I am someone who has always done my own taxes on TurboTax, etc. After getting married, we decided we needed a CPA and I am now regretting this decision. Things stated off well, Veronica had an introductory phone call with us that went well and she offered some good suggestions. However after that the communication totally broke down and she pretty much ghosted us when we had questions about our tax return. As someone using a CPA for the first time, I found myself wondering why am I paying when I feel like I am trying to figure this out alone (basically felt abandoned). We asked some basic questions back in March, she responded once, and that was it. She then emailed my husband that she's been on a trip to Japan. Going out of country right during tax season as a CPA is a choice and that's fine, just COMMUNICATE WITH US. Anyways on Sunday, 3 days before taxes were due, we still had no reply so we just relented and submitted what she had prepared. Anyways, just disappointed. Not going to her next year. Evidence below. read more

Turner Accountancy - Unanswered questions for over a month - Accountants Near Me - Chula Vista, California

How can a business expect to be successful when client phone calls are never answered or returned? The bar of professionalism is *extremely low here. If someone would like to reach out to me, I will *consider altering this review and rating. read more

Took 2 months for Veronica to file my taxes after being told they were "filed" on March 23rd (which was already 3 weeks after I turned them in) turns out they were filed April 2nd. As for my boyfriend's return. They never filed his return. No communication between anyone at this company. One simple W2 and they couldn't file. Documents were signed and sent the same day as mine. No excuse for something this important. Sent 5 emails and called with no return. Sad, to say don't trust this company to be on time as they seem not to care for their clients. read more

Nothing but Excellent Service! Very knowledgeable. I've been doing my Taxes with Turner Accountancy for the last 5 years. This team is always on their game from my payroll to my taxes and everything in between! I like their personal and professional touch, Every time I walk through their door they treat me like family, I couldn't ask for anything more! They have Answers to any of my questions and concerns! They return my calls, emails, texts, etc in a heartbeat! Veronica works wonders! I recommend this place to anyone and everyone no doubt about it! He estado haciendo mis impuestos con Turner Accountancy durante los últimos 5 años. ¡Este equipo siempre está al pendiente y encima de todo. desde mi nómina de sueldos hasta mis impuestos y todo lo que está en medio! Me gusta su toque personal y profesional. Cada vez que entro por su puerta, me tratan como familia, ¡no puedo pedir nada más! ¡Tienen respuestas a cualquiera de mis preguntas y preocupaciones! ¡Me devuelven mis llamadas, correos electrónicos, mensajes de texto, etc. en un instante! Veronica hace maravillas! Recomiendo este lugar a cualquiera y a todos sin ninguna duda! read more

Thank you Veronica. Even though I have not filed my taxes with Turner Accountancy yet, I approached them because my tax situation had changed since I last filed and Veronica has been of great help! She offered me support with several questions I had regarding filing my quarterly taxes as self-employed by a foreign company. She was very knowledgeable and was willing to walk me through it even though it was a preliminary phone consultation. I understand businesses are there to make money but it is wonderful when you come across a professional, efficient organization that would still give you a piece of advice just because they want to empower their future customers. Thank you for your help with this, see you next tax season! Cheers! read more

I love the way the office makes you feel comfortable and not just a cold and strick office.. really helped to answer my questions and help me out with my bookkeeping and accounting issues. Thank you to the whole office. read more

We needed a Tax Accountant who is not only a professional but someone who will have the patience to explain how to move forward with our business. Veronica was warm and pleasant, immediately understood the situation. She is very knowledgeable and presented us with clear options, and together we decided what is best for us and the business. It is rare to meet someone with such patience, kindness, and high professional standard and knowledge. Kudos to Veronica, she really deserves more than 5 stars, and we are very happy to bring our business to her firm! read more

Great attitude, Veronica is very customer friendly, knowledgeable and a pleasure to speak with. Accounting and bookkeeping requires great attention to detail, Its always wonderful to meet someone that enjoys and fully understands her business. Its even better when said person has a great personality. Thanks Veronica read more

Listen, taxes have been the most stressful thing as a married small business owner. Turner Accountancy literally just made my whole life easier, her whole system is to make organizing your finances and taxes and communicating when you have questions so easy. And she has it set up to where you can access your information at any time. I am a client for life! highly recommend! especially if you're a small business owner and married. read more

Great service, very reliable, fast processing, faster than most places, very convenient, definantly recomendable & real affordable. This is a blessing, thank you very much read more

I highly recommend Turner Accountancy! I was in search for someone to complete my taxes because I did not want to pay 300+ dollars for a CPA nor did I want to return to the person I went to the previous year (was not very informative and ended up causing me to pay late fees to IRS) . I reached out to Veronica and several others on Yelp, requesting an estimate on filing my taxes. While other businesses took half a day or did not even respond at all, Veronica provide an estimate at a great price within 10 minutes. After a few prompt exchanges, we set an appointment up for the following week. During our appointment, Veronica offered a refreshment and ensured that I was comfortable before we began reviewing my information. She was very knowledgeable and professional, and answered any questions i had and them some. She took the time to go over the crucial information and helped me understand so I can make more informed decisions for the upcoming year. I've already recommended several people to her and looking forward to next years taxes. If you haven't completed your taxes, contact Veronica! read more

Great service, very professional and very affordable price. For sure returning next year.

Very green and incompetent. Of course, if you're looking for a CPA on Yelp, I guess you are too. You'll be a great match.

Veronica made filing my taxes super simple. I arrived a little less than prepared, and she was extremely friendly and patient while I got my things organized. She walked through everything with me and made me feel confident my taxes were being handled properly. I would highly recommend her to anyone who hasn't yet filed - or for next year :) read more

Very thoughrow and professional! She advised us on a few things that ended up saving us over 1000.00!

Veronica is a godsend. She has organized my business and personal taxes and gives me peace of mind. I'm a new business owner and knowing she is there for us whenever We need her is amazing. Above and beyond what I was looking for. read more

I've never filed taxes before so I had literally no idea what to do. She's very energetic and explained everything to me. She was also very patient and didn't mind repeating things. On top of handling my personal taxes, she also helped me determine what business entity I should register my startup as (LLC, C Corp, etc.), helped me create a Google Voice number, and scheduled me an appointment with someone the same day that could take care of registering the corporation. She definitely went above and beyond, and she knows her stuff. Lastly, her pricing was very fair. If you ask her for a quote, just provide as much detail as possible, and she'll give you an estimate. She responds very quickly. read more

Excellent service! She's very knowledgeable, friendly and I will be working with her long term.

Very professional and kind in helping me to respond to a IRS request for submitting materials of 2017 tax return.

I had a couple questions regarding taxation and withdrawal holding for LLCs. I called up Turner Accountancy, speak with Veronica, and she helped me sort things out! She was very friendly and will be coming back to her for additional help. read more

I absolutely love Turner Accountancy! I own a small business and like many business owners, I'm plagued by taxes and deadlines out the wazoo. We struggled for a while to learn how to have good bookkeeping. Veronica turner sat down with my wife and I and helped us make sense of several things that were standing in the way of our filing on time. She was patient with us and understanding of our situation. Furthermore we gained confidence we weren't going to get the dreaded letter saying we misfiled and owe money. In terms of payroll, tax filings, P&L statements, tax deductions, and a number of other issues, Veronica hit the easy button for us. Now we can concentrate on what we do best, running our business. She has become an extension of our family business. Thus she is like family to us. "A friend with an understanding heart is worth no less than a brother" -Homer. Thank you Veronica! We owe to you far more than we pay in fees. read more