are the worst, the Manager Benjamin was the rudest dude i have ever encountered. They…read moreshowed up to our house to do a job, and left to do another job the same day. horrendous

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

Did not respond when called about refrigerator being broken again. Was told he would follow up but…read moreno answer after multiple calls and texts. If you check the not recommended reviews this occurs frequently.

Jonathan showed up exactly on time. He not only fixed the issue that I called him about but also…read moreidentified and fixed another issue that was causing ice build up in my freezer. Overall extremely satisfied with the service provided.