If I could leave them a ZERO STAR review, I would. We were without hot water because the pilot…read morelight on our water heater would not stay lit. The technician came out, claimed we needed to replace two different parts (one being the pressure regulator) that were roughly $1,000 each, gave us a quote for multiple options of replacing the entire unit ranging from $4K to 8k (for a tankless heater instead), and then left without restoring the hot water. The next day I had to pay a plumber from another company to come out, and he cleaned the components (the true cause of the pilot light not staying lit), restored the hot water in minutes, and DID NOT insist that I had to replace the pressure regulator first. Brown Heating is NOT family owned as some early reviews suggest and they will gouge you. A quick internet search revealed that the quote they gave me included a 250% mark-up on the price of a new unit (which did not include the price of installation... another $3,300). The office manager just shrugged and called this "set pricing." Bottom line: they left without resolving the problem and only offered me solutions that cost thousands of dollars. I DO NOT RECOMMEND.

These guys are the worst, the Manager Benjamin was the rudest dude i have ever encountered. They…read moreshowed up to our house to do a job, and left to do another job the same day. horrendous

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Had them come out to service my air conditioning unit. Can't remember the guys name but I think it…read morewas Issac. Very professional. He showed up on time and the price was very fair. Its hard to find trustworthy people in this industry but so far I am impressed with these guys and will use them again.

Court and the Cool Breeze team were outstanding. The bid was very competitive, the install…read morecompleted timely and in a professional manner. I absolutely recommend Cool Breeze to anyone with a heating and or cooling need. When my central air/heat pump died, I got a few estimates and I was floored by how I was treated by other companies. One company gave me a price and told me I had to sign that day for that price, and another told me they would need to rip out my ducts and drain pipes. My third estimate was from Court and the Cool Breeze team and what a difference! Court took the time to look at my old system, explained what SEER was and all my options including financing. They answered all our questions and went over the controls a second time before they left. They were careful not to track in the house and they cleaned up when they were finished. They were professional in their work, demeanor and appearance and on a scale of 1 to 10 they were an 11.

This company is absolutely wonderful! They show up when we need them most. They get here quickly,…read moredo the work and never overcharge. In fact, for the work they do, I was expecting to pay more. They go above and beyond to fix whatever the issue is. They are all so nice and professional. I can totally trust them to go all over my house. They tell you the problem and never try to up-sell. That's very rare today. Use Cool Breeze for any problems you have. You will not regret it!!

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Where do I begin. I don't even want to spend this time to do this review. To think about my ordeal…read moreupsets me. I only used 3 D because they work on weekends. I now regret using them at all. They came out and diagnosed an air conditionet problem that cost 1,160 dollars. I paid them. The unit seemed to work after they left. They said they would come back to make sure it was working but never did. Ten days later it quit working again they came out again. They tore up a lot of duct work to get to the motor that they said was not working. I looked up the part and it was normally around 300 to 500 dollars. They left and called back later and said now I had to pay 2,200 dollars to fix it. I was livid. Ten days before they charged 1,160 to fix it and now say it is 2,200 more to fix it again. Never acknowledging they misdiagnosed and charged me 1,160 dollars for nothing. Well I called Another company for a second opinion. I called Integrity Air HVAC. Guess what, It was the motor all along, but Integrity only charged me 850 dollars. That included new duct work that 3D had torn up with their ham fisted diagnostics the day before. Integrity fixed it all and it has worked great since.

First time using 3D. Both our AC unit failed over the Memorial Day weekend. The downstairs unit…read morefail on Saturday and the upstairs unit Sunday. We called Tuesday and they were here on Wednesday. Got the upstairs unit up and running. Downstairs needed parts. Friday alls cool! Professional, Friendly, Communicative, Thorough and on time. Saved us a lot of money by checking on warranties, remember to get the extended warranty's. Saved us thousands $$$. Rick is the best service technician we've had the pleasure of working with in our 60+ years of HVAC dealings. Call 3D for you next service, purchase or HVAC consultation.

Great service, we have used Guin for 20 years. Always happy with their service. They are great on…read moreshort notice.

The technicians are great and their quotes are comparable, but the price I was quoted was not…read morehonored. As a previous reviewer said, single women beware.

Showed up on time, provided a reasonable quote, and communication early in the process was strong…read more I had them come out for an estimate and, after researching rates, found their pricing competitive. I moved forward largely because of their customer satisfaction guarantee. Austyn, the project manager, was friendly, level-headed, and straightforward, and his communication was clear with timely updates. Every employee who came to the house was courteous and professional, and they worked diligently while on-site. Unfortunately, the project has involved repeated issues, delays, and added costs, and I am still without a working system. The initial installation placed both the indoor cassette and outdoor unit incorrectly. After a second visit, the placement was corrected. Following that visit, I was asked to sign paperwork stating the work was complete. Assuming the system was functional, I signed. When I immediately went to test it, the system would not turn on. I then learned the electrical work had not yet been completed, meaning the project was not actually finished at the time I was asked to sign. They did return with an electrician afterward. Once electrical was completed, the system still would not operate properly. After further troubleshooting, it was determined one cassette had a manufacturer defect--an internal copper coil leak. While the manufacturer provided a replacement unit, I was advised that manufacturer defects are not covered and that the company does not inspect or test units prior to installation. I was then told it would cost an additional $2,300 to install the replacement, despite the system never having been fully operational. I consulted other HVAC companies, who advised they would typically replace a defective unit in this situation without charging additional labor. Due to the unresolved issues, completion sign-off concerns, and the system still not functioning, I have filed a formal complaint with the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. While the staff on-site has been professional and communication initially was solid, my experience ultimately involved significant setbacks, additional costs, and an unfinished result.

Plus One Plumbing was prompt, professional, and fixed the issue quickly with great care.read more

Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!