Had used Turner Moving twice in the past and was VERY satisfied with the process. This time was WAY different and exceedingly disappointing. The estimator MISSED the necessary space to load our personal goods by approximately 50% (almost 6000 cubic feet according to the movers working day of) causing us to have to donate quite a bit of items (beds, wine refrigerator, bicycles, chairs etc). The movers were amazing though and stayed out, in the rain, attempting to get as much loaded as possible. ADVICE: do not get ANY estimate without one of the loaders involved in seeing the personal goods (it created an approximately additional 35% expense). The actual movers knew withing 10 minutes of walking the property that they were NOT going to be able to load everything. UPDATE (FROM COMPANY RESPONSE) FOR FULL CLARITY: The "overall" comment is inherently incorrect (and disappointing) as it fails to recognize the significant additional expense of having to make other arrangements from the missed estimate as well as the fact there was a completely empty Turner moving truck onsite and Turner did not offer to take the furniture which was not able to be loaded temporarily until other arrangements could be made the next day due to their error. read more

Packers were absolutely the best. The driver was very friendly, professional and expedient. read more

Turner Moving Company was incredible to work with. At every point in the process we were met with friendly and knowledgeable staff who explained the process and and answered our questions. i cant say enough about the moving crew, they were so courteous and hardworking. They checked in to make sure we were happy with the furniture placement and even offered a couple placement recommendations. Moving is extremely stressful and they eased our fears. I am sitting in my new home this morning feeling so happy with how well the move went. Thank you Turner Moving Co and staff. read more

Turner staff are competent, courteous, professional and do a complete job, including furniture placement and cleanup. You cannot go wrong with Turner and Shayla. Peter C. read more

Terrific service from front office to packers, movers, etc! I've used Turner Moving numerous times for both local and long distance moves and will continue to work with them going forward! They're the best! Amanda, Shayla, and Randy are all committed to providing the best moving service possible. read more

Love these guys ... from the office (Amanda), the estimator (Joel) and our primary driver and lead (Scott Turner) they did a great job of working hard and fast but careful while providing guidance and being flexible. And their crews on both ends assisting Scott were a reflection of the company ... hard working but careful and good people. I'd use them again! read more

I have relocated over ten times (mostly on my former employers dime). By far Turner provided with my best experience to date. The 3 person crew was flexible, professional, and a true pleasure to work with. We had some unusual pieces to pack and store, and they handled these with aplomb. The office staff was very flexible (thank you Amanda) and the estimator did an excellent job of scoping the work (thank you Joel). read more

I never want to make a move without the Turner team again: from the first phone call with the office to the last handshake after the move was completed and the bill settled, every single member of the team was genuinely friendly, knowledgeable, hardworking, and even sensitive to all the emotions of moving day--each and every person on the Turner team exceeded my expectations! All I can say to them is a heart-felt THANK YOU, and to everyone else out there: Hire this team for your next move, you'll be glad you did! read more

Turner Moving was fabulous! They worked quickly and efficiently and completed the job on schedule and under the estimated cost. PSG read more

Seven months later, we are in our new home. Thanks to everyone at Turner Moving and Storage our moving experience was fantastic! We have moved several times, and this was by far the best moving experience we have ever had. Turner exceeded all our expectations! Communication could not have been better. We had wonderful crews that packed us up, moved things out and delivered them months later. Great care was taken with all our belongings, and we were confident that everything would be safe and sound in storage. Thank you for taking the stress out of moving! We truly appreciate the amazing job done by everyone! I HIGHLY recommend Turner Moving and Storage. read more

Turner moving and storage is a helpful, honest, and trustworthy company. They recently helped us move from the San Francisco Bay Area, California, to north central, Florida. They were very helpful in every step of the moving process. Their intake worker Amanda was very helpful as well as their driver, JC. read more

Turner Moving fulfilled all my expectations. The move went as scheduled with no issues. Their local team and driver are the best, with the four men loading the truck accomplishing the task in less than 5 hours. Nothing was damaged, broken or lost. From the estimator's visit, to the office staff, to the driver, everyone worked together and checked on us every step of the way to guarantee success. After reading reviews and not finding a single negative one, I knew I had found the right company and did not look any further. We moved from California to Michigan and so it was a costly move, but one I felt was fairly priced. read more

They are some of the nicest people to work with from Shalyn in the office to the guys who help move. They are our go to for moving anything!

I completely agree with 2024 posts. There is very little that is as stressful as moving across the country. Turner Moving owners and staff were more than helpful very knowledgeable and professional. They met or exceeded my expectation. I unequivocally recommend them for any job and hope to use them again to move back!!! read more

A big move. Lots of stuff. Very anxious about it. A friend who had recently moved recommended Turner. I'm so glad he did. Easy to work with. Patient. Informative. Explained things well in terms I could understand. Shalyn was the best! The estimate was spot on (the actual cost came in a little less than the estimate). The packing crew was there two days. Efficient, friendly, guys. Very pleased. Likewise, the loading crew. They loaded the truck in 3 hours. Scott, our driver, was great as well. They also transported one of our cars. Our stuff is in storage in Albuquerque right now (though we picked up the car), as the house we bought here is not finished and we're in a furnished rental. I hope the Albuquerque company is as good as Turner when they deliver our goods! Highly recommended. And worth every penny! read more

We stored a lot of furniture with Turner Moving in June 2019. We asked them to deliver it to our home in San Francisco on July 31, 2020. First, everything was clean and undamaged Second, they arrived early as promised and carefully move things to places around our house on many floors. A superb job. We were overjoyed. We strongly recommend them for either storage or moving. Great firm and great workers. Vince T read more

My family hired Turner for our move from Yountville to Napa. The representative (Leslie) who estimated the fee provided a very reasonable and accurate quote. The office staff was very helpful and friendly with my questions and scheduling. The moving crew (Carl and Juan) were on time and worked hard to move our heavy furniture. A couple pieces are very heavy and required lifting up a flight of stairs. I am very happy with the service we received and recommend Turner Moving & Storage. read more

Family move from Brown's Valley to East Napa. We contracted Turner to move our furniture and other bulky items. ** Bottom line: Excellent move -- professional, courteous, and pleasant. We'd use them again and recommend Turner to anyone planning a move. We received several quotes. Turner's wasn't the cheapest, but we were willing to pay more expecting a more professional service. We were not disappointed. On moving day, we had a 5-man crew: Brandon, Juan, Cody, Adrian, and Carlos. The fact that i remember their names three days later tells you how impressed I was. They were very considerate of our belongings, were pleasant to be around, very courteous and helpful to us and each other. Everything arrived safely and they patiently reassembled the beds and desks. They were efficient but not hasty. i was glad to see them take periodic breaks: fatigue causes accidents. I might add we did our part to "help them help us" by marking all the furniture and the new house with post-its so they knew exactly where to place everything. We're a military family who have had many more moves than we can count. Although only a local move without packing and moving household items, we would judge this to be the best move we've had and were very pleased. read more

We hired Turner Moving & Storage for our recent move from Vallejo to Napa, and are extremely happy with the service we received. Leslie visited our home to provide an estimate - he clearly explained the process, and even provided suggestions on ways we could reduce the cost of the move. On the day of the move, the crew were amazing. They arrived promptly (a few minutes ahead of schedule), and were all courteous, efficient and careful, and handled the whole process in a very professional manner. The move was completed sooner than expected, and Russ the foreman took great pride in completing our move under estimate. I would definitely recommend Turner Moving and Storage. read more

This is the second time that Turner has moved me. From beginning to end they have been incredibly professional, helpful and courteous. Leslie, the estimator was very accurate and helpful, their "crew" did an amazing job - nothing was too much trouble, and Shalyn the Office Manager was very good at following up . I highly recommend them to anybody who has a move in their future!! Their service was excellent!! read more

I had to move my mother out of her apartment at the Meadows due to her decling health, I was so stressed by her problems I was not looking forward to herding a bunch of moving men. Wow, was I surprised. My first call was answered by Shalyn, who became my contact person. She was so friendly and professional, she made the appointment for the estimate and I immediately had an email message confirming the day and time. The estimator, Leslie was on time and equally as professional. So far everone was so nice and my stress levels were dropping even though I was driving two hours a day to see mom in the skilled nursing facility and dealing with care issues. But now comes the actual packing and moving. Last time we moved fro the house in Yountville we used Holmes, because everyone else was booked. Those moving men were smoking dope in the truck and we didn't finish moving into the Meadows apartment until 11:30 at night! What a difference the Turner men were. I can't say enough positive words of appreciation for how smooth they made the whole process. Cody, Juan, Brandon and Eric were bright, well spoken and hard working. They made special efforts to give me access to mom's dressers in the storage unit, managing to get all the boxes, etc. into one unit and still keep everything dry as it was pouring rain. I would recommend Turner Moving to anyone, just call in advance to get your date...you won't be disappointed! read more

Moved me from Napa, CA to Post Falls, ID. and did a great job. Everything was delivered rapidly and placed just where we asked. Would highly recommend them read more

Turner is as good as moving gets. From LeeAnn to guide you through to Leslie who gives solid estimates to Randy Turner himself...then there was our foreman Russ who really made it happen with his great crew. You can tell this is a family owned business because they know how stressful moving can be and they are right there with you. I have used Turner for my family moves and two weeks ago for a corporate move. Couldn't have been happier. You'd think I had stock in the company....I would if they were publicly traded...they have the qualities you'd look for in a good investment...great management, well trained staff...and lots of heart...moving isn't any picnic,,,but with Turner it isn't exactly a party but its as good as moving gets. Jane C Napa read more

Many items broken, boxes smashed. Shared the truck with another family and cost wasn't reduced. Couldn't even get a straight answer when we inquired about it. We do believe that for 12,000.00 plus dollars we should have gotten much better than that. Scott..was good. We believe it was the guys that packed the truck. You could see boxes were smashed and some even split open. Yes, we signed saying everything was here and okay but really hard to determine until you start unpacking. Movers.... especially out of state..BEWARE!!! FYI, we packed everything ourselves and spent alot of money on newsprint, bubble wrap and air pillows plus our own linens. It was very well packed. Again, movers BEWARE! Thank you. There are other movers than will SHARE THE COST if you're sharing a truck. I, personally would never use this company if I had to move again!!!! read more

I used Turner Moving & Storage when I had to close a business. They were amazing. Professional, discrete, careful with my business equipment, and affordable. They did an amazing job both moving and then storing my business equipment. It was a very stressful time for me and I am very thankful for the spectacular service they provided. read more

Wow! So dealing with moving companies can sometimes not be the best situation. I called THREE other movers who wouldn't do it. I had a certain time window and special situation. Shaylyn was WONDERFUL. Thoughtful, considerate, informative and helped secure the van and then men. She accommodated a unique situation and was so so helpful. Day of: three nice looking guys, arrived right on the dot. Were understanding when I couldn't find which apt number I was looking for. Loaded up the furniture super quick and professionally. Taking great care with my things. Then arrived at the drop off point right away. It was SO easy. All done in less that 30 minutes. It couldn't have been a better experience. Will always call Turner first when I need these things done. read more

This was my first time using any type of movers, Sondra was very helpful and attentive to my millions of questions I couldn't have felt more comfortable. Then the amazing guys Cody, Eric and Juan for lugging all my stuff down 3 stories! Very professional and great attitudes made me feel a lot more at ease with my move. Also Robert that delivered all my thing to Oregon in the pouring rain a couple days before Christmas was great also. I will always recommend using your services for anyone's moving needs! Thank you again!!! read more

I hired Turner Moving & Storage for a local Napa move after another moving company canceled on me the morning of my move. I had made my appointment with the other company a month and a half before the move and thought there was no way I'd be able to find another moving company the same day. I had no idea what to do but found Turner Moving & Storage listed in the local movers online. I called the number and Shalyn Turner answered and worked through the details with me and said she would see what she could do. When Shalyn called back, she said two movers, Cody and Brandon, would be there within the hour with a truck. I was shocked and incredibly grateful! They showed up looking very professional and were so efficient! They finished my move in a little over 2 hours. The process was so smooth and they turned what might have been a terrible day, into an awesome one. I would recommend Turner Moving & Storage to everyone I know and I will be using them next time I move. I learned my lesson and will never use anyone else again! I am so incredibly grateful to this moving company. read more

I contacted Turner Moving and Storage for an estimate because I liked the fact that they have these vaults for storing things which are actually less per month than a 10x15 storage unit. I only had two bedrooms of furniture, a couch, and 2 mattress and box springs and they wanted over $2,000 to move this which included the price of storage for the first month for 2 vaults. They said if I didn't want to move my furniture to their facility and store it, it would cost about $1400......hmmmm, really? I just couldn't see how it could cost that much! My realtor recommended a guy she has used in the past which her clients were VERY happy with that moved me today for under $300 out the door. That's so much more reasonable. read more

Second time I have used Turner Moving & Storage. They do an outstanding job from the beginning of providing an estimate to the day of the move. The team is efficient, professional and take good care of the furniture and items. I agree with all the other reviews here and would highly recommend them! read more

We used Turner to move my boss's law practice. It was a such a short move that no truck was necessary. The movers just used dollies. We were very satisfied with their performance. The estimate they gave seemed reasonable and was competitive with other moving companies in town. Their office staff was professional and responded to inquiries quickly. The movers were at our old office promptly, even a little early. They brought enough people to do the job, and were very careful with our furniture and office equipment. Everyone we dealt with was courteous and energetic. read more

We asked Turner for a quote and assistance in planning a move from CA. They were very quick, knowledgeable & professional and gave great advice. I would recommend them read more